• Journal of the Korean Society of Clothing and Textiles
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• v.31 no.7
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• pp.1107-1118
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• 2007

Relationship marketing research has traditionally focused on the relationship among customer satisfaction, trust, and customer commitment, while assuming that the causal relationship of customer $satisfaction{\rightarrow}trust{\rightarrow}commitment$ is well understand. However, recently many scholars argue that customer satisfaction, trust, commitment can not explain long-term orientation fully, and suggest the need for more extensive researches investigating the determinants of long-term relational retention. The purpose of this study was to explained the relationship development process through the mediation effect of contact intensity and relationship termination cost between customer satisfaction and trust, and between trust and commitment, and an analysis the causal relationship among these variables. The results were as follows. First, the customer satisfaction had both direct and indirect effects on trust mediated by contact intensity. Second, the trust had both direct and indirect effects on commitment mediated by relationship termination cost. Third, the commitment influenced long-term orientation. Finally, the empirical results confirmed that the model add to the concept of mediation with contact intensity and relationship termination cost plays a strong, central role in explaining relationship development process between customer and fashion retail stores.

• KIEAE Journal
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• v.16 no.3
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• pp.137-143
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• 2016

Purpose: Apartment housing should conduct a cyclic repair to keep and maintain the building performance since they are constructed. Therefore, the repair plan would be provided for long term period which explains the repair time, items and repair cost. Residents of apartment housing are responsible to pay for the repair activities. For repair cost, residents would reserve the money for repair little by little continuously until the required repair time because the repair cost takes a big burden for residents and lots of money a time. But, there is no systematic approach to provide the long term repair cost because it is no proper forecast of the repair cost to the upcoming repair time. In this study, it aimed at providing the monthly accumulation of the long term repair cost with the survey data in Seoul. Method: For these, the surveyed data are classified into 6 categories and number of data are 1,918. In addition, it developed the repair cost model for the 24 repair works and the cumulation function which is reflected with the each cost model. Result: This study are shown as follows : First, among the various estimation for the repair cost, the power function has a goodness of fit in statistics. Second, the monthly accumulation would be 12,840 won/household in size of $100,000m^2$ management area and $81.7won/m^2$ in size of the 1,000 household number during 40 years.

• Quality Improvement in Health Care
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• v.2 no.2
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• pp.112-129
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• 1996

Background : A small number of high cost patients usually spend a larger proportion of scarce health resources. Aged, long-term care and readmitted patients usually belong to these high cost patient group. Among others, long length of stay and readmission can be reduced by checking its cause, and these are the areas needed most of quality improvement activity. Characteristics of high cost medical users between health insurance program and medical assistance program were reviewed. Methods : The inpatient claims of health insurance and medical assistance program were analyzed. Patients were divided by 6 groups; long-term, mid-term, short-term, readmitted, cancer and aged. We defined high cost patients as those who had spent one and half million won and over per 6 months. Characteristics of high cost patients for each group were reviewed. Results : medical assistance patients used much more resources than the insured members in the average hospital cost per case but less in daily hospital cost. The former had a longer length of stay and had much heavier diseases. Major diseases of both group were cancer, diseases of circulatory system and chronic degenerative diseases. Gallstone and schizophrenia were more in the insured program. However, pulmonary tuberculosis, asthma were more common among the medical assistance patients. Early readmission before 2 weeks were 28-30% of the total readmission. Readmission rate in the malignat neoplasm and renal failure were 80% and more. Q.A program should be installed to prevent unnecessary readmissions. Conclusion : Almost 30% of early readmissions and admissions due to complications and long length of stay should be reviewed carefully to keep cost down and to enhance the quality of hospital care.

• Nuclear Engineering and Technology
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• v.39 no.5
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• pp.655-662
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• 2007

Most decision makers in the electricity industry plan their electric power expansion program by considering only a least cost operation, even when circumstances change with differing complexities. It is necessary, however, to analyze a long-term power expansion plan from various points of view, such as environmental friendliness, benefit of a carbon reduction, and system reliability, as well as least cost operation. The objective and approach of this study is to analyze the proper role of nuclear power in a long-term expansion plan by comparing different scenarios in terms of the system cost changes, $CO_2$ emission reduction, and system reliability in relation to the Business-As-Usual (BAU). The conclusion of this paper makes it clear that the Korean government cannot but expand the nationwide nuclear power program, because an increased energy demand is inevitable and other energy resources will not provide an adequate solution from an economic and sustainability point of view. The results of this analysis will help the Korean government in its long-term resource planning of what kinds of role each electric resource can play in terms of a triangular dilemma involving economics, environmental friendliness, and a stable supply of electricity.

