• Asia pacific journal of information systems
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• 제17권4호
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• pp.61-95
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• 2007

Small-and-medium sized enterprises(SMEs) represent quite a large proportion of the industry as a whole in terms of the number of enterprises or employees. However researches on information system so far have focused on large companies, probably because SMEs were not so active in introducing information systems as larger enterprises. SMEs are now increasingly bringing in information systems such as ERP(Enterprise Resource Planning Systems) and some of the companies already entered the stage of ongoing use. Accordingly, researches should deal with the use of information systems by SME s operating under different conditions from large companies. This study examined factors and mechanism inducing faithful appropriation of information systems, in particular integrative systems such as ERP, in view of individuals` active feedback-seeking behavior. There are three factors expected to affect end users` feedback-seeking behavior for faithful appropriation of information systems. They are management support, peer IT champ support, and IT staff support. The main focus of the study is on how these factors affect feedback-seeking behavior and whether the feedback-seeking behavior plays the role of mediator for realizing faithful appropriation of information systems by end users. To examine the research model and the hypotheses, this study employed an empirical method based on a field survey. The survey used measurements mostly employed and verified by previous researches, while some of the measurements had gone through minor modifications for the purpose of the study. The survey respondents are individual employees of SMEs that have been using ERP for one year or longer. To prevent common method bias, Task-Technology Fit items used as the control variable were made to be answered by different respondents. In total, 127 pairs of valid questionnaires were collected and used for the analysis. The PLS(Partial Least Squares) approach to structural equation modeling(PLS-Graph v.3.0) was used as our data analysis strategy because of its ability to model both formative and reflective latent constructs under small-and medium-size samples. The analysis shows Reliability, Construct Validity and Discriminant Validity are appropriate. The path analysis results are as follows; first, the more there is peer IT champ support, the more the end user is likely to show feedback-seeking behavior(path-coefficient=0.230, t=2.28, p<0.05). In other words, if colleagues proficient in information system use recognize the importance of their help, pass on what they have found to be an effective way of using the system or correct others' misuse, ordinary end users will be able to seek feedback on the faithfulness of their appropriation of information system without hesitation, because they know the convenience of getting help. Second, management support encourages ordinary end users to seek more feedback(path-coefficient=0.271, t=3.06, p<0.01) by affecting the end users' perceived value of feedback(path-coefficient=0.401, t=6.01, p<0.01). Management support is far more influential than other factors that when the management of an SME well understands the benefit of ERP, promotes its faithful appropriation and pays attention to employees' satisfaction with the system, employees will make deliberate efforts for faithful appropriation of the system. However, the third factor, IT staff support was found not to be conducive to feedback-seeking behavior from end users(path-coefficient=0.174, t=1.83). This is partly attributable to the fundamental reason that there is little support for end users from IT staff in SMEs. Even when IT staff provides support, end users may find it less important than that from coworkers more familiar with the end users' job. Meanwhile, the more end users seek feedback and attempt to find ways of faithful appropriation of information systems, the more likely the users will be able to deploy the system according to the purpose the system was originally meant for(path-coefficient=0.35, t=2.88, p<0.01). Finally, the mediation effect analysis confirmed the mediation effect of feedback-seeking behavior. By confirming the mediation effect of feedback-seeking behavior, this study draws attention to the importance of feedback-seeking behavior that has long been overlooked in research about information system use. This study also explores the factors that promote feedback-seeking behavior which in result could affect end user`s faithful appropriation of information systems. In addition, this study provides insight about which inducements or resources SMEs should offer to promote individual users' feedback-seeking behavior when formal and sufficient support from IT staff or an outside information system provider is hardly expected. As the study results show, under the business environment of SMEs, help from skilled colleagues and the management plays a critical role. Therefore, SMEs should seriously consider how to utilize skilled peer information system users, while the management should pay keen attention to end users and support them to make the most of information systems.

• 정보화연구
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• 제10권2호
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• pp.181-195
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• 2013

본 연구는 육군 장비정비정보체계의 사용에 영향을 미치는 요인을 실증하는 것이다. 선행연구의 검토를 통해 분해된 계획행동이론(DTPB: Decomposed Theory of Planned Behavior)이 군과 같은 비자발적 환경에서 정보체계 사용의도를 파악하는데 적절한 모델로 판단하였으며, 분해된 계획행동이론을 기반으로 연구모형을 구성하였다. 설문조사는 육군 장비정비정보체계를 사용하는 266명의 군인 및 군무원을 대상으로 실시하였으며, 자료 분석은 통계 패키지인 SPSS와 AMOS를 사용하였다. 연구결과 지각된 유용성과 사용 용이성은 태도에 영향을 미치지 못하는 것으로 나타났다. 동료와 상관의 영향은 주관적 규범에 유효하였으며, 자기 효능감은 지각된 행동통제에 영향을 미치는 것으로 나타났다. 본 연구의 결과는 장비정비정보체계의 사용을 촉진하고 향후 개발 전략에 기여할 것으로 판단된다.

