• 산경연구논집
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• 제15권3호
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• pp.31-46
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• 2024

Purpose: Employees in the beauty industry, where emotional labor is essential, are exhausted due to stress from excessive working hours and low pay, and ultimately consider changing jobs. This study analyzed the structural relationship of turnover intention according to job stress of beauty industry employees. We tried to present implications by verifying the methods necessary for conflict management in the beauty industry from an empirical point of view. Research design, data and methodology: This study selected 518 workers in the beauty industry as a sample. Frequency analysis, validity and reliability analysis, factor analysis, correlation analysis, and regression analysis were performed using SPSS (Statistical Package for Social Science) WIN23.0. Results: The moderating effect of work experience, a moderating variable, was found to be significant in the effect of job stress of beauty industry employees following changes in the employment environment on the dependent variable, turnover intention. Conclusion: This study revealed that changes in the employment environment negatively affect the job stress of beauty workers. To reduce the job stress of employees in the beauty industry, a systematic response at the organizational level will be necessary. In addition, it is expected that it will help establish differentiated strategies such as compensation system, service training, and service management to reduce job stress.

• 한국조리학회지
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• 제19권1호
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• pp.1-11
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• 2013

본 연구는 2011년 2월 10일부터 2011년 3월 2일까지 서울지역 특급호텔 조리종사자를 대상으로 실시하였으며, 총 161부에 대하여 SPSS 17.0을 이용하여 요인분석과 신뢰성 검증을 실시하고 제시된 연구가설을 검증하기 위해서 다중회귀분석을 실시하였다. 분석결과 첫째, 대인애착, 직무만족과 직무애착 간의 상관관계를 조사한 결과 안정형 애착은 직무만족과 직무애착에 유의한 정(+)의 상관관계가 있는 것으로 나타났다. 둘째, 불안형 애착은 직무만족에 부(-)의 상관관계를 보였다. 그리고 애착 유형에 따라 직무만족과 직무애착과의 상관관계가 없는 것을 확인할 수 있다. 셋째, 대인애착이 직무만족에 미치는 영향을 분석할 결과 안정형은 직무만족에 유의한 정(+)의 영향을 미친 반면에, 회피형과 불안형은 직무만족에 유의적인 영향을 미치지 못하는 것으로 나타났다. 따라서 이와 같은 분석결과를 바탕으로 외식조리종사자의 유용한 시사점을 제시하였다.

• 한국지역사회생활과학회지
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• 제20권3호
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• pp.343-355
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• 2009

The purpose of this study was to examine the efficacy of child care and the education and the influence of job-stress on job-satisfaction of child care and education teachers. 172 child care and education teachers were chosen from 40 child care centers located in Incheon, Gyeonggido, and Seoul. Data were collected using the efficacy of child care and education index, the job-stress instrument, and the job-satisfaction instrument, and were analyzed using t-test, one-way ANOVA(Duncan test), correlation analysis and multiple regression analysis. There were significant differences in child care and education teacher's job-satisfaction according to the teacher-related variables, including the type of institution, the number of classes, the age of children, the education, the teaching experience, the income, the age of teacher, and the marital status of the teacher. Correlation analysis indicated that the teacher's efficacy of child care and education and the job-satisfaction had significant correlations, especially the satisfaction of job itself indicated high positive correlations. Job-stress and job-satisfaction of the child care and education teachers had significant negative correlations in all sub-variables, especially the stress from the working environment and the satisfaction of administration system indicated high negative correlations. It was also found that stress from the working environment, stress from the overload, stress from the peer relations, and the efficacy of child care and education were all significant predictors of the child care and education teacher's job-satisfaction.

• 대한치과기공학회지
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• 제28권2호
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• pp.375-397
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• 2006

The main purposes of this thesis are to examine the job satisfaction of dental technicians, to explore the factors which have impacts on the job satisfaction of the dental technicians, and finally to address some suggestions for dental technicians in order to improve their job satisfaction. This study is based on the survey data which were conducted among dental technicians engaged in the dental technical places in Daegu area from March 1, 2003, to March 31, 2003. Three hundreds and twenty questionnaires were distributed and 304 of them were collected. Among them 293 questionnaires were eventually used for the statistical analysis. Descriptive and regression analysis were introduced, and in which 12 independent variables and one dependent variable were included. The results of this study are as follows: Approximately 50 percent of the dental technicians in Daegu expressed that they were satisfied with their job, while about 20 percent of them were not satisfied with their job. According to the multiple regression analysis, work environment($\beta$,=0.216), human relationship($\beta$,=0.405), and self-esteem($\beta$,=0.156) have statistically significant positive effects on job satisfaction. On the other hand, conflicts caused in the process of carrying out their jobs have statistically a significant negative effect($\beta$,=-0.166) on job satisfaction. Among 12 independent variables, human relationship has the strongest effect($\beta$,=0.405) on job-satisfaction and 12 independent variables explains approximately 35 percent of variance in the job-satisfaction of dental technicians in Daegu. In conclusion, with regard to the improvement for the job-satisfaction of dental technicians, the association of dental technicians' active concern and long-term plans are necessary. Finally, some suggestions for the increase of the level of job satisfaction of dental technicians are introduced and discussed.

