• Title/Summary/Keyword: management support

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Multi-dimensional Emotional Intelligence Effects on Intrinsic/Extrinsic Motivation and Job Satisfaction: Analysis Using Laborer Perceived Organizational Support

  • Yang, Hoe-Chang;Cho, Hee-Young;Lee, Won-Dong
    • Asian Journal of Business Environment
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    • v.5 no.4
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    • pp.13-18
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    • 2015
  • Purpose - Based on previous studies, this study extends current research and investigates whether the sub-factors of emotional intelligence increase job satisfaction or employee intrinsic and extrinsic motivation and perceived organizational support. Research design, data, and methodology - This study categorizes service employees' (consultants) emotional intelligence into four sub-factors: regulation of emotion, appraisal of emotion, utilization of emotion, and expression of emotion. The study then investigates the sub-factor effects on job satisfaction. A total of 353 valid questionnaires were collected. Results - The results of the path analysis showed that appraisal, utilization, and expression of emotion had a positive effect on intrinsic motivation, and utilization of emotion had a positive effect on extrinsic motivation. Extrinsic motivation had a positive effect on perceived organizational support and job satisfaction, and perceived organizational support had a positive effect on job satisfaction. Conclusion - As consultants' utilization of emotion is rendered as the ability to use emotion to improve performance, the conclusion is that such factors as monetary performance incentives are important in order to boost job satisfaction of the consultants.

An Exploratory Study on the Effect of Start-up Orientation in Business Performance

  • ROH, Seung-Ju;YOUN, Myoung-Kil
    • The Journal of Economics, Marketing and Management
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    • v.7 no.3
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    • pp.13-28
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    • 2019
  • Purpose - The purpose of this study is to analyze the start-up factors in start-up tourism companies and to analyze how these factors influence business performance. This study will be conducted for the further exploratory study with in-depth research with literature reviews, interviews and surveys. Research design, data, and Methodology - The activation of entrepreneurship is very important factor as for not only the development of entrepreneurship which is the characteristic of the innovative and risks-taking for the success of the enterprise, but also the sustainable growth and creation of performance of the entrepreneur. In other words, if it is the entrepreneurial spirit affects entrepreneurship, it is entrepreneurial orientation that continuously affects entrepreneurs. In order to achieve the above purposes, this study conducted literature research and empirical studies. Result & Conclusions - The sub-factors for independent entrepreneurial variables' orientation are classified as creativity, technological, enterprising, and innovation, and subordinate variables were set of management performance. The sub-factors of the control variable government support policy are classified as financial support, consulting support, and marketing support. For the purpose of empirical analysis, this paper collects data on companies selected for tourism venture business competition and CEOs of SMEs tourism for less than 7 years.

Effect of e-Commerce History on Consumer Perception: A comparative study of United States of America versus Vietnam

  • Pham Nguyen Bich Tram;Cheul Rhee;Jiyeol Kim
    • Asia pacific journal of information systems
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    • v.32 no.2
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    • pp.307-326
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    • 2022
  • Currently, Mobile-commerce is active around the world, and consumers' online activities have changed significantly from pc-base to mobile-base. Unlike IT advanced countries such as the United States, which experienced PC-based online commerce (hereafter, PC-commerce) before Mobile-commerce, developing countries such as Vietnam have a relatively short history of PC-commerce. Consumers' experience with PC-commerce may affect their acceptance and use of Mobile-commerce. In this study, we tried to see if different online commerce histories differently affect consumers' online purchasing behavior. We selected the United States and Vietnam, with longer PC-commerce experience and shorter one, respectively. Data were collected for the following four groups: 1) the U.S. PC-commerce (n=256), 2) the U.S. Mobile-commerce (n=283), 3) the Vietnamese PC-commerce (n=159), and 4) the Vietnamese Mobile-commerce (n=225). As results, it was first confirmed that different e-commerce histories in developed and developing countries make the online shopping process different. Second, navigability has a huge impact on consumers' decision support satisfaction in Vietnam where PC-commerce history is shorter. Third, we identified that pre-purchase phase is more related with decision support satisfaction and that purchase phase is more related with task support satisfaction.

