• 한국의류학회지
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• 제32권7호
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• pp.1034-1045
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• 2008

The objectives of this study were to group female consumer types according to cosmetics benefits sought at online and off-line cosmetic shopping malls, and to investigate the differences in consumer values, cosmetic purchase behaviors, and demographic variables according to the consumer types. Subjects were 451 females residing in Seoul, of whom 212 were online shoppers and 239 were off-line shoppers. Five dimensions of cosmetics benefits sought were derived by factor analysis. These were functionality, economy, brand, fashion, and practicality. The female consumers were classified into four benefits sought types by cluster analysis of the five dimensions: T.1 'practicality sought type', T.2 'economy sought type', T.3 'brand function sought type', and T.4 'economic function sought type'. Economy sought consumers purchased cosmetics much more from online shopping malls than from off-line. The cosmetics expenses of practicality sought online consumers were low and many of them were in their 20's and middle-class. Economy sought online consumers preferred domestic brand, their cosmetics expenses were low, and many of them were career women. Practicality sought off-line consumers were high in independent value. Economy sought off-line consumers were low in independent value and social approval value, preferred domestic brand, and distributed more in college students than in career women. Brand function sought off-line consumers purchased cosmetics at department store and regarded social approval value as important. Economic function sought off-line consumers were distributed in middle-class and in diverse age range.

• Asia Marketing Journal
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• 제14권3호
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• pp.119-135
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• 2012

The purpose of this research is to investigate the effects of the product display type on the consumers' purchase intention, attitude toward store, and revisit intention in the various mobile shopping situations. To test the hypothesis, between-subjects experiment with 3 mobile shopping situations (outdoor place, public transportation, commercial facilities) by 3 product display types (search, category, product) was conducted, and analyzed with ANCOVA (analysis of covariance). The result of the experiment shows there are no main effects of the mobile shopping situations and the product display types, but the interaction effects of the product display type and the mobile shopping situation on the purchase intention and the revisit intention are statistically significant. However the attitude toward the store is not affected by the treatments. Experiment results suggest that the positive consumer responses in terms of the purchase and revisit intention can be achieved when the product display is matched with the situation in the mobile shopping setting. Controlling consumers' evaluation on the product information and their experience of online shopping, we can take these effect as the results of match-up between the product display type and the situational factors surrounding mobile shopping. The result provides strong support for the location-based service in mobile shopping. Most of the mobile device can utilize the consumers' location which can be easily interpreted as the situational factors. With regard of the level of the external stimulation, the shopping service providers can offer the main interface with the right match with the consumers' situations. When the external stimulation level is high, they should provide the category display or product display in the target promotion in their mobile shopping apps. However if the target is on the way with the low external stimulation level, they should provide the search format as the main interface in their apps. More interestingly, this kind of manipulation does not affect the consumers' attitude toward the store according to our research result. Future research direction is discussed.

• 한국의상디자인학회지
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• 제25권3호
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• pp.17-29
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• 2023

This study collected and analyzed reference information on the size labeling method and size of clothing products in 13 online shopping malls for plus size women in their 20s and 30s, and compared the size specification information focusing on jeans. First, in the results of examining the method of clothing size designation, clothing sizes indicated by 1, 2, 3 or physique designation (M, L, XL) differed between shopping malls, and even in the same shopping mall, even if the same size notation was used. Most the clothing sizes were different depending on the type of clothing. For bottoms, it was found that one company used seven size designation methods at the same time, two shopping malls used four size designation methods, and five shopping malls used three size designation methods. In the meantime, in the results of comparing the size specifications of jeans XL (size 88, 32 inches) by product part, for waist and hip circumferences, each of the eight companies showed that the size was smaller than the body size suggested by KS adult women's wear.

• 경영과정보연구
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• 제34권5호
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• pp.127-148
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• 2015

본 연구는 스마트러닝의 학습을 통해 학습성과에 영향을 미치는 스마트러닝 속성에 학습정보를 제공하여, 다양한 학습 서비스를 통하여 학습자로 하여금 학습 환경을 최적화시키는 방안에 스마트러닝 시스템을 활용하고자 한다. 경영환경이 더욱 다양해지고 있는 현시점에서 스마트러닝 기술속성들이 학습성과에 어떠한 영향관계를 미치는지 종합적으로 고찰해 볼 필요성이 있다. 스마트러닝 속성은 최근 학자들마다 조금씩 다른 의미로 정의되기도 하지만, 본 연구에서는 선행연구를 바탕으로 개인화(Personalization), 다양성(Variety), 연결성(Connectivity), 복합성(Convergence), 편재성(Ubiquity)의 다섯 가지로 정의 한다. 이에 스마트러닝 학습자의 만족도와 스마트러닝 학습 성공 요인들의 관계를 규명하고 학습몰입에 영향을 주는 주요 요인을 분석한 결과, 스마트러닝의 속성의 다양성, 개인화, 복합성은 학습몰입에 영향을 미치고 다양성, 개인화, 편재성은 상호작용에 영향을 미치고, 학습자의 학습몰입과 상호작용성은 학습성과에 유용한 영향을 미치는 것으로 분석되었다. 이는 스마트러닝을 학습효과의 극대화을 위해서는 스마트러닝의 속성이 중요함의 시사점을 준다.

