• Title/Summary/Keyword: level of service(LOS)

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A Study on Managing High-Speed Railway Links and Rolling Stocks Based on the Level of Service (서비스수준(LOS)을 감안한 고속철도 노선 및 차량관리방안)

  • Oh, Jae Kyoung;Kim, Si Gon
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.37 no.6
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    • pp.1025-1032
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    • 2017
  • In this paper, the level of service (LOS) is defined for high-speed railway links and rolling stocks. Based on this LOS, how to manage high-speed railway facility is also suggested. The LOS is divided into 6 levels from A to F. The measurement of effectiveness (MOE) for railway links is derived from the relationship between a total delay time and a railway link utilization ratio. Another MOE, volume over capacity (V/C), is also proposed. On the other hand, the LOS for high-speed railway rolling stocks is based on the density of people in a rolling stock. Above all, LOS D is defined to the total number of seats. Then, LOS A is 50% of the LOS D, LOS B is 70% of the LOS D, LOS C is 90% of the LOS D and LOS D~F is defined as the maximum seats and standing people at the level of each. Finally, a method to manage high-speed railway links and rolling stocks is proposed in order to keep the level of service at the target by the government.

Development of Level of Service System for Road Infrastructure Asset Management (도로시설물 자산관리를 위한 서비스수준체계 개발)

  • Han, Dae Seok;Yoo, In Kyoon;Lee, Su Hyung
    • International Journal of Highway Engineering
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    • v.16 no.4
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    • pp.75-86
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    • 2014
  • PURPOSES: The aim of this paper is developing user-oriented flexible Level Of Service (LOS) system for integrated asset management of various road facilities. It is essential to overcome limitations of general management systems which only focus on a type of assets (e.g. pavement, bridge etc.), and to serve a customizable LOS platform for smooth implementation and future improvement of the LOS considering various managerial environments of road agencies. METHODS: This study suggested a total framework of the LOS system as a process for self-development, operation and improvement of LOS system to conduct the PDCA (Plan-Do-Check-Act) in management process. In the process, we adopted user-customizable elements regarding asset definition, service index and evaluation method to match with the managerial environment of road agencies. In addition, we conducted an empirical study on the entire process of the suggested LOS system with a real road agency (Korea Express Highway) to prove applicability of the LOS system. RESULTS: From the empirical study, we confirmed that the suggested LOS system framework were suitable for development of customized LOS system. In addition, evaluation of asset conditions by LOS ratings, and quantification of vision achievement of the Korea Express Highway were successfully made. It would be the first trial in integrated management approach with LOS systems for numerous road facilities. CONCLUSIONS : It was recognized that easy application and sustainable improvement of the LOS was the most critical point in asset management. The suggested LOS system would be a powerful weapon as a managerial tool in preparing tight budget, aging infrastructures, and increased demands for more accountability both in Korea and internationally. Implementation of the LOS system needs to be expanded to the other infrastructure members to serve satisfactory level of service to taxpayers.

Medical Service Variation of Urinary Incontinence Surgery and Uterine Polypectomy Using a Multilevel Analysis (다수준 분석을 이용한 요실금수술과 자궁폴립제거술의 의료서비스 변이)

  • Kim, Sang Me;Ahn, Bo Ryung;Kim, Jeong Lim;Lee, Hae Jong
    • Health Policy and Management
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    • v.30 no.1
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    • pp.82-91
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    • 2020
  • Background: This study investigates the influence factors of medical service variations using medical charge and the length of stay (LOS) for urinary incontinence surgery and uterine polypectomy. Methods: The National Health Insurance claims data and Medical Resource Report by the Health Insurance Review & Assessment Service in 2016 were used. Frequency analysis, one-way analysis of variance, and Bonferroni post-hoc tests were executed for each surgery. A multilevel analysis was executed to assess the factors to the medical charge and LOS for each surgery in patient, doctor, and hospital level. Results: Fifty-two point eight percent of urinary incontinence surgery and 87.1% of uterine polypectomy were distributed in general and tertiary hospitals. Among three levels, the patient level variation was 61.5% or 77.2% in medical charge and 93.9% or 96.3% in LOS, respectively. The doctor level variation was 29.6% or 22.6% in medical charge and 0.6% or 0.0% in LOS, respectively. The institution level variation was 8.9% or 0.2% in medical charge and 5.5% or 3.7% in LOS, respectively. Number of other disease and organizational type were main factors that affected the charge and LOS for urinary incontinence surgery and uterine polypectomy. Conclusion: Medical service variations of the urinary incontinence surgery and uterine polypectomy were the largest for the patient level, followed by doctor level for the medical charge, and the institution level for the LOS.

