• Journal of Korea Society of Industrial Information Systems
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• v.19 no.6
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• pp.97-106
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• 2014

A company regards knowledge shared and used within a corporate organization as intellectual capital linked to corporate competences. A great deal of research has been conducted in the past to identify knowledge sharing among knowledge workers. Some papers focus on information technology for automated, efficient, and explicit knowledge sharing. Other papers emphasize the role of social networks to identify the flow of tacit knowledge. Though the role of CoP(Community of Practice) is emphasized to facilitate knowledge management among workers, it is not an easy task to identify the potential members of CoP without voluntary participation of the workers. In this study we adopt a social network approach to analyze knowledge propagation and to identify the potential members of CoP. We suggest a framework for classifying knowledge workers and the result of feasibility study.

• Knowledge Management Research
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• v.19 no.4
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• pp.19-37
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• 2018

Knowledge transfer among employees integrates individual knowledge scattered within a firm, thus increases organizational effectiveness. In particular, the role of knowledge broker, which enables knowledge sharing across multiple teams or subunits, is critical for the success of knowledge management. This study classified the types of knowledge broker that facilitates knowledge flows among team, and examined the influences of various intra- and inter-team social networks. Survey responses from 128 employees of four R&D teams were gathered and analyzed using partial least square structural equation modeling. The results of analysis showed that all types of inter-team networks(i.e., emotional closeness network, frequency of interaction network, and perceived expertise network) had significant influences on related knowledge brokerage behaviors. In case of intra-team networks, only the emotional closeness network showed significant influence. These results proved the necessity of managing various types of intra- and inter-team networks to encourage knowledge brokerage behaviors within a firm.

• Knowledge Management Research
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• v.22 no.4
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• pp.41-70
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• 2021

The use of social media has many advantages such as knowledge sharing, social networking, and communicating with other people. However, it has given rise to various side effects including stress, Which is defined as social network stress in this study. This study aims to conceptualize social network stress and investigate its effect on switching behavior in social media. For this purpose, we present a research model that consists of the antecedents and consequences of social network stress and test it empirically using LISREL 8.7 based on the structural equation model. The empirical results showed that knowledge sharing and self-disclosure had positive impact on social network stress, which in turn positively influenced social media switching behaviors. In conclusion, we discussed both theoretical and practical implications of this research and suggested its limitations.

• Knowledge Management Research
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• v.18 no.3
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• pp.81-99
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• 2017

This study is to compare the main subjects of domestic and foreign knowledge management research in terms of keywords and to clarify whether domestic knowledge management research reflects research trends in overseas knowledge management research. Specifically, we try to find out whether the central activities such as knowledge sharing, knowledge generation, and acquisition, which are knowledge management activities of knowledge management research, are being studied without bias. In order to analyze this, we analyzed the data of domestic and foreign knowledge management research for the last 5 years from 2012 to 2016. In Korea, the Knowledge Management Society of Korea collected 167 papers and 787 keywords, and collected 132 papers and 640 keywords from the Korea Society of Management Information Systems in order to distinguish the research areas. Overseas papers collected 315 papers and 1,746 keywords published by Emerald. Also, we collected 382 papers and 1,633 keywords in the Korean Management Review and collected 646 papers and 2,879 keywords in the Korean Business Education Review. Frequency analysis and network analysis of 1,642 papers and 7,685 keywords are summarized as follows. The Knowledge Management Society of Korea has focused on knowledge sharing, and in 2016, interest in knowledge transfer and knowledge search has shifted. The Journal of Knowledge Management, which is published by Emerald, has been a major concern for knowledge transfer and knowledge sharing. The research trends of the Korea Society of Management Information Systems to distinguish a clear identity of knowledge management research are focusing on smart area and mobile domain such as information security domain, cloud, smart phone, and smart work. In the Korea Society of Management Information Systems research, the main subject of knowledge sharing is also commonly found.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2008.10a
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• pp.329-341
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• 2008

Knowledge management has garnered attention due to its role of maintaining competitive advantage. Creating and sharing knowledge is an essential part of managing knowledge. However, the best knowledge is underutilized because employees tend to seek knowledge through their informal networks, not reach out to other sources for obtaining the best knowledge. Prior studies on informal networks pointed out a negative influence of heavy reliance on learning through informal networks but they paid little attention to a structure of informal networks and its impacts on diffusion of knowledge. The aim of our study is to show impacts of informal network on knowledge management by employing a network structure and investigating diffusion of knowledge within it. Our study found out that performance of learning becomes lower in a highly clustered network. Creating random links such as serendipitous learning can improve performance of knowledge management. When employees rely on a knowledge management system, creating random links is not necessary. Costs of adopting knowledge affect performance of knowledge management.

