• 한국유통학회지:유통연구
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• 제2권2호
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• pp.7-25
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• 1997

Building the competitive advantage of Korean multi level marketing(MLM) companies is an important task when American multi-level marketing companies has successfully made inroads into Korean market. In this study, we search for the efficient marketing strategies for the MLM companies through a survey of distributors and consumers. The results indicate that the MLM companies must first deal with their image problem and improve their product quality and physical distribution system.

• 한국콘텐츠학회논문지
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• 제11권12호
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• pp.742-752
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• 2011

다단계판매는 여러 유통과정 속에서 발생하는 유통비용을 줄이고 그 이익을 소비자에게 환원시키는 무점포 또는 점포 외의 공간을 전제로 하는 특수한 판매방식이다. 일본은 다단계판매에 대하여 특정상거래에 관한 법률 제33조 이하에서 연쇄판매업이라 정의하여 규제하고 있다. 그러나 다른 입법례와는 달리 연쇄판 매거래에 대하여 2원적 규제를 하고 있다. '특정상거래에 관한 법률'에서는 상품의 판매를 전제로 하는 연쇄판매거래를 원칙적으로 허용하면서 일정한 사항에 대해서는 제재를 하고 있다. 그러나 상품이 매개되지 않는 금융다단계조직은 '무한연쇄강의 방지에 관한 법률'에서 전면적으로 허용하지 않는다. 일본의 연쇄판매거래에 관한 규제는 정의규정이 매우 구체적이고 상세하며, 연쇄판매거래에 대해 구체적이고 상세하게 규제하는 방식을 취하고 있고, 사전규제의 완화와 사후규제에 초점을 맞추고 있고, 규제의 합리화를 꾀하는 등 우리나라의 규제방식에 시사하는 바가 크다.

• Asia Marketing Journal
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• 제18권4호
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• pp.77-98
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• 2017

This research explores two key facets of behavior (reward point accrual and redemption) that consist of a loyalty program. It focuses on assessing the impact of accrual effort level on three types of redemption behavior: speed, unit size, and hedonic preference at the individual level by using large scale transaction data from a multi-vendor loyalty program providing flexible environment for point accrual and redemption. Findings from this research demonstrate that customers tend 1) to speed up point redemption, 2) to enlarge the size of redeemed points, and 3) to prefer utilitarian rewards as the level of effort at the accrual stage of reward point increases.

• 유통과학연구
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• 제17권3호
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• pp.5-19
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• 2019

Purpose - The purpose of this research is to investigate the factors contributing to sustainable competitive advantage for multi-level marketing (MLM) firms in Malaysia. The selected variables in this study are company image, product innovation, leadership, distributor rewards system and distributor training system. Research design, data, and methodology - Quantitative research method is employed with collected sample size of 398 respondents using judgmental sampling technique. Normality and reliability test were performed in the first stage utilizing SPSS 22 and Confirmatory Factory Analysis (CFA) and variance analysis were obtained in the subsequent stage, following up with the overall fit of the measurement model, Structural Equation Model (SEM) using AMOS 22 with maximum likelihood estimation to assess the internal consistency, convergent validity and discriminant validity. Results - The research findings show that company image, leadership, distributor rewards system and distributor training system were supported and are factors affecting the sustainable competitive advantage of MLM companies in Malaysia. However, in this study, product innovation was not supported but this result does not depict that it is trivial and inconsequential in maintain sustainable advantage. Conclusion - Companies can build sustainable competitive advantage by focusing on these contributing factors. Several other comments and implications were brought to light and discussed in the paper.

• Journal of Information Technology Applications and Management
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• 제25권4호
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• pp.79-114
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• 2018

Although former scholarly studies mostly focus on exploring leadership effectiveness under the traditional hierarchical leader-subordinate relationship, the research of leadership performance for non-hierarchical organizational structures, particularly the mediating factors of higher-order goals, trust-in-leader, and self-efficacy have been ignored. This study, therefore, makes an attempt to ascertain the impacts of transformational leadership on the performance of subordinates through the mediating effects of higher-order goals, trust-in-leader, and self-efficacy and the differences of these effects in the context of multi-level marketing (MLM). Like the small-sample studies adopted by Barling, Weber, and Kelloway [1996], Barling, Slater, and Kelloway [2000] and Bass, Avolio, Jung, and Berson [2003], this study adopts a sample of 123 MLM distributors of an MLM company in Hong Kong, with a high response rate of 80.4%. The results indicate that the mediating effect of self-efficacy between transformational leadership and performance is significant under non-hierarchical organizational structures such as MLM in China.

• 유통과학연구
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• 제3권1호
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• pp.91-111
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• 2005

As the environments of world economy have been changed so rapidly, the conditions of marketing and distribution also have been altered. In korea distribution industry has been changed according to the introduction of various patterns of distribution and marketing. Among them the emerging of network marketing, same meaning with multi-level marketing in this research, is a important phenomenon of distribution industry in Korea. Not only it contributes the progress of national economy, especially distribution industry, but also it includes some limitations and criticism from the dissenters. In this paper, the clear definitions and characteristics of network marketing are suggested. And the current situations of network marketing in this country has been analyzed and compared, The future perspectives and problems of this network marketing have been diagnosed and classified for the future development and contribution for national economy. The various alternatives for the future development of network marketing have been studied and suggested in terms of each role of this industry such as distributers, consumers and government. Though this paper has a small contribution, it contains many limitations for research. Therefore it suggest future directions for further research.

