• 제목/요약/키워드: job evaluation

검색결과 840건 처리시간 0.024초

서비스 종사자의 개인-직무적합성이 감정지능 및 직무만족에 미치는 영향에 관한 연구 (Study on Effects of Person-Job Fit of High Touching Service Employees on Emotional Intelligence and Job Satisfaction)

  • 김유경
    • 유통과학연구
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    • 제14권4호
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    • pp.81-92
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    • 2016
  • Purpose - In recent years, management scholars have expressed growing interest in the concept of person-Job fit because of having many benefits for employees' attitudes and behaviors. The related research is needed to determine what specific types of fit are related to each other, and to get important individual outcomes. Person-job fit of employees in service organization plays an important role in company as well as person in service industry. Person-job fit, representing the consistency between person (service provider) and job (service provided to the customers), gives significant and positive effects on the attitude and behavior of service provider. On the basis of the study background, the purpose of this study is as follows. First, we would like to examine the effects of person-job fit of service provider on their emotional intelligence. Emotional intelligence is divided into four sub-factors such as self-understanding, understanding others, emotional utilization, and emotional regulation. Second, we would like to identify the relationships between job satisfaction and sub-factors such as self-understanding, understanding others, emotional utilization, and emotional regulation. Research design, data, and methodology - We performed structural equation model using Spss 18.0 and Amos 20.0 in order to verify the hypotheses. Subjects were golf service assistants who were high-touching service with high degree in interaction and long contact time with customers. 178 out of the total 200 surveys were used in evaluation from helpers of golf service working as full-time service provider after selecting two locations of golf course located near Busan. From the evaluation of reliability and validity with variables used in this research, they satisfied and confirmed certain standard. Results - The results are as follows. First, as the results of identifying the relationships between person-job fit and emotional intelligence of service provider, person-job fit did not have positive and significant effect on self-understanding. On the other hand, it affected positively and significantly other factors in emotional intelligence such as emotion to others, emotional utilization, and emotional regulation. Second, as the results of identifying the relationship between emotional intelligence and job satisfaction, sub-factors in emotional intelligence such as emotion to others, emotional utilization, and emotional regulation except self-emotion affected significantly and positively job satisfaction. However, self-emotion did not have significant and positive effects on job satisfaction. Conclusion - These results will be valuable and used for service providers. In addition, many service providers will recognize that person-job fit is very important to get a job. This research has a purpose on the assumption that appropriateness between individual and task in service industry shall act as major influence in emotional intelligence of service provider. Recognitive ability of service provider is also very important per characteristics of service, but emotional intelligence that interacts and connected directly with most customers can be a very meaningful factor as well. Emotional intelligence allows people to recognize, understand, and empathize the emotion of customers shall be a positive reinforcement for customers to evaluate the service ultimately.

직무기반 치과기공사 실기시험 시행 방안에 대한 제언 (Suggestions on the implementation plan for job-based dental technician practical exam)

  • 김재홍;김기백;김원수
    • 대한치과기공학회지
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    • 제43권4호
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    • pp.181-185
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    • 2021
  • Purpose: This study aims to make suggestions for the implementation of the job-based dental technician practical exam. Methods: The duties of dental technicians and the recent trends in the dental technician field were defined and identified, respectively, to achieve the purpose of the current study. The practical test system of domestic and foreign national tests was comparatively analyzed to seek improvements. Additionally, the direction of the practical test to be taken in the future was investigated through a public hearing of domestic experts. Results: As a result of this study, the job site of dental technicians was recently found to be undergoing many changes, and it can be observed that related laws and the work site have already changed. Comparison of overseas test systems showed that Korea was limited to a rather small evaluation range; in general, the scope of the evaluation of the practical tests in foreign countries was widely conducted. In the results of the public hearing, opinions exist that the evaluation range of the practical test was expanded and that new subjects were needed, but the opinion on the existence of practical difficulties was mainly mentioned. Conclusion: The evaluation range of the current practical examination subjects should be expanded and the evaluation of digital dental engineering subjects should be added to proceed with the job-based practical examination. However, it seems that efforts should be made gradually through various efforts in the future due to practical difficulties.