• 벤처창업연구
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• 제16권1호
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• pp.147-159
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• 2021

2020년 코로나19 팬데믹 현상 이후에 소비자들의 온라인 소비가 급증하고 있으며 무점포 온라인 소매판매채널이 높은 성장세를 보이고 있다. 특히 소셜미디어가 기업의 브랜드와 제품을 알리는 홍보수단에서 직접적인 거래가 발생하는 SNS마켓으로서 위상이 높아지고 있다. 본 연구에서는 코로나19 팬데믹 현상 이후 달라진 소비자들의 행동변화가 온라인에서 농식품을 구매하는 경우 기존 인터넷 쇼핑몰과 개방형 SNS마켓과 폐쇄형 SNS마켓 등의 온라인 쇼핑매체를 선택하는데 어떠한 차이를 보이는지, 또한 농식품 제품 선택에 있어서 어떠한 유형의 제품을 선호하는지를 알아보고자 하였다. 본 연구를 위해 독립변수로 소비자의 인구통계학적 특성, 소비자 지각위험, 식생활 라이프스타일로 설정하여 온라인 구매채널 유형과 농식품 제품 선택에 미치는 영향을 알아보았다. 실증분석 결과를 요약하면 다음과 같다. 소비자들이 온라인에서 농식품을 구매하는 경우 인터넷 쇼핑몰과 개방형 SNS마켓, 폐쇄형 SNS마켓 등의 쇼핑채널을 선택하는데 있어 인구통계학적 특성과 소비자지각위험, 식생활 라이프스타일의 세부요인에서 다음과 같은 유의미한 차이가 있는 것으로 나타났다. 개방형 SNS마켓을 선택하는 소비자는 여성보다 남성이 높고, 가구소득이 낮으며 건강과 맛을 추구하는 소비자들이 높게 나타났다. 폐쇄형 SNS마켓을 선택하는 소비자는 지방에 거주하며 배송에 대한 위험인지도가 높은 소비자들로 분석되었다. 기존 인터넷 쇼핑몰을 선택하는 소비자는 학력이 높고 개인소득이 높으며 맛과 경제성을 추구하는 소비자들이 높은 것으로 나타났다. 본 연구를 통해 자신의 제품특성에 적합한 온라인쇼핑매체를 선택하는데 어려움을 겪는 농업인들에게 판단의 단초를 제공하여 실무적인 도움을 주고자 하였으며, 농식품 쇼핑채널로서 소셜미디어를 단순 홍보채널이 아닌 직접적인 거래가 발생하는 마켓으로서 접근하였다는 점에서 기존 연구들과 차별화 할 수 있다.

• 대한가정학회지
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• 제48권10호
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• pp.121-132
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• 2010

This study was intended to identify the persuasion effects of online cosmetic advertising according to scarcity message type and product type. For the experiment, 4 stimuli were developed as experimental stimuli for the 2(scarcity message type: quantity scarcity message vs distinctiveness scarcity message) X 2(product type: hedonic product vs utilitarian product) factorial design. Participants were 160 students, and they allocated 40 students in each group. They responded a questionnaire. The results were as follows. First, distinctiveness scarcity message showed more effective than quantity scarcity message in advertising attitude, product attitude, brand attitude, and purchase intention. Second, hedonic product showed more effective than utilitarian product in advertising attitude, product attitude, brand attitude, advertising attention, click-through intention, and purchase intention. Third, there was interaction effect according to scarcity message type and product type on the aspect of advertising attitude, advertisement attention, and click-through intention.

• 대한가정학회지
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• 제40권5호
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• pp.53-62
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• 2002

The purposes of this study were to examine: 1)the dimensions of online store attitude; 2)the differences in the online store attitude by product category and store type; and 3)the effects of online store attitude on store satisfaction and store loyalty. Data were obtained from an online questionnaire survey to 850 online shoppers who were randomly selected from the panel of an online survey agency, and 615 responses were analyzed. Factor analysis extracted 5 dimensions of store attitude including: process and security; service; promotion and presentation; price and quality; and merchandise. MANOVA revealed a significant difference in the price and quality factor by product category and store type. Multiple regression showed that the effects of price and quality, service, and process and security on store satisfaction were significant. Also, price and quality had a significant direct effect on store loyalty which was also affected by store satisfaction.

• 한국경영정보학회:학술대회논문집
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• 한국경영정보학회 2008년도 춘계학술대회
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• pp.1088-1095
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• 2008

온라인 시장의 매출 성장률은 오프라인 시장을 크게 앞지르고 있으며 그 원인은 상점의 개인화를 통한 쇼핑 시간 절약, 상대적 편이성으로 알려져 있다. 온라인 상점의 개인화는 인터넷, 웹 테크놀로지가 제공하는 고객 쇼핑 행태에 관한 다양하고 상세한 고객의 쇼핑 데이터의 사용으로 가능하다. 과거에는 오프라인 상점에게 이와 같은 데이터가 제공될 수 없었으나, 최근 확산되고 있는 RFID 기술은 오프라인 상점에게 상점의 개인화라는 새로운 기회와 가능성을 제공한다. 본 논문에서는 오프라인 상점이 온라인 상점과의 상대적 경쟁력 향상을 위하여 그들 상점의 개인화에 사용할 수 있는 BRIMPS (BRIck-and-Mortar Personalization System) 시스템을 제안한다.

