• 지식경영연구
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• 제1권1호
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• pp.1-18
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• 2000

Knowledge management has recently emerged as an appealing subject in management literature. Although its history is short, it can benefit greatly from the long history of other related disciplines in building its theories. Innovation, organizational learning, knowledge creation, organizational capability building, technology transfer and network, information technology, organizational behavior, and intellectual capital are the disciplines that have accumulated theories related to knowledge management. This paper first presents a conceptual framework that integrates three dimensions: the characteristics of knowledge (tacit and explicit), knowledge process (acquisition, creation, diffusion, storing, measurement, and application of knowledge), and the unit of analysis (individual, organization, sector, and nation). The conceptual framework produces a number of cells that need to be filled by new theories in order to understand knowledge management better. It then reviews existing theories available in the related disciplines that may be used as building blocks in constructing new theories for these cells. Finally, based on the theories available in other disciplines, the paper suggests a set of future research directions for knowledge management at the level of individual, organization, sector, and nation.

• 한국디지털정책학회:학술대회논문집
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• 한국디지털정책학회 2004년도 춘계학술대회
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• pp.383-400
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• 2004

Knowledge management is an essential part for gaining competitive advantage. The knowledge management system deals with information gathering, process, and implementation for the organizational performance advantage. The study integrates knowledge management in view of an internal organizational information processing structure and external strategic issue management system. This means that the coordination between internal systematic process and external scanning mechanism is essential for organizational success.

• 정보관리학회지
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• 제16권2호
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• pp.165-182
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• 1999

본 논문에서는 최근 들어 많은 연구가 진행되고 있는 지식의 정의 및 지식관리에 대해 살펴보고 지식관리시스템의 단계적 절차를 분석함으로써 효율적인 지식관리 방안을 제시하고 있다. 또한, 본 논문은 효율적인 지식관리를 위해 이용자, 지식관리자, 지식관리 기술전문가가 하나의 파트너쉽을 구축해야 한다고 제시하고 있으며 특히, 지식관리자로써 사서의 역할변화에 대해 기술하고 있다. 이러한 연구는 미래의 기존문서, 웹문서 및 각종 멀티미디어 자료등 비정형정보를 지식시스템으로 축적, 유통시킬 수 있는 지식관리시스템 구현을 기초자료로 활용할 수 있을 것이다.

• 지식경영연구
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• 제8권1호
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• pp.1-14
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• 2007

This paper is an exploratory study providing critical research issues in knowledge management strategy, process operations, and knowledge management system design and control in mass customization. The firms implementing mass customization provide good cases adopting recent changes in business environment including increased diversity and variability of customer needs, fast development of related technologies, and increase of the necessity of knowledge management. In this study, required knowledge management characteristics are investigated and future research issues are suggested for successful implementations of knowledge management. Research issues are extracted from the context of strategy, process, and information system for the purpose of practical adaptation and the types of mass customization are emphasized as a mediating element for fit and consistency between firms' corporate strategy and knowledge management characteristics.

• 한국컴퓨터정보학회:학술대회논문집
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• 한국컴퓨터정보학회 2008년도 제38차 하계학술발표논문집 16권1호
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• pp.243-249
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• 2008

Based on a comprehensive framework that reflects lifecycle requirements of KMs and BPMs, we propose an PKMS(Process based KMS) for integrating KMs and BPMs in order to combine the advantages of the two paradigms. This paper first defines the priority order of knowledge according to knowledge type and classifies it into three groups which consist of Basic KM, Practical KM and Reference KM. Then, it suggests PKMS knowledge map composed of much core-knowledge each of which has information about a unit of the related business process. Using the PKMS Knowledge map, we can directly provide related core-knowledge related for the business process while a person is working a unit of business process. This paper designed the PKMS applied to employment insurance business part. Long term goal of the concepts is to concern a change management organization of knowledge on PKMS.

• 한국경영과학회:학술대회논문집
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• 대한산업공학회/한국경영과학회 2000년도 춘계공동학술대회 논문집
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• pp.664-667
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• 2000

Although managing knowledge about business processes has been recognized as an important aspect of Knowledge Management System (KMS), it has not been satisfactorily addressed academically or commercially. This paper proposes a KMS architecture to effectively manage business process as knowledge. It expands commonly recognized KMS functions with the process packaging module that defines business processes, monitors and evaluates process instances, keeps process instance history, and provides link between processes and other knowledge items such as documents and experts. The users can not only find the best practice of a business process but also learn from mistakes. A prototype system is implemented to show the feasibility of the proposed architecture. The results of this paper can contribute to expand current KMSs to help use knowledge to enhance the users' performance in their business processes.

