• Title/Summary/Keyword: information sharing satisfaction

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Analysis of User Reviews of Electric Kickboard Sharing Service Using Topic Modeling (토픽 모델링을 활용한 전동킥보드 공유 서비스의 사용자 리뷰 분석)

  • Jung Seung Lee
    • Journal of Information Technology Applications and Management
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    • v.31 no.1
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    • pp.163-175
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    • 2024
  • This study conducts topic modeling analysis on four electric scooter sharing platforms: Alpaca, SingSing, Kickgoing, and Beam. Using user review data, the study aims to identify key topics and issues associated with each platform, as well as uncover common themes across platforms. The analysis reveals that users primarily express concerns and preferences related to application usability, service mobility, and parking/accessibility. Additionally, each platform exhibits unique characteristics and challenges. Alpaca users generally appreciate convenience and enjoyment but express concerns about safety and service areas. SingSing faces issues with application functionality, while Kickgoing users encounter connectivity problems and device usability issues. Beam receives overall positive feedback, but users express dissatisfaction with application usability and parking. Based on these findings, scooter sharing service providers should focus on enhancing application features, stability, and expanding service coverage to meet user expectations and improve customer satisfaction. Furthermore, highlighting platform-specific strengths and providing tailored services can enhance competitiveness and foster continuous service growth and development.

Effects of Job Satisfaction on the Characteristics of Organization and Information Systems - Moderating Effects of Vision Sharing - (조직특성과 정보시스템특성이 직무만족에 미치는 영향 -비전공유의 조절효과 분석-)

  • Park, Kwang-O;Lee, Eun-Roung;Jung, Dae-Hyun
    • Management & Information Systems Review
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    • v.37 no.3
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    • pp.115-130
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    • 2018
  • The purpose of this study is to clarify the relationship between organizational characteristics and information systems characteristics or job satisfaction, attempts to examine the regulatory effects brought about by the adjustment of social capital theory. So far, The results of this study are based on the analysis of individual models from the perspectives of each functional organization such as HR, organization, finance, operation, and MIS. Therefore, this paper attempted a comprehensive analysis of factors affecting job satisfaction and firm performance by presenting an integrated research model of organizational perspectives in addition to the approach of MIS perspective. The characteristics of information system were promptness, CEO support, and compensation. And the organizational characteristics were multiple regression analysis using innovation, trust, and preferential factors. The analysis data is based on sixth data from the HCCP of Korea Productivity Center. According to the analysis results, all the variables had a significant influence on satisfaction, especially CEO support and trust. The analysis of the moderating effect between innovation and job satisfaction was moderated by vision sharing. Only the logistic regression analysis of the satisfaction with the average salary of the members among the demographic variables was statistically significant. Therefore, this study can be concluded that the overall satisfaction level will be improved by recognizing appropriate compensation as sufficient compensation.

Direct Share: Photo Management System Based on Round-robin Concept-driven User Preference Feedback

  • Song, Tae-Houn;Jeong, Soon-Mook;Kim, Hyung-Min;Kwon, Key-Ho;Jeon, Jae-Wook
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.5 no.7
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    • pp.1346-1367
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    • 2011
  • As the size of camera modules is decreasing and as the computing performance of portable devices is improving, taking photos has become a part of daily life. However, existing photo management programs and products that manage such photos still require extensive user effort to facilitate the sharing and browsing of images. It is especially difficult for novice users to manage and share photos. In this paper, we develop a round-robin concept-driven user preference feedback mechanism for achieving direct photo sharing, instant display, and easy management using optimized user controls and user preference-driven classification. Compared with commercial photo management systems, our proposed solution provides new features: optimized user controls, direct sharing and instant display, and user preference feedback driven classification. These new features boost the round-robin concept-driven user preference feedback. This paper proposes a photo finder that automatically searches for photos in storage spaces or cameras. The proposed photo finder relies on user preference feedback to share photos by leveraging user preferences, and the round-robin connection transmits photos to the family's digital photo frame or web album by arbiter. The proposed method saves time and spares users the effort required for photo management. Moreover, this method does not merely direct photo sharing and simple photo management, but it also increases the satisfaction level of users viewing the photos.

