• 제목/요약/키워드: multiple-satisfaction

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간호대학생의 학업스트레스, 학업적 자기효능감, 전공만족도가 그릿(Grit)에 미치는 영향 (Effects of Academic Stress, Academic Self-Efficacy and Major Satisfaction in Nursing Student on Grit)

  • 정미라;정은
    • 한국콘텐츠학회논문지
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    • 제18권6호
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    • pp.414-423
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    • 2018
  • 본 연구는 간호대학생의 그릿에 영향을 미치는 요인을 규명하기 위한 서술적 조사연구이다. 본 연구의 대상자는 Y시에 소재하고 있는 일개 대학의 간호대학생을 대상으로 하였으며, 146부를 최종 분석에 사용하였다. 수집된 자료는 IBM SPSS Statistics 20.0 프로그램을 사용하여 기술통계, t-test, ANOVA, Scheffe, Pearson's correlation coefficient, multiple regression을 통해 분석하였다. 연구결과 그릿은 학업스트레스, 학업적 자기효능감, 전공만족도에 유의한 상관관계가 있는 것으로 나타났다. 다중회귀분석결과 그릿에 영향을 미치는 요인은 전공만족도, 학업적 자기효능감, 학업스트레스, 학점이었으며 이들의 설명력은 22.5%였다. 본 연구결과를 바탕으로 간호대학생의 그릿을 높일 수 있는 중재 프로그램 개발이 필요할 것으로 생각된다.

종합병원 간호사의 조직몰입과 관련요인 (Organizational Commitment and Its Related Factor among Medium Hospitals of Nurses)

  • 이영미
    • 한국산학기술학회논문지
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    • 제12권11호
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    • pp.4764-4769
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    • 2011
  • 본 연구는 종합병원 간호사의 조직몰입과 관련 요인을 파악하기 위하여 시도되었다. 자료는 SPSS 19.0 Version으로 기술적 통계, t-test, ANOVA, Scheffe's test, Pearson correlation coeffcient, Stepwise multiple Regression을 이용하여 분석하였다. 간호사의 조직몰입은 재직기간, 결혼유무, 월수입, 성격, 밤번횟수에 따라 통계적으로 유의한 차이가 있었다. 간호사의 조직몰입은 직무만족, 소진과 유의한 상관관계가 있는 것으로 나타났다. 조직몰입에 영향을 미치는 변수로는 소진이 가장 높은 설명력을 나타냈으며, 직무만족, 밤번근무횟수가 유의한 변수로 모두 48.6%의 설명력을 나타내었다. 그러므로 간호사의 조직몰입을 향상시키기 위해 소진을 낮추고, 직무만족도를 높이고, 밤번 횟수를 줄이는 것이 필요하다.

가족생활주기에 따른 맞벌이 남녀의 대처전략과 결혼만족도 연구 (A Study on the Coping Strategies and Marital Satisfaction of Dual-Earner Men and Women Across the Family Life Cycle)

  • 이은희
    • 한국사회복지학
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    • 제45권
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    • pp.288-314
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    • 2001
  • The purpose of this study is to examine the strategies that may influence the marital satisfaction of dual-earner men and women. General linear model, Pearson's correlation analysis, Stepwise multiple regression were employed for data analysis. the subjects are 396 dual-earner men and women. The result from the research were as follows: 1) coping strategy use differs significantly by life cycle stage. 2) The following strategies significantly correlated with the level of marital satisfaction: cognitive restructuring, delegation. using social support, modifying standards, personal time reducing. 3) The result of stepwise multiple regression analysis indicated that strategies which predict the level of marital satisfaction were cognitive restructuring, delegating, using social support, personal time reducing. these finding give us significant practical implications for social work intervention.