채용시장 직무와 역량 간 미스매치 해소를 위한 플랫폼 개발 (Development of a Platform to resolve the Mismatch between Job and Competence in Recruitment Market)

  • 김종호
    • 디지털산업정보학회논문지
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    • 제12권3호
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    • pp.11-24
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    • 2016
  • The purpose of this study is to develop a recruiting platform resolving the mismatch between corporate job and job finder's competence in recruitment market. For this, we investigated technological trends and limitation on recruit platform. Based on the findings, this study investigates the trends and directions related to recruiting platform evolution and identified critical success factors and development strategies for successful development of recruiting platform. Two development strategies include employment of online resume and construction of database assessing job finder's competence. We also proposed target system architecture incorporating job database, competency assessment form, capability oriented resume. To analyze user requirement national competency standards and core job capability evaluation model were analyzed. Next, we designed integrated database, user interfaces, and dynamic functionalities using the forms developed in earlier stage. Finally, we assessed the fidelity of form item, integrity of database, and the usability of interface to evaluate the effectiveness of the system.

율무쌀가루 혼합빵의 제빵 특성 비교 (Baking Properties of Yeast Breads Containing Various Combinations of Job's-tears Flour and Wheat Flour)

  • 김정숙;박신인
    • 한국식품위생안전성학회지
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    • 제14권1호
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    • pp.17-21
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    • 1999
  • The baking property, chemical composition, instrumental characteristics and sensory quality of yeast breads containing various mixing percentage of Job's-tears flour with wheat flour were studied. The loaf volume and baking quality of the yeast bread made from mixing of 30% Job's-tears flour were similar to those of wheat flour bread. The contents of crude protein, crude fat, and crude ash in Job's-tears flour breads were much higher than those of wheat flour brad. Instrumental rheological characteristics of the yeast breads were measured with a Texture Analyzer. As the addition level of Job's-tears flours increased, hardness of the yeast breads increased but fracturability, adhesiveness, springness, cohesiveness, gumminess, chewiness and resilience decreased. The results of sensory evaluation revealed that Job's-tears flour was added to wheat flour at a replacement level of 10% without a large adverse effect on flavor, taste, mouthfeel and aftertaste.

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항공기 복합소재 부품 제조업 종사자의 직무 스트레스 분석 (A Study on Job Stress of Aircraft Composite Material Part Manufacturing Workers)

  • 윤훈용;이춘재;장준혁
    • 대한인간공학회지
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    • 제29권5호
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    • pp.751-762
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    • 2010
  • The purpose of this study was to investigate the job stress factors of aircraft composite material part manufacturing workers using survey based on 'Job stress factors evaluation tool for Koreans' that was developed by KOSHA in 2003. Two hundred and fifty workers participated in this study, and among them 204 responses were analyzed for this study due to the unreliability and insincerity of responses. The eight job stress factors which are physical environment, job autonomy, job insecurity, organizational system, workplace culture, unfair compensation, relationship conflict, and job requirement were analyzed. The results showed that the stress level of the six job stress factors which are physical environment, job autonomy, job insecurity, organizational system, workplace culture, unfair compensation was relatively higher than that of other industry workers. Generally, all eight job stress factors showed higher stress with temporary workers than with permanent workers, and especially job autonomy, job insecurity, organizational system, and unfair compensation factors showed statistically significant differences (p<0.05). Since the temporary workers are insecure with their job, weak position in organization, having little self-control for the job and lower pay level than that of permanent workers though the job is as same as permanent workers', the stress level of above job stress factors would be much higher than that of the other factors. The group of unsatisfactory with workplace showed higher job stress than group of satisfactory with workplace in all job stress factors, as expected, at the statistically significance level (p<0.05). From the results of this study, the work loss due to the job stress could be prevented, and accurate stress factors could be removed at the workplace. Also the job stress management program can be implemented to improve the work efficiency and the workers' quality of life.

