• 제목/요약/키워드: management effectiveness evaluation

검색결과 674건 처리시간 0.025초

BSC 기반의 조직효과성 평가 성공 사례 : 스칸디아 보험회사 (The Evaluation of Organizational Effectiveness Based on Balanced Scorecard : A Case of Success of Skandia)

  • 권상순;박지환
    • 디지털융복합연구
    • /
    • 제7권2호
    • /
    • pp.51-62
    • /
    • 2009
  • Most studies of organizational effectiveness previously done, have measured financial performance such as productivity, efficiency or subjective performance such as a commitment, satisfaction, and turnover intention of employees. However, these measurements have limitations to evaluate a organizational effectiveness in recent knowledge information era because evaluation of organizational effectiveness in knowledge-based society needs measurements in various aspects such as financial, customer, internal business process, and learning and growth. The purpose of this study is to overcome these problems and to introduce an appropriate system for evaluation of organizational effectiveness under knowledge management paradigm. In this paper, we suggest a Balanced Scorecard(BSC) as a new measurement standard of organizational effectiveness in a knowledge information era. The balanced scorecard is designed to help firms that have historically overemphasized short-term financial performance. When measuring organizational effectiveness through Balanced Scorecard(BSC) suggested by Kaplan and Norton[31], it is to present the measurement indices that can cover the limitation of the past evaluation indices of organizational effectiveness.

  • PDF

IDEA모델을 이용한 지방병무청 운영효율성 평가 (An Evaluation of the Operational Effectiveness of the Local Military Manpower Administrations Using IDEA Model)

  • 이재영
    • 경영과학
    • /
    • 제22권1호
    • /
    • pp.1-13
    • /
    • 2005
  • This paper proposed a quantitative evaluation method to measure the operational effectiveness of the local military manpower administrations. The proposed method compared the relative operational effectiveness level for 12 local military manpower administrations in Korea.. The method used the IDEA (imprecise Data Envelopment Analysis) model which Is able to measure relative operational effectiveness level, and also used two input variables (labor cost, operational cost) and three output variables (number of military applicants, number of civil application approved & processed, management accuracy level). Through the model output analysis, we presented the relative effectiveness scores, the reason for non-effectiveness, and the relationship between non-effective ness level and input/output variables for each local military manpower administration. We also presented a few recommendations how to improve the effectiveness level on particular local military manpower administration.

R&D프로젝트군의 효과추정을 위한 복합효과 평가시스템의 설계 (A Design of Cross Effect Evaluation System for Estimating the Effectiveness of R&D Projects)

  • 강일중;권철신;박준호
    • 한국경영과학회:학술대회논문집
    • /
    • 한국경영과학회 2003년도 추계학술대회 및 정기총회
    • /
    • pp.21-24
    • /
    • 2003
  • $\ulcorner$Cost Effectiveness Analysis$\lrcorner$ has been widely used to evaluate the effectiveness of R&D resources. But, almost of cost effectiveness evaluation systems have some problems, especially the cross effect among R&D projects has not been considered. To solve this problem, we have designed a new $\ulcorner$Cross Effect Evaluation System(CEES)$\lrcorner$, which are able to estimate multi-effects and cross effects by completion time among several projects.

  • PDF

R&D프로젝트의 효과분석을 위한 단독효과평가체계 (The Single Effect Evaluation System for Analyzing the Effectiveness of R&D Project)

  • 권철신;박준호;강일중
    • 한국경영과학회:학술대회논문집
    • /
    • 한국경영과학회/대한산업공학회 2003년도 춘계공동학술대회
    • /
    • pp.966-971
    • /
    • 2003
  • [ $\lceil\;Cost Effectiveness Analysis\;\rfloor$ ] has been widely used to evaluate effectiveness of R&D resources. But, almost of cost effectiveness evaluation systems have some problems, especially estimating method of effect on R&D project is very rough and imprecise. To solve this problem, we have designed new single effect evaluation system, which are able to apply the distribution of order statistics and to transform relative measure into absolute measure for getting single effect.

