• 제목/요약/키워드: nursing productivity

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Influence of Emotional Intelligence, Communication, and Organizational Commitment on Nursing Productivity among Korean Nurses

  • Geun, Hyo Geun;Park, Eunok
    • 지역사회간호학회지
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    • 제30권2호
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    • pp.226-233
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    • 2019
  • Purpose: Improving productivity in nursing practice is an important issue. This study investigated factors affecting nursing productivity of Korean clinical nurses. Methods: A structured survey tool was used in a cross-sectional design with a convenience sample of 239 nurses working in university hospitals. Stepwise multiple regressions were done to identify influential factors. Results: The level of nursing productivity was at a moderate level (3.3 out of 5). Those nurses who were over 36, married, over master-graduated, regularly employed, on day duty, and with experiences as a charge or head nurse reported better achievements in nursing productivity than the other groups of nurses. All three independent variables, age, and employment status explained 55.4% of the variance in nursing productivity. Conclusion: The leaders and managers of nursing organizations should develop educational programs aimed at increasing nurses' competencies in relation to emotion controls and communication skills, which consequently should improve nursing productivity.

간호정보역량, 미완료간호, 환자간호의 질이 간호생산성에 미치는 영향에 관한 경로분석 (Pathway Analysis on the Effects of Nursing Informatics Competency, Nursing Care Left Undone, and Nurse Reported Quality of Care on Nursing Productivity among Clinical Nurses)

  • 유미;김세영;류지민
    • 대한간호학회지
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    • 제53권2호
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    • pp.236-248
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    • 2023
  • Purpose: Nursing informatics competency is used to manage and improve the delivery of safe, high-quality, and efficient healthcare services in accordance with best practices and professional and regulatory standards. This study examined the relationship between nursing informatics competency (NIC), nursing care left undone, and nurse reported quality of care (NQoC) and nursing productivity. A path model for their effects on nursing productivity among clinical nurses was also established. Methods: Data were collected using structured questionnaires answered by 192 nurses working in a tertiary hospital located in J city, Korea, and analyzed using SPSS/WIN 23.0 and AMOS 21.0 program. Results: The fit indices of the alternative path model satisfied recommended levels χ2 = .11 (p = .741), normed χ22 /df) = .11, SRMR = .01, RMSEA = .00, GFI = 1.00, NFI = 1.00, AIC = 18.11. Among the variables, NIC (β = .44, p < .001), NQoC (β = .35, p < .001) had a direct effect on nursing productivity. Due to the mediating effect of NQoC on the relationship between NIC and nursing productivity, the effect size was .14 (95% CI .08~.24). Meanwhile, nursing care left undone through NQoC in the relationship between NIC and nursing productivity, has a significant mediation effect (estimate .01, 95% CI .00~.03). The explanatory power of variables was 44.0%. Conclusion: Education and training for enhancing NIC should be provided to improve nursing productivity, quality of care and to reduce missed nursing care. Furthermore, monitoring the quality of nursing care and using it as a productivity index is essential.

간호사가 지각하는 내부마케팅활동 정도가 간호사의 이직의도, 간호업무수행 및 간호업무생산성에 미치는 영향 (An Analysis of Nurse's Perception of Internal Marketing Activities Affecting on Nurse's Turnover Intention, Nursing Task Performance and Nursing Productivity)

  • 두은영;서문경애;김인아;임지영
    • 간호행정학회지
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    • 제11권1호
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    • pp.1-12
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    • 2005
  • Purpose: The purpose was to analyze the effects of internal marketing activity factors on nurse's turnover intention, nursing task performance and nursing productivity. Methods: The subjects were 355 nurses who were working at the 3 universities hospital over 1 year. The instruments were used of internal marketing activity factors(Lee, 2001), turnover intension(Lee, 1995), nursing task performance(Park, 1988) and nursing productivity(McNeese-Smith, 1996). Results: The mean score of internal marketing activity factors was 2.79, education and training 2.97, individualization 2.93, communication 2.87, promotion 2.76, work environment 2.63, reward system 2.62, and management vision for employee 2.61. The turnover intention was 3.12, nursing task performance 3.49, and nursing productivity 3.38. The internal marketing activity factors were negatively correlated with turnover intention(r=-0.37, p<0.0001), and positively correlated with nursing task performance(r=0.29, p<0.0001) and nursing productivity(r=0.30, p<0.0001). The key predictor of turnover intension was reward system, education and training, communication, and salary. They explained 35.0% of the total variance. In nursing task performance, communication, management vision for employee, salary and unit explained 26.0% of the total variance. In nursing productivity, communication, reward, education and training, salary, and position explained 24.0%. Conclusions: To increase nurse's nursing task performance and nursing productivity and to decrease turnover intention, it is necessary to concentrate on improving communication and reward system in the internal marketing activity factors. Through these activities, the effectiveness of internal marketing strategies will be enhanced and finally, nursing organizational outcome will be increased.