An Exploratory Study of the Establishment of a Local Community System for Family-centered Case Management -Focused on the Application of a Healthy Families Center and a Multi-cultural Family Support Center- (가족중심 사례관리의 지역사회 체계구축을 위한 탐색적 연구 -건강가정지원센터와 다문화가족지원센터 적용을 중심으로-)

  • Kang, Ki Jung;Park, Su Sun
    • Journal of Family Resource Management and Policy Review
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    • v.17 no.3
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    • pp.125-144
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    • 2013
  • This aim in this study is to investigate the meaning of case management and management in general from the case manger's perspective, as well as case mangers' abilities and networks. We also propose a development direction for the establishment of a local integrated family-centered community management system. Regarding the collection of qualitative data, focus group interviews (FGIs) were conducted with 11 case managers from social welfare organizations in the city of C. The interviews consisted of open-ended questions in the following four categories: understanding of case management, case managers' abilities, case management environments, and local community networks. According to the interview analysis, a total of 16 subcategories in 9 categories and 4 domains have been identified. Due to the ambiguity regarding the concept of case management, case management was completely dependent upon individual case managers' abilities. In particular, family-centered case management was found to exist in several organizations in the same region. In terms of case management environments, the following problems have been observed: absence of related departments and staff, confusion regarding performance evaluation standards, limitations in sharing information among organizations, limitations in resource exploration and management, redundant support, and an uncomfortable relationship between the private and public sector. Horizontal exchange and cooperation among organizations are essential to establish and facilitate a local community network. After all, to establish a local family-centered community case management system, the roles of a Healthy Families Center and a Multi-cultural Family Support Center as parts of a family-centered transfer system should be fully emphasized in local society, and the performance of family-centered case management should be developed.

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Design of active intelligent decision support system for investment evaluation

  • 조현석;서의호
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 1996.10a
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    • pp.214-217
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    • 1996
  • Early decision support systems (DSS) were the "passive" decision support systems in the sense that the systems only able to do what the users explicitly direct them to do. But some researchers such as Raghav Rao et al. [51 showed architectures to suggest general idea of the innovative DSS systems which offer active form of decision support, say, "active Intelligent Decision Support Systems(active IDSS)". The system can perform not only what the users want to do but some voluntary (or involuntary) intelligent works. This paper presents the issues in the design of the active IDSS in the domain of investment evaluation, a domain area where few researchers have suggested frameworks or architectures to discriminate good investment from bad one. We propose a new paradigm, by utilizing historical investment results using neural network and Multivariate Discriminant Analysis(MDA), to identify goodness of investment. A new active IDSS architecture which consists of neural network, expert system and three components of the traditional passive DSS is suggested with some scenario based results.nario based results.

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Development of an integrated decision support system for FMS production planning and scheduling problems (FMS의 생산계획 및 일정계획을 위한 의사결정을 위한 의사결정 지원시스템의 개발)

  • 장성용;장병만;박진우
    • Korean Management Science Review
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    • v.8 no.1
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    • pp.51-70
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    • 1991
  • This paper discusses planning and scheduling problems for efficient utilization of an FMS and presents an integrated decision support system for FMS production planning and scheduling problems. The decision support system, FMSDS(Flexible Manufacturing Systems Decision Support System), includes of data of handling module, part selection module, loading module, load adjusting module, scheduling module and simulation module etc. This paper includes the solution methodology of each subproblem. And an integrated interface scheme between the subproblems is presented. The interface scheme considers the relationships between the subproblems and generates solution using hierarchical and looping approaches. FMSDS is made up of six alternative models considering 3 loading objectives and 2 production order processing strategies. Performance comparisons among 6 alternatives and other decision support systems are shown using the non-terminating simulation techniques.

