• Journal of Information Processing Systems
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• v.13 no.2
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• pp.236-255
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• 2017

The rapid growth of smart devices demands an enhanced throughput for network connection sustainability during mobility. However, traditional wireless network architecture suffers from mobility management issues. In order to resolve the traditional mobility management issues, we propose a novel architecture for future wireless access network based on software-defined network (SDN) by using the advantage of network function virtualization (NFV). In this paper, network selection approach (NSA) has been introduced for mobility management that comprises of acquiring the information of the underlying networking devices through the OpenFlow controller, percepts the current network behavior and later the selection of an appropriate action or network. Furthermore, mobility-related scenarios and use cases to analyze the implementation aspects of the proposed architecture are provided. The simulation results confirm that the proposed scenarios have obtained a seamless mobility with enhanced throughput at minimum packet loss as compared to the existing IEEE 802.11 wireless network.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2005.10a
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• pp.388-393
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• 2005

Private peering, public peering and transit are three common types of interconnection agreements between providers in the Internet. An important decision that an Internet service provider (ISP) has to make is which private peering/transit ISPs and Internet exchanges (IXs) to connect with to transfer traffic at a minimal cost. In this paper, we deal with the problem to find the minimum cost set of private peering/transit ISPs and IXs for a single ISP. There are given a set of destinations with traffic demands, and a set of potential private peering/transit ISPs and IXs with routing information (routes per destination, the average AS-hop count to each destination, etc.), cost functions and capacities. Our study first considers all the three interconnection types commonly used in real world practices. We show that the problem is NP-hard, and propose a heuristic algorithm for it. We then evaluate the quality of the heuristic solutions for a set of test instances via comparison with the optimal ones obtained by solving a mixed integer programming formulation of the problem. Computational results show that the proposed algorithm provides near-optimal solutions in a fast time.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.8 no.5
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• pp.1-12
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• 2008

The multimedia streaming service in NGN architecture is not only to deliver video streaming (VoD, Broadcasting TV, etc.) but also to provide new services and service bundles, such as Triple Play (IPTV + VoIP + Internet). Among these services, Internet Protocol Television (IPTV) is becoming a convergence of communication, content, computing, as well as an integration of broadcasting and telecommunication services. In this paper, we addresses enhanced IPTV management scheme aspect of E2E from Home Network to Head End Center over NGN to support efficient service management with a full quality of service (QoS) guarantee.

• IE interfaces
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• v.18 no.3
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• pp.253-267
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• 2005

Customer satisfaction becomes one of the important managerial concerns associated with corporate competency in current competitive environment for Internet communication service companies. Hence, it is demanding to improve a company's customer satisfaction through the total quality management perspective. In practice, engineers as well as the management hope to find major quality characteristics with Internet communication network that is closely related to customer satisfaction, consequently aiming to the raise of their company's customer satisfaction. This paper presents an empirical relationship analysis between network quality characteristics and customer satisfaction on Internet communication. Methodologically, the relationship analysis framework is based on the regression variable selection procedures. In this framework, it is implemented that; 1) iterative model building; and 2) consistent criteria application to statistical tests for selecting significant variables. A case study shows that; 1) the customer satisfaction on the network connection seems to be more closely related to the network quality characteristics compared with the customer satisfaction on the network speed; and 2) the download disconnection rate has relatively evident relationship with the customer satisfaction on the network connection.

• Journal of the Korea Safety Management & Science
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• v.6 no.3
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• pp.109-120
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• 2004

As an information-oriented era arrives, an environmental change of Internet marketing is going with high speed and such open door around the countries is providing worldwide companies with a new business opportunity. Now, Internet is a new communication tool for global network and is emerging as a new e-commerce market. Also, this trend is having an effect upon online site that sell crafts. Hence, this study aims to select artshop, which simultaneously operate off line and online while sell crafts, to research the present status, and analyze the problems to suggest the activation plans for effective Internet commerce. Accordingly, this study suggested six models for the settlement of these problem s and the activation plans as following: offer of the various works and the contents, security of price competition, reinforcement of marketing, establishment of brand recognition, management of customers and settlement of payment ways etc. The commerce of crafts in the artshop is only early stage today, but it is expected to grow into an universal connection way of information and buying which transcend space and to be briskly used for securing the competition of crafts in 21century.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2002.05a
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• pp.384-387
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• 2002

Internet telephony is an application that transmits voice data for conversation. Therefore it must provide high sound quality. However while audio packets are transferred through the network, they are affected by delay variations and jitters, which could result in poor sound quality if the receiving end does not have an appropriate jitter buffer to overcome network factors. This thesis introduces a buffer management algorithm that could be used to provide better sound quality for Internet phone terminals. This algorithm actively responds to both the compression algorithms that are used by the terminals, as well as to the received data to provide an improvement in sound quality. In order to confirm the validity of the suggested algorithm, comparisons of the performance have been made between the existing buffer management algorithms and this new algorithm in various network settings.

