• Title/Summary/Keyword: nonverbal communication

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A Study on Non-verbal Communication of korean Shaman Clothing (한국 무복(巫服)의 비언어적 커뮤니케이션에 관한 연구 - 진도 씻김굿을 중심으로 -)

  • 양미경
    • Journal of the Korean Society of Costume
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    • v.31
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    • pp.5-16
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    • 1997
  • This paper studies in terms of nonverbal communication the roles of Gut-clothinbgs used in Jin-Do Sit-gim Gut are classified as follows: 1) The message communicated through the ordinary clothings of a shaman is that he or she is waiting to serve as a presider of a Gut ceremony actiong as a mediator between the spirtual and the human world. 2) The shaman clothings representing many kinds of spirits are visualized figures which are closely related to the common wishes of most people in society e. g. physical and material well-being longevity fertility. 3) The clothings serve as a body figure in the Gut are classified into 5 groups. (1) Laid-on clothings give the message that the body is standing still. (2) Wrapped clothings serve as an incarnated body of the dead. (3) Spread clothings represent a lying body. (4) Oscillated clothings are the symbols of a spirit which moves from this world to another. (5) Burned clothings mean that the spirit has attained a complete seperation from this world.

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Effects of Nonverbal Communication of Flight Attendants on Customer Engagement and Brand Intimacy (항공사 승무원의 비언어 커뮤니케이션이 고객 인게이지먼트 및 브랜드 친밀감에 미치는 영향)

  • Yuna Choi;Namho Chung
    • Knowledge Management Research
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    • v.24 no.2
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    • pp.185-209
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    • 2023
  • The air travel industry, which had shrunk with COVID-19, is gaining wings again. Accordingly, this study investigated whether non-verbal communication factors experienced through interaction with airline flight attendants for passengers who have traveled abroad within the past year through domestic airlines affect customer engagement and brand intimacy. A total of 285 samples were collected, and SPSS 28 and AMOS 26 programs were used to verify the reliability and validity of the research tool, the suitability of the model, and hypotheses. As a result of the empirical study analysis, it was confirmed that Paralanguage and Proxemics in non-verbal communication of flight attendants had a significant effect on customer engagement. Although it is different from the results of previous studies following changes in perspective after COVID-19, it once again confirmed the importance of airline crew communication in providing face-to-face services at the interface with passengers. In order to induce customer engagement, which is a new customer satisfaction management index. In addition, it was confirmed that customer engagement has a significant effect on brand intimacy. These results support the view that it is necessary to establish new customer management indicators of emotion and relationship marketing in the existing marketing centered on price reduction or securing loyalty. It was confirmed that interactions with flight attendants can contribute to customer engagement, and these results have important implications for those working in the air transportation industry.

Usability Testing for a Mobile Augmentative Alternative Communication(AAC) Software and Users' Preference for the Size of Mobile Devices (모바일 보완대체의사소통(AAC) 소프트웨어의 사용성 평가 및 모바일 기기의 크기에 대한 선호도 조사)

  • Lee, H-Y.;Hong, K-H.
    • Journal of rehabilitation welfare engineering & assistive technology
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    • v.6 no.1
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    • pp.37-43
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    • 2012
  • We conducted a user-centered usability testing on the Android-based Mobile Augmentative Alternative Communication(AAC) Software. In this paper, we examined functionality, satisfaction, and ease of information searching for a specific function using a task scenario, and we investigated appropriateness of development purposes, contents, instructional strategies, usability, functions of management mode, and user interface of the mobile AAC to the communication needs of children who are nonverbal. We also examined user requirements, preference, satisfaction, and other personal opinions for the mobile AAC using an open feedback. In addition, we investigated users' preference for the size of mobile devices using 4.3", 5.0", and 7.0" mobile devices.