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간호생산성 영향요인 구조모형 분석 (Structural Equation Modeling on Nursing Productivity of Nurses in Korea)

  • 김세영;김은경;임헌만;이미영;박광옥;이경아
    • 대한간호학회지
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    • 제43권1호
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    • pp.20-29
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    • 2013
  • Purpose: The purpose of this study was to propose and test a predictive model that could explain and predict nursing productivity. Methods: A survey using a structured questionnaire was conducted with 360 nurses in Korea. The data were analyzed using SPSS Windows 18.0 and AMOS 19.0 program. Results: Based on the constructed model, burnout and organizational commitment were found to have direct effects on nurses' turnover intention and nursing productivity. While nursing work environment was found to have indirect effects on nurses' turnover intention and nursing productivity. Conclusion: This structural equational model is a comprehensive theoretical model that explains the related factors and their relationship with nursing productivity. Comprehensive organizational interventions to improve nursing productivity should focus on improving the nursing work environment. Findings from this study can be used to design appropriate strategies to decrease nurse turnover in Korea. Further studies are needed to prospectively verify these causal relationships with larger samples.

간호생산성 개념틀 개발에 관한 연구 (Development the Nursing Productivity Conceptual Framework)

  • 박정호;박광옥;이병숙
    • 대한간호
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    • 제32권1호
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    • pp.47-60
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    • 1993
  • This study was performed to develop the conceptual framework of the nursing productivity. The study efforts were made (1) to define the concept the nursing productivity, (2) to identify the elements of the productivity, and (3) to determine the relationship among the elements. With the aim, the study employed a descriptive analysis by way of reviewing various references related w the subject. The nursing productivity consists of such elements as the nursing efficiency and Lhe nursing effectiveness which are complememary Lo each other. The nursing efficiency is the quantative input/output ratio, while the nursing effectiveness represents the integrated outcome of sch sub-elements as the degree of accomplishing nursing goals, the quality of nursing service, consumer's satisfaction, and the degree of improvement of nurse's attitude toward the quality care. The nursing prodiccivity can be estimated by summing up the nursing efficiency and the effectiveness. By employing the system theory model, the elements of the nursing producTivity consist of three elements; the input, the process, and the output. By the process elements, the system inputs are transformed to the system outputs nursing efficiency and nursing effecitveness which are input 1.0 the system, in turn, through feedback mechanism(Figure 4).

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간호사의 고객지향성과 간호업무생산성 (Factors Associated with Customer Orientation and Nursing Productivity)

  • 여아람;이해정;진혜경
    • 간호행정학회지
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    • 제20권2호
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    • pp.167-175
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    • 2014
  • Purpose: The purpose of this study was to identify the levels of customer orientation in nurses whose work experience was between 1 and 5 years and to examine factors associated with customer orientation and nursing productivity. Methods: For this descriptive correlational study, nurses (N=164) were recruited from a University Hospital in B city, from November 1 to 23, 2012. Questionnaires included measures of customer orientation, nursing productivity, organizational commitment, job stress, and turnover intention. Data were analysed with the SPSS/WIN 18.0 program using descriptive statistics, t-test, ANOVA, Pearson correlation coefficient, and stepwise multiple regression. Results: The mean age of participants was 25 years, 96% were single, and 54.9% had a bachelor degree. Organizational commitment (${\beta}$=.387) and job stress (${\beta}$=.280) significantly explained the variance in customer orientation ($R^2$=15.8). Customer orientation (${\beta}$=.479), education level (${\beta}$=.196), and turnover intention (${\beta}$=-.184) significantly explained the variance in nursing productivity ($R^2$=35.3). Customer orientation was the most important factor in explaining the variance in the nursing productivity. Conclusion: This study highlighted the relationship between customer orientation and nursing productivity. Improving the customer orientation could result in increasing nursing productivity. Future managerial intervention to improve customer orientation is warranted.