• 지식경영연구
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• 제12권2호
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• pp.81-90
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• 2011

This paper aims at the application of knowledge management in teaching Korean traditional dance (KTD) for elderly people. KTD has been taught using the traditional method of individual verbal instructions. Applying the traditional method in teaching a group of elderly people has limitations for both instructors and for the elderly people. Because there is no uniform method in teaching KTD, each instructor has to create his or her own teaching plan. Also, due to diminishing memory among the elderly people, it is difficult for them to recall what they were verbally instructed. To overcome these limitations in teaching KTD, we propose the application of knowledge management (KM) process. The KM process will allow collecting, storing, sharing, and optimizing the tacit knowledge of KTD. The findings and implications in this study would provide insights not only for the KTD instructors but for the silver industry as well.

• 대한산업공학회지
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• 제35권1호
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• pp.40-50
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• 2009

Knowledge-based services are largely dependent upon human-driven works. Therefore, considering human characteristics is required when modeling processes for knowledge-based services. As an emerging technology for Business Process Management, Human Interaction Management and its supportive process management can be an alternative to deal with human-driven processes. However, current HIM does not suggest concrete method for modeling conditions that are essential to realize supportive process management. And the condition modeling of HumanEdj, the only HIM software implemented, reveals the problem of complexity. As a solution, this paper suggests a fact-oriented ontological approach to process modeling. The approach uses human-friendly form of facts for condition modeling.

• 정보처리학회논문지D
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• 제15D권5호
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• pp.705-712
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• 2008

전 세계적으로 지식경영의 중요성이 확산되는 가운데, 지식관리는 단순히 저장 및 취합하는 방식에서 벗어나 업무프로세스관리(BPM: Business Process Management)와 지식관리(KM: Knowledge Management)를 상호 연계한 지식기반 업무처리(PKMS: Process based KMS) 연구로 확대되고 있다. 특히, 업무 수행 시 다양한 지식을 사용하는 공공기관은 업무에 효과적인 지식관리 필요성이 커지고 있다. 본 논문은 공공기관 업무에 효과적인 지식관리체계를 수립하여 업무프로세스관리시스템(BPMS)와 지식관리시스템(KMS)을 통합한 지식기반 업무처리(PKMS) 시스템을 설계하였다. 이러한 설계를 위하여, 본 연구는 공공업무와 다양한 지식 유형간 상관관계를 조사하고 지식유형을 세 가지 지식그룹으로 분류하여 업무프로세스를 기반으로 한 지식그룹 간 우선순위를 고려한 지식관리체계를 시스템화하였다. 이와 같은 지식관리체계를 기반한 PKMS시스템은 BPM 생명주기와 KM 생명주기의 통합을 통하여 두 가지 패러다임의 장점을 승계하였다. 본 논문에서는 제안한 PKMS 개념을 고용보험 업무에 적용한 사례를 소개한다. 고용보험 PKMS시스템은 단위업무별로 찾아가는 지식관리 환경을 제공함으로써 업무생산성을 극대화한다. 현재 많은 공공기관에서 지식관리시스템을 도입하거나 업무시스템과 연계하는 현 시점에서, 본 연구사례는 BPMS와 KMS의 통합에 관심 있는 기관에게 사례를 바탕으로 한 시사점을 제공하였다.

• 지식경영연구
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• 제10권4호
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• pp.43-60
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• 2009

The current study attempts to provide the field of knowledge management with theoretical grounds from the perspective of social network, resource dependency, and institutional theory. Social network theory considers that knowledge management plays a critical role in organizational innovation through the process of knowledge sharing/creation, communication systems, and a cooperative culture and trust, whereas resource dependency perceives knowledge management as contributing to cost reduction through the process of knowledge capture/storage, database systems, and reward/incentive systems. Plus, from the perspective of institutionalization, this study discusses that organizations can not benefit from knowledge management if it is adopted with the motive of isomorphic change. Finally, this study compares and integrates the three perspectives, and discusses the implications and limitations.