• 대한가정학회지
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• 제36권9호
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• pp.75-91
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• 1998

The purpose of this study was to investigate the effect of the multi-level marketing(MLM) on consumer by examing the degree of damage and the consumers's satisfaction with MLM as well as the overall realities of MLM including the degree of the recognition and the distribution route of the commodities. We analyzed 256 cases which had experienced with MLM among 430 questionnaires collected. The resulted are as follows. 1) Consumers showed a lack of knowledge about MLM regardless of experiencing it. And they were recognized positively with the quality and the availability of the commodities. Expendables such as kitchen utensils and cosmetics were the most favored articles. 2) Transactions with no written contract were the most frequent damage to the consumers, followed by no price-tag and the marketer's refusal of exchange or refund. 3) When we compared the degree of consumer's satisfaction with MLM to the ordinary distribution in terms of the price, quality of goods and the service offered, the consumers were satisfied with the quality of the commodities, though their whole impressin of MLM was not so much favorable.

• Asia Marketing Journal
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• 제20권4호
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• pp.21-47
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• 2019

This study empirically examines the synergy effect of a corporate-level loyalty program on customer equity (CE) known as the lifetime value of current and future customers (Blattberg et al. 2009). A corporate-level loyalty program refers to a company-wide integration loyalty program at the corporate-level in which subsidiaries (multi-divisions) participate as program members. It does not merely examine whether there is an integration effect of a corporate-level loyalty program from the CE perspective, but it provides practical implications for a firm's strategic focus by identifying which value creation channels (i.e., acquisition, retention, and cross-selling), brand characteristics (i.e., size of the customer base before integration, diversity of products, and sales channel type), and consumer characteristics (i.e., customer relationship stage, transaction amount before integration, transaction period, and number of purchased brands) are affected the most by the synergy effect.

• 한국유통학회지:유통연구
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• 제10권1호
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• pp.33-57
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• 2005

다원적 회원조직으로 운영되는 다단계판매회사의 주고객은 다단제판매회사로부터 구입한 상품들 다른 회원에게 재판매하는 독립적인 사업주체인 중간상(IBO)인데 이들은 일반 중간상과는 달리 정쟁제품이 없는 자사 매장에서 자사 상품만을 배타적으로 구입해야하고 취급상품의 종류, 가격, 기능 등에 대해서 상세한 정보를 가지고 있다는 특징이 있다. 일종의 도매상 기능을 수행하는 이들을 대상으로 상품을 판매하는 다단계판매회사가 그들 상품의 진열방법 예컨대 진열량, 진열높이, 진열위치, 관련상품진열 등을 달리함에 따라 매출액에 변화를 줄 수 있는지에 대한 연구나 관심은 거의 없었다. 본 연구는 매장규모가 다른 대규모 증간규모 소규모 점포 각각에 대해 진일방법에 차이를 두었을 때 다단계판매회사의 매출액에 어떤 영향을 미치는지 실험을 통해 분석하였다. 그 결과 첫째, 점포규모와 상품진열방식 두 변수의 상호작용에 의한 매출 변화를 살펴 본 결과 매출액에 변화가 없었다. 둘째, 이에 따라 주효과만를 분석한 결과 점포규모는 매출에 영향을 주고 셋째, 상품진일방식 중 진열량, 진열높이, 진열위치는 매출에 영향을 주지 않지만 관련상품진열은 매출에 유의한 영향을 주는 것으로 파악되었다. 넷째, 상품진열만을 독립변수로 하여 추가 분석을 실시한 결과 대규모 매장의 경우 진열량을 제외한 진열위치와 진열높이, 관련상품진열 모두가 매출에 유의한 영향를 주는 것으로 나타났다.

• 품질경영학회지
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• 제42권4호
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• pp.617-632
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• 2014

Purpose: This study aims to explore the relationship between the focal firm's interdepartmental cooperation and new product development (NPD) performance with focus on the moderating effect of environmental uncertainty. The basic hypothesized model is that there are positively associated relationships. Methods: The proposed research model was tested using structural equation modeling with 601 responses from multi-functional and multiple respondents in Korean manufacturing firms. Multi-group SEM analyses were conducted to explore the degree to which the hypothesized model was equivalent for different levels of environmental uncertainty. Results: Interdepartmental cooperation between R&D and production is positively associated with NPD performance under both higher and lower environmental uncertainties, while one between R&D and marketing is positively associated under only higher environmental uncertainty. Conclusion: This paper determined that NPD performance is positively correlated with R&D-production cooperation in a focal firm, and the relationship between R&D-marketing cooperation and NPD performance is positively moderated by level of environmental uncertainty. Consequently, this study suggests that it is always important for firms to put much effort on R&D-production cooperation for a better NPD performance, while R&D-marketing cooperation should be enhanced especially under higher environmental uncertainty than lower.