• Title/Summary/Keyword: online service

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A Exploratory Study on Analyzing the Multi-Dimensional Effectiveness of Broadband Network of Korea (국내 초고속정보통신망의 파급효과분석에 관한 탐색적 연구)

  • Jeong, Yong-Gwan;Kim, Yoo-Jung
    • Information Systems Review
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    • v.6 no.2
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    • pp.1-24
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    • 2004
  • This paper develops a framework for analyzing the effectiveness of broadband network from the value chain view. The value chain of broadband network is composed of activities such as broadband network building, application/equipments development, information systems utilization. The effectiveness from the interaction between these activities are defined as the effectiveness of informatization(private and public sector) and the effectiveness of IT Industry(effects on production on inducement of broadband carriers, IT equipments and service market creation, online digital contents market creation). For testing its real-world applicability, a case study is performed on the broadband network of Korea and the effectiveness of the framework for analyzing the effectiveness of broadband network is demonstrated.

The Structural Relationship of Factors Impacting on e-Loyalty to MMORPG (MMORPG 이용자 충성도에 대한 영향요인간 구조적 관계)

  • Kim, Jung-Ho;Kim, Yoo-Jung;Kang, So-Ra
    • The Journal of the Korea Contents Association
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    • v.10 no.12
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    • pp.274-289
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    • 2010
  • MMORPG makes up 25.9% of domestic market share in game industry, and it has become increasingly fierce in competition. Game developer and publisher make every effort to build customer e-loyalty to sustain their competitiveness. Thus, this paper examines the determinants of e-loyalty that reflect the features of MMORPG such as intensive and real-time interactivity. For this purpose, we selected interactivity, sense of community, reward and fun as the key antecedents of e-loyalty based on the extensive review of previous researches related to online game and Internet service usage. A total of 202 responses were used for analysis and the research results are as follow. The findings show that interactivity, sense of community and reward influence significantly on fun, then fun is positively related to e-loyalty. Also, interactivity and reward are proven to have a positive influence on sense of community, and sense of community mediates the effect of interactivity and reward on fun.

Moderate Effects of Managerial Response on Hotel Ratings of Japanese Tourists (일본인 관광객의 숙박 후기 평점에 대한 관리자 응답의 조절효과)

  • JANG, Juhyeok
    • The Journal of Industrial Distribution & Business
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    • v.10 no.7
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    • pp.83-89
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    • 2019
  • Purpose - It is a very important issue for the Korean tourism industry to increase tourism revenue by attracting foreign tourists. Although Japanese tourists have been an important part of the Korean tourism industry for a long time, the level of tourist satisfaction including accommodation has been at the worst compared to other foreign visitors, which strongly requires concrete solutions. Therefore, this study focuses on improving the satisfaction level of Japanese visitors in the use of accommodation, and find out the influence of the managerial response. Research design, data, and methodology - In this study, customer review and managerial response of hotels in Seoul were collected from "Rakuten Travel" which is the most representative online travel agency in Japan. As a result of collecting data from 2016 to 2018, 6,190 customer reviews and 1,241 managerial responses from 120 hotels were used for analysis. In addition, information on the properties of 120 hotels, such as the number of rooms, classification, types of hotel facilities, types of room facilities, accessibility and prices, were collected. To test the hypotheses, moderated multiple regression analysis was conducted with SPSS 22.0. Results - It was found that only 25 sites, 20.8% of the total 120 sites, were implementing managerial response and average response rate was 66.42% among them. As a result of examining the main effects of the hotel attributes on the ratings, accessibility and price are confirmed as effective variables. We also found that the response rate has a significant moderate effect in both the accessibility and price. In other words, there was a significant difference in the influence of accessibility and price on the ratings depending on the response rate. Also, it was confirmed that the response rate is not a pure moderator variable but a quasi moderator variable. Overall, the evidences partially supported the hypothesis. Conclusion - It was possible to provide important suggestions to the hotel managers who were concerned about managing tourist satisfaction with accessibility problems. It was found that the accessibility problem could be overcome by increasing the response rate. It was also confirmed that high ratings can be more effectively achieved for high priced hotels by increasing the response rate.