• Asia pacific journal of information systems
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• 제17권4호
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• pp.165-186
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• 2007

With the advent of a wide variety of Internet shopping malls, consumers can choose a best appealing shopping mall from among the Bricks-and-Clicks and Pure-Player malls. Pure-Players launched their operation grandiosely with the early stage of Internet use in 1995. However, after the burst of Dot-com company bubbles in 1997, Pure-Players introduce various types of business models to meet potential needs of consumers. While Pure-Players suffer skeptical views from market analysts as well as consumers, traditional offline companies learned important lessons from Dot-com companies collapse phenomena, and expanded their business channels into online in the name of Bricks-and-Clicks. Nowadays, Bricks-and-Clicks successfully establish in the market as one of reliable business partners among consumers. Therefore, it is no surprise that recent competitions between Bricks-and Clicks and Pure-Players become fiercer than ever to attract potential customers to their websites. In this situation, consumers can choose a shopping mall to their best satisfaction. Consumers can enjoy both offline and online options for shopping because Bricks-and Clicks provide both offline and online channels to consumers, which is compared with Pure-Players offering only online channel. Offline channel is unique in providing consumers with chances to touch and feel target products and services. Meanwhile, online channel is considered very viable and convenient shopping options for consumers. In this respect, it is easily assumed that consumers will show different online shopping behavior when they have to choose either Bricks-and-Clicks mall or Pure-Player mall for the sake of shopping. Remaining research issue in this case is how much consumers' schema would influence online shopping behavior between Bricks-and-Clicks and Pure-Players. Basically, schema is a framework for synthetic information recognition that individual consumers have and is very characteristic in that it focuses not on fragmentary facts but on the combination of various causes affecting results. Consumers' schema is closely represented by trust, structural assurance, and perceived relative advantage towards a specific type of shopping mall. In literature, there exist a lot of studies comparing Bricks-and-Clicks and Pure-Players. However, there is no study to pursue the analysis of consumer behaviors comparing Bricks-and Clicks and Pure-Players from the schema perspective. Therefore, this study aims to investigate this research gap. Empirical analysis is adopted by garnering valid questionnaires from 514 Internet shopping mall users. 237 were mainly using Bricks-and-Clicks for shopping, while 277 were found to visit Pure-Players for shopping. PLS was applied to analyze the survey data to verify the proposed research hypotheses. Findings from the empirical test results are as follows. First, consumers perceive more trust and relative advantage in Pure-Players, comparing with Bricks-and-Clicks. This result is against widely-accepted perception that Bricks-and-Clicks would be perceived by consumers as more trustworthy and relatively advantageous because they have offline reputation and stores. Therefore, it becomes more obvious that Internet is becoming daily necessaries, and consumers increasingly feel very comfortable in using the Internet for their own personal purposes. Second, consumers have firm faith in transaction safety, regardless Bricks-and-Clicks and Pure-Players. This seems due to the fact that most of shopping malls showing dubious transaction safety have no place in the market. In a nutshell, empirical results tell us that Pure-Players will grow very much in the future, to the extent that consumers perceive no difference in comparison with Bricks-and-Clicks. Besides, consumers' schema accumulated through trust and perceived relative advantage plays crucial role in determining consumer behavior.

• 경영과정보연구
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• 제30권3호
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• pp.153-167
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• 2011

본 연구는 소셜네트워크의 구조적 특성인 연결밀도와 중심성에 따라 소셜쇼핑에 대한 구매의도의 차이를 검증하고자 실시하였다. 이와 함께 집단중심의 온라인 커뮤니티와 개인중심의 SNS(소셜네트워크서비스)간의 소셜쇼핑 구매의도의 차이를 제안하고 분석하였으며, 그 이유를 구체적으로 살펴보기 위해 구조적 특성을 반영한 가설을 설정하고 분석하였다. 분석결과, 연결밀도가 높은 경우에 소셜쇼핑에 대한 구매의도가 높게 나타났으며 중심성 역시 높을 때 구매의도가 높은 것으로 나타났다. 또한 온라인 커뮤니티와 SNS간에도 소셜쇼핑에 대한 구매의도가 차이를 보였는데, 온라인 커뮤니티에서는 연결밀도가 높은 경우에, SNS는 중심성이 높은 경우에 각각 구매의도에 중요한 영향을 미치고 있음을 발견하였다. 이러한 결과를 토대로 소셜네트워크 및 소셜쇼핑 연구에 있어 네트워크 구조의 중요성에 대한 시사점을 제시하고 소셜쇼핑의 구매의도를 높이기 위해 소셜네트워크 유형별 구조를 이해한 전략 수립의 중요성과 방향에 대한 시사점을 제안하였다.