종합병원에 입원한 환자의 간호원가 산정에 관한 연구 (Determination of Nursing Costs for Hospitalized Patients Based on the Patient Classification System)

  • 박정호;송미숙
    • 대한간호학회지
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    • 제20권1호
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    • pp.16-37
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    • 1990
  • A cost analysis for hospitalized patients was carried out based upon Patient Classification System(PCS) in order to determine an appropriate nursing fee. The data were collected from 21 nursing units of three teaching hospitals from April 1 to June 30, 1989. first, all of the 22,056 inpatients were classified into mildly ill(Class Ⅰ), moderately ill(Class Ⅱ), acutely ill(Class Ⅲ), and critically ill(Class Ⅳ) by the PCS which had been carefully developed to be suitable for the Korean nursing units. Second. PCS cost accounting was applied to the above data. The distribution of inpatients, nursing costs, and nursing productivity were as follows : 1) Patient distribution ranged from 45% to class Ⅰ, 36% to class Ⅱ, 15% to class Ⅲ, and 4% to class Ⅳ, the proportion of class Ⅳ in ‘H’ Hospital was greater than that of the other two hospitals. 2) The proportion of Class Ⅲ and Ⅳ in the medical nursing units was greater than that of surgical nursing units. 3) The number of inpatients was greatest on Tuesdays, and least on Sundays. 4) The average nursing cost per hour was W 3,164 for ‘S’ hospital, W 3,511 for ‘H’ hospital and W 4,824 for ‘K’ hospital. The average nursing cost per patient per day was W 14,126 for ‘S’ Hospital, W 15,842 for ‘H’ hospital and W 21,525 for ‘K’ hospital. 5) The average nursing cost calculated by the PCS was W 13,232 for class Ⅰ, W 18,478 for class Ⅱ, W 23,000 for class Ⅲ, and W 25,469 for class Ⅳ. 6) The average nursing cost for the medical and surgical nursing units was W 13,180 and W 13,303 respetively for class Ⅰ, W 18,248 and W 18,707 for class Ⅱ, W 22,303 and W 23,696 for class Ⅲ, and W 24,331 and W 26,606 for class Ⅳ. 7) The nursing costs were composed of 85% for wages and fringe benefits, 3% for material supplies and 12% for overhead. The proportion of wages and fringe benefits among the three Hospitals ranged from 75%, 92% and 98% for the ‘S’, ‘H’, ‘K’ hospitals respectively These findings explain why the average nursing cost of ‘K’ hospital was higher than the others. 8) According to a multi- regression analysis, wages and fringe benefits, material supplies, and overhead had an equal influence on determining the nursing cost while the nursing hours had less influence. 9) The productivity of the medical nursing units were higher than the surgical nursing units, productivity of the D(TS) - nursing units was the lowest while the K(Med) - nursing unit was the highest in 'S' hospital. In ‘H’ hospital, productivity was related to the number of inpatients rather than to the characteristics of the nursing units. The ‘K’ hospital showed the same trend as ‘S’ hospital, that the productivity of the medical nursing unit was higher than the surgical nursing unit. The productivity of ‘S’ hospital was evaluated the highest followed by ‘H’ hospital and ‘K’ hospital. Future research on nursing costs should be extended to the other special nursing areas such as pediatric and psychiatric nursing units, and to ICU or operating rooms. Further, the PCS tool should be carefully evaluated for its appropriateness to all levels of institutions(primary, secondary, tertiary). This study took account only of the quantity of nursing services when developing the PCS tool for evaluating the productivity of nursing units. Future research should also consider the quality of nursing services including the appropriateness of nursing activities.

