• 지식경영연구
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• 제17권3호
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• pp.227-248
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• 2016

Customer satisfaction dominates research on customer-firm performance relationships; however, with a few exceptions, the authors of most prior studies did not examine the possibility that an organizations' customer relationship management can increase its knowledge management. Building on previous literature of information processing theory and transaction cost perspective, this paper investigates the effect of various characteristics of customer relationship an organization cultivates on its own innovativeness. Specifically, we identify closeness, communication, sympathy as three critical components of managing customer relationship. Data from a multi-informant survey conducted to 442 organizations in Korean bank industry show that an organization's relationship with its customers has significant effects on its innovativeness. This study highlights the importance of customer relationship in terms of enhancing innovations, and helps to explain interactive effects among customer relationship, organizational learning, and innovativeness.

• 대한안전경영과학회:학술대회논문집
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• 대한안전경영과학회 2009년도 추계학술대회
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• pp.601-616
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• 2009

Small & Medium construction firms have been faced with demand of environmental changes. construction firms have been required to improve their structures to reinforce the competitiveness. so, these firms are making desperate efforts, which are reorganization, renovation, improvement. this study would be emphasized the Quality Management in construction work. For this, It must be supposed a plan to improve a construction organization. The Construction Firm would be executed Quality Management learning, leadership, understanding of Quality Management to construction workers.

• International Journal of Quality Innovation
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• 제7권1호
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• pp.195-205
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• 2006

Both the total quality management (TQM) and learning organization (LO) appear to be promising approaches for organizational transformation towards a more effective, efficient, and responsive organization in the past. The evolutionary development and theory supports for these two fields are distinct but they appear to have more in common than they have in distinctiveness. However, there is little synergy developed between these two fields both in academic research and industrial applications. It is possibly due to the fact that both the academia and industry are taking a limiting polarized view of TQM and LO and hence not getting the benefits of linking the two. This paper tries to establish a link between the organizational learning capability and the quality culture for TQM implementation based on a case study on the largest vocational education institution, the Vocational Training Council, of Hong Kong. The study reveals that there is a strong positive correlation between organizational learning capability and quality culture. The exploratory explanations for the links between the organizational learning capability constructs and the quality culture constructs are also discussed in this paper. The findings of the study support other literatures that TQM should be embedded in LO and serves as an enabler for organizational learning (OL) in transforming and creating organizations which continuously expand their abilities to change and shape their future.

• International Journal of Advanced Culture Technology
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• 제9권1호
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• pp.152-161
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• 2021

We study is to confirm the influence of the manager's learning support leadership perceived by the organizational members of small and medium-sized ICT companies on the learning agility and job satisfaction of the organizational members. In addition, this study was to confirm the relationship between learning agility and job satisfaction and the mediating effect of learning agility. To this end, the statistical package program SPSS 24.0 and SPSS PROCESS Macro Model were used for 352 copies. In other words, the results of analysis through frequency analysis, reliability analysis, factor analysis, regression analysis, and bootstrapping method to verify the established research hypothesis are as follows. First, the leadership of the manager's learning support showed a positive effect on job satisfaction. Second, the leadership of the manager's learning support showed a positive effect on learning agility. Third, learning agility was statistically significant in job satisfaction. Fourth, learning agility showed a mediating effect between learning support leadership and job satisfaction. As shown in the results of this study, it was shown that in order to improve the job satisfaction of organizational members, the learning support leadership of the manager and the learning agility of the members can be systematically improved. In other words, in terms of strategic human resource management and strategic human resource development, the organization was required to establish systematic systems and continue to implement them. In particular, there was a need for the development and operation of programs that could develop and improve competency for learning support leadership and learning agility.

• 한국멀티미디어학회:학술대회논문집
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• 한국멀티미디어학회 2003년도 추계학술발표대회(하)
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• pp.876-879
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• 2003

공무원 교육훈련의 새로운 형태인 e-teaming과 blended learning이라고 부르는 통합교육에 대한 국내사례와 국외사례를 검토하고, 다양한 통합교육 형태의 모델을 제시하고, 영향요인등을 분석하여 효율적인 운영전략 방안을 모색해보고자 한다.