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Comparison of Gesture Characteristics of Career Teachers and Novice Teachers in Elementary Science Class - Focused on the 5th Grade Unit of the Function and Structure of Our Body - (초등과학 수업에서 경력교사와 초보교사의 제스처 특징 비교 - 우리 몸의 구조와 기능 단원을 중심으로 -)

  • Jeong, Jun Yong;Shin, Dong Hoon
    • Journal of Korean Elementary Science Education
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    • v.37 no.3
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    • pp.296-308
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    • 2018
  • The purpose of this study is to analyze the characteristics and differences of gesture between career teachers and novice teachers in elementary science class. In order to analyze the gesture of elementary science teachers, gesture analysis framework was developed. The teachers who participated in the experiment were 2 beginner teachers and 2 career teachers. We analyzed 'bones and muscles', 'digestion', 'breathing', and 'excretion' of 'body' section in the second semester of 5th grade. The video recording of the class scene with the camcorder was recorded and analyzed by Observer XT. The results of this study are summarized as follows. First, the career teacher lessens unnecessary gestures than the novice teacher. During the class, the career teachers lessened the gestures not related to the context of the class. These differences were more prominent in the activities of the group with many unexpected situations than those of the teachers who prepared the class contents. Second, career teachers have more communication control act than novice teachers. Career teachers have often made adjustments to induce learner presentations or control unnecessary utterances. Third, career teachers efficiently interacted with learners using gestures that can enhance communication.

Mutual Gaze Correction for Videoconferencing using View Morphing (모핑을 이용한 화상회의의 시선 맞춤 보정 방법)

  • Baek, Eu-Tteum;Ho, Yo-Sung
    • Smart Media Journal
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    • v.4 no.1
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    • pp.9-15
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    • 2015
  • Nonverbal communications such as eye gazing, posture, and gestures send forceful messages. In regard to nonverbal communication, eye gazing is one of the most strong forms that an individual can use. However, lack of mutual gazing occurs when we use video conferencing system. The displacement between locations of the eyes and a camera gets in the way of eye contact. The lack of eye gazing can give unapproachable and unpleasant feeling. In this paper, we propose an eye gazing correction for video conferencing. We use two cameras installed at the top and the bottom of the television. The captured two images are rendered with 2D warping at virtual position. We implement view morphing to the detected face, and synthesize the face and the warped image. The result shows that eye gazing is corrected and correctly preserved and the image was synthesized seamlessly.

A Case Study on Therapeutic Music Making for Enhancement of Communications in Single-Mother Families (여성 한부모 가족의 의사소통 증진을 위한 치료적 음악 만들기 사례연구)

  • Lee, Na Kyung
    • Journal of Music and Human Behavior
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    • v.8 no.2
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    • pp.21-46
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    • 2011
  • The purpose of this study is to discover how therapeutic music making affects the way of communications in single-parent families. To do this, the study conducted a therapeutic music making program in two families consisting of a mother and a child. Songwriting, Ostinato-creating, improvisation imitation, and ensemble were used as musical interventions. The results of this study are following. First, the participant group B improved from 59 to 69.5 point after the program. However, the group A decreased from 81 to 75.5 point mainly due to frequent absences, differences in applying music. Second, the analysis of the results of verbal, nonverbal and musical responses from the program suggests that the group B gradually improved functional communications as each session develops. For the case of group A, at the initial stage, dysfunctional communications in verbal and nonverbal ones could be found. After the eighth session however, functional communications had increased. The result of the study shows that overall therapeutic music making has been an effective musical intervention in improving communication in single-parent families.

A Study about the Medical Communication Proficiency of Korean Traditional Medical Students Using Standardized Patients with Hwa-Byoung (표준화 화병환자를 활용한 한의대생의 진료 및 의사소통 수준연구)

