• The Journal of Asian Finance, Economics and Business
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• 제5권3호
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• pp.113-119
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• 2018

Higher Education Institutions (HEIs) are place contributing to the intellectual advancement of the nation, quality human resource, and to a number of socio-economic improvements for society and organizations. Despite facilitators and staffs are the bare-bone of HEIs, there is a scarcity of research, both conceptual and empirical, focusing on their organizational citizenship behaviors (OCB). To attempt to fill this gap, this article develops a conceptual model of OCB under influencing of organizational justice and job satisfaction. The prospective respondents were chosen randomly from HEIs (public and private). Individuals have been employed at least one year and above will be the unit of analysis in which the experimental test of the proposed model will be conducted. The results suggest that organizational citizenship behavior is one of the most important factor influence the organizational performance. Furthermore, the performance of HEIs does not affect only the national human resources, but also impact on national economy. In this context, a conceptual framework is proposed to study the determinants of organizational citizenship behavior in the form of organizational justice and job satisfaction. Additionally, the ultimate benefits of OCB through perceived organizational justice with job satisfaction as mediator is enlightened. Finally, the authors discuss the managerial implications of their research.

• 대한교통학회지
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• 제25권3호
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• pp.7-17
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• 2007

단순한 배기가스의 양적 감소를 위한 노력에서 벗어나 환경정의와 같은 새로운 이론적 체계 속에서 교통 운영 개선과 대기오염 개선을 함께 살펴보았다. 즉, 환경정의의 관점에서 새로운 목표를 설정하고. 설정된 목표를 달성하기 위한 교통운영 대안들을 마련한 후, 교통 및 환경차원에서 동시에 적용 평가하는 틀을 마련하였다. 이러한 이론적 틀은 교통개선을 통한 환경정의 구현 목표 설정, 교통운영전략 시나리오 수립, 시나리오별 결과 산출, 결과 분석 및 시사점 도출의 과정으로 구성된다. 본 연구를 통해 환경적 요구가 뚜렷하게 강조되어야 하는 경우에는 환경정의가 우선되는 교통운영 개선전략을 마련하고 평가하여 시행할 수 있는 도구를 마련하였다.

• Asian Journal for Public Opinion Research
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• 제4권3호
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• pp.123-165
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• 2017

In this paper, we look at mediation of public policies in different areas of governance. Editorials appearing in an Indian English language newspaper during the period of an intense public debate on the issue of affirmative action in favor of a section of the population, the Other Backward Classes (OBC) - a popular reference to the socially and educationally backward classes of citizens under India's constitution constitute the sample for the study. Apart from editorials on the public policy of reservation of seats in admission to higher education institutions for the OBC, editorials on three other areas of governance, namely, development, economy, and public administration appearing in the same newspaper, are also consulted to understand media framing of social issues and more specifically, issues of social justice. Inductively identifying the various frames used in its editorials by the newspaper, I detect predominant use of 'personalized' frame in respect of editorials pertaining to the policy area of social justice; and distinguish it from the 'generic' frame of 'characterization' found in theory. The study concludes that the sample editorials in respect of other public policies did not use the personalized frame found in editorials on social justice.

• 한국콘텐츠학회논문지
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• 제16권7호
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• pp.359-367
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• 2016

본 연구는 지각된 공정성이 보상의사소통과 직무만족의 관계를 매개할 수 있는지 실증적으로 검증하기 위한 목적으로 시도되었다. 보상이 이루어지는 시점에서 기업과 종업원의 적절한 정보교환을 포함한 의사소통은 종업원의 직무만족을 가져올 수 있다. 또한 종업원이 보상과 관련된 정보교환의 과정에서 지각하는 공정성의 수준에 따라 직무만족의 변화가 이루어질 수 있다. 본 연구는 세 변수간의 관계를 실증 자료를 활용하여 검증함으로써 지각된 공정성의 실질적인 의미를 확인하였다. 실증분석 결과 보상의사소통은 직무만족에 긍정적인 영향을 미치며, 종업원이 보상과 관련되어 조직에 대한 공정성을 지각하는 정도가 높을수록 직무만족 역시 확대된다는 사실이 확인되었다. 본 연구는 실증연구의 결과를 바탕으로 보상이 이루어지는 상황에서 조직의 관리자가 종업들의 직무에 대한 만족도를 높이기 위한 구체적이고 실천적인 방향을 제시하였다.

• 한국IT서비스학회지
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• 제15권1호
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• pp.269-287
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• 2016

In general, service failure occurs inevitably and the customers who experienced the greater dissatisfaction have the higher expectations of service recovery. However, most of the previous studies have focused on the evaluation and risk factors of pre-service quality. Thus, this study is contrary to the numerous previous studies and focus on the effectiveness of mobile application advertisement users' perceived perception on service recovery after service fails. A research model presented in this study is based on the Equity Theory and deeply evaluated the effectiveness of Distributive Justice, Interactional Justice, and Authenticity Relevance on Service Recovery. The survey of this study was conducted among 286 users who have experienced a services recovery of mobile application advertising. As a result, among all the factors of users of mobile application advertising, Distributive Justice, Interactive Justice, and Relevance have a positive impact to Satisfaction. In addition, Distributive Justice, Authenticity and Satisfaction also have a positive impact to Trust. Ultimately, Satisfaction and Trust have a positive impact to Service Recovery. The results of this study are expected as a reference for presenting a new business model for mobile application advertising industry, reducing business risk and enriching the related researches.

