• Title/Summary/Keyword: job evaluation

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Study on Effects of Person-Job Fit of High Touching Service Employees on Emotional Intelligence and Job Satisfaction (서비스 종사자의 개인-직무적합성이 감정지능 및 직무만족에 미치는 영향에 관한 연구)

  • Kim, Yu-Kyung
    • Journal of Distribution Science
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    • v.14 no.4
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    • pp.81-92
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    • 2016
  • Purpose - In recent years, management scholars have expressed growing interest in the concept of person-Job fit because of having many benefits for employees' attitudes and behaviors. The related research is needed to determine what specific types of fit are related to each other, and to get important individual outcomes. Person-job fit of employees in service organization plays an important role in company as well as person in service industry. Person-job fit, representing the consistency between person (service provider) and job (service provided to the customers), gives significant and positive effects on the attitude and behavior of service provider. On the basis of the study background, the purpose of this study is as follows. First, we would like to examine the effects of person-job fit of service provider on their emotional intelligence. Emotional intelligence is divided into four sub-factors such as self-understanding, understanding others, emotional utilization, and emotional regulation. Second, we would like to identify the relationships between job satisfaction and sub-factors such as self-understanding, understanding others, emotional utilization, and emotional regulation. Research design, data, and methodology - We performed structural equation model using Spss 18.0 and Amos 20.0 in order to verify the hypotheses. Subjects were golf service assistants who were high-touching service with high degree in interaction and long contact time with customers. 178 out of the total 200 surveys were used in evaluation from helpers of golf service working as full-time service provider after selecting two locations of golf course located near Busan. From the evaluation of reliability and validity with variables used in this research, they satisfied and confirmed certain standard. Results - The results are as follows. First, as the results of identifying the relationships between person-job fit and emotional intelligence of service provider, person-job fit did not have positive and significant effect on self-understanding. On the other hand, it affected positively and significantly other factors in emotional intelligence such as emotion to others, emotional utilization, and emotional regulation. Second, as the results of identifying the relationship between emotional intelligence and job satisfaction, sub-factors in emotional intelligence such as emotion to others, emotional utilization, and emotional regulation except self-emotion affected significantly and positively job satisfaction. However, self-emotion did not have significant and positive effects on job satisfaction. Conclusion - These results will be valuable and used for service providers. In addition, many service providers will recognize that person-job fit is very important to get a job. This research has a purpose on the assumption that appropriateness between individual and task in service industry shall act as major influence in emotional intelligence of service provider. Recognitive ability of service provider is also very important per characteristics of service, but emotional intelligence that interacts and connected directly with most customers can be a very meaningful factor as well. Emotional intelligence allows people to recognize, understand, and empathize the emotion of customers shall be a positive reinforcement for customers to evaluate the service ultimately.

Suggestions on the implementation plan for job-based dental technician practical exam (직무기반 치과기공사 실기시험 시행 방안에 대한 제언)

  • Kim, Jae-Hong;Kim, Ki-Baek;Kim, Won-Soo
    • Journal of Technologic Dentistry
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    • v.43 no.4
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    • pp.181-185
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    • 2021
  • Purpose: This study aims to make suggestions for the implementation of the job-based dental technician practical exam. Methods: The duties of dental technicians and the recent trends in the dental technician field were defined and identified, respectively, to achieve the purpose of the current study. The practical test system of domestic and foreign national tests was comparatively analyzed to seek improvements. Additionally, the direction of the practical test to be taken in the future was investigated through a public hearing of domestic experts. Results: As a result of this study, the job site of dental technicians was recently found to be undergoing many changes, and it can be observed that related laws and the work site have already changed. Comparison of overseas test systems showed that Korea was limited to a rather small evaluation range; in general, the scope of the evaluation of the practical tests in foreign countries was widely conducted. In the results of the public hearing, opinions exist that the evaluation range of the practical test was expanded and that new subjects were needed, but the opinion on the existence of practical difficulties was mainly mentioned. Conclusion: The evaluation range of the current practical examination subjects should be expanded and the evaluation of digital dental engineering subjects should be added to proceed with the job-based practical examination. However, it seems that efforts should be made gradually through various efforts in the future due to practical difficulties.

