• 제목/요약/키워드: internal service quality

검색결과 353건 처리시간 0.028초

고속열차(KTX)의 TORNAD 네트워크시스템 데이터 분석방법 연구 (Research on data analysis method of KTX TORNAD network system)

  • 김형인;정성윤;김현식;정도원;김한도
    • 한국철도학회:학술대회논문집
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    • 한국철도학회 2008년도 춘계학술대회 논문집
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    • pp.1032-1038
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    • 2008
  • KTX train system is composed of TORNAD* network for transmitting information of train's internal equipments and OBCS which proceed information within train. OBCS of one trainset consisted of 28 equipments takes intelligent and dynamic composition according to equipment handling, train command and control flow. Each OBCS which is installed within trainset handle and supervise mutually action information about equipments, transmit it to driver to transmit information about train operation and preventive management. This mutual supervision and information transmission use KTX TORNAD* network system. TORNAD* network system is the one which is uniquely developped by GEC ALSTHOM, the KTX trainset manafacturing provider and this field is excluded from technical know-how transfer item. Through the research on analysis method of KTX TORNAD* system data structure which is operating on Seoul-Pusan Line, I hope that this thesis can contribute to train network system's standardization after applying it to improvement of train network system maintenance, enhancing quality of train service and applying it to future Korean rolling stock network system development.

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Ultrasonic Flaw Detection in Composite Materials Using SSP-MPSD Algorithm

  • Benammar, Abdessalem;Drai, Redouane
    • Journal of Electrical Engineering and Technology
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    • 제9권5호
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    • pp.1753-1761
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    • 2014
  • Due to the inherent inhomogeneous and anisotropy nature of the composite materials, the detection of internal defects in these materials with non-destructive techniques is an important requirement both for quality checks during the production phase and in service inspection during maintenance operations. The estimation of the time-of-arrival (TOA) and/or time-of-flight (TOF) of the ultrasonic echoes is essential in ultrasonic non-destructive testing (NDT). In this paper, we used split-spectrum processing (SSP) combined with matching pursuit signal decomposition (MPSD) to develop a dedicated ultrasonic detection system. SSP algorithm is used for Signal-to-Noise Ratio (SNR) enhancement, and the MPSD algorithm is used to decompose backscattered signals into a linear expansion of chirplet echoes and estimate the chirplet parameters. Therefore, the combination of SSP and MPSD (SSP-MPSD) presents a powerful technique for ultrasonic NDT. The SSP algorithm is achieved by using Gaussian band pass filters. Then, MPSD algorithm uses the Maximum Likelihood Estimation. The good performance of the proposed method is experimentally verified using ultrasonic traces acquired from three specimens of carbon fibre reinforced polymer multi-layered composite materials (CFRP).

Joint Development of Park and Green Space - A New Pattern and Key Points for Developing Parks and Greens Space in Shanghai-

  • Xiang Gao;Deshao You
    • Journal of the Korean Institute of Landscape Architecture International Edition
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    • 제2호
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    • pp.57-64
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    • 2004
  • Nowadays the parks in Shanghai tend to develop towards two directions. Small and medimn parks are being gradually transformed from closed management to open management, while large ones emphasize their nature of theme and nature of functions. Simultaneously, the number of large and open public green spaces has been significantly increased. Although the public green space does not adopt the management pattern for parks, there is almost no difference between public green space and ordinary parks so far as the functions and scales are concerned. Due to the fact that there is no obvious boundary between a public park and a public green space, this paper raises a suggestion to coordinate continuously their management and functions so that the distribution of and the connection between the urban green spaces can be more rational and more definite and a sound green network can be formed. Starting from the viewpoint of emphasizing accessibility to green spaces and enhancing the angle of linking green spaces, we aim at transforming a park system to a multifunctional green system, extending the effects and service radius of large green spaces, and strengthening the internal connections with the surrounding areas so that a high-quality green space can be formed with the connection of the green space network.

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병원 조직의 환자중심간호문화 측정도구 개발 (Development of the Patient-Centered Nursing Culture Scale for Hospitals)

  • 신에스더;윤숙희
    • 대한간호학회지
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    • 제49권5호
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    • pp.613-630
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    • 2019
  • Purpose: This study aimed to develop a scale measuring the Patient-Centered Nursing Culture (PCNC) and provide a basic tool to improve PCNC in Korea. Methods: A conceptual framework and construct factors were extracted through extensive literature review and in-depth interviews with nursing professionals. In total, 59 items were derived based on the pilot survey. Data were collected from 357 nurses working at general hospitals and analyzed for verifying the reliability and validity of the scale. Results: Nine factors containing 54 items were extracted from the exploratory factor analysis to verify the construct validity. The nine factors were top management leadership, policy and procedure, education and training, middle management leadership, supportive teamwork, nursing workplace environment, professional competence, patient-centered nursing activity, and nurses' values. These items were verified by convergent, discriminant, and concurrent validity testing. The internal consistency reliability was acceptable (Cronbach's ${\alpha}=.96$). Conclusion: The developed PCNC scale is expected to be used as the tool for the development of theory and improvement of PCNC, the empirical testing for cause and effect of PCNC, the development of interventions, education and training programs for improving PCNC, and indicators for evaluation or accreditation of hospital service quality.

