• Title/Summary/Keyword: interpersonal conflict

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The Impacts of Job Stress and Ego-resilience on Recovery Experience from Job Stress in the Container Terminal Workers (항만하역근로자의 직무 스트레스와 자아탄력성이 직무 스트레스 회복경험에 미치는 영향)

  • Lee, Sang Min;Moon, Hye Kyung;Oh, Hyang Ok;Choi, Eun Kyung;Woo, Kyung Mi;Lee, Ji Hyun
    • Korean Journal of Occupational Health Nursing
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    • v.25 no.1
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    • pp.9-18
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    • 2016
  • Purpose: This study was conducted to identify the factors affecting container terminal worker's recovery experience from job stress. Methods: The subjects were 299 workers from one S dock in P city. Data were collected from April 5 to June 5, 2015 and analyzed by SPSS/WIN 18.0 program using descriptive statistics, t-test, ANOVA, $Sheff{\acute{e}}$ test, Pearson's correlation coefficients, and logistic regression. Results: The mean scores of job stress, ego-resilience, and recovery experience from job stress were 47.18, 46.90, and 49.17 respectively. Recovery experience according to the general characteristics showed significant correlation between daily exercise. There was a significant negative correlation between recovery experience and job stress, and a positive correlation between recovery experience and ego-resilience. Recovery experience was 2.54 times higher for a high ego-resilience group than for a low ego-resilience group, and the group that exercised was 2.25 times higher, than the non-exercising group. The group with a low level of interpersonal conflict was 1.97 times higher, than a group with a high level of interpersonal conflict. Conclusion: Based on this study, intervention programs to increase ego-resilience, decrease interpersonal conflict, and encourage over 30-minute-daily exercise for in container terminal workers should be developed to improve recovery experience of job stress.

Study on Job Stress and Job Satisfaction of Dental Hygienists in Changwon (창원지역 치과위생사의 직무스트레스와 직무만족에 관한 연구)

  • Lee, Myeong-Ju;Kwon, Sun-Hwa;Goo, Hyo-Jin
    • Journal of Korean Clinical Health Science
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    • v.1 no.3
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    • pp.39-48
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    • 2013
  • Purpose. This study was performed on survey related dental hygienist job stress and job satisfaction, to improve the work efficiency of the dental hygienist and for dental hygienist to eliminate the cause of stress for health promotion and for management to be able to help to finding ways to provide basic data. Method. This survey is based on 235 people who are dental hygienists working in Changwon city from November 1 to November 30 2012, by statistical analysis of collected data using SPSS Win Program 20.0 version t-test, univariate analysis of variance (one-way ANOVA), correlation analysis that performed to determine statistical significance with a significance level of 0.05 was considered. Results. For correlation of job satisfaction and job stress, the job demands, job insecurity, and workplace culture shows a negative correlation. For Correlation of the physical environment, insufficient job control, interpersonal conflict, and organizational system is, lack of reward shows a positive correlation. The less job stress due to Insufficient job control, interpersonal conflict, organizational system, is, the higher job satisfaction due to job demands and workplace culture is.(p <0.05), The higher job stress is, the higher the job satisfaction is(p <0.05). Conclusions. Job satisfaction and job stress may be relevant each other, there fore several measures should be sought to solve insufficient job control, interpersonal conflict, organizational system and the lack of reward, consequently to increase the job satisfaction of dental hygienists.

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Relationships between Work-related Psychosocial and Acculturative Factors and Work-related Musculoskeletal Disorders among Korean-Chinese Migrant Workers Living in Korea (조선족 근로자의 직업 관련성 사회 심리적 요인, 문화적응 요인과 직업 관련성 근골격계 질환의 관계)

  • Kim, Sun-Jung;Lee, Hyeon-Kyeong;Ahn, Hyun-Mi
    • Korean Journal of Occupational Health Nursing
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    • v.19 no.1
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    • pp.28-40
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    • 2010
  • Purpose: The purpose of the study >was to examine the prevalence of work-related musculoskeletal disorders(WMSDs) and to identify the relationship between work-related psychosocial and acculturative factors and WMSDs among Korean-Chinese workers living in Korea. Methods: A cross-sectional survey was conducted with 195 Korean-Chinese workers who have worked full-time for the past 6 months. A structured questionnaire, including measures for musculoskeletal symptoms, physical demand, work-related psychosocial(job demand, job control, interpersonal conflict), acculturative (acculturation strategy and acculturative stress), and personal factors, was used. Descriptive statistics and logistic regression analysis were conducted using the SPSS WIN 17.0. Results: The prevalence of WMSDs was 64.1%. In comparison to Korean workers, job demand of this group was lower while both interpersonal conflict and lack of job control were higher among them. Integration was the most commonly used acculturation strategy and mean scores of acculturative stress were below the median. Acculturative stress was positively correlated with integration and assimilation while negatively correlated with separation and marginalization. Interpersonal conflict and integration appeared to be related to WMSDs among male and female Korean-Chinese workers, respectively. Conclusion: The WMSD interventions need to be planned in consideration of different influences of work-related psychosocial and acculturative factors on WMSDs by gender.

