• 제목/요약/키워드: menu reliability

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학교급식에서의 잠재적 위험 식품과 위생 및 안전점검에 대한 영양(교)사의 인식 (School Dietitians' Perceptions of Potentially Hazardous Food and Inspection of Food Safety and Sanitation)

  • 정명옥;서선희
    • 대한영양사협회학술지
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    • 제14권2호
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    • pp.176-185
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    • 2008
  • The purpose of this study was to identify school dieticians' perceptions on the Potentially Hazardous Food (PHF) and the inspection of food safety and sanitation conducted by Provincial Office of Education. Questionnaires were distributed to 400 school dieticians in elementary schools in Seoul and Gyeonggi Province, and 217 responses were collected. The majority of respondents (64%) defined PHF as food that easily decays at room temperature and over half of the respondents considered Korean cooked vegetables as a PHF. In addition, 4% of respondents completely excluded PHFs from their menus. Forty five percent of the respondents selected CCP rule 7 (delivery and distribution process) and 34% selected CCP rule 6 as the most difficult of the CCP rules to follow. Also, perceptions concerning food safety inspection and sanitation were not high in terms of validity, objectivity, and reliability among the evaluation criteria. The study results suggest that PHF as well as Potentially Hazardous Menu (PHM) definitions and guidelines should be re-established in consideration of traditional Korean food culture and the preparation of Korean foods.

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MS 엑셀 프로그램의 통계분석결과 신뢰성 검증 및 매크로 보완 (분산분석 메뉴를 중심으로) (Test for reliability of MS Excel statistical analysis output and modification of macros (Focused on an Analysis of Variance menu))

  • 김숙영
    • 한국컴퓨터산업학회논문지
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    • 제9권5호
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    • pp.207-216
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    • 2008
  • 초장력 스프레드시트 기능의 엑셀 프로그램에서 자료를 통계적으로 분석하는 데이터분석 메뉴는 엑셀 2000 이후 수정 보완 되고 있지 않으며 그 활용도도 매우 저조하다. 본 연구에서는 엑셀 통계분석 메뉴 활용도 향상을 위하여 사용빈도가 높은 분산분석의 엑셀 메뉴 실행 결과와 계산식에 의한 이론 결과를 비교하고 고차원 분석 매크로를 개발하였다. 실자료를 엑셀 라이터분석 메뉴를 적용하여 얻은 결과와 계산식에 의한 이론 결과는 요인이 한개인 일원배치법이나 두개인 이원배치 법에서 모두 정확히 일치하였다. 즉 엑셀 데이터분석 메뉴의 신뢰성이 검증되었다. 고차원적인 분산분석법인 블록화된 분산분석 결과를 제공하는 매크로 및 일원분산분석법에서 평균 차이 있는 그룹들을 찾아내는 다중비교 분석방법 매크로를 엑셀 함수를 이용하여 개발하였다.

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한국음식의 브랜드 이미지가 만족도에 미치는 영향 연구 - 방한외국인을 중심으로 한식의 주요 메뉴별 조절효과 - (A Study on the Impact on Brand Image of Korea Food Satisfaction - Focused on the Mediating Effect of Korean Menu among Korea Foreign Visitors-)

  • 손영진
    • 한국조리학회지
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    • 제22권5호
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    • pp.167-178
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    • 2016
  • 본 연구에서는 한국을 방문하는 외국인들을 대상으로 한식의 브랜드이미지가 한식의 만족도에 미치는 영향을 확인하고 한국 대표음식을 조절변수로 어떤 영향이 있는지 조사하였다. 연구의 조사는 영어를 사용하는 방한외국인 277명을 대상으로 출국하는 외국인과 외국 관광객을 담당하는 여행사 직원에게 설문조사의 목적과 설문 방법에 대해 충분한 설명을 한 후, 그 담당자의 책임 하에 자기기입식으로 설문조사를 했다. 설문조사를 하였다. 연구결과, 한식 브랜드이미지 중 품질안정성, 매력성, 건강증진성은 긍정적인 영향을 미치는 것으로 나타났고, 가족지향성은 부정적인 영향을 미치는 것으로 나타났다. 그리고 한식 대표음식의 식사류를 조절변수로 하여 나온 결과는 가족지향성이 긍정적인 조절효과가 있었으며, 고기류를 조절변수로 나온 결과는 품질 안정성이 긍정적인 조절효과가 있었다.

