• Title/Summary/Keyword: legal information service

Search Result 340, Processing Time 0.03 seconds

A Study on Measurement and Improvement of Service Quality using QFD in the Law Firm Industry (QFD를 이용한 기업 법무 서비스 품질 측정 및 개선에 관한 연구)

  • Pyo, In Soo;Lee, Jae Kwang
    • Knowledge Management Research
    • /
    • v.17 no.2
    • /
    • pp.1-26
    • /
    • 2016
  • As entry barriers at the legal service market in Korea have been recently lifted, the legal service market has dramatically changed from a seller's market to a buyer's market. Externally, the Korean legal service market has been open to foreign law firms and internally, lawyers graduating from law schools have been increasing. In addition, as even the general public can easily access, through the official sites of government organizations, to the basic legal information such as laws and judicial precedents, the degree of information asymmetry has also decreased. These phenomena require the legal service industry to be a more client-oriented and more quality-oriented one. Having said that, legal service providers also need to continue to make strenuous efforts to measure and improve the service quality from the customers' perspective. Under these circumstances, this study introduced a certain type of model which may be of help of measuring and improving the quality of legal service of law firms, in particular, with a focus on those firms providing corporate legal service. This study used a Quality Function Deployment (QFD) in order to measure and thereby improve the quality of corporate legal service in the law firm industry. Above all, this study showed, by using SERVQUAL, each and every service attributes of quality measurement of the corporate legal service and also calculated the degree of importance of service quality at each process of providing corporate legal service. Next, this study introduced all supporting factors necessary for the provision of corporate legal service and calculated the degree of importance of each and every supporting factors in the service process. This study may be of help to provide the substantial and systematic approaches to the corporate legal service providers who would like to set up a certain methods of measuring and further improving the quality of corporate legal service from the customers' perspective.

A Study on the Legal Information Services for Prisoners (수용자에 대한 법률정보봉사에 관한 연구)

  • Hong, Myung-Ja
    • Journal of Korean Library and Information Science Society
    • /
    • v.38 no.4
    • /
    • pp.499-528
    • /
    • 2007
  • Recommend the prison library and legal information service for the prisoners' rights of access to the courts; Analyze the U.S. Judiciary' attitude toward prison library and legal information service; Examine the basic elements for the legal information service for the prisoners.

  • PDF

A study on legal service of AI

  • Park, Jong-Ryeol;Noe, Sang-Ouk
    • Journal of the Korea Society of Computer and Information
    • /
    • v.23 no.7
    • /
    • pp.105-111
    • /
    • 2018
  • Last March, the world Go competition between AlphaGo, AI Go program developed by Google Deep Mind and professional Go player Lee Sedol has shown us that the 4th industrial revolution using AI has come close. Especially, there ar many system combined with AI hae been developing including program for researching legal information, system for expecting jurisdiction, and processing big data, there is saying that even AI legal person is ready for its appearance. As legal field is mostly based on text-based document, such characteristic makes it easier to adopt artificial intelligence technology. When a legal person receives a case, the first thing to do is searching for legal information and judical precedent, which is the one of the strength of AI. It is very difficult for a human being to utilize a flow of legal knowledge and figures by analyzing them but for AI, this is nothing but a simple job. The ability of AI searching for regulation, precedent, and literature related to legal issue is way over our expectation. AI is evaluated to be able to review 1 billion pages of legal document per second and many people agree that lot of legal job will be replaced by AI. Along with development of AI service, legal service is becoming more advanced and if it devotes to ethical solving of legal issues, which is the final goal, not only the legal field but also it will help to gain nation's trust. If nations start to trust the legal service, it would never be completely replaced by AI. What is more, if it keeps offering advanced, ethical, and quick legal service, value of law devoting to the society will increase and finally, will make contribution to the nation. In this time where we have to compete with AI, we should try hard to increase value of traditional legal service provided by human. In the future, priority of good legal person will be his/her ability to use AI. The only field left to human will be understanding and recovering emotion of human caused by legal problem, which cannot be done by AI's controlling function. Then, what would be the attitude of legal people in this period? It would be to learn the new technology and applying in the field rather than going against it, this will be the way to survive in this new AI period.

A Study on the Usage of Legal Information by Korean Legal Practitioners (법조인의 법률정보 이용에 관한 연구)

  • 김광진
    • Proceedings of the Korean Society for Information Management Conference
    • /
    • 1997.08a
    • /
    • pp.135-138
    • /
    • 1997
  • The purpose of this research is to analyze the usage of foreign legal information by Korean legal practitioners according to the field of legal service being provided. Among professional fields that showed a significant difference. legal information of commercial firms and banking was most searched from U.S. legal information, actions and arbitration was most highly sought for in Japanese legal information, and legal information of England was most frequently used for maritime field, but a significant difference was not shown for that of labor.