The Moderating Role of Emotional Intelligence on the Relationship Between Conflict Management Styles and Burnout among Firefighters

  • Estelle Michinov
    • Safety and Health at Work
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    • v.13 no.4
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    • pp.448-455
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    • 2022
  • Background: While the organizational factors that account for firefighters' burnout have been extensively explored, the individual factors related to how they regulate interpersonal conflicts and emotions remain to be investigated. Previous research has demonstrated the association between emotional intelligence and conflict management styles and burnout, but no study has looked at the interrelationships among these factors in high-risk sectors. The present exploratory study aimed to fill this research gap by investigating the relationships between conflict management style, emotional intelligence and burnout in a sample of firefighters. Methods: A cross-sectional study was conducted with 240 French firefighters. Measures comprised validated scales of conflict management styles, emotional intelligence and burnout. Results: Results showed that the integrating conflict style reduced burnout. They also revealed the effects of emotion regulation on burnout, whereby the awareness and management of one's own emotions reduced burnout. Moreover, awareness of one's own emotions moderated the relationship between integrating conflict resolution style and burnout, whereby the effect of integrating style on reduced burnout was higher when awareness of one's own emotions was high. Conclusion: These results reveal that strategies used by firefighters to regulate their emotions in order to meet the emotional demands specific to their job are important for reducing the emotional exhaustion component of burnout. Training programs for conflict and emotion management are needed to preserve the mental health of firefighters and ensure the safety of interventions.

A Study on the Job Stress of Opticians (안경사 직무스트레스에 관한 연구)

  • Hwang, Hae-Young;Kim, Hyun-Mok;Kim, In-Soo;Son, Jeong-Sik
    • Journal of Korean Ophthalmic Optics Society
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    • v.18 no.1
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    • pp.1-10
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    • 2013
  • Purpose: This study is conducted to evaluate the job stressors for opticians in Ulsan city. Methods: We investigated job stress of 180 opticians working in Ulsan. The results of this study from The Korean standard job stressors assessment tool developed by Korea occupational safety and health agency (KOSHA) was compared with Korean reference value. The questionnaire on the social, demographic characteristics of opticians was also used to find the factors affecting to job stressors by using multiple linear regression analysis. Results: Among the eight fields of stressors, the interpersonal conflict (the median value; 33.4, the measurements; men; 38.8, women; 41.5) and company culture (the median; 41.7, the measurements; men; 47.4, women; 49.3) were higher than the median value of the Korean workers. By multiple linear regression analysis, the significant factors to the interpersonal conflict were the duty, working hours, unmarried, average salary. In terms of the company culture, last school, rest day of month, job career, average salary and working hours were significantly associated to the score of company culture. Conclusions: Based on the results, important factor in the formation of a positive organizational culture through to improve treatment of opticians investigation and mutual horizontal communication systems in the workplace for the manage on interpersonal conflict and company culture.

A Single Case Study of Enneagram Counseling for Adult Women Experiencing Interpersonal Conflict (대인관계 갈등을 경험하고 있는 성인여성에 대한 에니어그램상담 단일사례연구)

  • Bae, Na-Rae
    • Journal of the Korea Convergence Society
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    • v.13 no.4
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    • pp.293-298
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    • 2022
  • This study is a case study using the Enneagram counseling technique for adult women who are having difficulties in interpersonal relationships. As a result of the analysis, the client learned how to express emotions and thoughts without suppressing the interpersonal difficulties they are currently experiencing at work. Focusing on the current task, he looked at what he was obsessed with in the most difficult and difficult situation, and confirmed that he realized that he had become obsessed with the interaction of distorted emotions and thoughts of the ego. During the counseling process, the client looked back on herself and realized a new communication method, understood her personality change, social interaction and attitude change in order to restore confidence, and also showed changes in relationship formation with co-workers.

Hikers' Perceived Conflicts about Mountain Biking by Socio-demographic and Visiting Characteristics in Mudeungsan Provincial Park (인구사회학적 특성 및 방문행태에 따른 등산객의 산악자전거에 의한 상충인지 - 무등산도립공원을 대상으로 -)