RMR(레스토랑간편식) 상품의 선택속성이 브랜드이미지, 만족도에 미치는 영향 (Effect of Restaurant Meal Replacement Product Selection Attributes on Brand Image and Satisfaction)

  • 김찬우;이강연
    • 한국콘텐츠학회논문지
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    • 제20권12호
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    • pp.471-481
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    • 2020
  • 본 연구는 최근 외식 소비자의 RMR 상품에 대한 관심과 이용 빈도가 상승함에 따라 RMR(레스토랑간편식)상품 선택속성의 요인과 브랜드이미지, 만족도 간의 영향관계를 규명하고자 하였으며, 외식기업 및 레스토랑에서 출시 된 RMR상품 이용경험이 있는 소비자를 대상으로 편의표본추출을 사용하였다. 조사기간은 2020년 8월 10일부터 약 20일간 진행되었으며, 최종 291부를 분석에 사용하였고, 가설 검증을 위해 SPSS 21.0 통계 패키지 프로그램을 이용하였다. 분석결과 가설1의 위생(��=.160), 메뉴(��=.203), 포장(��=.291)은 신뢰성에 유의한 영향이 있었고, 가설2의 메뉴(��=.270) 편의성(��=.201), 포장(��=.195)은 차별성에 유의한 영향이 있는 것으로 나타났다. 가설3의 브랜드 이미지의 중 신뢰성(��=.328)과 차별성(��=.443)은 만족도(��=.428)에 유의한 영향을 미치는 것으로 나타났으며, 가설4의 위생(��=.388) 메뉴(��=.229), 편의성(��=.243)은 만족도에 유의한 영향이 있는 것으로 분석되었다. 마지막으로 본 연구를 통해 RMR 상품 관련 기초 연구 자료로 제공되길 기대하고 외식기업 및 레스토랑의 RMR 상품개발에 방향성 제시와 마케팅의 활용 할 수 있는 이론적 근거로 제시하고자 한다.

국내 한식당의 서비스 품질에 대한 고찰 I : 한식당의 서비스 품질에 대한 국가별 인식 차이 연구 (Comprehensive Study of Customers' Perceived Service Quality of Korean Restaurants I : Cross-Cultural Perception on Service Quality of Korean Restaurants by Nationality)

  • 정효선;윤혜현
    • 동아시아식생활학회지
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    • 제20권6호
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    • pp.987-996
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    • 2010
  • The purpose of this study was to measure customers' perception of the service quality of Korean restaurants and then compare differences in perceived service quality according to customer nationality. Self-administered questionnaires were completed by 2812 subjects, and data were analyzed by frequency, chi-square, t-test, one-way ANOVA, factor, reliability, cluster, and discriminant analysis. Results of the study were as follows. The factor analysis of perceived service quality produced four factors, employee service (5 variables), menu quality (4 variables), price & value (4 variables), and physical environment (4 variables). Cronbach's alpha values for reliability were over 0.8 for all factors. Further, a significant difference was observed in service quality, which was perceived according to customer nationality. A higher mean value of perceived service quality was held by foreigners when compared to Koreans. Especially, the mean value of perceived service quality was significantly low for all items for Japanese compared to foreigners. Cluster analysis divided subjects into two groups based on attitude toward service quality of Korean restaurants: an unfavorable group and favorable group. These two groups differed from each other in general characteristics as well. Limitations and future research directions are also discussed.

패밀리 레스토랑 포지셔닝 전략에 관한 연구 -지각도를 통한 포지셔닝 분석- (A Study on the Positioning Strategy of Family Restaurants)

  • 염진철
    • 한국조리학회지
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    • 제10권1호
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    • pp.153-166
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    • 2004
  • This study analyzed the positioning of family restaurants by image factors, as a result, customers divided into 5 groups from 7 restaurants. All customers realized similar images from subject restaurants, which told that those restaurants are within an intense competition. Strong points of each restaurant are as follows by factors; Outback and TGIF was confidence, Sizzler and Outback was response, Outback and Skylark was type, Bennigan's and TGIF was reliability, Bennigan's and Outback was reactivity. Weak points each restaurant are as follows by factors; Bennigan's and TonyRoma's were confidence and response, TonyRoma's and Marche was type, Sizzler and TonyRoma's was confidence, Sizzler and TonyRoma's was reactivity. The analysis on each restaurants' images by factors told that response and reactivity were above the average, confidence and reliability were around the average, type was the lowest value. It told that customers didn't give a high rating toward restaurants' food flavor, freshness, cleanliness, therefore restaurants need pay more attention to positioning strategies, Instead, customers gave a high rating toward service, accessibility, menu-variety, and parking-convenience, therefore, continuous improvement is required.