  • PDF

Features of Administrative Liability for Offenses in the Informational Sphere

  • Iasechko, Svitlana;Kuryliuk, Yurii;Nikiforenko, Volodymyr;Mota, Andrii;Demchyk, Nadiia;Berizko, Volodymyr
    • International Journal of Computer Science & Network Security
    • /
    • v.21 no.8
    • /
    • pp.51-54
    • /
    • 2021
  • The article is devoted to the study of the features of administrative liability for offenses in the informational sphere, the definition of the concept and features. Based on the examples of implementation of instruments of European legislation into the national legal system and examples of national legal practice, the authors have identified the features of informational and legal sanctions aimed at restricting the rights of access of subjects to information, prohibiting them to disseminate certain information, restricting the rights to disseminate certain information, and suspending informational activities. It has been substantiated that the administrative liability for informational offenses as a protective legal institution is created to contribute to the solution of such acute problems of legal support of human and society interests in the new informational dimensions.

A Framework for Legal Information Retrieval based on Ontology

  • Jo, Dae Woong;Kim, Myung Ho
    • Journal of the Korea Society of Computer and Information
    • /
    • v.20 no.9
    • /
    • pp.87-96
    • /
    • 2015
  • Professional knowledge such as legal information is commonly not accessible or cannot be easily understood by the public. By using the legal ontology which is previously established, the legal information retrieval based on ontology is to use for the information retrieval. In this paper, we propose the matters required for the design and develop of the framework for the legal information retrieval based on ontology. The framework is composed of the query conversion engine of SPARQL base for query to OWL ontology and user query type engine and return value refinement engine and web interface engine. The framework does the role as the infrastructure which retrieval the legal ontology effectually and which it serves and can be used in the semantic legal information retrieval service.

Legal search method using S-BERT

  • Park, Gil-sik;Kim, Jun-tae
    • Journal of the Korea Society of Computer and Information
    • /
    • v.27 no.11
    • /
    • pp.57-66
    • /
    • 2022
  • In this paper, we propose a legal document search method that uses the Sentence-BERT model. The general public who wants to use the legal search service has difficulty searching for relevant precedents due to a lack of understanding of legal terms and structures. In addition, the existing keyword and text mining-based legal search methods have their limits in yielding quality search results for two reasons: they lack information on the context of the judgment, and they fail to discern homonyms and polysemies. As a result, the accuracy of the legal document search results is often unsatisfactory or skeptical. To this end, This paper aims to improve the efficacy of the general public's legal search in the Supreme Court precedent and Legal Aid Counseling case database. The Sentence-BERT model embeds contextual information on precedents and counseling data, which better preserves the integrity of relevant meaning in phrases or sentences. Our initial research has shown that the Sentence-BERT search method yields higher accuracy than the Doc2Vec or TF-IDF search methods.

A Study on Using 'Population of Legal Service Area' as a Criterion for Evaluating Public Libraries in Korea (우리 나라 공공도서관 평가의 적실성 제고를 위한 연구 - 봉사대상인구 적용문제를 중심으로 -)

  • Lee, Yong-Nam
    • Journal of the Korean Society for Library and Information Science
    • /
    • v.34 no.2
    • /
    • pp.5-20
    • /
    • 2000
  • This study is to analyze the results of which the Ministry of Culture and Tourism had evaluated the public libraries in 1999. In results, the study finds that the use of "population of legal service area" as a criterion for evaluating public libraries is not quite appropriate. That is, it is found that the use of legal service area by law as a unit of population measurement is not only inconsistent with the current local autonomous administrative structure, but also may distort all evaluation results. Therefore, this study is to criticize several points about using population of legal service area as an evaluation criterion and to suggest the amendment of Library and Reading Promotion Act, which may make the evaluation of public libraries more proper.

  • PDF

A Study on Work Sectors of the Private Investigator Service (민간조사제도의 업무영역 연구)

  • Park, Ok-Cheol;Kim, Rag-Ki
    • Journal of the Society of Disaster Information
    • /
    • v.7 no.3
    • /
    • pp.229-239
    • /
    • 2011
  • The private investigator service in Korea is to protect our legal market from personal right, creation of job, legal opening via OECD and FTA as well as the prevention of negative private investigation such as service center and private investigator operated without any control. Therefore, this study compares the civil research systems of advanced countries, reviews the legal process to introduce private investigator service as well as considers the previous studies to suggest the work sectors of private investigator service appropriate to Korea. As a result, it distinguished the private investigation work into corporate, finance, insurance, medical service, Cyber, traffic accidents, intellectual property right, lost and forensic science.

A Study on Legal Commentary Information Services Based on the Usage Patterns of Legal Information Sources (법률정보원 이용행태에 기반한 주석서 정보서비스에 관한 연구)

  • Won, Jong Sam;Lee, Jee Yeon
    • Journal of the Korean Society for information Management
    • /
    • v.37 no.1
    • /
    • pp.127-151
    • /
    • 2020
  • The court has the responsibility to determine the final interpretation of the law. The court hands down final decisions on personal disputes and conflicts between individuals and the state. Legal commentaries will stay true to their intention of providing diverse legal theories and enabling a unified legal interpretation only when law practitioners are allowed to discuss in depth laws, cases, and legal theories within the boundaries set by commentary authors. If law practitioners include the latest laws, cases, and legal theories as well as their opinions to existing commentaries in their judicial roles and legal studies, they will be able to obtain a unified legal interpretation without referring to other legal literature.