119 구급대원의 직무스트레스 및 그의 관련요인 (Job Stress and Its Related Factors among 119 Rescue Workers)

  • 윤석한;박호진;조영채
    • 한국산학기술학회논문지
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    • 제19권10호
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    • pp.549-558
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    • 2018
  • 본 연구는 119구급대원들의 직무스트레스 수준을 파악하고, 이들의 인구사회학적 특성, 건강관련행위 특성 및 직업관련 특성과의 관련성을 규명하고자 시도하였다. 조사대상은 전국 14개 소방서에 근무하고 있는 119구급대원 1,240명으로 하였으며, 조사는 2016년 3월 1일부터 4월 30일까지의 기간 동안에 구조화된 무기명 자기기입식 설문지를 이용한 설문조사에 의하였다. 연구결과, 조사대상자의 직무스트레스는 기혼군보다 미혼군에서, 커피를 마신다는 군보다 마시지 않는 군에서, 주관적인 수면의 질이 좋다는 군보다 좋지 않다는 군에서, 주관적인 건강상태가 좋다는 군보다 좋지 않다는 군에서, 직급이 낮을수록, 근무 경력이 낮을수록, 업무에 대한 신체적 부담이 적당하다는 군보다 힘들다는 군에서, 업무에 만족한다는 군보다 만족하지 못한다는 군에서, 업무가 적성에 맞는다는 군보다 맞지 않는다는 군에서, 직업을 전환할 의사가 없다는 군보다 있다는 군에서 유의하게 높았다. 다중회귀분석결과, 조사대상자의 직무스트레스에 영향을 미치는 요인으로는 커피음용여부, 주관적인 수면의 질, 근무경력, 업무에 대한 신체적 부담, 업무에 대한 만족도, 업무에 대한 적성여부 및 직업전환의사가 유의한 변수로 선정되었다. 따라서 조사대상자의 직무스트레스는 인구사회학적 특성, 건강관련행위 특성 및 직업관련 특성의 여러변수들과 유의한 관련성이 있음을 시사한다.

주거환경사 직무분석에 관한 연구 (A Study of Job Analysis of Certified Housing Environment Professional)

  • 이민아;조재순;김미정;김정인;정미렴
    • 한국주거학회:학술대회논문집
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    • 한국주거학회 2011년도 춘계학술발표대회 논문집
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    • pp.193-196
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    • 2011
  • The purpose of this study was to clarify the distinct working areas of Certified Housing Environment Professional(CHEP) through the job analysis, to prepare the basic documentation required for a national official approval, and to provide the information of the curriculum organization for collegiate education on housing environment-related majors. Two previous reports, the qualifying system and performed in 2005 and 2009 by the qualification management committee under the Korean Housing Association, were foundation of this study. Two advisory council meetings were held, which are composed of 5 housing professionals and 11 professors working in housing environment-related departments. The results of the study were summarized as follows. The main jobs of CHEP were classified into six categories; the analysis, planning, service, residents' evaluation, social evaluation, and physical evaluation of the housing environment. CHEP can participate in the planning stage of architectural or interior design through the investigation of residents' perception and behaviors, and the analysis of socio-economic and life style trends. They also can play an important role in living supporting services of housing management area through the community program development, management and evaluation, which may bring about community vitalizations and social integrations. This study might need to finalize based on the affluent input of colleague.

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냄새저감형 율무청국장 제조에 관한 연구 (Development of Odor-Reduced Korean Traditional Cheonggukjang Added with Job's Tears)