An Introductory Study of the Level-of-Service Evaluation Methodology of Urban Roads with Multimodal Considerations (다수단 Mode를 고려한 도시부 도로의 서비스수준 평가방법에 관한 기초연구)

  • Park, Jun Seok;Roh, Jeong Hyun
    • International Journal of Highway Engineering
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    • v.17 no.2
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    • pp.123-134
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    • 2015
  • PURPOSES : The key point of a multimodal LOS (level-of-service) evaluation system is that all of the modes are mutually associated to determine each mode's LOS. For example, the LOS of the bicycle mode is measured based on not only bicycle volumes, but also automobile volumes. However, the Korea Highway Capacity Manual (KHCM) still focuses on the automobile mode in evaluating the LOS of the roads. Additionally, the KHCM's LOS of the other modes, except for the automobile, is not consistent with actual road conditions. The KHCM, therefore, needs to develop and introduce a multimodal LOS system in order to evaluate the service conditions more accurately. METHODS: As a preliminary step to the introduction of multimodal LOS research, in this study the current problem of the KHCM's LOS system through a close review and comparison with other HCMs (highway capacity manuals) was identified. Secondly, a field survey and investigation of the urban streets to apply the HCM's multimodal LOS system was conducted. Finally, a comparison analysis of the results of the HCM and KHCM LOS was performed. RESULTS: In the study, it was found that the results of the LOS for the automobile mode did not show a significant difference between the HCM and KHCM. However, the LOS of the bicycle and pedestrian mode tended to be worse in the multimodal LOS system, which results from considering the effects of the automobile mode. Moreover, it was found that many cases have the potential to improve the overall LOS conditions, while reducing the automobile capacity. CONCLUSIONS: With the introduction of the multimodal LOS system, road diet and complete streets can be easily applied to ans actual road improvement project. Ultimately, the multimodal LOS system should be introduced into the KHCM, which can then be applied to traffic impact studies and other road improvement projects for more accurate evaluations.

Estimation of a Level of Service and Cost of Service Function for Road Pavements for Performance Management in the Public Sector (공공부문 성과관리를 위한 도로포장의 서비스수준과 서비스비용 함수 추정)

  • HAN, Daeseok;LEE, Suhyung;LEE, Sang Hyuk;YOO, In-kyoon
    • International Journal of Highway Engineering
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    • v.18 no.4
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    • pp.9-18
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    • 2016
  • PURPOSES : This study aimed to evaluate the performance of pavement management works and to develop a function for estimating the level of service (LOS) and cost of service (COS) for the systematic and quantitative management of pavement performance in the public sector. METHODS : The International Roughness Index (IRI) was used as the performance index for pavement management. Long-term pavement performance data for a period of 7 years (2007-2014) collected by the National Highway Pavement Management System and historical maintenance budget data published by the South Korean government were used to develop the LOS-COS function. Based on the function, a model for estimating the appropriate budget as well as the network conditions was suggested. RESULTS : There was high degree of correlation between pavement performance and the investment level (R = - 0.74). The developed LOS-COS function suggested that the unit cost to improve the network IRI to 1 m/km was 32.6 billion KRW. Further, the maintenance costs normalized with respect to the LOS levels were LOS-A = 88.2 billion KRW, LOS-B = 55.6 billion KRW, and LOS-C = 23.0 billion KRW. CONCLUSIONS : This study proposes a simple way of developing a LOS-COS function. It also shows how to develop a network budget demand and condition estimation model using the LOS-COS function. In addition, it is the first attempt to evaluate the road maintenance budget in South Korea. It is expected that these results will help in the negotiations between the road managers and budget makers.

Development of the Bicycle Level of Service Model from the User's Perspective (이용자 중심의 자전거도로 서비스수준 모형 개발)

  • Gang, Gyeong-U;Lee, Gyeo-Ra
    • Journal of Korean Society of Transportation
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    • v.28 no.3
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    • pp.75-84
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    • 2010
  • South Korea is seeking for a solution to the problems of traffic congestion and environment: the increase of bicycle use. However many people feel that using a bicycle is inconvenient. Therefore, we developed bicycle level of service model from the user's perspective so that the existing bicycle roads can be evaluated and improved. The purpose of this paper is to develop a bicycle level of service (LOS) model by considering user's satisfaction and multiple factors that affect bicycle LOS. Bicycle LOS criteria is estimated by applying an ordered probit model, which is suitable for research relating to choice. In addition, we determine the bicycle LOS using three-level(A-C) LOS structure from the user position considering the satisfaction level that people can distinguish clearly. The results show that the bicycle LOS is largely determined by the bicycle road width. Other factors are involved as well, including bicycle road type, the number of access and egress point on the bicycle road corridor, pedestrian volume, and frequency of meetings.