  • PDF

정부출연연구기관 기관평가시스템 유효성 분석 모형: 유효성 분석을 위한 새로운 접근방법 (A New Model for Effectiveness Analysis of Government- supported R&D Institutes Evaluation System)

  • 이민형
    • 기술혁신연구
    • /
    • 제13권3호
    • /
    • pp.175-196
    • /
    • 2005
  • This Paper examines analytic studies of the evaluation system used for evaluating government-supported R&D Institutes (GSRIs), and designs a new model for analyzing the evaluation system's effectiveness. The analytic models in existing studies use the meta evaluation and balanced scorecard (BSC) models. However, theses studies focused on the structure and elements of the evaluation system for examples, the appropriateness of the elements within the evaluation system and the balance of the evaluation index. Accordingly, the effectiveness of the GSRI evaluation system, that is, the evaluation's influence on GSRI performance improvement was not analyzed. This study uses the institution theory and contingency theory perspectives as related to government organization management to develop an analytical model of GSRI evaluation system effectiveness. The new model proposes an analytical approach for improving the effectiveness of the GSRI evaluation system in an institutionalized environment.

  • PDF

의복 개선 설계의 비용 대비 인간공학적 효과 분석: 방연복의 평가 및 최적 설계 도출 (Cost-effectiveness Analysis for Clothing Design Improvement Using Ergonomic Methods: Evaluation of Flame-proof Clothing and Design Optimization)

  • 조자영;정정림;연수민;장준호;유희천;김희은
    • 대한인간공학회지
    • /
    • 제27권4호
    • /
    • pp.45-58
    • /
    • 2008
  • Ergonomic techniques have been required to analyze the effectiveness of functional clothing design improvement in a systematic and analytic manner. The goals of the present study are to: (1) comprehensively and analytically examine the effectiveness of clothing improvement by using the relationship analysis between clothing design components (D) and ergonomic evaluation measures (E) and (2) prove the usefulness of cost-effectiveness analysis for clothing design optimization. The cost effectiveness analysis is comprised of the preliminary evaluation based on expertise and the in-depth evaluation where the D-E relationship analysis is applied. As a result of the cost effectiveness analysis applied to flame-proof clothing, an optimal design was identified by analyzing costs and qualitative/quantitative effects. In the preliminary evaluation, the expected effectiveness of each design alternative on wear efficiency and wear comfort was estimated. In the in-depth evaluation, however, the effectiveness of each design alternative was analyzed by quantitative evaluation in a wearing test using a questionnaire prepared based on the D-E relationship analysis. It was concluded that the D-E relationship analysis and the cost-effectiveness analysis are useful for comprehensive evaluation and optimization of functional clothing design.

중소기업 맞춤형 기술보호 수준평가 모델 연구 (Evaluation Model of Technology Protection Competency customized for Small and Medium-sized Enterprises)

  • 박상훈;조남욱
    • 디지털산업정보학회논문지
    • /
    • 제13권2호
    • /
    • pp.113-125
    • /
    • 2017
  • In today's highly competitive environment, the importance of technology protection cannot be overemphasized. To evaluate technology protection competency of Small and Medium-sized Enterprises(SMEs), Government has conducted surveys every year but its effectiveness is still in question. To enhance the effectiveness of technology protection for SMEs, a customized evaluation model of technology protection competency has been suggested in this study. Surveys are conducted to measure the relative importance of evaluation areas that can be influenced by the size and type of business. The analysis shows that there exists significant differences between evaluation areas. This study suggests that the effectiveness of technology protection can be enhanced by utilizing a customized evaluation model depending on the size and type of business. Also, the proposed model can be used for SMEs to identify and enhance their weakness in technology protection. Overall, it is expected that the proposed model can be effectively used to protect valuable technologies in various SMEs.

내부성과평가에 대한 구성원 인식이 조직몰입에 미치는 영향 연구 : A 공기업사례를 중심으로 (A Study on the Effect of Members' Perception of Internal Performance Evaluation on Organizational Commitment: Focused on the Case of A Public Corporation)

  • 신수행;우윤석
    • 지식경영연구
    • /
    • 제22권3호
    • /
    • pp.1-16
    • /
    • 2021
  • 공기업이 경영실적평가에 효과적으로 대응하고 지속적으로 발전하기 위해서는 내부성과관리가 필수적이다. 본 연구는 내부성과평가제도의 효과성과 수용성에 대한 구성원의 인식이 조직몰입에 미치는 영향을 확인함으로써, 효율적 성과관리에 대한 시사점을 모색하고자 하였다. 이를 위해 A 공기업 구성원 208명의 유효응답을 획득하고 다중회귀분석을 통해 가설을 검증하였다. 분석결과 내부성과평가에 대한 '성과평가효과성'과 '성과평가수용성'은 '조직몰입'에 긍정적 영향을 미치고 있지만, '성과보상차등'이 '조직몰입'에 미치는 영향은 유의하지 않았다. 또한 통제변수 중 '나이'와 '직군'은 '조직몰입'에 부(-)의 영향을 미치는 것으로 나타났다. 향후 일반화가 가능한 연구를 위해 다양한 공기업을 대상으로 한 추가연구가 필요할 것으로 판단된다.

