• Title/Summary/Keyword: library employees

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Employee's Negative Psychological Factors Based on Excessive Workloads and Its Solutions Using Consultation with the Manager

  • PARK, Hye-Ryoung;KIM, Seong-Gon
    • East Asian Journal of Business Economics (EAJBE)
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    • v.10 no.1
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    • pp.59-69
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    • 2022
  • Purpose - Burnouts cause the workers to quit their jobs because with the heavy workloads that the employees get subjected to, they feel that they have little control over what they have to accomplish in the workplace. The purpose of this research is to provide adequate solutions using brief consultation process, reducing negative psychological factors. Research design, Data, and methodology - The current research conducted the 'Qualitative Content Analysis' (QCA), which is one of the most employed analytical tools; it has been used widely all over the globe in various research applications in library science and information. Primarily, this analysis is often used as a method in the quantitative tool until the recent decade. Result - Based on ultimate systematic literature analysis, excessive workloads can get addressed by finding proper solutions to the issues of depression, anxiety, irritability, and discouragement. The solutions are (1) Combating Excessive Workloads using Effective Employee Selection, (2) Employee Effective training, and (3) Job redesigning. Conclusion - Selecting or recruiting employees that have skills for the given job also makes it possible for the organization to run its employees effectively and with minimal cases of workload as an organization understands the capabilities and capacities of workload an employee can complete.

An Empirical Study on the Determinants of Operating Performance of Academic Libraries in Seoul - Focused on Circulation Performance - (서울 소재 대학도서관 운영성과의 결정요인에 관한 실증연구 - 대출성과를 중심으로 -)

  • Yang, Byung-Hoon
    • Journal of Information Management
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    • v.39 no.2
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    • pp.163-184
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    • 2008
  • This research provides an empirical analysis of the academic libraries' operating performance in Seoul, Korea. This study aims to find the key variables and the impacts of each variables on the operating performance of the academic library to attain competitiveness and long-term conditions for enhancing customer satisfaction. Specifically, this research focuses on the library's circulation service performance. The author try to analyze the relationship between the characteristics of the library (space, number of employees, number of books, budget) and the circulation performance. Korea Libraries Association have published yearly-book on the Korean library's circumstances and statistics. Yearly-book contains the data about the spaces, number of books, number of workers, the library's budget scales and other unique elements. This study finds that the circulation performance of books is positively related with the size of physical space, number of books holdings, and budgets (hypothesis 1, 3 and 4 accepted). This study demonstrate that the characteristic elements of academic library can be influential factor of the library performance.

A Study on the Effectiveness of Bibliotherapy on Depression in Early Retirees (조기퇴직자의 우울증 해소를 위한 독서치료 효과에 관한 연구)

  • Ku, Yeoun-Bai
    • Journal of the Korean Society for Library and Information Science
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    • v.43 no.2
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    • pp.253-275
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    • 2009
  • The purpose of this research is to investigate if bibliotherapy is effective for the retirees suffering from depression and enervation caused by early retirement in order to help them to accept their situations positively, lessen their illnesses and actively live new lives. The study used 15 people and executed 1:1 interview investigation among early retired employees from 45-years old to 56-years old. They were all inhabitants of the Kunsan area and visited the S University library, and used the S University library conference room for bibliotherapy. A. T. Beck's 'Beck Depression Inventory' (BDI) was used to collect the data for this research, and the before- and after-data analyses were performed.

An Analysis on Reference Information Service of Teacher Librarians to Instruction in Korea (정보전문가의 교수활동지원을 위한 참고정보서비스 실태 분석 - 사서교사의 참고정보서비스를 중심으로 -)

  • Jung, Jong-Kee
    • Journal of Korean Library and Information Science Society
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    • v.38 no.1
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    • pp.211-230
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    • 2007
  • The purpose of this study is to survey the reference information service participation to school library human resources, to compare the independent variables with reference information service participation, and to discern what the important impacts on the differences of reference information service participation are. The 254 questionaries used were collected from December 1, 2006 to December 31, 2006 to the 327 school library employees. In this study, it is proved that there are differences between the Reference Information Service Participation of school library human resources and independent variables: gender, the level of school library, length of service, employment style. Tips for the reference information service participation of school library human resources were provided based on inadequacies and other findings revealed through this study.