Development of a Platform to resolve the Mismatch between Job and Competence in Recruitment Market (채용시장 직무와 역량 간 미스매치 해소를 위한 플랫폼 개발)

  • Kim, Jongho
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.12 no.3
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    • pp.11-24
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    • 2016
  • The purpose of this study is to develop a recruiting platform resolving the mismatch between corporate job and job finder's competence in recruitment market. For this, we investigated technological trends and limitation on recruit platform. Based on the findings, this study investigates the trends and directions related to recruiting platform evolution and identified critical success factors and development strategies for successful development of recruiting platform. Two development strategies include employment of online resume and construction of database assessing job finder's competence. We also proposed target system architecture incorporating job database, competency assessment form, capability oriented resume. To analyze user requirement national competency standards and core job capability evaluation model were analyzed. Next, we designed integrated database, user interfaces, and dynamic functionalities using the forms developed in earlier stage. Finally, we assessed the fidelity of form item, integrity of database, and the usability of interface to evaluate the effectiveness of the system.

Baking Properties of Yeast Breads Containing Various Combinations of Job's-tears Flour and Wheat Flour (율무쌀가루 혼합빵의 제빵 특성 비교)

  • 김정숙;박신인
    • Journal of Food Hygiene and Safety
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    • v.14 no.1
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    • pp.17-21
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    • 1999
  • The baking property, chemical composition, instrumental characteristics and sensory quality of yeast breads containing various mixing percentage of Job's-tears flour with wheat flour were studied. The loaf volume and baking quality of the yeast bread made from mixing of 30% Job's-tears flour were similar to those of wheat flour bread. The contents of crude protein, crude fat, and crude ash in Job's-tears flour breads were much higher than those of wheat flour brad. Instrumental rheological characteristics of the yeast breads were measured with a Texture Analyzer. As the addition level of Job's-tears flours increased, hardness of the yeast breads increased but fracturability, adhesiveness, springness, cohesiveness, gumminess, chewiness and resilience decreased. The results of sensory evaluation revealed that Job's-tears flour was added to wheat flour at a replacement level of 10% without a large adverse effect on flavor, taste, mouthfeel and aftertaste.

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A Study on Job Stress of Aircraft Composite Material Part Manufacturing Workers (항공기 복합소재 부품 제조업 종사자의 직무 스트레스 분석)

  • Yoon, Hoon-Yong;Lee, Choon-Jae;Jang, Jun-Hyuk
    • Journal of the Ergonomics Society of Korea
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    • v.29 no.5
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    • pp.751-762
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    • 2010
  • The purpose of this study was to investigate the job stress factors of aircraft composite material part manufacturing workers using survey based on 'Job stress factors evaluation tool for Koreans' that was developed by KOSHA in 2003. Two hundred and fifty workers participated in this study, and among them 204 responses were analyzed for this study due to the unreliability and insincerity of responses. The eight job stress factors which are physical environment, job autonomy, job insecurity, organizational system, workplace culture, unfair compensation, relationship conflict, and job requirement were analyzed. The results showed that the stress level of the six job stress factors which are physical environment, job autonomy, job insecurity, organizational system, workplace culture, unfair compensation was relatively higher than that of other industry workers. Generally, all eight job stress factors showed higher stress with temporary workers than with permanent workers, and especially job autonomy, job insecurity, organizational system, and unfair compensation factors showed statistically significant differences (p<0.05). Since the temporary workers are insecure with their job, weak position in organization, having little self-control for the job and lower pay level than that of permanent workers though the job is as same as permanent workers', the stress level of above job stress factors would be much higher than that of the other factors. The group of unsatisfactory with workplace showed higher job stress than group of satisfactory with workplace in all job stress factors, as expected, at the statistically significance level (p<0.05). From the results of this study, the work loss due to the job stress could be prevented, and accurate stress factors could be removed at the workplace. Also the job stress management program can be implemented to improve the work efficiency and the workers' quality of life.