• 한국전자거래학회:학술대회논문집
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• 한국전자거래학회 2004년도 e-Biz World Conference
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• pp.294-301
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• 2004

·Text-mining approach to e-documents organization based on topic hierarchy - Machine-Learning ＆ information Theory-based ㆍ 'Category(topic) discovery' problem → document bundle-based user-constraint document clustering ㆍ 'Automatic categorization' problem → Accelerated EM with CU-based active learning → 'Hierarchy Construction' problem → Unsupervised learning of category subsumption relation

• 디지털융복합연구
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• 제11권12호
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• pp.185-192
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• 2013

본 연구는 학습조직 구축요인이 조직 구성원의 직무만족에 미치는 영향을 살펴보고, 두 변수의 관계에서 직무 임베디드니스가 어떠한 매개효과를 가지는지를 확인하고자 하였다. 연구결과, 학습조직 구축요인의 구조적 요인은 직무만족에 직접적인 영향을 미치지 않았고, 인적요인은 직접적인 영향을 미치는 것으로 나타났다. 또한 직무 임베디드니스가 매개효과를 가짐으로써, 학습조직 구축요인의 구조적 요인에 대해서는 완전 매개효과를 인적요인에 대해서는 부분 매개 효과를 가지는 것으로 나타났다. 이는 기존의 학습조직의 연구에서 다루어지지 않았던, 개인의 직무 애착과 관련된 변수인 직무 임베디드니스를 함께 고려하여 연구함으로써, 이론적 실무적으로 시사하는 바가 크다고 할 수 있다.

• 산업경영시스템학회지
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• 제42권4호
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• pp.135-144
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• 2019

In this study, BSC model of center for teaching and learning was developed using balanced scorecard suitable for non-profit organization. Firstly, relevant literature surveys and evaluation indicators of various CTL and institution with similar characteristics were examined. Next, a draft BSC model was designed through interviews of specialists. Lastly, the BSC model was proposed by verifying the content validity of the evaluation model by conducting two Delphi surveys. The BSC model of CTL has 4 perspectives: resource, customer, internal process, learning and growth, 9 critical success factors: 2 factors in resource, customer and learning and growth perspectives, 3 factors in internal process perspective, and 23 key performance Indicators: 4 indicators in resource and learning and growth, 7 indicators in customer perspective, 8 indicators in internal process perspective. The implications of this study through the results were as follows: firstly, the proposed BSC model showed an evaluation model suitable for a non-profit organization. Second, the BSC model was linked to the organization's mission and vision. Third, it could contribute to the long-term development of CTL. Lastly, if it could be applied to management, and evaluated, it is expected to play a role of providing basic data for the budget support and spread of the university.

• 한국농촌건축학회논문집
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• 제13권1호
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• pp.21-28
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• 2011

The main purpose of this study is to analyze construction of space through the investigation of the cases of school community library through Gangneung-si's life-learning project and the findings from the analysis could be summarized as below. Firstly, most space used for school community library has the size of two classes in school on average and locals use generally space for reference and learning at school community library. Secondly, the construction of space of school community library is categorized into one for book-returning, references, reading, group learning and information, and an audio-visual space is also used for group learning and reading. A space for book-returning has features based on the location of its entrance and a space for reading features stand-up and sitting-on space considering size and usability. And a space for group learning has the feature of space planning that makes it possible for local people to get library programs and seminars and a space for information shows its feature of space planning that uses the wall.

• 컴퓨터교육학회논문지
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• 제23권3호
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• pp.9-15
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• 2020

본 연구에서는 2015 개정 교육과정에 기초한 고등학교 정보 교과서를 분석하였다. 내용 분석법으로 교과서의 구성체계를 분석하였으며, Anderson의 교육목표 분류법에 따라 학습목표를 분석하였다. 내용 분석법을 적용한 결과, 교과서는 교과 핵심역량을 증진할 수 있도록 활동, 수준별 학습, 소그룹 학습을 포함하여 구성하였다. 학습목표를 분석한 결과, 인지과정 측면에서 이해하다(41%), 개발하다(20%), 적용하다(18%)가 높았으며, 지식의 유형 측면에서는 개념(45%)이 가장 높고, 이어서 절차(32%), 사실(12%)이 높게 나타났다. 본 연구에서는 이러한 분석 결과를 토대로 교과서의 개선 방안을 제안하였다.