• Knowledge Management Research
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• v.6 no.2
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• pp.149-168
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• 2005

Owing to the limits of IT System-driven knowledge management(KM) for innovation processes, alternative KM methods has been suggested such as: (1) the knowledge network of experts or (2) communities-of-practice. This study analyzes two cases in terms of on-line expert knowledge networks for problem-solving, with the dimensions of analysis based on a theoretical framework. By analyzing the cases of S company's expert network and Naver's Ji-sik-iN, we found that system quality(e.g., ease of use, accessibility, and searching function), information/knowledge quality(e.g., usefulness, accuracy, and timeliness), knowledge-sharing culture, social capital and relevant reward systems are important for stimulating a Q&A-based problem-solving knowledge network. Implications of the findings and future research directions are discussed.

• Knowledge Management Research
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• v.14 no.3
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• pp.1-13
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• 2013

This study investigates how relational activities within MNC network affect knowledge transfer and performance of subsidiary. We separated the possible relationships between headquarter and overseas subsidiaries by support level, interaction level, and conflict level, and compared the impact on knowledge transfer, and performance. To understand the knowledge sharing, development and performance, we use structural equation modeling to analyze data from subsidiaries in China.

• The Journal of Information Systems
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• v.26 no.2
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• pp.85-104
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• 2017

Purpose The purpose of this study is to improve the efficiency of the activities of loosely connected network organization through the platform(Ba) of knowledge sharing. Loosely connected network organizations have been tried to promote new work and complement the scarce resources through collaborations. NPO(Non-Profit Organization) is essential to establish cooperation networks in order to achieve the public interest on the basis of scarce resources. This study interpreted the Ba on the 'Change-On' program and analyzed the social networks of regional organizations through the activation of the Ba. The 'Change-On' program is conducted for several years to promote the efficiency of the NPO network by Daum Generation Foundation. Design/methodology/approach This study made a design to organize the Ba concept of Nonaka & Konno and presented a case of the Ba activated based on the NPO network of regional order. According to the social network analysis of regional cooperation within the network of participating organizations was extended, it was found that the principal plays a significant role as a central hub made. Findings According to the empirical analysis, this study illustrated that various types of network were formed among NPOs based on the 'Change-On'. Furthermore, the networks surrounding NPOs are extended to the other people connected to them. This means that the network of NPOs had been diversified via the facilitation of the Ba. This study throws new highlights on the new role for the Ba as a network promoter in addition to the partner as a technology-provider in the NPO ecosystem. Moreover, the network analysis between before-and-after can be used for the evaluation of the effectiveness of the various Ba programs.

• Proceedings of the Korea Society of Information Technology Applications Conference
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• 2005.11a
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• pp.139-142
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• 2005

Recently research interest in Knowledge Management (KM) has grown rapidly. Companies regard intellectual capital as important asset and strive to deploy KM in an organization to gain a competitive edge. Many organizations currently engage in knowledge management in order to leverage knowledge both within their organization and externally to their shareholders and customers. Most of the previous research related to KM are dedicated to investigate the role of information technology in extracting, capturing, sharing, coverting organizational knowledge. Knowledge workers, however, are paid less attention though they are the key players in KM activities such as knowledge creation, dissemination, capture and conversion. We regard knowledge workers as a major component of KM and starting point of understanding organizational knowledge activities. Therefore we adopt a method to understand and analyze knowldge workers' social relationships. In this paper we investigate Social Network Analysis (SNA) as a tool for analyzing knowledge network. We introduce the basic concept of SNA and suggest a framework for implementing knowledge network by explaining how SNA can be used for analyzing knowledge network. We also propose a numerical method for identifying knowledge workers using SNA after classifying knowledge workers. The suggested method is expected to help understanding key knowledge players within an organization.

• Journal of Intelligence and Information Systems
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• v.15 no.1
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• pp.15-30
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• 2009

As knowledge is now being distributed and shared through the Internet not only in the form of text but also in that of video, UCC (User Created Content) knowledge video sharing services have emerged on the Internet such as Instructables.com. This paper deals with a UCC knowledge video service in real world and reports the case of analyzing its customer model. The knowledge video sharing service can be considered as both a kind of discontinuous innovation, which requires knowledge provider's technical ability of creating and editing UCC video, and a value network, which matches UCC providers and consumers therefore brings network effect, we first adopt the Chasm theory as the base of the customer model and refine the customer model referencing the Technographics, which is also an Internet-refinement of the Chasm model. Finally, non-customer analysis of Blue Ocean strategy is applied for exploring potential customers of the service.