Job Stress and Its Related Factors among 119 Rescue Workers (119 구급대원의 직무스트레스 및 그의 관련요인)

  • Yoon, Seok-Han;Park, Ho-Jin;Cho, Young-Chae
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.19 no.10
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    • pp.549-558
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    • 2018
  • This study was conducted to define the level of job stress and to determine its association with sociodemographic and health related characteristics, as well as job-related factors. The subjects surveyed were 1,240 out of 119 rescue workers who worked in 14 fire stations across the country by self-administered questionnaires during the period of 1 March, to 30 April, 2016. As a result, the score of job stress was significantly higher in the unmarried, no coffee drinking, poor subjective sleep evaluation, unhealthy, lower position, lower job career, hard physical burden of work, job dissatisfaction, unfit for job groups without group of consider quitting the job than their respective counterparts. Multiple regression analysis revealed that the factors influencing job stress included coffee drinking, subjective sleep evaluation, job career, physical burden of work, sense of satisfaction in work, fitness for the job and considering quitting the job. Overall, the results of this study results suggest that the job stress of 119 rescue workers is influenced by variable factors as well as sociodemographic characteristics, health-related behaviors and job-related characteristics.

A Study of Job Analysis of Certified Housing Environment Professional (주거환경사 직무분석에 관한 연구)

  • Lee, Min-Ah;Cho, Jae-Soon;Kim, Mi-Jeong;Kim, Jung-In;Chung, Mi-Ryum
    • Proceeding of Spring/Autumn Annual Conference of KHA
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    • 2011.04a
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    • pp.193-196
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    • 2011
  • The purpose of this study was to clarify the distinct working areas of Certified Housing Environment Professional(CHEP) through the job analysis, to prepare the basic documentation required for a national official approval, and to provide the information of the curriculum organization for collegiate education on housing environment-related majors. Two previous reports, the qualifying system and performed in 2005 and 2009 by the qualification management committee under the Korean Housing Association, were foundation of this study. Two advisory council meetings were held, which are composed of 5 housing professionals and 11 professors working in housing environment-related departments. The results of the study were summarized as follows. The main jobs of CHEP were classified into six categories; the analysis, planning, service, residents' evaluation, social evaluation, and physical evaluation of the housing environment. CHEP can participate in the planning stage of architectural or interior design through the investigation of residents' perception and behaviors, and the analysis of socio-economic and life style trends. They also can play an important role in living supporting services of housing management area through the community program development, management and evaluation, which may bring about community vitalizations and social integrations. This study might need to finalize based on the affluent input of colleague.

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Development of Odor-Reduced Korean Traditional Cheonggukjang Added with Job's Tears (냄새저감형 율무청국장 제조에 관한 연구)

  • Park, Ju-Hun;Han, Chan-Kyu;Choi, Sook-Hyun;Lee, Bog-Hieu;Lee, Hye-Jeong;Kim, Sung-Soo
    • Journal of the Korean Society of Food Science and Nutrition
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    • v.40 no.2
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    • pp.259-266
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    • 2011
  • This study was performed to develop an odor-reduced Korean traditional Cheonggukjang (fermented soybean paste) by adding Job's tears to Cheonggukjang made with soybean (control) only. The study included the determination of best addition percentage of Job's tears versus soybean, sensory evaluation, and aroma patterns and its components as well as proximate composition analyses of Cheonggukjang. Job's tears Cheonggukjang (CAJT) was prepared by inoculating Bacillus subtilis and fermented at $40^{\circ}C$ for 48 hours. Ratios of soybean : Job's tears for Job's tears Cheonggukjang were 1:1, 2:1, 3:1, and 4:1, respectively. In comparison of proximal composition, Job's tears Cheonggukjang was high in moisture and carbohydrates, but low in calorie, fat, protein, ash and amino nitrogen. The pH of CAJT was lower than those of control and conventional Cheonggukjang (CC) sold in the market, and the acidity was the lowest in CC. The color of Job's tears Cheonggukjang appeared the whiter and more yellowish, but less reddish in proportion to contents of Job's tears. The contents of viscous substances were higher in CAJT compared with those of control and CC. The contents of glutamic acid, the major components of viscous substances were lower in CAJT than in control and CC, and the contents of fructose higher in CAJT. The scores of sensory evaluation were the highest in Job's tears Cheonggukjang mixed with soybean : Job's tears=4:1. The aroma pattern of CC analyzed was conspicuously dissimilar to the control and CAJT and also discriminated by electronic nose examination. The pyrazines, volatile compounds peculiar to Cheonggukjang, were found to be lower in CAJT by SPME-GC/MS assay. Additionally, the acetic acid, butanoic acid, and naphthalene causing off-flavor were identified in CC, but not in Job's tears Cheonggukjang. The strength of odor through sensory evaluation was by far the lowest in CAJT among the groups. From the findings, it had shown that Job's tears Cheonggukjang would be produced successfully when the ratio of 4:1 (soybean : Job's tears) is employed. Also, it was proved that appropriate ratio of Job's tears addition makes Cheonggukjang odor-reduced and well accepted by people.