• Journal of the Korean Operations Research and Management Science Society
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• v.33 no.4
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• pp.13-30
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• 2008

We explore the determinants of long-term relationship between the buyer and the supplier to help suppliers develope a strategy to build long-term relationship with their buyers. Based upon an extensive literature review, we propose three droops of independent variables which may affect long-term relationship, including (a) environmental factors (product complexity, product importance, source dependence, price sensitivity), (b) relational factors(trust, commitment, satisfaction, intention of expansion), (c) operational performance(quality, delivery, cost capability, technical knowhow). The buyer's actual period of relationship with its main supplier is used as a dependent variable. Using hierarchical multiple regression analysis, we empirically test hypotheses, analysing a sample of 290 manufacturing firms in the U.S. The statistical results indicate that the buyer's source dependence, price sensitivity and the supplier's commitment play a significant role in establishing long-term relationship between the buyer and the supplier. However, the supplier's cost capability and technical knowhow in operational performance negatively affect long-term relationship in contrast with our hypotheses. Due to this controversial result, we divide the sample group Into dual sourcing and multiple sourcing environments and reconduct regression analysis in a post hoc manner. The findings show that the supplier's cost capability and technical knowhow are negatively associated with the length of relationship only in the multiple sourcing environment. The results may confirm that both parties' opportunistic behavior is more salient in the multiple sourcing environment than in the single sourcing environment.

• Health Policy and Management
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• v.32 no.4
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• pp.389-399
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• 2022

Background: This study aimed to analyze changes in medical utilization and cost before and after long-term care (LTC) implementation. Methods: We used the National Health Information Database from National Health Insurance Service. The participants were selected who had a new LTC grade (grade 1-5) for 2015. Medical utilization was analyzed before and after LTC implementation. Segmented regression analysis of interrupted time series was conducted to evaluate the overall effect of the LTC implementation on medical costs. Results: The total number of participants was 41,726. A major reason for hospitalization in grade 1 was cerebrovascular diseases, and dementia was the top priority in grade 5. The proportion of hospitalization in grade 1 increased sharply before LTC implementation and then decreased. In grade 5, it increased before LTC implementation, but there was no significant difference after LTC implementation. As for medical cost, in grades 1 to 4, the total cost increased sharply before the LTC implementation, but thereafter, changes in level and trend tended to decrease statistically, and for grade 5, immediately after LTC implementation, the level change was decreasing, but thereafter, the trend change was increasing. Conclusion: Long-term care grades showed different medical utilization and cost changes. Long-term care beneficiaries would improve their quality of life by adequately resolving their medical needs by their grades.

• Journal of Information Technology Services
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• v.15 no.1
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• pp.81-96
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• 2016

This study analyzes how breach fee under long-term contract and/or cap regulation on the breach fee can affect the impacts of "Mobile Device Distribution Improvement Act" on handset bundle price, average revenue per unit (ARPU), and social welfare. We conduct comparative analysis with an economic model of duopoly competition in price when users are under long-term contract and the breach fee can be regulated. The results show that the Act lowers the equilibrium prices, lower than incumbent price without the Act. Price of non-dominant Mobile Network Operator (MNO) can be lower than poaching price without the Act if significant portion of switching cost is breach fee or the market is significantly asymmetric. Under the significant circumstances, the Act can raise ARPU even though it improves social welfare. By contrast, the Act increases consumer surplus without affecting social welfare if breach fee is the only source of user's switching cost and is capped by the regulation, and more symmetric market and the stronger cap leads to higher consumer surplus.

• Management Science and Financial Engineering
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• v.4 no.2
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• pp.59-75
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• 1998

This paper presents an incentive system to reduce response time from a supplier. The incentive system is expressed as a contract between an assembler and a supplier who have a long-term relationship. We produce the optimal payment scheme and expected total cost, when the assembler is farsighted. We show that the farsighted assembler obtains higher effort level from the supplier than the myopic assembler. We also show that the expected total cost of the farsighted assembler is smaller in the long run, although it is initially higher than that of the myopic assembler.

• Coupled systems mechanics
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• v.7 no.2
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• pp.233-254
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• 2018

In order to reduce the dependency on fossil fuels, a policy to increase the production capacity of wind turbine is set up. This can be achieved with increasing the dimensions of offshore wind turbine blades. However, this increase in size implies serious problems of stability and durability. Considering the cost of large turbines and financial consequences of their premature failure, it is imperative to carry out numerical simulations over long periods. Here, an energy-conserving time-stepping scheme is proposed in order to ensure the satisfying computation of long-term response. The proposed scheme is implemented for three-dimensional solid based on Biot strain measures, which is used for modeling flexible blades. The simulations are performed at full spatial scale. For reliable design process, the wind loads should be represented as realistically as possible, including the fluid-structure interaction (FSI) dynamic effects on wind turbine blades. However, full-scale 3D FSI simulations for long-term wind loading remain of prohibitive computation cost. Thus, the model to quantify the wind loads proposed here is a simple, but not too simple to be representative for preliminary design studies.

• The Journal of Information Technology
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• v.9 no.4
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• pp.75-85
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• 2006

This study is to test the influence of stock option granting information on the firm's performance. The important issue in stock option is that agent cost is the important determinant factor for the long term performance. The agent cost arises between the manager and shareholders. So many study are concentrated in diminishing the agent cost, and develop some substitute tools to measure the agent cost. The event study about stock option analyzes returns around event date at a time. Event study provides estimation periods and cumulative returns. Announcements about stock option are generally associated with positive abnormal returns in short term period, but not showing positive effect in long term period. It is important to investigate the responses of stocks to new information contained in the announcements of stock option. Therefore it is important to study the long term performance in the case of stock option. The event time portfolio approach exists the CAR model, BHAR model and WR model. And the calendar time portfolio approach has the 3 factor model, 4 factor model, CTAR model, and RATS model. This study is forced to develop and arrange two approach method in evaluating the performance, the event time portfolio approach and calendar time portfolio approach.