• Title/Summary/Keyword: knowledge-based services

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An Analysis of the Effects of Knowledge Complementarities on the Performance of Information System Audit : A Perspective of the Resident Audit in the Project Office (지식상호보완성이 정보시스템 감리 성과에 미치는 영향 : 상주감리 관점에서)

  • Jang, Ji Yeon;Kim, Choong Nyoung
    • Journal of Information Technology Services
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    • v.15 no.1
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    • pp.113-129
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    • 2016
  • Recently, as Information System projects tend to be more complex, the importance of Information System Audit increases. In the same context, the need for the resident IS Audit also increases, which is supposed to deal with the possible risks and urgent issues by providing the appropriate support and timely coordination during IS project. Basically, for the effective IS Audit, the IS audit team members should be able to understand such a business context as work characteristics, business knowledge, goals, and culture of the organization. The audit team members should also be able to share the various knowledge of Information Technology and audit procedure with the owner of the project. Especially, for the resident audit, it is more important to fill the gaps in expertise between project owner and audit team. However, any studies on the need of common knowledge base (knowledge complementarities) in the IS audit have not been done so far. The purpose of this study is to analyze whether the knowledge complementarity based on inter-organizational communication between the project owner and audit team members makes an effect on the fidelity and performance of IS audit. In order to do this, the relationship among inter-organizational communication and knowledge complementarity, the fidelity of IS audit service, and performance of IS audit has been analyzed, using Structural Equation Model. The result shows that all the relationship is significant, which means that knowledge complementarity between the two different interest groups should be an effective factor on the fidelity and performance of IS audit. This result implies that, for better quality of IS Audit service, how to acquire the knowledge complementarity between the project owner and Audit team should be considered seriously as well as systematically in the process of IS Audit.

A Study on Personal Experience Knowledge Evaluation Model for Knowledge Service (지식서비스를 위한 개인경험지식 분석 평가 모델 연구)

  • Kim, Yu-Doo;Joo, In-Hak;Park, Yun-Kyung;Moon, Il-Young;Kwon, Oh-Young
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.17 no.8
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    • pp.1865-1872
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    • 2013
  • The social network services are grown rapidly through dissemination of smart devices. Therefore, increasing the data exponentially because many people use web services. Using these big data, it will be needed study of providing customized knowledge. So in this paper, we had collected data of 40 people for implementation of knowledge service using big data during one month. Based on these data, we had inferred information of location and moving type, and evaluated accuracy. Through that we had studied personal experience knowledge evaluation model for knowledge service.

Investigating the Characteristics of Policy Information Resources for Activating Policy Information Services (정책정보서비스 활성화를 위한 정책정보 자료원의 특성 연구)

  • Lee, Myeong-Hee
    • Journal of the Korean Society for Library and Information Science
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    • v.53 no.1
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    • pp.33-55
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    • 2019
  • Knowledge information resources produced by policy research institutes were categorized into knowledge information resources derived from research processes, knowledge information resources derived from research results, and knowledge information resources processed from research results, respectively. The names of these knowledge information resources and the metadata items were investigated on 13 policy research institute websites. In addition, the study examined the provision status of 8 Knowledge information resources specialized by type on the websites and confirmed that they work as knowledge resource management systems for each corresponding area. The results of the study suggest constructing a collective search system for research results based on the same research topics, developing a knowledge map of policy information, compressing reports for policy makers, building subject expert databases, producing video reports, developing metadata standards, and creating statistical databases and indicators by subject areas.

Competence Ontology for Semantic Web Services Description (시맨틱 웹 서비스 기술을 위한 수행 온톨로지)

  • Oh, Ji-Hoon;Choi, Byeong-Seok;Jeong, Young-Sik;Joo, Su-Chong;Han, Sung-Kook
    • The KIPS Transactions:PartB
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    • v.11B no.4
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    • pp.457-464
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    • 2004
  • The Web Services descriptions such as DAML-S/OWL-S, BPEL4WS and WSMF focusing on the functional aspects of Web Services have limitations for the representation of the conceptual and semantic capabilities of Web Services, although WSMF is based on ontology and can represent the goal of Web Services. This paper proposes the new description formalism based on the competence ontology that can represent both functional and semantic aspects of Web Services. This paper also presents the integration and the composition of Web Services by means of Data Mediator(D-Mediator) and Control Mediator(C-Mediator) to mediate compositional in compatibility between heterogeneous Web Services.