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Parental Support for Cost of Marriage Formation and Financial Resource Transfers (부모의 결혼자금 지원과 경제자원 이전: 20-40대 기혼여성 가정을 중심으로)

  • Koh, Sun-Kang
    • Journal of Family Resource Management and Policy Review
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    • v.16 no.3
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    • pp.1-19
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    • 2012
  • The purpose of this study is to identify the factors that influence financial transfers between married women aged 20-40 and their parents and parents-in-law. In particular, we examine whether there is any reciprocity between parental support for the cost of marriage formation and financial resource transfers from married children to their parents and parents-in-law. Data from the 2009 wave of the Survey of Marriage and Childbirth were analyzed. Among married women who have been married for over 16 years, we find that the probability of them giving financial resources to their parents increases in line with the parental support they received to help their marriage formation cost. Therefore, we confirm that there is reciprocity between parental support for the cost of marriage formation cost and children's financial support provision for parents.

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Effects of Nurses' Resilience, Job Satisfaction, and Social Support on Organizational Commitment (간호사의 회복탄력성, 직무만족, 사회적 지지가 조직몰입에 미치는 영향)

  • Lee, Jeong-Sook
    • The Korean Journal of Health Service Management
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    • v.12 no.1
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    • pp.57-67
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    • 2018
  • Objectives : The purpose of this study was to examine the effect of nurses' resilience, job satisfaction, and social support on organizational commitment. Methods : The data were collected from August 25, 2017 to September 5, 2017 by distributing a questionnaire to 195 nurses. The measures in this study included resilience, job satisfaction, social support, and organizational commitment. The data were analyzed using descriptive statistics, t-tests, ANOVAs, Pearson's correlation coefficients, and a hierarchical multiple linear regression using the SPSS/WIN 21.0 program. Results : There were significant correlations among resilience, job satisfaction, social support, and organizational commitment. The factors that significantly influenced nurses' organizational commitment were job satisfaction (${\beta}=0.599$, p<.001), type of work (${\beta}=0.190$, p=.007), and pay satisfaction (${\beta}=0.170$, p=.002). Conclusions : In order to increase organizational commitment, it is necessary to create a systematic program that enhances nurses' job satisfaction with their type of work and pay satisfaction.

Effects of Social Support, Discrimination on the Eldely Morale (노인의 사회적 지지와 차별경험이 사기(morale)에 미치는 영향)

  • Park, Hyun-Sic
    • Journal of Family Resource Management and Policy Review
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    • v.12 no.1
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    • pp.127-139
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    • 2008
  • The main purpose of this study was to examine the impact of increasing morale on social support and discrimination. The relationship between discrimination and social support and their influences on the morale of the elderly was investigated, with the goal of raising morale in the elderly. The data were collected from a sample of 574 elderly people in Daejeon Metro-City. Factors positively influencing the morale of the elderly were identified a shaving a partner, a high educational background, financial status, good health status, the presence of an informal support from friends and neighbors, and less feeling of discrimination. Based on these findings, implications for social welfare policy and future research are discussed.

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A Study on R&D program for the aging society (고령사회 대응 연구개발 지원방안 연구)

  • Yoo, Jae-Seong
    • Journal of the Korea Safety Management & Science
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    • v.18 no.3
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    • pp.109-116
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    • 2016
  • The purpose of this study is to explore the research and development(R&D) programs for effectively response of population aging. We analyzed of aging-related R&D support status by National Science and Technology Information Services(NTIS) and reviewed of foreign aging-related R&D programs. It was found that the overall lack of support systems, the R&D support status for Korea's aging society is very low performance and the difference appears in the annual support status, etc. It is very important to enhance the effectiveness of R&D programs in order to effectively prepare for aging society. I suggested support measures of the R&D for aging society by survey research. The result of this study will help in planning of the R&D for aging society and contribute to increasing of welfare for the aged.