• Journal of Korean Society for Quality Management
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• v.40 no.4
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• pp.631-640
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• 2012

Purpose: This empirical study is focused on the relationship between innovation capability (R&D and Human Resource innovation) and performance in knowledge-based service firms. Methods: We build research model to test how each of innovation capability on technology and human resource is influenced on their financial and non-financial performance in the knowledge-based service industries. Based on the previous research, we hypothesized the factors are regarded innovation capabilities of the firms as the scale of R&D and human resources. Because this study is especially targeted to the performance of knowledge-based service firms. With the survey on 424 main knowledge-based service firms, the multi-regression analysis was performed. Results: The result showed that the scale of R&D and human resources capabilities are main factors for knowledge-based service firms' performance, which reflects the current industrial structure. Conclusion: This study empirically demonstrated that human resources are most important to the growth of knowledge-based service firms.

• Journal of Information Technology Applications and Management
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• v.14 no.3
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• pp.115-136
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• 2007

In this study, we investigate the possibility of deploying a recently emerging Internet-based technology, called Web log or Blog, to address the problems of knowledge transfer and sharing, particularly in the case of tacit knowledge. We examined the use practice of four blogs and then identified several properties relevant to knowledge transfer and sharing. They include the specific style of blog format, content ownership attribution, posted article organization, communication tools and method, news feed function, and various links from/to outside websites. These features were argued to facilitate knowledge transfer and sharing. In particular, we discussed a great deal about the structure of comments and links as tools for collaboration and idea sharing, which enables the knowledge conversion processes (socialization, externalization, combination, and internalization), We then provide several guidelines to develop blogs as a knowledge management tool.

• Management & Information Systems Review
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• v.14
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• pp.181-193
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• 2004

This paper is concerned with the study of 'Knowledge Management', a paradigm of thought based on the idea that the future will be a knowledge-centered society. This paper also provides an overview of both 'what to manage' and 'how to manage' if an organization wants to develop in this environment. The process of 'Knowledge Management' begins with a decision. Presented with a myriad of information, of which we can't afford to obtain it all, what information is of value to the organization? Further, by systematically organizing not only the primary information but also that which was accumulated in the process, Knowledge Management is capable of suggesting a value-added plan of action. This research presents the necessary principles needed in order to successfully use Knowledge Management, specifically a harmony between the human and technological aspects. There cannot be a static solution to the problem, as the environment of the enterprise's problem is dynamic in nature. Throughout the process, the enterprise will constantly change its strategy and structure in order to adapt to variable knowledge, technology, strategy, regulations, consumer interest, etc... The essential constant of these problems is the importance of spending on education. Investments in educations help develope a infrastructure for Information Technology, the development of knowledge distribution strategies, and the creation of efficient Knowledge Management policy.

• Journal of Intelligence and Information Systems
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• v.18 no.2
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• pp.61-83
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• 2012

A knowledge map describes the network of related knowledge into the form of a diagram, and therefore underpins the structure of knowledge categorizing and archiving by defining the relationship of the referential navigation between knowledge. The referential navigation between knowledge means the relationship of cross-referencing exhibited when a piece of knowledge is utilized by a user. To understand the contents of the knowledge, a user usually requires additionally information or knowledge related with each other in the relation of cause and effect. This relation can be expanded as the effective connection between knowledge increases, and finally forms the network of knowledge. A network display of knowledge using nodes and links to arrange and to represent the relationship between concepts can provide a more complex knowledge structure than a hierarchical display. Moreover, it can facilitate a user to infer through the links shown on the network. For this reason, building a knowledge map based on the ontology technology has been emphasized to formally as well as objectively describe the knowledge and its relationships. As the necessity to build a knowledge map based on the structure of the ontology has been emphasized, not a few researches have been proposed to fulfill the needs. However, most of those researches to apply the ontology to build the knowledge map just focused on formally expressing knowledge and its relationships with other knowledge to promote the possibility of knowledge reuse. Although many types of knowledge maps based on the structure of the ontology were proposed, no researches have tried to design and implement the referential navigation-enabled knowledge map. This paper addresses a methodology to build the ontology-based knowledge map enabling the referential navigation between knowledge. The ontology-based knowledge map resulted from the proposed methodology can not only express the referential navigation between knowledge but also infer additional relationships among knowledge based on the referential relationships. The most highlighted benefits that can be delivered by applying the ontology technology to the knowledge map include; formal expression about knowledge and its relationships with others, automatic identification of the knowledge network based on the function of self-inference on the referential relationships, and automatic expansion of the knowledge-base designed to categorize and store knowledge according to the network between knowledge. To enable the referential navigation between knowledge included in the knowledge map, and therefore to form the knowledge map in the format of a network, the ontology must describe knowledge according to the relation with the process and task. A process is composed of component tasks, while a task is activated after any required knowledge is inputted. Since the relation of cause and effect between knowledge can be inherently determined by the sequence of tasks, the referential relationship between knowledge can be circuitously implemented if the knowledge is modeled to be one of input or output of each task. To describe the knowledge with respect to related process and task, the Protege-OWL, an editor that enables users to build ontologies for the Semantic Web, is used. An OWL ontology-based knowledge map includes descriptions of classes (process, task, and knowledge), properties (relationships between process and task, task and knowledge), and their instances. Given such an ontology, the OWL formal semantics specifies how to derive its logical consequences, i.e. facts not literally present in the ontology, but entailed by the semantics. Therefore a knowledge network can be automatically formulated based on the defined relationships, and the referential navigation between knowledge is enabled. To verify the validity of the proposed concepts, two real business process-oriented knowledge maps are exemplified: the knowledge map of the process of 'Business Trip Application' and 'Purchase Management'. By applying the 'DL-Query' provided by the Protege-OWL as a plug-in module, the performance of the implemented ontology-based knowledge map has been examined. Two kinds of queries to check whether the knowledge is networked with respect to the referential relations as well as the ontology-based knowledge network can infer further facts that are not literally described were tested. The test results show that not only the referential navigation between knowledge has been correctly realized, but also the additional inference has been accurately performed.

