• Title/Summary/Keyword: mail-order

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Improvement of the Facilities Layout Using FactoryCAD in a Registry Department of Mail Center (FactoryCAD를 이용한 우편집중국 등기 작업장 설비 배치 개선)

  • Lee, Hae-Won;Jeon, In-Woo;Kim, Ki-Dong
    • Journal of Industrial Technology
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    • v.25 no.A
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    • pp.95-104
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    • 2005
  • In the future, the sorting machines will be taken charge of the most part of the letter sorting operations. At present, in order to deliver the sorted letters by the next day, many labors are intensively committed in the letter sorting operations. This research analyzes the problem of the facilities layout in registry department of mail center. It presents an improved design of facilities layout in comparison with several alternatives including the current layout using AutoCAD and FactoryCAD. It presents the optimized facilities layout using the algorithm which is embedded in the FactoryOPT. By the result of this research, we expect that the productivity of sorting letter will be improved and the related total labor cost will be minimized.

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A Design of Call Routing Agent for Multi-Channel (멀티채널 환경에서의 콜 에이전트 설계 및 구현)

  • Jun, Byung-Uk
    • Journal of Internet Computing and Services
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    • v.9 no.2
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    • pp.139-145
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    • 2008
  • CRM(Customer Relationship Management) improves the competitiveness of small companies to large enterprises. E-mail, SMS (Short Message Service), telephony service, DM (Direct Mail) are used for customer response in many companies. In order to improve company's profit, business diversification is in progress with protecting the succession of existing customers, and the only of new customers. Futhermore, BPR (Business Process Re-engineering) and BPM (Business Process Management) of the CRM can be easily found in many companies, because it is the first contact point to the company at the customer's view. This paper discusses the development of CRM, and proposes a call object routing agent that is the main engine of the CRM. Result of performance evaluation of proposed method show that the system is effective and powerful enough to use at the multi-channel environment.

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Development of A Recovery-algorithm of False-Positive Mail based on the Property of the Privacy (Privacy 속성 기반의 오인된 메일 복구 알고리즘 개발)

  • Seo, Sang-Jjin;Park, Noh-Kyung;Jin, Hyun-Joon
    • Journal of IKEEE
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    • v.9 no.2 s.17
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    • pp.108-114
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    • 2005
  • While E-mail has become an important way of communications in IT societies, it creates various social problems due to increase of spam mails. Even though many organizations and corperations have been doing researches to develop spam mail blocking technologies, more cost and system complexities are required because of varieties of blocking technologies. In case of adopting spam blocking technologies, system reliability largely relies on the False-positive error rate with the order of employing spam blocking filters. In this paper, a False-positive mail recovery technique based on privacy information is proposed and implemented in order to improve the reliability of spam locking filters. Through the implemented prototype, recovery procedure for False-positive mails is verified and the results are summarized and analyzed.

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Studying on Expansion of Realtime Blocking List Conception for Spam E-mail Filtering (스팸 메일 차단을 위한 RBL개념의 확장에 관한 연구)

  • Kim, Jong-Min;Kim, Hion-Gun;Kim, Bong-Gi
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.12 no.10
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    • pp.1808-1814
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    • 2008
  • In addition to RBL function, which is used to applying for spam e-mail filtering, as an effective way to deal with the recently widespread spam types, this paper proposes how to extract URL that was comprised in the original e-mail, apply it to RBL, and expand it. The BotNet, which is used to using for sending spam mails these days, has a problem that it is not able to solve with the distributed addresses of sent mails in spam e-mails. In general, as these spam e-mails are sent from the infected Zombi PC of individual user, the sent address itself is not efficient and is meaningless to use in RBL. As an effective way to filter spam e-mail sent by BotNet, this paper analyzes URLs that contained in the original spam e-mail and proposes how to effectively improve filter rate, based on the distribution data of URL site tempting users. This paper proposes the sending mechanism of spam e-mails from BotNet and the methods to realize those types of spam e-mails. In order to gather analyzable spam e-mails, this paper also carries out an experiment by configuring trap system of spam e-mail. By analyzing spam e-mails, which have been received during the certain period of experiment, this paper shows that the expanded RBL method, using URLs that contained in spam e-mails, is effective way to improve the filter distribution of spam e-mail.

A Study on Constructing Order-Production System through Integrated E-Mail and Database (E-mail과 DB연계를 통한 주문-생산시스템 구축연구)

  • 정한욱;이창호
    • Journal of the Korea Safety Management & Science
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    • v.2 no.2
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    • pp.155-165
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    • 2000
  • Many enterprises are performing the effective database applications with VAN(Value Added Network) or WAN(Web Added Network) . But it is very difficult and expensive. So we suggest low-cost database system within long distance area through personal computers. This system is very powerful for flexibility. It may be estimated it's value highly because they develop the program without high programming skill. This study would be used between company with company and/or between branch with branch, for example, customer claim information, inventory information, product order etc. It is important not importing document but importing data in document. Then end-user can accomplish analysis and decision-making with their own database. It would enhance productivity in many enterprises.

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Design and Implementation of SK-VM based Avatar E-mail Service System (SK-VM 기반의 Avatar E-mail 서비스 시스템 설계 및 구현)

  • Lee Kyung-Jin;Song Wang-Cheol;Lee Jung-Yun
    • The Journal of the Korea Contents Association
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    • v.5 no.4
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    • pp.212-218
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    • 2005
  • These days, mobile technology is developing very fast. It has increased the usage of the Internet by mobile phones. Nowadays the avatar and game contents services are most popular in mobile phones using the Internet. In this paper, we propose a Client/Server system to combine the animation avatar and e-mail services on SK-VM which are different from simple avatar services. The server which consists of DB (database) module and mail management module is designed in order to manage the information about avatar and the user. The client is designed so as to show the email contents and avatar animation on the mobile phone. This model is intended to reduce the performance overhead on the client as much as possible. We expect that this module would be useful in the mobile phones with limited resources, although the technology is being developed very rapidly.

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