• Journal of Information Technology Applications and Management
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• 제27권3호
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• pp.1-18
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• 2020

Recently, following the development of FinTech technology that combines finance and information and communication technology, the need and social demands for a block chain technology-based trading system have increased significantly. In this study, a research model was developed and hypothesized through literature research on the concept of block chain technology, the technology acceptance model, and the unified theory of acceptance and use of technology. The research theories were tested by collecting data through surveys and analyzing the collected data. This study conducted empirical research to identify the factors influencing the user acceptance intention and utilization behavior of the block chain technology in introducing the block chain technology. First, factors affecting the acceptance intention of the blockchain user were performance expectation, effort expectation, social impact, and blockchain transparency variables. Second, the facilitation conditions and stakeholder confidence variables were analyzed as factors that did not affect the acceptability of the blockchain users. Third, variables such as blockchain transparency, stakeholder trust and intention of acceptance are factors that affect the usage behavior of the blockchain. Fourth, it was confirmed that the acceptance intention had a very high explanatory power on usage behavior of Blockchain technology.

• 한국생활과학회지
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• 제7권1호
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• pp.61-74
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• 1998

The purpose of this study is to investigate the information search, information use and search outcomes. 420 students in Chungnam and Taejon area were surveyed. Questionnaire survey method and multiple regression and path analysis were used. Some major conclusions were as follows: 1) The levels of the information search, information use and search outcomes were relatively low. 2) The volumes of information search and the contents of information were mainly affected by psycho-behavioral variables. 3) The level of information use was affected by the content of information, desire to seek information, involvement, and previous knowledge. 4) The search outcome was affected positively by the information use, involvement, volume of information search, desire to seek information, and perceived risk. 5) The volume of information search and the information use were the parameter of the search outcomes.

• 한국비블리아학회지
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• 제30권3호
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• pp.111-128
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• 2019

본 연구는 국립세종도서관의 정책정보서비스를 활성화하기 위한 노력의 일환으로 수행한 것이다. 구체적으로 정책정보 이용자의 정보이용 행태, 국립세종도서관 정책정보서비스 이용행태, 이용자 직업 유형별(공직자, 연구원, 사서) 정책정보 이용행태 차이를 분석하였다. 정책정보 이용자를 대상으로 온라인 설문조사를 실시하였으며, 총 331명이 설문응답을 완료하였다. 연구결과, 전체 설문 응답자가 빈번하게 이용하는 자료의 유형은 연구보고서, 학술논문, 일반도서 등의 순이었으며, 이러한 자료 입수를 위해 주로 검색포털 사이트와 정책정보사이트를 활용하는 것으로 나타났다. 응답자의 47.7%는 세종도서관의 정책정보서비스를 인지하고 있으며, 이용한 경험이 있었다. 나아가 응답자의 직업에 따라 선호하는 정책정보의 유형, 국립세종도서관 정책정보서비스 인지도, 이용경험 및 경로 등에 차이가 있음을 확인하였다. 이를 토대로 정책정보 특화도서관인 국립세종도서관은 서비스 표적 집단에 대한 보다 심도 있는 이해를 바탕으로 서비스를 개선할 필요가 있음을 제시하였다.

• The Journal of Asian Finance, Economics and Business
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• 제7권10호
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• pp.897-907
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• 2020

The development of information technology and the demands of society on an application in an operating system, as well as increasing the specifications and sophistication of smartphones, require banks to make changes to their mobile banking applications. The transformation of the mobile banking application into a digital banking application conducted by banks has made users re-evaluate based on their preferences. This study presents the behavior of users of digital banking applications in Yogyakarta, Indonesia. The hypothesis model is based on Technology Acceptance Model (TAM) with additional factors of the social image, perceived risk and perceived trust adopted from Muñoz-Leiva et al. (2017). The methodology in this study includes data collection through questionnaires distributed online and data analysis using the Structural Equation Model. The results of this study illustrate that the perceived trust and perceived risk have a more dominant part in influencing user attitude and user intention to use digital banking. Meanwhile, social image, perceived ease-of-use and perceived usefulness are not significant in influencing user attitude and user intention to use digital banking. The implication of this research helps to determine the right communication and strategy so that more users with more benefits can utilize this digital banking application.