  • 박주헌;한찬규;최숙현;이복희;이혜정;김성수
    • 한국식품영양과학회지
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    • 제40권2호
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    • pp.259-266
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    • 2011
  • 율무의 첨가가 청국장 냄새 저감에 영향을 미치는지 확인하기 위해 대두와 율무의 혼합 비율별 가공 적성 조사 및 적정 배합비 설정, 이에 따른 관능특성 평가, 향기 패턴 및 성분 분석을 실시하였다. 대두만 사용된 대조구와, 대두와 율무를 각각 1:1, 2:1, 3:1, 4:1의 비율로 혼합한 처리구에 Bacillus subtilis 종균을 접종하여 발효시킨 청국장과 재래식 청국장을 실험에 사용하였다. 율무청국장의 열량, 지방, 단백질, 회분, 아미노태 질소의 함량이 대조구보다 낮았으며, 수분과 탄수화물은 높았다. pH는 율무청국장이 상대적으로 낮았고, 색도는 율무의 함량이 높을수록 백색도와 황색도는 높고 적색도는 낮은 경향을 보였다. 점질물 함량은 율무청국장에서 높은 경향을 보였고, 점질물 중의 glutamic acid 함량은 율무청국장이 상대적으로 낮았고 fructose 함량은 상대적으로 높았다. 관능평가 결과 대두와 율무 4:1 처리구의 기호도가 가장 높았다. 대조구와 율무청국장의 향기패턴은 재래식 청국장과 확연하게 달랐으며, 두 처리구는 비슷한 패턴이지만 구별이 가능하였다. 또한 대조구보다 율무청국장에서 pyrazine류 화합물이 적게 동정되어 청국장 냄새가 적게 난다는 것을 확인하였고, 냄새의 강도 관능평가 결과도 율무청국장이 유의적으로 낮았다. 이상에서 율무청국장을 제조할 때 율무의 함량은 20%를 첨가하는 것이 가장 적합하며, 율무청국장은 일반 청국장에 비해 냄새 저감 효과가 있음을 확인할 수 있었다.

치과위생사의 직무스트레스, 감정노동이 지각된 건강상태에 미치는 영향 (The effects of job stress and emotional labor on Perceptive health status of dental hygienist's)

  • 이명선;임희정
    • 한국학교ㆍ지역보건교육학회지
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    • 제20권3호
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    • pp.43-52
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    • 2019
  • Objectives: This study aims to understand the effects of job stress and emotional labor on perceptive health status of dental hygienist's. And provide basic data by for establishing the plan for the effective management of job stress and emotional labor and the promotion of health. Methods: Self-evaluation questionnaires were surveyed for 441 dental hygienist's who agreed to participate in the survey, using questionnaires used in the preceding study were modified and complemented. We analyzed the data with frequency analysis, descriptive statistics, t-test, chi-square test와 ANOVA, Spearman correlation coefficient by using IBM SPSS Statistics 21.0 (IBM Co., Armonk, NY, USA). The significance level for significance was set at 0.05. Results: health status were job stress, emotional labor significant negative correlation. The factors having significant effects on health problem were physical health status, the job culture of job stress, lack of job autonomy, organizational instability, and workplace culture. In addition, social health status was affected by emotional expressionism, relationship conflict, organizational instability, organizational system, and workplace culture. Conclusion: Recognizing the importance of the management of job stress and emotional labor in the working environment to dental clinic and hospital managers and managerial dental hygienists, a dental hygienist health promotion intervention program is needed to mitigate and cope with job stress and emotional labor.

광주.전남 지역 학교급식 영양사.영양교사의 학교유형에 따른 직무분석 및 만족도 연구 (Job analysis and satisfaction of dietitians.nutrition teacher in school foodservice by school type in Gwangju and Jeonnam area)

  • 김혜경;길진모
    • Journal of Nutrition and Health
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    • 제45권3호
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    • pp.274-282
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    • 2012
  • The objective of this study was to examine job performance and importance, and job satisfaction of school foodservice dietitians nutrition teacher in Jeonnam and Gwangju area according to the school types (elementary school, middle school, high school). A total of 646 questionnaires were distributed, 244 questionnaires were analyzed using SPSS 12.0 for a descriptive analysis, t-test and ANOVA. There were significant differences between the school dietitians' nutrition teachers' job performance and importance in all areas of the job analysis for all school types. In the foodservice management/evaluation and nutrition education area, elementary and middle school foodservice dietitian nutrition teacher showed a significantly higher performance, compared to that of high school dietitian nutrition teacher. Nutrition education was recognized by elementary and middle school dietitian nutrition teacher to be more significantly important than that of high school dietitian nutrition teacher. Elementary school foodservice dietitian nutrition teacher was most satisfied with their job condition. Dietitian working in middle school was least satisfied with the salary and compensation. These results suggest that appropriate curriculum should be structured according to foodservice dietitian nutrition teacher of the school type for improving the work efficiency. In order to increase the job satisfaction, the employment status of school dietitian should be guaranteed by the government and school officials, especially in the middle and high schools.