  • Kim, Sang-Oh;Kim, Sang-Mi
    • Korean Journal of Environment and Ecology
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    • v.25 no.5
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    • pp.799-813
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    • 2011
  • Increasing mountain biking (MTB) in forest recreation areas is changing the behavioral patterns in the areas where hiking has been a dominant activity, and it may cause ecological and social impacts to the areas. This study examined hikers' perceived conflicts by MTB including the relationship between socio-demographic and visiting characteristics and perceived conflict. On-site survey was conducted in Mudeungsan Provincial Park (MPP), Korea, during September, 2010. Out of 388 hikers participated in the survey, 374 responses were used for data analysis. 30.2% of the respondents encountered or saw MTB (avg.: 1.7 times) in MPP. Overall, 77.1% of respondents thought MTB in MPP was a problem. 73.5%~83.2% of respondents perceived conflict by four major MTB behaviors (e.g., too fast running MTB in trails; MTB bikes occupying trails; MTB bikes passing by hikers too closely; MTB bikers doing unpleasant behaviors to hikers). Based on the type of conflict, 48.5~62.4% of respondents fell in the type of "social values conflict (SVC)", 11.1~32.4%, "interpersonal conflict (IC)", and 16.8~26.6%, "no conflict (NC)", respectively. Types of conflicts were related with sociodemographic (e.g., gender, age, education) and visiting characteristics (e.g., number of visits, experience of encountering MTB). Such relationships were nonexistent in most cases when the "experience of encountering MTB" was controlled.

The Effect of an Empathy Education Program on Nursing Students' Empathy Ability, Interpersonal Ability, and Caring (간호대학생을 위한 공감교육 프로그램이 공감능력, 대인관계 능력 및 돌봄에 미치는 효과)

  • Jeong, Jin Ok;Kim, Sue
    • The Journal of Korean Academic Society of Nursing Education
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    • v.25 no.3
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    • pp.344-356
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    • 2019
  • Purpose: This study aimed to develop and evaluate the effects of an empathy education program for undergraduate nursing students. Methods: The study employed a non-equivalent control group pretest-posttest design. A total of 46 nursing students were voluntarily recruited by convenience sampling from senior nursing students from the nursing department of K college in I city, Korea. Participants were divided into two groups, an experimental group of 23 and a control group of 23. The experimental intervention (empathy education program) was conducted from April 19 to May 6, 2016 and consisted of 150-minute sessions, twice a week, for 3 weeks for a total of 15 hours. Results: Participants demonstrated improvements in perspective taking in cognitive empathy, improved empathic concern in emotional empathy, and improved communicative empathy. Analysis of reflective writings identified four theme clusters regarding communicative empathy: improvement of empathic expression, experiencing comfort and healing, improvement of interpersonal relationships, and experience of conflict resolution. Improved interpersonal ability and caring were also identified. Conclusion: The empathy education program improved cognitive, emotional and communicative empathy, and interpersonal skills and care, which are all necessary qualities for nurses.

The Moderating Effects of Interpersonal Competence in the Correlation between Academic Stress for Adolescents and Happiness (청소년의 학업스트레스와 행복의 관계에서 대인관계 유능감의 조절효과)

  • Seo, Jong-Soo
    • Korean Journal of Family Welfare
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    • v.23 no.4
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    • pp.595-611
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    • 2018
  • The purpose of this study was to examine the moderating effects of interpersonal competence on the effects of academic stress on happiness of adolescents. For this research a survey on academic stress, interpersonal competence, and happiness was conducted with a total 487 high school students living in Daegu city. The collected data was statically processed by using SPSS 20.0 according to frequency, descriptive statistics, and multi regression analysis. The main results can be summarized as follow. First, Academic stress affected the adolescents' happiness. The higher the level of academic stress was, the smaller the adolescent's happiness. second, between academic stress and happiness, conflict management and disclosing personal information played a moderating role to reducing the academic stress. That is, it was confirmed that interpersonal competence played a moderating role on the effect that academic stress had on adolescent happiness. In conclusion, this study can be practically applied as basic information to increase happiness on adolescents. In addition, the results provided valuable insights for developing program the intervene for adolescents' happiness.

A Counseling Strategy and Practice for solving Interpersonal Problems of Elementary School Students : Forgiveness Counseling Education Application (초등학생의 대인관계 문제 개선을 위한 상담전략과 실제 :용서상담교육의 적용)

  • Kim, Kwang-Soo
    • The Korean Journal of Elementary Counseling
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    • v.9 no.1
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    • pp.111-132
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    • 2010
  • The Purpose of this study is to investigate and suggest a counseling strategy and practice for solving interpersonal problems of elementary school students that elementary school teachers are now confronted with. In this study, first of all, the actual conditions of interpersonal problems of elementary school students were examined focusing on interpersonal aggressions(violence and victim). The features and problems of existing approaches for solving interpersonal problems of elementary school students were indicated. Although existing approaches for solving interpersonal aggression problems took temporary and external changes, they failed to notice psychological hurts that victims and aggressive victims got. As a fundamental and systematic way for overcoming problems of existing approaches, forgiveness counseling education based on empirical-scientific forgiveness researches was discussed. The Purpose of forgiveness counseling education is to make victims(aggressive victims) overcome the negative responses derived from interpersonal conflict(hurts and victims) and to facilitate them to response positively through experiencing forgiveness psychological process. Lastly, necessary assignments and topics to use forgiveness counseling education as an effective personality education approach were discussed.

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