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임상간호사의 간호생산성 영향요인: 감성지능과 소진을 중심으로 (Factors Affecting Nursing Productivity of Clinical Nurses: Focused on Emotional Intelligence and Burnout)

  • 조회경;최윤정;전미경;정계현
    • 한국콘텐츠학회논문지
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    • 제15권9호
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    • pp.307-316
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    • 2015
  • 본 연구는 간호사의 감성지능, 소진, 간호생산성과의 관계를 규명하고, 간호생산성에 미치는 영향요인을 파악하여 간호조직의 효율적 관리를 위한 기초 자료를 제공하고자 한다. 본 연구의 대상은 D광역시에 소재한 300병상 이상의 종합병원에서 근무하는 간호사 255명을 편의표집 하여 2013년 11월 12일부터 12월 26일까지 구조화된 설문지를 통해 자료를 수집하였다. 자료는 SPSS/WIN 17.0 program을 이용하여 t-test, one way ANOVA, Scheffe 사후검정, Pearson's correlation coefficient, enter multiple regression analysis하였다. 연구결과 임상간호사의 감성지능과 소진은 유의한 음의 상관관계를, 감성지능과 간호생산성은 유의한 양의 상관관계를 나타냈다. 감성지능, 총 임상경력, 소진, 직위가 간호생산성에 유의한 영향을 미쳤으며 간호생산성 변이의 43.4%를 설명하였다. 따라서 임상간호사의 감성지능을 향상 시킬 수 있는 중재프로그램을 다양하게 개발하여 소진을 낮추고 간호생산성을 높일 수 있도록 경력자 관리에 대한 간호조직의 효율적 운영과 전략 구축이 절실히 요구된다.

간호사의 직무이행도, 업무만족도 및 생산성에 대한 예측인자 (Predictors of Job Performance, Work Satisfaction, and Productivity among Korean Hospital Nurses)

  • 이해정
    • 대한간호학회지
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    • 제31권4호
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    • pp.571-583
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    • 2001
  • Purpose: The purpose of this study was to examine the levels of burnout experienced by Korean hospital nurses (N=198), and to identify predictors of their nursing outcomes such as job performance, work satisfaction, and productivity. Method: Hierarchical multiple regression was used to identify predictors of each nursing outcomes. Included predictors were nurses' general characteristics, work- related characteristics (role stress and perceived control), and burnout. Results: Korean nurses experienced higher levels of burnout compared to the cutoffs suggested by Maslach and Jackson (1986) and to those in the USA. For each nursing outcome, predictor variables explained 39% of the variance in role performance, 30% of the variance in work satisfaction, and 38% of variance in productivity. Higher personal accomplishment, lower role ambiguity, being staff nurses, and lower emotional exhaustion were related to higher job performance, and higher productivity. Lower role conflict and role ambiguity were also related to higher work satisfaction. Conclusion: Based on the findings of this study, managemental interventions for nurses to reduce their burnout experience are needed. Further study in this area is warranted.

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Factors affecting the nursing productivity of clinical nurses

  • Kim, Miok;Park, Mee-Lan;Nam, Hyun-A
    • 한국컴퓨터정보학회논문지
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    • 제25권12호
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    • pp.235-242
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    • 2020
  • 본 연구는 상급종합병원에 근무하는 간호사를 대상으로 간호업무생산성에 영향을 미치는 요인을 파악하고자 실시한 조사연구이다. 자료는 서울소재 1개 병원에 근무하는 간호사 257명을 대상으로 2020년 5월부터 6월까지 설문지를 이용하여 자료수집하였다. 수집된 자료는 SPSS WIN 25.0 프로그램을 이용하여 t-test, ANOVA, Scheffe test, Pearson's correlation, Multiple regression analysis를 이용하여 분석하였다. 연구결과 감사성향 정도는 총점평균 25.40±5.49점(점수범위 6~36점), 직무만족 정도는 총점평균 65.15±9.18점(점수범위 21~105점), 간호업무성과 정도는 총점평균 87.64±12.05점(점수범위 23~115점), 간호업무생산성 정도는 총점평균 35.68±6.79점(점수범위 0~45점)이었다. 간호업무생산성은 감사성향(r=.219, p<.001)과 직무만족(r=.440, p<.001) 및 간호업무성과(r=.494, p<.001)와 정적상관 관계가 있었으며, 간호업무생산성에 감사성향(β=.144)과 간호업무성과(β=.394), 직무만족(β=.278)이 영향을 미치는 것으로 나타났다. 간호인적자원의 업무생산성 증진을 위한 교육프로그램은 간호사 개인의 긍정성을 간호업무의 성과 및 직무만족과 함께 고려하여 개발되어야 할 것이다.