• 한국의류학회지
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• 제22권3호
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• pp.353-364
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• 1998

Consumer knowledge has been discussed as an important concept to understand information processing such as information search and evaluation process. It has been defined as the amounts and contents of information in consumer's memory accumulated by experiences. According to literature review, experts who have much knowledge are likely to retrieve their information related to products for a purchase efficiency. Therefore, they are likely to simplify the information processing for a choice. The purpose of this study was to examine the relationship between clothing product knowledge and evaluative criteria for a purchase. The results were as follows; First, it was found out that evaluative criteria were composed of four dimensions such as the management, the esthetic, the fitness and the brand. Therefore, it is implied that evaluative criteria for purchasing clothing products were multidimensional. Second, the level of objective knowledge was low, and consumers perceived that they didn't have much knowledge related with clothing products. Also, the relationships between objective and subjective knowledge were positive but low. Third, the evaluative criteria were effected by the level of consumer's knowledge significantly. In subjective knowledge, the subjects in a high group considered all criteria more deeply than in a low group. But there was a significant difference only in the esthetic between two groups in objective knowledge. The results of this study imply that consumer knowledge may influence evaluation process. Knowledgeable consumer would consider product attributes deeply for evaluating clothing products, and especially, the esthetic would be an important factor as an attribute including the instrumental and expressive functions in a purchase phase. Therefore, consumer knowl- edge would be a basis of predicting expert's information processing and managing heavy buyer or loyal consumers in apparel industry.

• 경영정보학연구
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• 제5권2호
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• pp.151-168
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• 2003

A knowledge portal is an integrated gateway for accessing relevant knowledge, collaborating and communicating with other users, and also linking internal applications which is becoming crucial in the age of information abundance. Research and development is a typical knowledge-intensive activity. However, knowledge management support in R&D has been minimal in most research organizations. In this paper, a knowledge portal is designed to support team-based researches in science and technology for searching and browsing knowledge, and also communicating with other team members, coordinating research project and collaborating with other researchers. Automating knowledge acquisition from various knowledge sources, knowledge categorization by applying text categorization method, and knowledge recommendation can help to relieve management effort and increase the efficiency of knowledge management processes. A prototype system based on the suggested model is also presented.

• 아동학회지
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• 제31권4호
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• pp.179-197
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• 2010

The present study investigated how mothers with infants and toddlers obtain information about parenting and examined the nature of maternal parenting knowledge in order to evaluate the quality of the information. The mothers' age and educational level were included in the analysis as a influential factor on parenting knowledge. Four hundred and twenty-nine mothers with infants and toddlers completed the questionnaires issued regarding the source and content of parenting information and parenting knowledge. The results indicated that the mothers with only one child preferred to utilize their friends and relatives as their primary source of information and the mothers with more than one child acquired parenting information from their own previous experience. Second, the subjects were most interested in acquiring information related to physical development and medical problems. Third, the main effects of all independent variables were found. In addition, the interactional effects between the educational level and source of parenting information for the mother with only one child and the interactional effects between age and source of parenting information for the mother with more than one child were determined as a result of this study. These results indicate that there are some high-risk groups when it comes to the acquisition of parenting knowledge and we suggest providing valid and reliable information to these most vulnerable groups.

• Asia pacific journal of information systems
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• 제14권4호
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• pp.71-85
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• 2004

Due to exponentially growing threats of cyber attacks, many organizations have begun to recognize the importance of information security. There is an explosion in demand for experienced ISMs(Information Security Managers) and ISSDs(Information Security System Developers). To educate ISMs and ISSDs, identifying the specific knowledge and skill for information security professional is critical. This paper identifies 15 items of knowledge and skill for ISMs and ISSDs using a simplified Delphi technique and categories them. The results of this paper could be used in determining what kinds of knowledge and skill should be included in the curriculum of information security programs.