A Priority based Dynamic Spectrum Allocation Algorithm for Multiple Network Operators Supporting Multiple Service Classes (다중 서비스 클래스를 제공하는 네트워크 운영자를 위한 우선순위 기반의 동적 스펙트럼 할당 알고리즘)

  • Kim, Hoon;Joo, Yang-Ick;Yun, Sang-Boh;Lee, Yeon-Woo
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.33 no.1A
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    • pp.59-66
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    • 2008
  • This paper presents a spectrum sharing and allocation problem in multiple network operators(NOs). Most of previous works as to dynamic spectrum allocation(DSA) schemes have presented the DSA gain achieved by utilizing the time or regional variations in traffic demand between multi-network operators(NOs). In this paper, we introduce the functionalities required for the entities related with the spectrum sharing and allocation and propose a spectrum allocation algorithm while considering the long-term priority(or fairness) between NOs, the prioritybetween multiple class services, and the urgent bandwidth request. It was shown that the proposed algorithm with priorities between multiple class services could sustain better satisfaction ratio(SR) than the fixed allocation schemes or one without priority under different traffic patterns. Therefore, we conclude that the proposed DSA with priorities between multiple class services and network operators could provide the fairness between service classes of network operators and effective negotiation procedure for urgent bandwidth request by users.

A Empirical Study on the Influences of Core Factor of Knowledge Management on Organizational Effectiveness - Focus on Construction Industry - (지식경영의 핵심요인이 조직유효성에 미치는 영향에 관한 연구 - 건설산업을 중심으로 -)

  • Cho, Kook-Haeng;Hwang, Kyoo-Il
    • Management & Information Systems Review
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    • v.19
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    • pp.145-170
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    • 2006
  • The purpose of this study is to examine the relationship between core factor of Knowledge Management(KM) and organizational effectiveness. The objects of study are middle manager in hosing construction and civil engineering and construction industry, and the sample size is 228. The core factor of KM and indicator of organizational effectiveness are drawn by literature survey. The core factors are classified into human capital, organizational capital, structural capital, (to put it concretely), job capability, human relation, strategy, information technology, process, sharing culture, leadership, measurement. The indicator of organizational effectiveness are measured by job satisfaction, organization loyalty, competitiveness. The main results of this study can be summarized as the following. 1) The core factor of KM has a positive relationship to organizational effectiveness. Especially, the core factor of sharing culture and leadership are strongly relationship with organizational effectiveness. 2) There was a high positive correlation between job satisfaction and organization loyalty. 3) Human, structural, and structural capital had a different affect on organizational effectiveness. 4) The more job position and educational level high, the more they recognized that KM is necessary for their organization. 5) Among the success factor in KM, the factor of job capability was well perceived to respondent. According to this study, we can analyzed the relationship between success factor and organizational effectiveness, and drawn the most influence success factor on organizational effectiveness. Concurrently, the results of this study will be useful guidelines for shaping the KM operation framework in construction industry.

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A Study on the Factors Influencing the Satisfaction of Online Service System on the International Research Cooperation

  • Noh, Younghee;Chang, Rosa
    • International Journal of Knowledge Content Development & Technology
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    • v.10 no.2
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    • pp.71-90
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    • 2020
  • Recently, as the pandemic COVID-19 has been spread worldwide, international research cooperation has come to the fore to overcome the crisis and develop treatments. Currently, in Korea, with the support from the Ministry of Education and the Korea Research Foundation, the International Research Cooperation Information Center operates an online service system for international research cooperation as a venue for sharing results among international research cooperation researchers and invigorating such research. However, since Korea's performance in international research cooperation is still poor, actively pursuing measures to improve professionalism and diversity based on international cooperation is deemed necessary. Therefore, in this study, factors influencing the level of satisfaction with international research cooperation online service systems were identified, and measures to increase the satisfaction of international research cooperation online service were proposed based on the analysis results. Design of the system quality factors, accuracy and consistency of the information quality factors, and professionalism of the service quality factors were verified to have a significant effect on the satisfaction with international research cooperation online service systems. Accordingly, further strengthening the aspects of design, accuracy, consistency, and professionalism was proposed as a way to increase the satisfaction of international research cooperation online service systems.

Research to define facility type, project consideration and restriction when conceiving civil-military sharing facilities, by applying the Delphi technique (델파이기법을 활용한 민군간 공용 시설유형 및 고려요소 판단 연구)