• Korean Management Science Review
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• v.18 no.1
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• pp.135-145
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• 2001

In recent environment of dynamic management, there is growing recognition that information and knowledge management systems are essential for efficient/effective decision making by CEO. To cope with this situation, we suggest the Data-Miming scheme as a key component of integrated information and knowledge management system. The proposed system measures business performance by considering both VA(Value-Added), which represents stakeholder’s point of view and EVA (Economic Value-Added), which represents shareholder’s point of view. To mine the new information & Knowledge discovery, we applied the improved genetic algorithms that consider predictability, understandability (lucidity) and reasonability factors simultaneously, we use a linear combination model for GAs learning structure. Although this model’s predictability will be more decreased than non-linear model, this model can increase the knowledge’s understandability that is meaning of induced values. Moreover, we introduce a random variable scheme based on normal distribution for initial chromosomes in GAs, so we can expect to increase the knowledge’s reasonability that is degree of expert’s acceptability. the random variable scheme based on normal distribution uses statistical correlation/determination coefficient that is calculated with training data. To demonstrate the performance of the system, we conducted a case study using financial data of Korean automobile industry over 16 years from 1981 to 1996, which is taken from database of KISFAS (Korea Investors Services Financial Analysis System).

• Journal of the Korean Society for information Management
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• v.27 no.2
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• pp.61-74
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• 2010

The knowledge sharing in a knowledge management process is much affecting generation and distribution of knowledge. Especially, the knowledge distribution is being revitalized with the center of social media service like twitter and library service 2.0 in the knowledge-based IT (Information Technology) environment. The present research analyzed the structure and characteristics of a social network inside an organization that is growing like an organism through self-organization through tools for SNA (Social Network Analysis) and multiple regression analysis of independent variables such as 1) a relationship between social network's structure and knowledge sharing, 2) a relationship between structural holes and knowledge sharing influence of centrality, 3) a relationship between individual ability and knowledge sharing of information technology and work recognition.

• Journal of the Korea Society of Computer and Information
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• v.20 no.2
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• pp.169-180
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• 2015

This study looked into these companies and organizations that were working with the knowledge management system in order to verify how practically such introduction of the knowledge management system would affect the organizational performances. The purpose of this study is to present the strategic guidelines should to consider the introduction of the knowledge management system operated by the organization to analyze how factors affect the performance of the introduction of knowledge management systems are organized in empirical. According to the results, the sub-variables of the management factors such as learning organization, evaluation and reward system, organizational trust and knowledge-sharing activity had all the significant effects on the organizational performance, and of the sub-variables of the information technology factors, the information technology-based structure presented statistically significant results which confirmed that the structure itself also had an influence on the organizational performance. However, the study learned that both the information technology maturity and the system structural excellence had nothing to do with the organizational performance.

• Journal of Korean Library and Information Science Society
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• v.33 no.4
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• pp.209-240
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• 2002

This study worts on how to change the public library paradigm in the side view of library faculties and environments, digital library, culture and structure. Also, here manages the need of knowledge management and components with the status problem of public library for a basis. This study aims to propose the total knowledge management model based on the knowledge management frameworks ; management strategy, the human resources, processing, and network.

• Journal of the Korean Society for information Management
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• v.15 no.3
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• pp.133-150
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• 1998

For the purpose of new‘organizational knowledge centric knowledge management’, this paper proposes the knowledge creating organizational memory which shows the knowledge creation in organization according to the dialectical circulation between the domain knowledge and the task knowledge, based on the Yin Yang theory. This paper defines two kinds of organizational knowledge such as the domain knowledge and task knowledge and designs them in the pursuit of its lifecycle. Knowledge creating organizational memory is designed to three knowledge components that circulate through the domain knowledge and the task knowledge according to the object-oriented methodology. Organizational knowledge is designed into the graphical structure of ( i ) knowledge ( ⅱ ) relation between knowledge objects and ( ⅲ ) degree of relation, which receive the legacy of organizational knowledge such as data schema, process model and knowledge base. This design of organizational knowledge can be applied to CBR(Case Based Reasoning), one of knowledge mining tools to create new organizational knowledge.

• IEIE Transactions on Smart Processing and Computing
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• v.3 no.5
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• pp.338-344
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• 2014

As the role of information collection becomes increasingly important in the enormous data environment, there is growing demand for more intelligent information technologies for managing complex data. On the other hand, it is difficult to find a solution because of the data complexity and big scaled amount. Accordingly, there is a need for a special intelligent knowledge base frame that can be operated by itself flexibly. In this paper, by adopting switching function for signal transmission in the synapse of the human brain, I/E selective activation based knowledge reconfiguring mechanism is proposed for building more intelligent information management system. In particular, knowledge network design, a special knowledge node structure, Type definition, I/E gauge definition and I/E matching scheme are provided. Using these concepts, the proposed system makes the functions of activation by I/E Gauge, selection and reconfiguration. In a more efficient manner, the routing and reasoning process was performed based on the knowledge reconfiguration network. In the experiments, the process of selection by I/E matching, knowledge reconfiguration and routing & reasoning results are described.