델파이 기법을 이용한 세계문화유산의 관리효과성 평가지표 설정에 관한 연구 (A Study on Indicators Selection of Management Effectiveness Evaluation for World Cultural Heritage used by Delphi Technique)

  • 서환;석미정;우문동;강태호
    • 한국전통조경학회지
    • /
    • 제31권2호
    • /
    • pp.136-144
    • /
    • 2013
  • 본 연구는 '등재된 세계문화유산은 지금 얼마나 잘 관리되고 있는가?' 라는 질문의 답을 모색하는 과정이다. 이를 위해 UNESCO 세계유산협약, 운영지침 및 ICOMOS 등에서 발표한 국제원칙을 기준으로 삼아 국제적으로 요구하는 세계문화유산 관리의 내용을 살펴보고, 국제적 요구사항에 부응하면서 세계문화유산의 관리특성이 반영된 관리효과성 평가후보지표들을 설정하였다. 그 결과, 상황, 계획, 환경, 유산관광, 지역사회의 5개 평가분야에서 각 13개, 7개, 9개, 10개, 7개 등 총 46개의 후보지표가 설정되었다. 또한 총 3라운드에 걸친 델파이 조사를 통해 타당도 및 신뢰도를 분석하여 후보평가지표 총 46개 중에서 14개의 평가지표들을 제거하고, 32개의 평가지표들을 최종적으로 도출하였으며, 상황, 계획, 환경, 유산관광, 지역사회 등 5개 평가분야에서 각 7개, 6개, 7개, 6개, 6개의 평가지표를 선정하였다. 이러한 결과를 중심으로 세계문화유산의 관리효과성 평가지표를 선정하였다.

How Retirees' Evaluation of Starting Food Service Business Affects Effectiveness of Their New Business and Quality of Life

  • Lim, Jeoung-sook;Ryu, Ki-hwan
    • International Journal of Advanced Culture Technology
    • /
    • 제9권4호
    • /
    • pp.18-28
    • /
    • 2021
  • This study surveyed how retirees' evaluation of starting food service business affects the effectiveness their new business and quality of life, based on personal factors such as entrepreneurship and business-starting capability and environmental factors by using questionnaires. Bootstrapping was carried out in order to find out factors affecting rapidly changing new business environments and retirees' initial intent to start a business so as to verify basic hypothesis about relation between retirees' evaluation of starting food service business (social, economic, and psychological effects) and the effectiveness of their new business and quality of life and confirm whether the effectiveness of the new business acts as a medium between the evaluation of starting food service business and quality of life. In addition, PLS-MGA was performed in order to verify whether the correlations among test factors can be varied according to the kind of job the target retirees had. Having examined the basic thesis, it was found that social and economic factors had significant positive effect on the effectiveness of the new business, and social and psychological factors had significant positive effect on the quality of life. Having analyzed whether the effectiveness of new business acted as a media between evaluation of starting food service business and quality of life, there was no significant effect as a medium. Having studied whether the kind of job of the retirees controlled or affected the relations among evaluation of starting food service business, effectiveness of new business and quality of life, the results were as follows: in the office job retiree group, the greater economic factor led to increase of effectiveness of new business, while social and psychological factors influenced the quality of life; In the physical labor group, the higher social factor resulted in higher effectiveness of new business, which showed significant positive effect on the quality of life. Having researched about which element is considered to be most important in starting food service business, the most important element was found to be dish/menu, followed by staff management, accounting management, business management, and service education. Having analyzed relation between accomplishment and important consideration for starting food service business, "managers with entrepreneurship," "appropriate distribution of time to prepare for starting business," and "operation of practical field education programs" showed higher importance compared to the degree of satisfaction, so it is needed to more concentrate on the above matters. This study intends to raise retirees' awareness of starting business and help them live better life based on the analysis results, and further suggest detailed mechanism and specific operations of factors affecting retirees' decision making on starting business, such that they can use the information as basic materials to make better choices that can lead to successful business.