Personalized Bookmark Recommendation System Using Tag Network (태그 네트워크를 이용한 개인화 북마크 추천시스템)

  • Eom, Tae-Young;Kim, Woo-Ju;Park, Sang-Un
    • The Journal of Society for e-Business Studies
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    • v.15 no.4
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    • pp.181-195
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    • 2010
  • The participation and share between personal users are the driving force of Web 2.0, and easily found in blog, social network, collective intelligence, social bookmarking and tagging. Among those applications, the social bookmarking lets Internet users to store bookmarks online and share them, and provides various services based on shared bookmarks which people think important.Delicious.com is the representative site of social bookmarking services, and provides a bookmark search service by using tags which users attach to the bookmarks. Our paper suggests a method re-ranking the ranks from Delicious.com based on user tags in order to provide personalized bookmark recommendations. Moreover, a method to consider bookmarks which have tags not directly related to the user query keywords is suggested by using tag network based on Jaccard similarity coefficient. The performance of suggested system is verified with experiments that compare the ranks by Delicious.com with new ranks of our system.

A Study on Librarians' Recognition and Preference for Cultural Programs Between School and Public Libraries (문화프로그램 운영에 있어서 학교도서관과 공공도서관 사서의 인식 및 선호도 연구)

  • Noh, Dong-Jo;Song, Yu-Ahn
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.22 no.4
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    • pp.275-299
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    • 2011
  • This study investigated librarians' perception and preference of cultural programs in the field of cooperation between school and public libraries. The findings are as follows: 1) Librarians and teacher librarians at school and public libraries perceive the importance of cultural programs in library service. 2) Online space was mostly preferred as a means of PR activities by librarians and teacher librarians at school and public libraries. 3) The preferred methods to cooperate projects between school libraries and public libraries were to implement programs through public librarians' field visiting, and to participate linkage program customized to individual school libraries. 4) Preferred types of cooperation were to sign MOU and to make a cooperative system between school libraries and public libraries.

A Study on the Application of SNS Big Data to the Industry in the Fourth Industrial Revolution (제4차 산업혁명에서 SNS 빅데이터의 외식산업 활용 방안에 대한 연구)

  • Han, Soon-lim;Kim, Tae-ho;Lee, Jong-ho;Kim, Hak-Seon
    • Culinary science and hospitality research
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    • v.23 no.7
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    • pp.1-10
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    • 2017
  • This study proposed SNS big data analysis method of food service industry in the 4th industrial revolution. This study analyzed the keyword of the fourth industrial revolution by using Google trend. Based on the data posted on the SNS from January 1, 2016 to September 5, 2017 (1 year and 8 months) utilizing the "Social Metrics". Through the social insights, the related words related to cooking were analyzed and visualized about attributes, products, hobbies and leisure. As a result of the analysis, keywords were found such as cooking, entrepreneurship, franchise, restaurant, job search, Twitter, family, friends, menu, reaction, video, etc. As a theoretical implication of this study, we proposed how to utilize big data produced from various online materials for research on restaurant business, interpret atypical data as meaningful data and suggest the basic direction of field application. In order to utilize positioning of customers of restaurant companies in the future, this study suggests more detailed and in-depth consumer sentiment as a basic resource for marketing data development through various menu development and customers' perception change. In addition, this study provides marketing implications for the foodservice industry and how to use big data for the cooking industry in preparation for the fourth industrial revolution.

A Preliminary Research on the Impact of Perception of Personal Information Leakage Incidents on the Behavior of Individual Information Management in the Mobile Banking Contexts (모바일 뱅킹 이용자의 개인정보 유출사고 인지가 개인정보관리 준수행동에 미치는 영향에 대한 사전 연구)

  • Kim, Jungduk;Lim, Se-Hun
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.26 no.3
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    • pp.735-744
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    • 2016
  • Recently, personal information leakage incidents with increased usage of mobile services are increasing. Personal information leakage incidents can have a significant impact on an individual's mobile banking services. Accordingly, we examine relationships among individual's psychological characteristics, intention and behavior regarding compliance in an individual's perception on personal information leakage incidents in mobile banking contexts. In this study, for explaining our research model and understanding with personal psychology and behavior in mobile banking contexts, we adopted two theories, theory of interpersonal behavior and stimulus-response theory. We collected the 55 data using online surveyor and then analyzed structural equation model in order to find causal relationships among research variables. The results of this study should be useful to the mobile banking services companies in promoting service users to follow the information privacy policies.