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Analysis of Stakeholders' perception about the National Library of Korea, Sejong (국립세종도서관에 대한 이해집단의 인식조사 분석)

  • Yoon, Hee-Yoon;Oh, Seon-Kyung;Sung, Jung-Hee
    • Journal of Korean Library and Information Science Society
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    • v.47 no.4
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    • pp.19-42
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    • 2016
  • The basic identity of the National Library of Korea(Sejong), opened in December 2013, is the specialized library focused on policy information service. Nevertheless, the library is not unfaithful to its identity. So researchers surveyed and analyzed the perception of the basic identity and role, utilization and satisfaction degress of various services, need and use for policy information and policy information service, and strategic and focused initiatives from stakeholders such as public officials, government-supported researchers, citizens living in Sejong city, and employees who work in the NLK(S). As a result, researchers suggested various strategies to expand the organizational size, to strengthen acquisition of domestic and foreign policy information, and to enhance national policy information service for related groups' satisfaction and dependence of policy information service for the NLK(S).

A Study on the Libraries' Competitiveness Reinforcement Measures through SWOT Analysis : Based on the Case Study of University A's Library (SWOT 분석을 통한 도서관의 경쟁력 제고 방안에 관한 연구 - A대학교 도서관의 사례를 중심으로 -)

  • Noh, Dong-Jo
    • Journal of the Korean Society for Library and Information Science
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    • v.40 no.1
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    • pp.335-351
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    • 2006
  • For a library to be run more efficiently, its internal strengths and weaknesses, external opportunities and threats must be determined for forecasting on the basis of the diagnosis of the internal and external environment and situations, and optimum strategies and measures responsively deducted and utilized. Therefore, I had analyzed the strategic competition of university A's library using SWOT analysis, which has recently been spotlighted as an effective strategic competition analysis method. The conclusions thus obtained are as explained below. Firstly. the strengths of university A's library are the professional qualifications of the employees. work efficiency based on systematic operative plans and division of work load, and provision of high quality service following the establishment of the digital library. Secondly, its weaknesses are the insufficiency and limits of the usable resources, the lack of progressive future operation plans and systems, and the deficiency of a positive service mind. Thirdly, the opportunities are the possibility for new developments in accordance with the digital information environment. reinforcement of the operative efficiency throughout expanding its cooperation with external organizations and other libraries, and its transformation as the local library hub by opening up to the public. Fourthly, the threats are the lack of the school authorities' acknowledgement. and the degradation of the library's status in accordance, the users' various requests for information and advanced professional service according to the rapidly changing information environment. and the restriction of the library service based on the copyright law. Fifthly, as a result of analyzing the strategic competition of university A's library, measures such as the reinforcement of digital service by acquiring digital specialists. provision of extended service through active cooperation with external institutes and libraries. development and provision of differentiated service in accordance with the reinforced copyright law were proposed to improve the library's future competitiveness.

A Study on the Effect of Reading Activities on Job Satisfaction and Organizational Commitment of Public Library Employees (공공도서관 직원의 독서활동이 직무만족과 조직몰입에 미치는 영향 연구)

  • Kim, Seo Ryung;Park, Sung Jae
    • Proceedings of the Korean Society for Information Management Conference
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    • 2016.08a
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    • pp.39-43
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    • 2016
  • 본 연구의 목적은 공공도서관 직원의 독서활동이 직무만족도와 조직몰입도에 어떠한 영향을 미치는지를 분석하는 것이다. 이는 기업에서 직원의 독서활동을 활성화하여 조직의 경쟁력을 높이는 경영기법인 독서경영과 문화경영이 직원의 직무만족과 조직몰입을 높인다는 선행연구들의 결과를 기반으로 하였다. 이에 서울시 동북부 지역 지자체 운영 공공도서관의 직원을 대상으로 설문조사를 실시하였으며, 신뢰도 분석과 다중회귀분석을 통하여 데이터를 분석하였다. 분석 결과, 공공도서관 직원의 독서량, 독서시간이 직무자체 만족도에 유의한 영향을 미쳤으며, 이용자 독서모임 참여 기간이 사회적 인식 만족도에 영향을 미치는 것으로 나타났다. 조직몰입에 대해서는 독서시간이 정서적 몰입도에, 이용자 독서모임 참여 기간은 지속적 몰입도와 규범적 몰입도에 유의한 영향을 미치고 있었다.