• Asia pacific journal of information systems
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• 제25권3호
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• pp.519-539
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• 2015

Customers are now demanding ever better service from customer service representatives (CSRs) to create superior customer service. Accordingly, CSRs are required to have more specialized knowledge and abilities of customer service. This study examines the roles of accumulated customer knowledge in electronic knowledge repositories (EKRs), which a firm has developed for customer service over time to enhance CSRs' work capabilities and work performance, in the context of call centers. To test the proposed research model and hypotheses, we conducted LISREL analysis using 261 responses collected on CSRs working for inbound call centers. The key results are as follows. First, accumulated customer knowledge in EKRs enhances CSRs' knowledge utilization and service expertise during the customer contact. Second, CSRs' knowledge utilization reinforces service expertise. Finally, service quality depends on CSRs' knowledge utilization and service expertise, but it is not directly related to accumulated customer knowledge. Overall, the findings suggest that accumulated customer knowledge in EKRs enhances CSRs' knowledge utilization and service expertise, and thereby leading to superior service quality.

• 정보관리연구
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• 제35권4호
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• pp.17-33
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• 2004

최근 지식과 정보의 창출, 확산 및 활용을 기반으로 하는 지식기반 경제로의 이행이 가속화되고 있다. 이러한 변화 하에서 기술시장 지식정보는 연구개발, 신규투자, 기술도입, 수출시장 모색, 시장 개척, 미래 발전전략 수립 등에 있어서 가장 중요한 요소가 되고 있다. 본 고는 이상적인 기술시장 지식정보 시스템을 구축하기 위해 국내 기술 시장 지식정보와 관련된 유사 사이트의 현황과 문제점을 분석하고, 그 결과를 수합하여 개발방향을 제시하였다. 이 시스템에서는 사용자가 직접 정보분석 시스템에 참여하여 데이터를 분석하여 필요한 데이터를 얻을 수 있도록 하였다. 또한, 다양한 분야의 전문가들이 개별기술 및 아이템의 기술 시장 지식정보에 대해 심층적이고 신속히 정보를 제공함으로써, 국제사회의 급속한 환경변화와 그에 따른 불확실성의 증대에 적극적으로 대처하여, 국가 기술경쟁력 강화에 이바지할 수 있도록 하였다.

• Agribusiness and Information Management
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• 제1권1호
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• pp.109-117
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• 2009

• 한국문헌정보학회지
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• 제39권4호
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• pp.89-104
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• 2005

디지털 보존 주제분야를 중심으로 지식영역 비주얼화(knowledge domain visualization)를 시도하였다. 분석을 위한 데이터는 1990년부터 2005년까지의 기간 동안의 Web of Science DB를 중심으로 총 74건의 문헌을 추출하여 활용하였다. 지식영역 비주얼화를 위하여 사용한 툴은 서지DB를 중심으로 비주얼 데이터마이닝 결과를 제공하는 Java 어플리케이션인 CiteSpace이다. 분석 결과, 디지털 보존 분야의 핵심적인 지식 영역은 최신정보기술을 중심으로 한 디지털 보존전략, 정보네트워크와 보존시스템, 전자정부와 지식관리의 세 영역인 것으로 나타났다.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제10권3호
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• pp.1442-1453
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• 2016

Now, there are prodigiously expanding worldwide economic networks in the information society, which require their social structural changes through technology innovations. This paper so tries to formally define a process-centered knowledge model to be used to analyze policy-making procedures on technology innovations. The eventual goal of the proposed knowledge model is to apply itself to analyze a topic network based upon composite keywords from a document written in a natural language format during the technology innovation procedures. Knowledge model is created to topic network that compositing driven keyword through text mining from natural language in document. And we show that the way of analyzing knowledge model and automatically generating feature keyword and relation properties into topic networks.

• Journal of Information Science Theory and Practice
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• 제1권4호
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• pp.12-37
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• 2013

Organizational climate and organization culture can be some of the leading factors in hindering knowledge sharing within the organization. It is generally accepted that successful knowledge management practice, including knowledge sharing, comes as a result of a conducive and knowledge sharing friendly environment. Organizations that promote and reward collective work generate a trustful and a more collaborative learning culture. The perception of fairness in an organization has been considered an important indicator of employee behavior, attitude, and motivation. This study investigates organizational justice perception and its impact on knowledge sharing practices among forensic experts in the Turkish National Police. The study findings revealed that senior officers, who are experts in the field, have the strongest organizational justice perception. Meanwhile, noncommissioned officers or technicians bear positive but comparatively weaker feelings about the existence of justice within the organization. The study argues that those who satisfy their career expectations tend to have a higher organizational justice perception.