A Study of Intrusion Security Research and Smishing Hacking Attack on a Smartphone (스마트폰에서 Smishing 해킹 공격과 침해사고 보안 연구)

  • Park, In-Woo;Park, Dea-Woo
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2013.10a
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    • pp.141-145
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    • 2013
  • Damage is increasing by (Smishing) hacking attack Smishing you use a smart phone after entering 2013. Takeover of personal information and direct financial damage in collaboration with graphics sewing machine hacking attack has occurred. Monetary damage that leads to Internet payment service (ISP) and secure payment system in conjunction with graphics sewing machine hacking attack on a smartphone has occurred. In this paper, I will study analysis in the laboratory examples of actual infringement vinegar sewing machine hacking attack. It is a major power security measures to prevent damage to the secure payment system that a case analysis and practical principle technical nest sewing machine hacking attack, using Smishing. In this paper, I will be to research to be able to through a smart phone, to the online payment safer and more convenient.

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Efficient Multicasting Mechanism for Mobile Computing Environment (교육 영상제작 시스템 설계 및 구현)

  • Kim, Jungguk;Cho, Wijae;Park, Subeen;Park, Suhyun
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2017.05a
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    • pp.482-484
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    • 2017
  • Over the past 70 years, movies and television have revolutionized the way people communicate. However, even with this development, TV has been used only as a means of communication targeting an unspecified number of people due to the restriction of media such as radio waves and movies. However, the development of the Internet and online video has come to a time when 100 million people watch YouTube videos uploaded from the other side of the world by eliminating these restrictions. The message that you want to deliver now can be delivered to anyone, but making the image with these messages remains the last obstacle to communication. To solve these problems, we implemented a web application and a video production program through AWS. This system basically provides the administrator with the video production through the easy interface, the information management and the program on the server on the internet through AWS, the assigned lecture including the computer and the smart phone, the learning materials, And implemented to increase the efficiency of educational video production service.

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A Comparison Analytical Study on the B2B Electronic Trade Settlement System (B2B 전자무역대금결제시스템 비교.분석에 관한 연구)

  • Song Yong-Jong
    • Management & Information Systems Review
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    • v.14
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    • pp.151-180
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    • 2004
  • Owing to the digital revolution, Internet Commerce and Electronic commerce, revolutionize the way of doing business and making payment. The entrance of the Internet has a prominent for spread of Electronic Commerce and those phenomenons will result in paperless trading and cashless trade. By virtue of Internet, an increasing share of business transactions occurs online. Electronic payment is essential for the smooth progress of the electronic commerce as electronic payment plays the important role in the electronic commerce, that is, the value transfer restyling from the electronic commerce. Traditionally international settlement systems such as letters of credits, remittance and documentary collections operated as important and poplar method of payment, Now, information technology has made it possible to pay for the sale of goods and services over the internet. In international trade, there are service providers (bolero, TradeCard, BeXcom) to settle payment electronically through the Internet. The purpose of this study is to Conduct comparative analysis with approach manner functional respect systematic respect, role. It is shown which the Electronic payment system is better. In this study, the author attempts to find the problems is (bolero, TradeCard, BeXcom) and solutions in switching from the documentary payment system to the electronic one. This conclusion of this study can be summarized as followings. In resoect of the law, bolero should seek to prevert the users from being treated unfairly due to multilateral agreement on Rulebook. TradeCard, BeXcom do not have the proper law that users are governed. so far as the practice problems concerned, stability of computer's operation and security of message interchange should be warranted and improved continuously. Through the standardization of the electronic document and the development of software, the examination of the shipping occuments must be done automatically. Bolero should induce more banks to take part in Bolero, and make the carrier the cost and time in managing the traditional document which will be used for the time being. In respect of information technology and security, to deduce the risk in the electronic settlement system and positively uses the global authentication guideline(Identrus).

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