Analysis of Consumer Satisfaction on Career Guidance and Psychological Counseling at a University

  • PARK, Young-Taek;PARK, Hyeon-Young;LEE, Se-Rin;LIM, Hyeon-Jin;KWON, Young-Eun;KWON, Lee-Seung
    • 웰빙융합연구
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    • 제4권2호
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    • pp.26-34
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    • 2021
  • Purpose: The ultimate purpose of this study is to analyze this survey to understand the overall contents of college career guidance and psychological counseling, and to utilize it to improve the quality of learning and provide career guidance. Research design, data and methodology: The research period and survey subject are approximately one month from 2020.12.01(Tue) to 2021.01.03(Sun). Convenience sampling was conducted using a structured questionnaire composed of a 5-point Likert scale and 5 open-ended questions. As the analysis method, descriptive statistics such as reliability analysis and frequency analysis of Cronbach's α coefficient of internal consistency were mainly used. Data Analysis Statistical program was analyzed using SPSS 25 version. Results: The item with the highest score is that the counseling and counseling-related non-specialized programs offered by the Student Counseling Center are helpful for school life (3.56 points). Conversely, the lowest question is that seminars accompanied by priests are helpful for study (3.38 points). Conclusions: The average score of 5 questions in the career guidance and psychological counseling areas is 3.38 out of 5.

공유택시 서비스 플랫폼 개발과 경제적 가치추정에 관한 연구 (A Study on the Development of Sharing Taxi Service Platform and Economic Value Estimation)

  • 김민재
    • 지역연구
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    • 제38권1호
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    • pp.21-32
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    • 2022
  • 본 연구의 목적은 두 가지이다. 첫째, 공유 모빌리티 중 사회적 갈등이 가장 첨예한 공유택시 플랫폼을 개발·실증하는데 있다. 이를 위해 기존 택시 서비스에 대한 소비자의 인식을 중요·만족도분석(IPA)를 활용해 분석하여 플랫폼 개발을 위한 함의를 도출하였다. 중요·만족도분석(IPA)을 통해 분석한 결과 유지관리영역에는 비정상적 영업활동과 안심 서비스가 중점개선영역에는 안전한 승차감과 손쉬운 승차가 도출되었다. 개선대상영역에는 이용 요금 수준과 운전자 정보제공 등 안전성이, 과잉투자영역에는 친절한 응대와 내외부 청결도가 각각 도출되었다. 본 연구의 두 번째 목적은 공유택시 서비스 플랫폼에 대해 이용자들의 부여하는 가치를 조건부가치추정법(CVM)을 활용해 추정하는데 있다. 본 연구를 통해 개발한 공유택시 플랫폼의 실증 서비스의 가치를 추정한 결과 평균 지불용의액(WTP)은 연간 가구당 3,621원으로 나타났으며, 해당 서비스를 김해시 전역으로 확산할 경우 평균 지불용의액이 2,515원/가구당/연간으로 나타났다. 실증서비스에 대한 지불의사에 비해 김해시 전역 확산 사업에 대한 지불의사는 69.5% 수준에 그쳤다. 이는 불특정 다수에 대한 서비스 확산, 공간적 확대에 따른 서비스 질 우려 등이 복합적으로 작용한 결과이다. 지속적인 실증을 통해 데이터를 구축하고, 이를 기반으로 서비스 고도화하여 확산을 위한 로드맵을 꼼꼼하게 구축할 필요가 있음을 시사하는 대목이다.

예비보육교사들이 지각한 교직윤리의식이 교사효능감과 전문성인식에 미치는 영향 (The Influence of the Teaching Ethics Perceived by Preservice Childcare Teachers on Teacher Efficacy and Professionalism Awareness)

  • 김영태
    • 한국산학기술학회논문지
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    • 제16권10호
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    • pp.6779-6787
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    • 2015
  • 이 연구의 목적은 예비보육교사들의 교직윤리의식이 교사효능감과 전문성인식에 영향을 미치는 요인은 무엇인지를 알아보고자 하였다. 이러한 연구목적으로 A시에 소재한 예비보육교사 285명을 대상으로 질문지를 사용하여 실시하였다. 연구결과는 첫째, 예비보육교사들이 지각한 교직윤리의식은 영유아에 대한 윤리가, 교사효능감에서는 교수전략이, 전문성인식은 사회봉사와 직업윤리가 가장 높게 인식하는 것으로 나타났다. 둘째, 예비보육교사들의 교직윤리의식, 교사효능감, 전문성인식에서 통계적으로 유의미한 상관관계가 있는 것으로 나타났다. 셋째, 예비유아교사들의 교직윤리의식이 교사효능감과 전문성인식에 긍정적인 영향을 미치는 것으로 나타났다. 본 연구결과로 볼 때, 예비보육교사의 교직윤리의식의 중요성을 인식하고 질 높은 보육서비스 향상을 위하여 교사효능감과 전문성인식이 형성될 수 있도록 체계적인 보육교사 교육의 내실화를 마련하는데 다양한 연구가 진행되어야 할 것으로 사료된다.