Advances in Cyber Trade and E-Commerce: Thier Impacts on Ex-Im Logistics Services (전자무역과 전자상거래에 따른 수출입물류서비스 발전방안 연구)

  • 안승범
    • Journal of Korea Port Economic Association
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    • v.18 no.1
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    • pp.107-134
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    • 2002
  • Globalization of the industry induces the internationalization of any given manufacturing company's supply chain. Development of e-Commerce and Information Technology (IT) changes the logistics structure, making logistics information systems essential. Web-based connectivity and supply chains based on new technologies are becoming essential in the logistics industry. Customers are driving the implementation of systems to ensure timely, thorough, and accurate information, often with immediate access; in response, the Internet has propagated tracking and tracing systems. Value-added services are the key to successful intermediary activities. The nationwide Integrated Logistics Information System (ILIS) aimed to utilize existing and future information infrastructure and knowledge bases to build an integrated logistics information network that would provide comprehensive logistics information services for shippers and carriers in order to improve the efficiency of both inventory and information flows in their supply chains. The ILIS, as one of the seven national information networks, has provided various services, particularly services related to import/export and clearance. Though a survey concerning logistics information services shows rather positive results, shippers and carriers still require better services and reductions in EDI prices. Therefore, the role of the ILIS needs to be re-defined. Short-term plans for the ILIS contain ICD services and XML/EDI services, which are described in detail.

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A Study of Consumers' Perceived Risk, Privacy Concern, Information Protection Policy, and Service Satisfaction in the Context of Parcel Delivery Services

  • Se Hun Lim;Jungyeon Sung;Daekil Kim;Dan J. Kim
    • Asia pacific journal of information systems
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    • v.27 no.3
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    • pp.156-175
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    • 2017
  • The proposed conceptual framework is based in the relationships among knowledge of personal information security, trust on the personal information security policies of parcel delivery service companies, privacy concern, trust in and risk of parcel delivery services, and user satisfaction with parcel delivery services. Drawing upon both cognitive theory of emotion and cognitive emotion theory that complement each other, we propose a research model and examine the relationships between cognitive and emotional factors and the usage of parcel delivery services. The proposed model is validated using data from customers who have previously used parcel delivery services. The results show a significant relationship between the cognitive and affective factors and the usage of parcel delivery services. This study enhances our understanding of parcel delivery services based on the consumers' psychological processes and presents useful implications on the importance of privacy and security in these services.

Web Document-based Associate Knowledge Extraction Method : Applying to Bioinformatics (웹 도큐먼트 기반 연관 지식 추출 기법 : 생명정보분야에의 적용)

  • 문현정;김교정
    • Journal of Internet Computing and Services
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    • v.2 no.5
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    • pp.9-19
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    • 2001
  • In this paper. we develop associate knowledge extraction method for finding and expanding user preference knowledge automatically from web document database. To reflect user interest or preferences, agent explores and extracts relevant information to central term involving the intent of users from the example documents. To do so, we apply association rule exploration data-mining method to the extraction of the relevant objects in the web documents. Also, to give the weighted-value to the extracted and relevant information, we present associate tag block-based weighting method. We applied to bioinformatics above associate knowledge extraction method to find related keywords.

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A Study on Ontology and Topic Modeling-based Multi-dimensional Knowledge Map Services (온톨로지와 토픽모델링 기반 다차원 연계 지식맵 서비스 연구)