• 산경연구논집
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• 제9권11호
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• pp.25-38
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• 2018

Purpose - This study aimed to identify the sub-dimensions of fashion social media quality (information quality, social quality, service quality, system quality) and investigate how they affect purchase intention through fashion information use behavior (information acceptance, information diffusion). Research design, data, and methodology - Data collection was carried out twice for systematic verification of the research model. In the first data collection, the reliability and validity of research variables were verified through 238 respondents and questionnaires were revised and supplemented based on their responses. In March 2018, the final survey was conducted from 755 respondents the age of 20 to 49. Using SPSS 23.0, descriptive statistics, exploratory factor analysis, correlation analysis were performed. In order to test hypotheses, structural equational modeling technique was employed using AMOS 23.0. Results - First of all, fashion Social media quality consists of four factors including information quality, social quality, service quality and system quality. Second, fashion Social media information quality, social quality, and system quality were shown to have a positive(+) effect on information acceptance behavior, and social quality, service quality and system quality were shown to have a positive(+) effect on information diffusion behavior. It was also determined that the acceptance and diffusion behaviors of fashion information through fashion Social media had positive(+) influence on purchase intention. Conclusions - This study holds academic significance in its identification of the components of fashion Social media quality and for conducting an empirical analysis on the causal relationship between fashion information acceptance and diffusion behaviors, and purchase intention. The results of this study indicate that fashion involvement is the key factors in determining the quality of Social media, the acceptance of information through Social media, and, by extension, the purchase of fashion products. Practitioners in the fashion industry may use the findings of this study in order to build more effective Social media strategy.

• 한국문헌정보학회지
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• 제50권3호
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• pp.155-169
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• 2016

본 연구는 19대 전반기 국회의원의 속성에 따른 입법정보 이용행태에 대한 분석을 통해 20대 전반기 국회의원의 입법정보 수요예측과 입법정보서비스의 정책적 함의를 찾는 것을 목표로 한다. 입법정보 지원기관인 국회도서관의 참고질의회답을 분석대상으로 하고, 의원의 정치속성과 관계속성을 독립변수로 하여 분석한 결과 소속정당 선출방식 내향중심성에 따라 국회도서관의 입법정보 이용에 유의미한 차이가 있었다. 이와 함께 20대 국회가 여소야대의 국회의원 구성과 3당 체제의 원내구성이라는 점에서 국회도서관의 입법정보 수요가 증가될 것이라고 예측할 수 있었다.

• Nuclear Engineering and Technology
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• 제46권5호
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• pp.707-718
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• 2014

As a result of conducting a 45 minute-long seminar on the principles, state of use, advantages, and disadvantages of nuclear power generation for Korean elementary, middle, and high school students, the levels of perception including the necessity (p<0.017), safety (p<0.000), information acquisition (p<0.000), and subjective knowledge (p<0.000), objective knowledge (p<0.000), attitude (p<0.000), and behavior (p<0.000) were all significantly higher. This indicates that education can be effective in promoting widespread social acceptance of nuclear power and its continued use. In order to induce behavior change toward positive judgments on nuclear power generation, it is necessary to focus on attitude improvement while providing the information in all areas related to the perception, knowledge, attitude, and behavior. Here, the positive message on the convenience and the safety of nuclear power generation should be highlighted.

• 한국문헌정보학회지
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• 제44권1호
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• pp.5-28
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• 2010

본 연구는 도서관 서비스이용자와의 인터뷰자료를 근거이론방법론을 기초로 분석하여 도서관 서비스이용자의 정보추구행태상의 특성을 파악하고자하였으며 이를 토대로 도서관 서비스이용자의 정보추구행태모델을 제시해 보고자 하였다. 연구결과 도출된 모델에 따르면 도서관 서비스이용자의 정보추구행태를 설명하는데 있어서 다음의 열 가지 요소가 중요한 것으로 나타났다: 정보이용자의 환경, 의미 있는 주변인, 정보제공, 정보원의 인지, 개인의 과거경험, 기억, 정보수집, 요구를 발생시키는 사건 혹은 환경의 발생, 정보이용, 만족 혹은 불만족의 경험.