• 한국콘텐츠학회논문지
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• 제14권1호
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• pp.444-454
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• 2014

이 연구의 목적은 민간경비원의 조직문화와 직무특성 및 직무지속의지의 관계를 규명하는데 있다. 이 연구는 2011년 9월 수도권소재(서울) 민간경비회사에서 재직하고 있는 민간경비원들을 모집단으로 설정한 후 유의표집법을 이용하여 최종분석에 이용된 사례 수는 총 280명이다. 분석방법은 SPSSWIN 18.0을 이용하여 빈도분석, 요인분석, 신뢰도분석, 다중회귀분석 등을 실시하였다. 설문지의 신뢰도는 Cronbach's ${\alpha}$값이 .665이상으로 나타났다. 결론은 다음과 같다. 첫째, 민간경비원의 조직문화는 직무특성에 영향을 미친다. 근무기간이 길수록 직무중요성과 피드백은 높다. 개발합의적문화가 형성될수록 직무중요성, 자율성은 높다. 합리적문화가 형성될수록 직무중요성, 자율성, 피드백은 높다. 위계적문화가 형성될수록 직무중요성, 피드백은 높아진 반면, 자율성은 감소한다. 둘째, 민간경비원의 조직문화는 직무지속의지에 영향을 미친다. 남성 집단에서 직무기대는 높다. 연령이 높을수록 위기지각이 감소한다. 학력이 높을수록 직무만족, 위축, 대안기대는 증가한다. 월수입이 많을수록 직무만족, 위축, 직무기대, 대안기대, 위기지각은 증가한다. 개발합의적문화가 형성될수록 직무만족, 고의적불성실, 직무기대, 대안 기대, 위기지각은 높다. 합리적문화가 형성될수록 직무기대는 증가한 반면, 고의적불성실은 감소한다. 위계적문화가 형성될수록 직무만족, 고의적불성실, 직무기대, 위기지각은 높다. 셋째, 민간경비원의 직무특성은 직무지속의지에 영향을 미친다. 학력이 높을수록 직무만족, 직무기대, 대안기대는 증가한다. 근무기간이 길수록 직무만족, 직무기대, 대안기대, 위기지각이 감소한다. 월수입이 많을수록 직무만족, 직무기대, 대안기대, 위기지각이 증가한다. 직무중요성을 높게 인식할수록 직무만족, 직무기대는 증가한다. 자율성을 높게 인식할수록 직무만족, 위축, 고의적불성실, 직무기대, 대안기대는 증가한다. 피드백이 원활히 이루어질수록 고의적불성실은 감소한다.

• 대한지역사회영양학회지
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• 제23권1호
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• pp.28-37
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• 2018

Objectives: This study was conducted to identify differences in job stress, satisfaction and commitment of cooking employees working in hotel kitchens with and without HACCP systems. Methods: Culinary employees of 12 five-star hotels were surveyed and 504 valid data were used for SPSS analysis. Sub factors of working environment factors (job stress, job satisfaction, and job commitment) were examined for analysis. Results: The results showed that hotels that implemented the HACCP system had significantly higher values for the five sub factors of employee job stress (job demand, relationship conflict, organizational system, lack of job autonomy, and job instability; p<0.001). For the sub factors of job satisfaction (internal and external satisfaction) statistic showed a statistically significant value in hotels that did not implement the HACCP system (p<0.001). Job attachment and job importance, which are sub factors of job commitment, showed no difference in relation to the implementation of HACCP system, and job responsibility showed a higher p-value in hotels that did not implement HACCP (p<0.05). Conclusions: The results of the study indicate that culinary employees working at venues with HACCP systems have more job related stress, lower job satisfaction and partially less job commitment. Based on this outcome, venues that have already implemented or are planning to implement HACCP systems should consider the implications regarding their management of employees. Managerial policies that enhance autonomy, job stability, achievement, self-development, promotion, and compensation should also be implemented. Finally, meticulous attention and high investments into the work environment and human resources are necessary.