원발성 월경곤란증에 대한 침구치료 관련 무작위배정 임상시험의 체계적 고찰: 한국 문헌을 중심으로 (Acupuncture and Moxibustion for Primary Dysmenorrhea in Korean Literatures: A Systematic Review of Randomized Controlled Trials)

  • 김정완;박봉기;전종익;임윤경
    • Journal of Acupuncture Research
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    • 제32권2호
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    • pp.123-130
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    • 2015
  • Objectives : Primary dysmenorrhea is one of the most common female gynecological diseases. Acupuncture and moxibustion therapy have been used to treat dysmenorrhea in Korea. The aim of this review was to examine the effectiveness of acupuncture and moxibustion therapy for primary dysmenorrhea as described in studies in Korea. Methods : A total of 8 databases were searched, with the search concluding February 15, 2015. These were the Oriental Medicine Advanced Searching Integrated System, DBpia, Korean Studies Information Service System, National Digital Science Library, Korean Traditional Knowledge Portal, Research Information Sharing Service, and Pubmed. Randomized controlled Trails(RCTs) comparing acupuncture or moxibustion therapy with non acupoints stimulation or medication were selected. Data abstraction and assessment of methodology was conducted by authors and disagreements were resolved by discussion. Results : 7 trials were included in this review, with a total of 308 participants. 4 trials reported on acupuncture, 1 trial reported on acupress by magnet, 1 trial reported on pharmacopuncture, and the other trial reported on moxibustion. Quality of methodology was low. 2 trials showed that experimental therapy was effective for pain relief compared to the controlled group. However, 5 trials did not show a significant difference in pain relief. Conclusions : Acupuncture and moxibustion therapy may reduce period pain, however, it is needed for well designed RCTs in Korea.

Path Computation Element 프로토콜 (PCEP)의 설계 및 구현 - FSM과 인터페이스 (Design and Implementation of Path Computation Element Protocol (PCEP) - FSM and Interfaces)

  • 이원혁;강승애;김현철
    • 융합보안논문지
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    • 제13권4호
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    • pp.19-25
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    • 2013
  • 백본(코어) 네트워크에서 유연하고 안정적인 품질이 보장되는 서비스 제공에 대한 요구가 폭발적으로 증가하면서 이러한 요구를 수용하기 위해 제어평면의 프로토콜로 MPLS/GMPLS가 도입되었다. GMPLS 기반 제어평면에서 경로계산 및 상호연동 기능은 최적의 서비스 품질을 제공하기 위한 핵심기술 중의 하나이다. 이를 위해 IETF에서는 Path Computation Element (PCE) 구조를 제안하였다. PCE는 경로계산 전용의 네트워크 요소이며 경로계산을 요청하는 Path Computation Clients (PCC) 와 경로계산을 수행하는 PCE 간의 통신은 PCE 프로토콜 (PCEP)을 이용한다. 본 논문은 PCE 기반 경로계산 구조에 대해서 살펴보고 이를 기반으로 PCEP 설계 및 구현을 위한 몇 가지 요소를 제시하였다. 우선 본 논문에서는 PCEP Finite State Machine (FSM)을 포함하여 각 상태에서 필요한 동작 요소를 정리하였다. 또한 본 논문에서는 PCEP에서 제공하는 통신 채널을 효과적으로 제어하기 위한 내부/외부 인터페이스를 더불어 제안하였다.

태국 범룽랏 병원(Bumrungrad Hospital)의 성공요인과 마케팅 전략 (Success Factors and Marketing Strategies of Bumrungrad Hospital)

  • 장원;김경아;이기효
    • 보건의료산업학회지
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    • 제5권2호
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    • pp.209-226
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    • 2011
  • The purpose of this study is to analyze and find out key success factors and marketing strategies of Bumrungrad Hospital in Bangkok, Thailand. The major success factors of Bumrungrad Hospital are as follows; First, Bumrungrad Hospital had professional medical team and board of directors who had the international career. Second, Bumrungrad was supported by Thai government and they were in a cooperative relationship with each other for the development of the medical industry. Third, Bumrungrad appropriately handled the internal and external changes including Asia Financial Crises in 1997 and others. Fourth, Bumrungrad diversified and broaden its business field such as global medical investing and management, medical technology, anti-age medicine and wellness. Marketing strategies of Bumrungrad analyzed are the following four factors. First, Bumrungrad focused on the quality of services by employing professional medical staffs, who have the international certification, and by constructing IT system for hospital management. Second, Bumrungrad has maintained an equalized price policy to attract the customers bothin the domestic and foreign markets. The cost for care has appealed the foreign customers for its comparatively low price, but it focused mainly on the upper middle class in Thailand. Third, it established, managed, and consulted hospitals in the foreign countries including the Philippines and the Arab Emirates. Fourth, it adopted differentiated promotion strategies suitable for the special needs of domestic and foreign customers, and put emphasis on the buzz marketing.