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C2C 전자상거래 구매시 고객 서비스 요인과 만족도에 관한 연구 -패션 제품을 중심으로- (A Study on the Evaluation of Consumer Satisfaction on the Purchase through the C2C Electronic Commerce-Focusing on the Fashion Products-)

  • 이승희;김향미
    • 복식
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    • 제54권5호
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    • pp.71-81
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    • 2004
  • The purpose of this study was to investigate the customer service factors and evaluation of consumer satisfaction on the purchase through the C2C E- commerce, focusing on the fashion goods. 190 college students who have purchased products via C2C E-commerce were surveyed. For data analysis, descriptive statistics, 1-test, Pearson's correlations, and multiple regression were used. As the results, 50.5% of respondents have purchased fashion products through C2C. Out of 4 C2C characteristics factors. there was statistically the significant difference in only 'entertainment factor' between males and females. All five SERVQUAL's factors used for measuring service factors in this study were correlated to customer satisfactions scores. Also. results of multiple regression revealed that assurance, empathy, and reliability were significantly to related to customer satisfaction. Based on these results, fashion marketing strategy for C2C development would be suggested.

The Effects of College Life Adaptability on Career Preparation Behaviors of College Students: Mediating Effects of Major Satisfaction, Job Stress, and Self-Directed Learning

  • Il-Hyun, Yun
    • International Journal of Advanced Culture Technology
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    • 제10권4호
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    • pp.245-254
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    • 2022
  • This study is a study to empirically verify the mediating effect on college life adaptation and career preparation behavior of college students. The purpose of this study is to empirically analyze the multi-mediated effects of major satisfaction, job stress, and self-directed learning. For this study, 216 university students were enrolled. For the collected data, SPSS Process macro was used. The result is as follows. First, there were multiple parallel mediating effects and multiple serial mediating effects on major satisfaction, job stress, and self-directed learning between college life adaptability and career preparation behavior. Second, the path of simple mediation and double mediation effect was found between college life adaptation and career preparation behavior. Based on the research, the necessity of revitalizing the program for revitalization of teaching activities and industry-academic cooperation activities in the major field and improvement of career preparation behavior and university life adaptation ability and follow-up research were suggested.

의료기관 종사자가 인지한 병원코디네이터의 업무수행도와 종사자의 직무만족도와의 관련성 (The Association between Perceived Job Performance of Hospital Coordinators and the Satisfaction of Medical Workers)

  • 서은경;한미아;박종;류소연;최성우;김해란
    • 한국산업보건학회지
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    • 제27권3호
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    • pp.221-230
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    • 2017
  • Objectives: This study was conducted to investigate general characteristics, job characteristics, characteristics of hospitals, and hospital coordinators, and to investigate the factors affecting the job satisfaction of medical workers. Methods: The data was collected through a self-reported questionnaire among 435 workers in plastic surgery and dermatology clinics in metropolitan city G. We investigated general characteristics, job-related characteristics, characteristics of medical institutions and hospital coordinators, job performance of hospital coordinators, and job satisfaction of medical workers. T-tests, ANOVA, correlation, and multiple regression analyses were conducted to investigate the factors related with job satisfaction. Results: The job satisfaction of the medical workers and the perceived job performance of hospital coordinators were $3.55{\pm}0.40$ and $3.74{\pm}0.43$, respectively. In multiple regression analysis, drinking frequency, number of night shifts, number of work days, and hospital coordinator introduction years were associated with the job satisfaction of medical workers. The more the overall job performance of hospital coordinators increased, the higher was job satisfaction(B=0.458, p<0.001). In detail, the more job roles(B=0.218, p<0.001), core competency(B=0.145, p=0.005), and leadership(B=0.099, p=0.037) increased, the higher was the job satisfaction of medical workers. Conclusions: The job satisfaction of the medical institution workers was associated with the perceived job performance of the hospital coordinator. In order to increase the job satisfaction of medical institution workers, a hospital coordinator with specialized job performance will be able to improve job satisfaction by carrying out efficient work in the medical institution.