  • Kim, Kyeong-Ok;Kim, Hee-Kyung;An, Hyo-Ja;Shin, Heon-Tae
    • Journal of Society of Preventive Korean Medicine
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    • v.17 no.1
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    • pp.163-179
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    • 2013
  • Objectives : After analyzing the proficiency of medical communication of the students in College of Korean Traditional Medicine using standardized patients, we suggests ways to improve clinical practice in the future class and medical communication curriculum development. Methods : 20 students before clinical practice class (3rd grade) and 20 students after 1 year clinical practice class (4th grade) participated and did their medical interview on Standardized patient. They were evaluated on patient-physician communication skills by standardized patients and professor evaluator. In addition to be evaluated on patient-physician relationship, medical interview skills by professor evaluator. Results : As follows in the evaluation of clinical practice with standardized patients 1. More than half of the participated students regardless of their grade received poor score in their medical communication evaluated by SP(Standardized patient) and PE(Professor evaluator). 2. Greeting, History taking parts were higher in the 4th students who received 1 year clinical practice class, but verbal-nonverbal response, voice tone parts were higher in the 3rd students who do not received clinical practice lesson. 3. Pronunciation&Voice tone parts were higher in the male students but, gathering information part was higher in the female students. Conclusions : We think that the current clinical practice lessons are insufficient as a way to learn and improve medical knowledge and medical communication skills, and it is necessary a new form of clinical practice class. Participatory lesson using standardized patient could be a good alternative of that in the future class.

The Admission Interview in Medical Schools (의과대학에서의 입학면접)

  • Roh, HyeRin
    • Korean Medical Education Review
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    • v.12 no.2
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    • pp.13-18
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    • 2010
  • This study is aimed to reflect non-cognitive traits that should be assessed in admissions interviews for medical school applicants, with the goal being to increase the reliability of the admissions interview. The admissions interview is valued for its ability to assess noncognitive and nonteachable attributes of good doctors, especially which cannot be evaluated with other admission assessment tools. Various characteristics of applicants including age, gender, exam scores, and nonverbal communication were found to have influenced the interview results. Bias from interviewers was a significant factor in the results of the interview. A Structured interview in multiple stations such as the Multiple Mini-Interview showed the highest reliability and validity. To make the interview fair, no information about the applicants was provided to the interviewers and interviewers were recruited from different backgrounds. There have been few research papers on admission interviews in Korea. Active research on the qualities of good doctors and effective and reliable admission interview methods should be encouraged. A strategy should be developed to overcome the philosophical obstacles that medical school professors want to admit academically excellent applicants.

A Study about Femme Fatale Style Makeup in the Movie Chicago (영화 시카고에 나타난 팜므 파탈의 메이크업 표면에 관한 연구)

  • Park Jung-Hae
    • Journal of the Korean Society of Costume
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    • v.56 no.7 s.106
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    • pp.96-104
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    • 2006
  • The purpose of this study is to analyze the makeup done to two female protagonists in the film, 'Chicago,' and explore how this makeup - nonverbal communication means - is realized in the area of makeup presentation for femme fatale and how it is societally accepted. Makeup varies by the femme-fatale types, and the general female population can apply these for images they want to express. In the future research, it might be interesting to examine specifically which femme-fatale images are preferred in Korea and the makeup and clothing of Korean stars who primarily influence these images.

Microsurgical Approach for Root Coverage of Receding Gingiva in the Esthetic Zone

  • Mohan, Ranjana;Jain, Rohit
    • Archives of Reconstructive Microsurgery
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    • v.22 no.2
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    • pp.69-73
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    • 2013
  • Facial esthetics and smiling are key components in nonverbal communication and have an important role in determination of the first impression of a person. The various components of the smile in dental esthetics include Gingival scaffold, lip framework, and Teeth. The periodontist creates a smile by performing various periodontal plastic microsurgery procedures for management of mucogingival problems. A 25-year-old patient reported to the Department of Periodontology at Teerthanker Mahaveer Dental College and Research Center, Moradabad, Northern India, with the chief complaint of long looking teeth in the upper jaw, making him conscious while smiling. Miller class I gingival recession with Maxillary left canine (23) was diagnosed. Periodontal plastic microsurgery employing double papilla grafting with connective tissue graft harvested from the palate in order to cover denuded root was performed using microsurgical instruments and microsuturing with 6-0 suturing material under magnification. Healing was uneventful, with achievement of 100% root coverage of denuded root after three months. The patient was highly impressed and satisfied with his enhanced smile.

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