Defining Level of Service for Railroad System and Analysis of it's Effects on System Planning (철도의 서비스수준의 정의와 시스템 계획에 미치는 영향 분석)

  • Suh, D. Sun-Duck;Shin, Young-Ho
    • Proceedings of the KSR Conference
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    • 2008.06a
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    • pp.1594-1611
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    • 2008
  • Level of Service(LOS) is classified A through F in highway system (KHCM), usually using LOS C in express way and D in national road. (LOS C denotes 75% of capacity) Meanwhile in Railroad System, there is no clearly defined LOS, and the daily demand in infra-structure planning has been used. It is very important that LOS provides consequently a consensus of opinion between users and operators because there is a close relation between user demand and level of services. Considering this, there should exist clearly defined Level of Services in Railroad System Planning so that demand can be predicted precisely.

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A Comparative Study of risk based LOS(Level of service) of the Regional Water Supply (자산관리 상수도분야 리스크 기반 서비스수준)

  • Cho, Inuh;Lee, Youngjai
    • Journal of Korean Society of Water and Wastewater
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    • v.29 no.3
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    • pp.305-317
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    • 2015
  • The function failure of present major facilities is likely to lead to failure of related systems and/or whole facilities, increasing the necessity for protection of infrastructures, main structures, and major industrial facilities. In addition, safe and efficient management for urban infrastructure (waterworks and sewerage facilities, electricity, telecommunications, roads, etc) installed in the basement or on large cities grounds at various public areas is required. Recently in response to this demand, efforts for vitalizing asset management are being made such as enacting related laws and developing asset management system in the U.S., Australia, Europe and other advanced countries with the concept for a new maintenance. In our county, identifying maintenance system problems such as aging and rapid increasing of existing infrastructures and decision-making about updating maintenance is required for systematic and organizational maintenance. In this study, by comparing and observing the LOS(Level of Service) of each countries' waterworks and risk-based LOS, we suggest the direction of future urban water infrastructure management systems for more effective management.

A Study on Development of Performance Measures for Level of Service(LOS) of Bridge Asset Management (교량 자산관리의 서비스수준 결정을 위한 성능척도 개발에 관한 기초연구)

  • Sun, Jong-Wan;Park, Kyung-Hoon;Lee, Min-Jae;Park, Cheol-Woo
    • Korean Journal of Construction Engineering and Management
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    • v.12 no.2
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    • pp.101-110
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    • 2011
  • Because bridges can cause more significant damage than other infrastructure a certain level of safety shall necessarily be secured for users. As most of bridges' service life become 20-30 years there will be a dramatic increase in the maintenance and repair cost but the budget and human resource will be limited. Asset management technique can help the efficiency in maintenance and budget management with the limited resource. For its application, there must be a way to evaluate how bridges provide service to users. The level of service can be quantified by a performance measure. This study introduces performance measures and an evaluation process for the determination of level of service. The evaluation results will be used as a fundamental information in the determination of maintenance/repair/management targets and in the decision making process of the bridge asset management.

A Study on Enhancement Methods of Level of Service Analysis for Pedestrian Sidewalks (보행자도로 서비스 수준 분석방법 개선 연구)

  • Kim, Eungcheol;Choi, Eun Jin;Yang, Joo Young
    • Journal of Korean Society of Transportation
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    • v.33 no.1
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    • pp.29-39
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    • 2015
  • Currently, level of service(LOS) analysis methods for pedestrian sidewalks are provided in Korean Highway Capacity Manual(KHCM, 2013). However, conventional methods provided in the KHCM produce most of pedestrian sidewalks' LOS as level A, indicating that existing analysis methods are unable to reflect realistic pedestrian sidewalks' LOS. The objectives of this research are to identify the suitability of current LOS criteria and to propose improved LOS evaluation criteria and methods with pedestrian volume data carried out for 10,000 sites in 2009. This research proposes new criteria by using the qualitative definition of LOS proposed by Fruin and Hall, new standard Korean human scale and new criteria of pedestrian occupancy space. Application results of new criteria show that more realistic results can be achieved than the existing methods. It is expected that applying the newly developed criteria and methods can make planning, design and construction of pedestrian sidewalks more realistic and various.