서비스 유통 관점에서 아동복지기관 서비스질의 전달에 대한 인식과 이용자 만족도에 미치는 영향 (Effects of Child Welfare Service Quality Delivery and Customer Satisfaction from the Service Distribution Perspective)

  • 엄경호;김진우
    • 유통과학연구
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    • 제13권8호
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    • pp.91-96
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    • 2015
  • Purpose - This study reviews the delivery of child welfare service quality and examines how the dimensions of the variables of customer satisfaction impact the results from a service distribution perspective. This study differs from existing research since it proposes that a recognized level of child welfare service quality is necessary to achieve customer satisfaction from the perspective of service distribution. Research design, data, and methodology - This study explores child welfare service quality factors that affect customer satisfaction. The study examines and analyzes demographic variables, service quality dimensions, and the causal relationships between child welfare service quality and customer satisfaction. Data from 300 child welfare cases were collected from organizations in Korea in the areas of Busan and Gyeongsangnamdo. The methods of analysis are as follow. First, using descriptive analysis frequency, the percentages were evaluated to assess the demographic variables. Second, Cronbach's α was used to test reliability and to evaluate the internal consistency of the measuring of items. Third, multiple regression analysis was conducted to find out how much the independent variable can affect customer satisfaction. Results - Five factors of child welfare service quality were identified in three categories: process quality (assurance, empathy), results quality (reliability, caring), and physical environment quality (tangibles). There were significant differences among the effects of the child welfare service quality factors on customer satisfaction. A multiple regression analysis was done with process quality (assurance, empathy), results quality (reliability, caring) and physical environment quality (tangibles) to test the hypothesis: assurance (t=2.434, p<0.05), empathy (t=3.677, p<0.001), reliability (t=3.271, p<0.05), caring (t=4.380, p<0.000), and tangibles (t=3.654, p<0.01) had a positive influence on child welfare service quality from a service distribution perspective. Therefore, hypotheses 1, 2, 3, 4, and 5 were supported. In addition, multiple regression analysis on the effects of the variables showed that caring (β=0.273), empathy (β=0.246), tangibles (β=0.265), reliability (β=0.152), and assurance (β=0.131) all had a positive and strong influence on child welfare service quality from a service distribution perspective. Therefore, all child welfare service quality categories (process, results and physical environment quality) were positively statistically significant. Conclusion - In this study, the main findings can be summarized as follows. First, the quality of service of child welfare consists of three dimensions of quality: process quality, results quality, and physical environment quality. The results of the multiple regression analysis also showed that caring and reliability were confirmed as more meaningful variables by the increasing loading factors. Second, the family members involved in child welfare proposed caring as the most important variable among the dimensions of service quality. Third, the results of the hypothesis testing using regression showed that all child welfare service quality factors had a positive impact on customer satisfaction. The results of the study could provide useful information to help increase the effectiveness of delivery strategies for child welfare service quality from a service distribution perspective.

서비스품질과 고객만족의 관계 및 성별 조절효과에 관한 연구 (The relationship between service quality and customer satisfaction, and moderating effect of gender)

  • 안관영
    • 대한안전경영과학회지
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    • 제9권3호
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    • pp.127-133
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    • 2007
  • This paper reviewed the relationship between service quality and customer satisfaction, and the moderating effect of gender. Based on the responses from 807 customers who encountered employees in telecommunication industry, the results of multiple regressional analysis showed that all service quality factors have positive relationships with customer satisfaction. The results of moderating analysis showed that empathy and tangibility have positive interactive-effects on customer satisfaction with gender. With increasing of empathy and tangibility, female customers have been more satisfied than male customers.

외식프랜차이즈 가맹점의 가맹본부에 대한 만족도 결정요인에 관한 연구 (A Study on Determinants Influencing Satisfaction with Franchising System in Foodservice Industry)

  • 임현철
    • 한국조리학회지
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    • 제10권4호
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    • pp.96-117
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    • 2004
  • The purpose of this study was to find relationship of satisfaction factors between franchisor and franchisee, and to examine the effects on satisfaction with franchisee in foodservice industry. Through the prior study, instrumental and relational factors were adapted as independent variables, and satisfaction variables were selected as dependent variables. The survey was administered to 346 franchisor possessing over 30 franchisees at Dae-gu metropolitan area, and analyzed by SPSS 10.0. The results of analysis were examined through the multiple regression analysis.

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