The effects of job stress and emotional labor on Perceptive health status of dental hygienist's (치과위생사의 직무스트레스, 감정노동이 지각된 건강상태에 미치는 영향)

  • Lee, Myung Sun;Lim, Hee-Jung
    • The Journal of Korean Society for School & Community Health Education
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    • v.20 no.3
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    • pp.43-52
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    • 2019
  • Objectives: This study aims to understand the effects of job stress and emotional labor on perceptive health status of dental hygienist's. And provide basic data by for establishing the plan for the effective management of job stress and emotional labor and the promotion of health. Methods: Self-evaluation questionnaires were surveyed for 441 dental hygienist's who agreed to participate in the survey, using questionnaires used in the preceding study were modified and complemented. We analyzed the data with frequency analysis, descriptive statistics, t-test, chi-square test와 ANOVA, Spearman correlation coefficient by using IBM SPSS Statistics 21.0 (IBM Co., Armonk, NY, USA). The significance level for significance was set at 0.05. Results: health status were job stress, emotional labor significant negative correlation. The factors having significant effects on health problem were physical health status, the job culture of job stress, lack of job autonomy, organizational instability, and workplace culture. In addition, social health status was affected by emotional expressionism, relationship conflict, organizational instability, organizational system, and workplace culture. Conclusion: Recognizing the importance of the management of job stress and emotional labor in the working environment to dental clinic and hospital managers and managerial dental hygienists, a dental hygienist health promotion intervention program is needed to mitigate and cope with job stress and emotional labor.

Job analysis and satisfaction of dietitians.nutrition teacher in school foodservice by school type in Gwangju and Jeonnam area (광주.전남 지역 학교급식 영양사.영양교사의 학교유형에 따른 직무분석 및 만족도 연구)

  • Kim, Hye-Kyoung;Khil, Jin-Mo
    • Journal of Nutrition and Health
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    • v.45 no.3
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    • pp.274-282
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    • 2012
  • The objective of this study was to examine job performance and importance, and job satisfaction of school foodservice dietitians nutrition teacher in Jeonnam and Gwangju area according to the school types (elementary school, middle school, high school). A total of 646 questionnaires were distributed, 244 questionnaires were analyzed using SPSS 12.0 for a descriptive analysis, t-test and ANOVA. There were significant differences between the school dietitians' nutrition teachers' job performance and importance in all areas of the job analysis for all school types. In the foodservice management/evaluation and nutrition education area, elementary and middle school foodservice dietitian nutrition teacher showed a significantly higher performance, compared to that of high school dietitian nutrition teacher. Nutrition education was recognized by elementary and middle school dietitian nutrition teacher to be more significantly important than that of high school dietitian nutrition teacher. Elementary school foodservice dietitian nutrition teacher was most satisfied with their job condition. Dietitian working in middle school was least satisfied with the salary and compensation. These results suggest that appropriate curriculum should be structured according to foodservice dietitian nutrition teacher of the school type for improving the work efficiency. In order to increase the job satisfaction, the employment status of school dietitian should be guaranteed by the government and school officials, especially in the middle and high schools.