• 대한예방한의학회지
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• 제15권3호
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• pp.101-114
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• 2011

The purpose of this study was to analyze of Hospital Coordinator based on the DACUM(Developing A Curriculum) method. The contents of this study were to extract the duties, tasks consisting of job of Hospital Coordinator and to investigate levels of importance, difficulty, frequency and entry level on each task, and to make out a job model of Hospital coordinator. A DACUM committee was composed to analyze job of Hospital Coordinator and the committee members were total 17, a facilitator, 15 hospital administrator and a recorder. The major findings of this study were as the followings ; first, duties in job of Hospital Coordinator were total 10, which were organization of Hospital Coordinator affairs, customerfacing services, consultation support, customer counsel, customer management, financial management, medical service planning, medical service marketing, organizational management, image making management, and self-development. And total tasks in job of Hospital coordinator were 76. Second, the tasks which were important, difficult, frequent and essential in entry step of occupation were counseling before consultation, explaining treatment plan after consultation, checking progress of consultation, answering teleconsultation, and finding out customer's consultation information. Third, a job model of Hospital Coordinator was constructed based on the results of DACUM job analysis.

• 대한물리의학회지
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• 제6권2호
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• pp.177-187
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• 2011

Purpose: The purpose of this study was to identify the effect of emotional suppression and burnout on the job satisfaction. Methods: We distributed questionnaires to 216 physical therapists and collected completed questionnaires from 193. We analyzed the data using frequency analysis, independent t-tests, analysis of variance. and multiple regression. Results: The results were as follows; 1) General characteristics of participants were 62.7% male, 43.5% less 30 years old, 31.6% working over 10 years in the hospital. 27.1% participants treated 31 patients or more a day, most(85.5%) participants were regular staff members. 2) Emotional Suppression, exhaustion and diminished self-efficacy were significantly correlated with job satisfaction. According to result of regression analysis on the job satisfaction, the job satisfaction negatively related with the diminished self-efficacy, exhaustion but positively related with the emotional supression. Their power of explanation regarding job satisfaction was 31.2%. Conclusion: These results showed that diminished self-efficacy was importantly influenced on the job satisfaction. So this result of the study means that we must improve the stratege for keeping efficient management.

• 한국콘텐츠학회논문지
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• 제14권10호
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• pp.151-159
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• 2014

본 연구는 요양보호사의 직무만족이 조직몰입에 미치는 영향을 실증적으로 분석하고자 하였다. 연구대상은 전라남도 동부지역의 노인장기요양기관에서 근무하는 요양보호사 230명을 대상으로 우편조사를 실시하였으며, 결측값을 제외한 141부를 분석자료 활용하였다. 조사자료는 SPSS 18.0을 이용하여 빈도분석, 신뢰도분석, t/F-test, 위계적 회귀분석을 실시하였다. 분석결과는 첫째, 요양보호사의 개인적 특성과 직무특성에 따른 조직몰입 차이는 개인적 특성 중 연령과 직무특성 중 기관유형, 근무형태에 따라 조직몰입이 차이가 있는 것으로 나타났다. 둘째, 요양보호사의 개인적 특성과 직무환경 변인을 통제한 상태에서 요양보호사의 직무만족이 조직몰입에 미치는 영향력을 분석한 위계적 회귀분석 결과, 직무만족이 조직몰입에 가장 큰 영향이 있는 것으로 나타났다. 이는 요양보호사들의 조직몰입 수준을 결정짓는 것은 자신의 직무에 대한 만족에 따라 달라짐을 의미한다.

• 한국프랜차이즈경영연구
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• 제11권4호
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• pp.7-15
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• 2020

Purpose: The purpose of this study is to clarify the role of decoupling between job characteristics, innovation behavior, and innovation resistance in order to seek ways for companies to survive and grow continuously through innovation activities in various uncertain situations. Research design, data and methodology: A total of 263 valid questionnaires were collected and used for analysis for employees working at the company. For the analysis, simple and multiple regression analysis, and 3-step mediated regression analysis were conducted using SPSS 24.0 and AMOS 24.0. Results: First, it was found that skill variety, task identity, autonomy, and feedback increase decoupling, and decoupling increases innovation resistance. In addition, it was confirmed that decoupling had a mediating effect between job characteristics and innovation resistance excluding task significance. Finally, it was found that task significance and feedback increase innovation behavior, and decoupling and task identity increase innovation resistance, but feedback can alleviate innovation resistance. Conclusions: As a result of the analysis, the fact that job characteristics excluding task importance have a positive effect on decoupling means that there are two sides of job characteristics perceived by employees. In other words, it means that the results of analysis on the jobs that the company assigns to its members may not be effective. In addition, decoupling, a phenomenon that seems to be accepting on the outside, but perceives that it is negative on the inside, means that there is a possibility to reject innovation. Therefore, prior to carrying out innovation activities, companies should give clear job specifications and meanings for the job and give them autonomy when assigning jobs to their members. In order to provide appropriate feedback, the company must design, operate, and provide feedback. It was found that there was a need to review the overall effectiveness. In addition, efforts such as strengthening corporate-level fairness, maintaining psychological contracts, and realizing authentic leadership should be preceded to reduce decoupling.