• The Journal of Asian Finance, Economics and Business
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• 제7권7호
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• pp.413-424
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• 2020

This study examines the direct effect of workforce restructuring on the withdrawal behavior and mediating effect of perceived job insecurity. Empirically it also explores the moderating effect of career plateau and procedural justice on the above relationship. The study focuses on the mediating role of job insecurity and the moderating role of career plateau in relations to procedural justice, which will concentrate on the relationship between workforce restructuring and withdrawal behavior. For the empirical study, we collected and analyzed 442 survey data from employees of Korean companies. SPSS 24 is used for reliability, correlation and regression analysis. The results of the empirical analysis are as follows. First, perceived job insecurity mediated the relationship between workforce restructuring and withdrawal behavior. Second, content career plateau had a negative moderating effect on the relationship between workforce restructuring and job insecurity. Finally, the moderating effect of procedural justice was not supported. This research extend workforce restructuring and career plateau related studies; by exploring the mediating variable and moderating variable on the relationship between workforce restructuring and the pertaining outcomes. Based on the results, we provide theoretical and practical implications along with future research recommendations.

• 보건의료산업학회지
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• 제12권1호
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• pp.13-22
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• 2018

Objectives : This study examines the voluntary participation of the members of an organization who maintain cordial and friendly relationships with their colleagues, so that the human resources department within a hospital can be used efficiently. Methods : A total of 600 copies of the questionnaire were distributed, and 524 copies were returned (88%). Of these, 518 copies were used to verify statistic results using IBM SPSS and AMOS Ver. 22.0, including factor analysis, path analysis, mediating effects, and moderating effects. Results : The effect of organizational trust on organizational citizenship behavior has shown that OCBI (Interpersonal) is highly affected at large hospitals. However, the effect of organizational trust on OCBO (Organizational) is highly affected at small hospitals. Conclusions : The results of a gap analysis indicated that among the different aspects of organizational justice, distributive justice and interactional justice have a positive effect on organizational trust in small hospitals. The results also revealed that organizational trust and organizational citizenship behavior in small hospitals are more strongly affected than they are in large hospitals. As a result, job efficiency is improved in smaller hospitals.

• 가정과삶의질연구
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• 제19권2호
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• pp.23-30
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• 2001

The purpose of this study was to examine the effect of the traditional fairy tales based program on the improvement of preschoolers level of distributive justice reasoning. The program was developed on the six Korean fairy tales which deal with the sharing problem among the friends and the families. The subjects were seventy-six, 4- and 5-year-old children selected from two kindergartens in Seoul and Ichon. Solomon 4-group experimental design was used. Each children were assigned for 2 experimental groups and for 2 control groups. Before the intervention, the subjects in experimental group 1 and control group 1 were interviewed individually with story dilemmas for their distributive justice reasoning. For eight-week period, the program based on six Korean traditional fairy tales were used as an intervention. After the intervention, all the subjects were interviewed individually with another story dilemmas. The data were analyzed in SPSS Win 10.0 program, by frequency, percentile, mean, standard deviation, paired t-test and independent t-test. As a result, the children in experimental groups had higher level of distributive justice reasoning than those in control groups. That is, program based on the traditional fairy tales gave positive effect on preschoolers distributive justice reasoning.

• 대한가정학회지
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• 제43권3호
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• pp.147-159
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• 2005

The purpose of this study was to analyze the effect of justice (distributive, interactional, and procedural) perception of e-service recovery in restaurant businesses on e-service recovery satisfaction, negative word of mouth, trust, and commitment. We designed a quasi-experimental study using eight different scenarios of justice application. One of the eight scenarios was distributed to each respondent to read, and the respondent then answered regarding feelings and subsequent action. Data analysis was based on 232 usable responses. The results imply that interactional justice is more important than other forms of justices in e-service recovery of restaurant businesses, indicating that restaurants must approve the service failure, make an apology to the customer, and maintain a courteous attitude at all times. In addison, the restaurant has to consider an e-service recovery program as a long-term strategy because the effect of e-service recovery in restaurant businesses grows slowly and takes time-consuming effort.

• 정보보호학회논문지
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• 제26권5호
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• pp.1243-1250
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• 2016

본 논문은 조직내에서 나타나는 상사의 비인격적 감독이 종업원들이 정보보안 정책을 준수하려는 의도에 미치는 영향을 규명하고자 하였다. 또한 이러한 영향 관계를 종업원들이 인식하는 조직공정성이 조절하는 효과도 규명하고자 하였다. 분석한 결과, 비인격적 감독은 조직 내의 정서적 사회적 유대감을 낮추고, 조직원들이 조직의 정보보안정책을 준수하려는 의도에 부정적인 영향을 끼치고 있으며 조직공정성은 비인격적 감독과 보안정책 준수의도 사이의 부정적 관계를 완화시키는 것으로 나타났다. 특히 분배공정성이 높을수록 부정적 관계가 완화되는 것으로 나타났다.