• Proceedings of the Korean Society for Quality Management Conference
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• 2007.04a
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• pp.64-69
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• 2007

In this study, it is going to improve basic thought continuously about railroad industry service quality. So, it studies connection between main factor about service quality and customer satisfaction for KTX railroad industry also general railroad service quality problems. To make clear, first of all, it could understand element structure through hunting factor analysis, and then, it has statistical test in conclusive factor analysis. Finally, it would be show successful service quality direction that is result of analyzing between all ingredients of KORAIL industry service quality and causality of customer satisfaction to apply ideal point.

• Proceedings of the KIEE Conference
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• 2009.07a
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• pp.1201_1202
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• 2009

This paper represents the results of a complete train test of TMS(train control and management system) for korean tilting train express(TTX). This system, installed on TTX is responsible for monitors and controls of various local devices. This kind of test procedure is first time in Korea. So, we made of new standards related on a component test of the TMS and conducted to the complete Component Test and running test on conventional railway. We realized that this device is robust and good performance regarding as communication with other devices and reliability of TMS.

• The Transactions of The Korean Institute of Electrical Engineers
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• v.65 no.4
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• pp.704-710
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• 2016

In this paper, we proposed pole position detection system for providing exact location information to users. The proposed system consists of pole recognition part and pole number recognition part. Above all, exact pole recognition is carried out by PDD(Pole Detection Device). And recognition of pole number is performed by PID(Pole Inspection Device). Acquired image by using line scan camera is judged whether it is free bracket or not through image processing. When it is judged as free bracket, pole number image is acquired by OCR camera and recognized by OCR. By recognizing pole number, exact location information is provided to user.

• Journal of the Korean Society for Railway
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• v.11 no.3
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• pp.263-271
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• 2008

This article considers how the rail track charges of the advanced countries are performed and derived political implication to Korail. In case of North America and Japan, rail track charges are being decided to collect the infrastructure maintenance cost. In European countries, the separation of infrastructure and operation is realized and the railroad track charges are based on MC+ principle. On the other hand, Korail is paying construction cost of KTX as well as maintenance cost in Korea. As for this, railroad reform including rail track charging should be reconsidered.

• The Transactions of The Korean Institute of Electrical Engineers
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• v.66 no.6
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• pp.988-994
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• 2017

The risk of facilities in catenary is increasing because the railway section extension and high-speed train service. And visual check of workforce is not enough time to maintain the extensive railway facilities. Accordingly, The technical development trend of maintenance of railway facilities can be seen by automation and application of IT technology, especially the mechanization work and the information technology are spreading in the maintenance work of the train line solved by manpower. In this paper, we describe the method by obtaining the cantilever image using acquisition device and pole inspection system in high speed vehicle, to check the variation of the cantilever component using image processing.

• International Journal of Railway
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• v.3 no.1
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• pp.34-37
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• 2010

In recent, the railway system consists of subsystems as rolling stock and infrastructures as signaling, telecommunication, power supply, overhead contact and platform screen door, etc. Furthermore, each subsystem has complicated interface so as not to understand these relationship. Consequently, to operate the railway system continuously with required safety and availability, the failure data should be corrected and analyzed systematically during operation. To achieve this object effectively, this paper presents the method which is evaluating the operational risk quantitatively using failure data, and selecting the critical equipment. Following this analysis, the improvement plan is established and applied to reduce the operational risk on system or equipment. From this study, the critical equipments of system could be determined and prioritized by risk analysis. Also, the effective maintenance to prevent critical failure could be implanted by this suggested methodology.

• Proceedings of the KSR Conference
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• 2008.11b
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• pp.1807-1820
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• 2008

The station area development planed to improve the old and narrowed station and to enhance the train passenger's convenience through private capital attraction in the past. But it has been faced with difficulty for the creative of transfer demand. Because of lean upon building facilities were caused by shortage of business profitability as to development of the upside a railway line, and lack of public utilities. The station area development requires that it's trend to large scale development of station areas, korail's direct development, deputation of specialty company to development, collaboration between local government and korail in development, diversification of process & installed facility, building multi-transfer center and one-stop transfer system. This trend caused by low profitability in development of the upside a railway line. The purposes of study are to make the system and law reflected to the property of station area development, investment in kind of needed land, and change railroad areas to high-rise and complex development, and make a forum between government and korail, etc.

• Proceedings of the KSR Conference
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• 2008.11b
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• pp.717-731
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• 2008

It is generally discussed rail tour trains in connection with rail tour business. But KORAIL is trying to promote various subsidiary business and tour business together with transport business. Various policies are adopted to make the trains as a object of tourism not just as a means of transportation. In this study we give preliminary plan for revitalizing KORAIL tour business.

• Journal of the Korean Society for Railway
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• v.15 no.1
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• pp.71-79
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• 2012

The main purpose of this study is to depict the causal relationship among Market Orientation(MO), Marketing Capabilities(MC), and Organizational Performance(OP) with the moderating effect of Environmental Turbulence(ET), especially comparatively highlighting the differences between Korail and Subway firms. Findings show that there partly existed significant interactions effects between ET and MO in case of subway firms, whereas Korail did not reveal any significant results. When considering the strong relationship between MO and MC shown in the subway firms' case, it can be inferred that subway firms continuously have attempted to adapt to the external environment facing them more flexibly and actively over their counterpart, by which the degree of their MC became positively enhanced over Korail. These results give us some implication that MO should be internalized and also MC should get a higher consideration than ever throughout the railway public enterprises in order to strengthen their performance.

• Journal of the Korean Society for Railway
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• v.17 no.6
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• pp.423-432
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• 2014

The purchasing behavior of consumers is related to service quality and corporate social responsibility (CSR). Therefore, CSR is recognized as an important factor in company strategies. This study determines the relationship between the CSR activities of KORAIL and the reuse intention and recommendation intention of the consumer. CSR is composed of economic, legal, philanthropic, ethical, and environmental responsibilities. In the results of the structural equation modeling analyses, legal responsibility and economic reliability affect the reliability of KORAIL and this reliability affects the customers' reliability and loyalty. This paper proposes a compliance program, wagon safety information, customized tour packages, and communication strategy that will increase customer's reliability and loyalty.