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The Effect of Service Orientation on Contact Employees's Service Behavior in Public Libraries (공공도서관의 서비스지향성이 접점 직원의 서비스 행동에 미치는 영향 연구)

  • Im, Sujin;Kim, Giyeong
    • Proceedings of the Korean Society for Information Management Conference
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    • 2016.08a
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    • pp.35-38
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    • 2016
  • 본 연구는 공공도서관의 서비스 성과 향상을 위해 경영활동에서 고려되어야 할 요소와 개선 방법을 논의하는 것을 목적으로 공공도서관 5개관을 선정, 이용자 서비스를 담당하는 사서들을 대상으로 개별 심층면담을 진행하여 조직의 서비스 지향성(Service Orientation)에 대한 접점 직원의 인식을 조사, 그들의 서비스 태도와 행동에 영향을 미치는 요인을 분석하였다. 그 결과 공공도서관 접점 직원들은 도서관의 다양한 서비스 중 이용자서비스의 중요도가 저평가되어 있고, 이에 대한 조직의 목표관리와 지원은 취약하다고 인식하고 있었으며 특히 서비스 지향성의 4가치 차원 중 서비스리더십, 인적자원관리의 측면은 서비스 동기에 직접적 영향을 미치는 것으로 파악되었다. 이에 이용자서비스를 사서직 전문성이 발현되어야 할 핵심 영역으로 재인식, 이를 강화하기 위한 전략적 접근의 필요성을 제안하였다.

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The Influence of Emotional Labor on Organizational Commitment and Job Satisfaction of Librarians Working at Public Libraries (공공도서관 사서의 감정노동이 조직몰입과 직무만족에 미치는 영향)

  • Cho, Chan-Sik
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.29 no.2
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    • pp.109-126
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    • 2018
  • Librarians, who provide the public with library services at public libraries, are employees whose jobs are often require emotional labor. The emotional labor of librarians working at public libraries can result in stresses caused by the discrepancy between the library's emotional requirements and the librarian's personal emotions, which may influence organizational effectiveness, such as organizational commitment and job satisfaction. In that, this study intends to examine the influence of emotional labor on the organizational commitment and job satisfaction of librarians working at public libraries. To do so, based upon the conceptual underpinning through literature reviews of librarians working at public libraries and emotional labor, this study constructs a theoretical framework of organizational commitment and job satisfaction of librarians. Using a questionnaire survey method, this study surveys 238 public library staff from 33 public libraries in the Seoul metropolitan area, statistically examines the response through the SPSS20 statistical package, and analyzes the relationship between and among the variables. Based on the analysis, discussion on the influence of the emotional labor on organizational commitment and job satisfaction of librarians working at public libraries follows.

Comparative Analysis on Current Status of Research University Libraries between Korea and the United States (연구중심대학의 도서관 지원과 연구경쟁력에 관한 연구)

  • Han Hye-Young
    • Journal of the Korean Society for Library and Information Science
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    • v.39 no.4
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    • pp.25-44
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    • 2005
  • Research is one of main roles of university and its importance has been emphasized gradually since a few decades ago. Yet, the objective and concrete criterion lot the definition of the research university is not available in Korea, Accordingly, the role of the research university library is not established as a key system for research university. In this study the criterion for the United States research university is applied to domestic universities, thereby current status of research universities and their libraries between the United States and Korea is analyzed comparatively. Fundamental data including budget, employees and information resources for pursuing high research competitiveness necessary for the research university library are provided based on comparative analysis of 98 research university libraries in the United States and 38 domestic research university libraries. Correlation analysis data between library investment and research Publication are also provided. Finally this study can be used, hopefully, as a milestone for the establishing strategy of domestic research university libraries.