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관광호텔 조리사의 프로페셔널리즘으로서 조리마인드에 관한 연구 (A Study on the Standards of Professionalism)

  • 강종헌;김장익
    • 한국조리학회지
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    • 제6권2호
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    • pp.247-269
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    • 2000
  • The purpose of this study looks for the cooking directions to improve the quality of the finished product by examining the perceptions for cooking style of the finished product by cook at ten deluxe hotel in Seoul. For purpose of this purpose, this study focuss on five areas: (1) examining five different types of cooking styles and twenty one culinary factors, (2) examining the satisfaction rating of culinary factors, (3) measuring reliability of the culinary factors, (4) measuring the satisfaction rating of culinary factors. The study provides a generalized framework for improving the cooking of Korean food and Western food relative to the preception for the cooking style of each food by hotel restaurant cook. This general framework could be easily expanded to include additional factors that might be relevant for other restaurant cook or other menu items.

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패밀리 레스토랑의 Yield Management 전략에 대한 고객의 태도 (Family Restaurant Customers' Attitude toward Yield Management Strategies)

  • 박희경;손대현
    • 한국식생활문화학회지
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    • 제20권2호
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    • pp.243-252
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    • 2005
  • This study identified how family restaurant customers' attitude toward yield management strategies, which include reservation, time, menu, and service factors. Generally, yield management explains how price and dining duration maximize the revenue of family restaurants. There are three ways to improve family restaurant yield; improving table turns, upgrading seat occupancy, increasing price per customer. The 45 items of yield management strategies are developed by literature reviews, web sites analysis, and interviews with family restaurant employers. Factor analysis and reliability analysis from present study found out 11 important factors, which represent the study's dependent variables. Regression analysis may be helpful to test whether demographic and socio-economic factors have relationships with family restaurant customers' attitude toward yield management strategies. As a regression result, gender, family size, age in demographic factors and education and occupation in socio-economic factors have relationships with family restaurant customers' attitude toward yield management strategies significantly.

농업 토목 수리구조물 안전도 평가 시스템 개발에 관한 연구 (Development of Safety Assessment System for Agricultural Irrigation Structures)

  • 조효남;이승재;최영민
    • 한국전산구조공학회:학술대회논문집
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    • 한국전산구조공학회 1992년도 가을 학술발표회 논문집
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    • pp.141-147
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    • 1992
  • This study is directed for the development of a computer aided safety assessment system for agricultural irrigation structures, The developed system is composed of four subsystems that incorporate database, structural analysis, safety assessment, and postprocess, which are made to be interfaced systematically. It is developed in the user-friendly menu driving form with pull-down type interaction on a personal computer. The main algorithm of safety assessment of deteriorated structures is a rational rating system based on the reliability method. From this study, it may be stated that the proposed rating and safety assessment system provide an effective tool and thus it can be widely used in practice for the assessment of safety and load carrying capacity of existing deteriorated or damaged agricultural irrigation structures.

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노인복지시설의 급식서비스 품질 요소 규명 및 급식서비스 만족도 향상 전략 (Strategies for the Improvement of Customer Satisfaction on Foodservice through Identifying the Foodservice Quality Factors in Senior Care Facilities)

  • 장혜자
    • 대한지역사회영양학회지
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    • 제13권1호
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    • pp.69-79
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    • 2008
  • This study was designed to develop the strategy plans for the customer satisfaction on foodservice in the senior care facilities. For this, we examined the level of the customer satisfaction and foodservice quality. Additionally, the association between service quality, customer satisfaction, and social, psychological, physical factors of the aged were tested. Data from convenience samples from 3 senior care facilities were collected by using a questionnaire. Exploratory factor analyses were completed on 20 attributes for the food and service quality and 7 items for the social and psychological states of the aged, respectively. Cronbach's a was estimated for reliability, and Pearson correlation and multiple regression analysis were used for statistical analyses. The level of the satisfaction on foodservice was 4.01 of 5.0. The satisfaction on foodservice did not show the significant differences by gender, education level, BMI, and socio-psychological satisfaction. But the foodservice quality and the satisfaction showed significant difference by income and physical problem, and the goal of life of the eldely, respectively. Multiple regression analyses revealed that the determinants of the customer satisfaction on foodservice were the core quality of product, confidence, professionalism of employees and secondary quality of products. Especially, the kindness of employee is the most important attribute of the foodservice. Based on these results, we can set the strategy plans as follow: (1) the introduction of the foodservice evaluation system (2) the deployment of the event activities for offering fun to the customer (3) the continuous training of employees for ensuring the professional and kind service system, and (4) the introduction of selective menu system and take-out service of menu.