  • Jeong, Hanjo
    • Journal of Intelligence and Information Systems
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    • v.21 no.4
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    • pp.79-92
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    • 2015
  • Knowledge map is widely used to represent knowledge in many domains. This paper presents a method of integrating the national R&D data and assists of users to navigate the integrated data via using a knowledge map service. The knowledge map service is built by using a lightweight ontology and a topic modeling method. The national R&D data is integrated with the research project as its center, i.e., the other R&D data such as research papers, patents, and reports are connected with the research project as its outputs. The lightweight ontology is used to represent the simple relationships between the integrated data such as project-outputs relationships, document-author relationships, and document-topic relationships. Knowledge map enables us to infer further relationships such as co-author and co-topic relationships. To extract the relationships between the integrated data, a Relational Data-to-Triples transformer is implemented. Also, a topic modeling approach is introduced to extract the document-topic relationships. A triple store is used to manage and process the ontology data while preserving the network characteristics of knowledge map service. Knowledge map can be divided into two types: one is a knowledge map used in the area of knowledge management to store, manage and process the organizations' data as knowledge, the other is a knowledge map for analyzing and representing knowledge extracted from the science & technology documents. This research focuses on the latter one. In this research, a knowledge map service is introduced for integrating the national R&D data obtained from National Digital Science Library (NDSL) and National Science & Technology Information Service (NTIS), which are two major repository and service of national R&D data servicing in Korea. A lightweight ontology is used to design and build a knowledge map. Using the lightweight ontology enables us to represent and process knowledge as a simple network and it fits in with the knowledge navigation and visualization characteristics of the knowledge map. The lightweight ontology is used to represent the entities and their relationships in the knowledge maps, and an ontology repository is created to store and process the ontology. In the ontologies, researchers are implicitly connected by the national R&D data as the author relationships and the performer relationships. A knowledge map for displaying researchers' network is created, and the researchers' network is created by the co-authoring relationships of the national R&D documents and the co-participation relationships of the national R&D projects. To sum up, a knowledge map-service system based on topic modeling and ontology is introduced for processing knowledge about the national R&D data such as research projects, papers, patent, project reports, and Global Trends Briefing (GTB) data. The system has goals 1) to integrate the national R&D data obtained from NDSL and NTIS, 2) to provide a semantic & topic based information search on the integrated data, and 3) to provide a knowledge map services based on the semantic analysis and knowledge processing. The S&T information such as research papers, research reports, patents and GTB are daily updated from NDSL, and the R&D projects information including their participants and output information are updated from the NTIS. The S&T information and the national R&D information are obtained and integrated to the integrated database. Knowledge base is constructed by transforming the relational data into triples referencing R&D ontology. In addition, a topic modeling method is employed to extract the relationships between the S&T documents and topic keyword/s representing the documents. The topic modeling approach enables us to extract the relationships and topic keyword/s based on the semantics, not based on the simple keyword/s. Lastly, we show an experiment on the construction of the integrated knowledge base using the lightweight ontology and topic modeling, and the knowledge map services created based on the knowledge base are also introduced.

The Effect of Information Quality and System Quality on Knowledge Service Competence: Focusing on Knowledge Service Types (지식서비스의 정보품질과 시스템품질이 지식서비스 역량에 미치는 영향: 지식서비스 유형을 중심으로)

  • Geun-Wan Park;Hyun-Ji Park;Sung-Hoon Mo;Cheol-Hyun Lim;Hee-Seok Choi;Seok-Hyoung Lee;Hye-Jin Lee;Seung-June Hwang;Chang-Hee Han
    • Information Systems Review
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    • v.21 no.4
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    • pp.1-29
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    • 2019
  • The knowledge resources take a role in promoting the sustainable growth of organization. Therefore, it is important for the members of organization to acquire knowledge consistently so that the company can continue to grow. Knowledge service is the field that provides information and infrastructure which enable the members of organization to acquire new knowledge. As we recognized the importance of knowledge services, we analyzed the level of knowledge service management and development through the impact of knowledge quality on user capabilities. First, the matrix of knowledge patterns was presented based on the type of information and the level of customer interaction. According to patterns, the knowledge service was classified into three types of information providing, information analysis, and infrastructure, and then the results of structural model analysis were presented for each type. It found that the impact of knowledge service quality on user competence was different according to the type of service. The results suggested new indicators for measuring the performance of knowledge services, and provided information for reconstructing services based on the user considering the integrated operation of knowledge service and organizational designing knowledge service.

설문조사를 통한 신규 통신서비스의 수요예측 방안

  • 김지표;홍정식;안재경;강원철;이병철;한권훈
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 1998.10a
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    • pp.245-248
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    • 1998
  • In this paper, as a forecasting method, the market survey for forecasting demand is introduced for the estimation of subscriber line demand in the optical access networks. The market survey method for the new multimedia services is attempted to collect information directly from customers using the questionnaires for home-users and business-users in local loops. Analysis rationale of questionnaires is suggested to estimate the number of subscriber lines. Also, two measures are presented to quantify the credibility on survey responses; one is the probability that the customer will use the multimedia services and the other is the rate that the subscriber line demand will be actually realized. The former measure is calculated based on the information on customers and the Logit analysis. The latter is obtained by the degree of customer's knowledge about specific services and the customer's willingness to use the services. Based on the values of two measures, the number of subscriber line demand can be developed for installing the optical access networks.

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