• Journal of Information Technology Applications and Management
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• v.21 no.1
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• pp.17-34
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• 2014

As the numbers of Internet users have grown dramatically in recent years due to increased use of mobile devices, businesses using internet are also expanding rapidly. Internet marketing has the advantage of expanding business without any constraint of time and space using the global network which connects tens of thousands of world's computers and mobile devices. In a way of utilizing internet marketing, the present study examines the applicability of Customer Relationship Management (CRM) to the domestic professional baseball industry in Korea. The study focuses on the issue of whether the intangible value of customer satisfaction can create higher profits. We combine both inductive and conductive methods for this study. First, we carry out a random survey of baseball spectators and find that customers are willing to pay more when their satisfaction level is improved. Next, we recognize satisfaction factors that are considered as important by customers through literature survey. Then we use Decision Tree to find which satisfaction factors are most important to each clustered customer group. Finally we estimate how much they would pay more when the most important satisfaction factor improves by each customer group. Therefore, this study demonstrates that CRM implementation to one-to-one internet marketing can improve the profitability of baseball industry. The major contribution of the present study is to show that the introduction of CRM can be used as a profit-generating strategy in various industries for future internet marketing.

• Proceedings of the Korea Inteligent Information System Society Conference
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• 2001.01a
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• pp.45-49
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• 2001

Korean government and companies have given a lot of their efforts to exchange electronic documents between themselves and their partners. As the results of them. Korean EDI standards were made by Korean EDIFACT Committee and the standards have been used by companies and governmental organization in Korea. However, Korean export customs clearance EDI system is based on VAN(Value Added Network) and one VAN company ha monopolistic right to relay EDI documents to Korean Customs Service. Therefor is leads to a lot of problems such as inconvenient software, expensive transmission fee and the difficulty of connection with the in-house systems of user companies. To solve these problems, a few good solutions and systems have been suggested and one of them is the Internet EDI. we will suggest a new export customs clearance EDI system running on the Web. This system is basically an Internet EDI system, but we have developed this system using XML instead of HTML, XML is a new markup language with merit such as isolating data from style of documents. This system consists of 7 modules, schema/style/template management, XML/EDI document management, XML/EDI transformation, EDI transmission, certification management and log management. Also this system can be used with other traditional EDI systems that have UN/EDIFACT standards. We will discuss the advantages and disadvantages of XML/EDI system for customs clearance. The development of this system will be a leading study for XML/EDI standards in export clearance EDI system.

• Journal of Korean Society for Quality Management
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• v.39 no.2
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• pp.217-233
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• 2011

This paper introduces service failure management on internet shopping environment. The purpose of this study is to find and improve service failure modes at the time of customer's complaint thereby reducing that. To achieve this purpose, this study combines the Service Blueprint which describes the online shopping process and FMEA which finds each encounter of service failures and proposes how to recover them. First of all this study generates internet shopping process using Service Blueprint then matches customer's purchase decision making process and company's service provide process. After this process customer complaint types in real purchasing process are fell in according to their occurrence and more frequently occurred complaint is more risky. Finally 6 Risk Priority Numbers(unfair exchange/return policies, slow response/poor customer service support, purchase arrived later than promised/deliverly service dissatisfaction, dissatisfaction short period to take back/exchange/cancels order, A/S or handle defective item) are extracted and suggest their improvement.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.10 no.10
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• pp.4681-4702
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• 2016

Recently, Massive energy consumption in Cloud Storage System has attracted great attention both in industry and research community. However, most of the solutions utilize single method to reduce the energy consumption only in one aspect. This paper proposed an energy effective gear-shifting mechanism (E2GSM) in Cloud Storage System to save energy consumption from multi-aspects. E2GSM is established on data classification mechanism and data replication management strategy. Data is classified according to its properties and then be placed into the corresponding zones through the data classification mechanism. Data replication management strategies determine the minimum replica number through a mathematical model and make decision on replica placement. Based on the above data classification mechanism and replica management strategies, the energy effective gear-shifting mechanism (E2GSM) can automatically gear-shifting among the nodes. Mathematical analytical model certificates our proposed E2GSM is energy effective. Simulation experiments based on Gridsim show that the proposed gear-shifting mechanism is cost effective. Compared to the other energy-saved mechanism, our E2GSM can save energy consumption substantially at the slight expense of performance loss while meeting the QoS of user.