  • Gong, Keum Rok;Kang, Han-Seung;Ahn, Jin-Ho;Park, Young Jun
    • Journal of the Architectural Institute of Korea Structure & Construction
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    • v.34 no.2
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    • pp.57-66
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    • 2018
  • When developing projects to build facilities to be shared by both military bases and surrounding communities, strategies are needed to achieve two objectives: 1) minimize missteps and opposition from local communities in the process of developing and implementing such projects, and 2) promote cost-benefit optimization and user-satisfaction. With aim of promoting co-operation and co-existence between military bases and adjust communities, this research proposes esthetical factors to be considered in conceiving civil-military sharing facilities. It seeks experts' opinions on the development of civil-military sharing facilities, and examines critical factors (economic feasibility, security, and satisfaction, etc.) for project development as well as building types suitable for shared-use between military bases and local residents. It then establishes a method to prioritize facility-type and narrow down design factors (considerations and restrictions) in project development by applying quantitative analysis. The methodological approach of the research employs the Delphi survey method to quantitatively analyze qualitative information drawn from experts' opinions. At the first round of the survey, facility types, items for consideration and restrictions are drawn, and then at the second round of the survey, criticality of each item is analyzed. Finally, it reaches a conclusion on suitability of facility types for civil-military sharing facilities, and selects project considerations and restrictions when developing this kind of project.

The Effect of Media Richness, Social Presence, and Life Satisfaction on Continuance Usage Intention or Withdrawal Intention of SNS Users via Relative Deprivation (매체 풍요도, 사회적 존재감 및 생활 만족도가 상대적 박탈감을 통해 SNS 이용자의 이용 지속 의도 또는 이탈 의도에 미치는 영향)

  • Lee, Un-Kon
    • Journal of Distribution Science
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    • v.14 no.10
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    • pp.165-178
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    • 2016
  • Purpose - This study aims to empirically verify the impact of media richness, social presence, and prior life satisfaction on various continual usage or withdrawal behaviors of SNS users via both a positive path of satisfaction and a negative path of relative deprivation. By identifying these causal paths, we observe dynamic interactions of SNS user psychology in a balanced view, and provide some implications about design principles for SNS providers. Research design, data, and methodology - We developed 16 hypothesis based on media richness theory, social presence theory, social comparison theory, the literature about relative deprivation, and the literature about the various reactions of IS users. The rich SNS media, social presence recognition among peer SNS users, and prior life satisfaction could generate positive experience, attitude, and virtuous behavioral intentions among SNS users. At the same time, rich media, low social presence, and low prior life satisfaction could generate relative deprivation and could increase withdrawal behavioral intentions such as refusal to provide information, misrepresentation of information, and removal of uploaded information in SNS. Scenario surveys were conducted to collect data from potential SNS users. Data from 357 surveys were collected and analyzed through a PLS algorithm to test the hypotheses. Results - Media richness, social presence, and prior life satisfaction could significantly increase perceived enjoyment, satisfaction, and behavioral intention of continual usage and knowledge sharing. They also could significantly decrease refusal and misrepresentation intention. Relative deprivation is significantly decreased only by prior life satisfaction. Relative deprivation could not significantly decrease satisfaction, but it could significantly increase misrepresentation and removal intention, which could be regarded as information distortion intention. Conclusions - SNS providers should focus on developing rich media and social presence support because these two variables could impact the positive experiences of SNS users. Moreover, the positive experiences could heavily influence SNS user behavior. Some management is needed to prevent relative deprivation and its consequences of misrepresentation and removal intention. SNS providers should prevent SNS users from excessive image misrepresentation and removal as this information distortion could be the source of relative deprivation.

Dynamic Spectrum Allocation Algorithm for Maritime Communications using Spectrum Sharing and Priority (해상무선통신환경에서 스펙트럼 공유와 우선순위를 적용한 동적스펙트럼할당 알고리즘 기술연구)

  • Lim, Moo-Sung;Kim, Kyung-Sung;Lee, Yeon-Woo;Lee, Seong-Ro
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.35 no.7B
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    • pp.1001-1008
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    • 2010
  • In this paper, we propose the dynamic spectrum allocation (DSA) algorithm using spectrum sharing method considering the long-term priority between NOs and service classes for the maritime communication system environment where a ship locates at either near shore (or land) or off-shore. It was shown that the proposed algorithm using spectrum sharing with priorities could deliver better satisfaction ratio (SR) than the fixed allocation schemes, in the context of provision of required bandwidth (or spectrum) for each users. Therefore, we conclude that the proposed DSA with priorities could apply to the maritime communication environment and exploit the under-used (or unused, idle) spectrum of terrestrial communication networks.

A Case Study on the Internal and External Use of Information Sharing Network: A Qualitative Approach (정보공유 네트워크의 조직 내외부 활용에 관한 사례 연구: 질적 연구를 바탕으로)

  • Kim, Jonghyuk;Kim, Suk-Chul
    • International Commerce and Information Review
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    • v.18 no.3
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    • pp.205-226
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    • 2016
  • As knowledge workers have increased and information interchanges become more diverse, only the resources of internal enterprise is not longer useful, and the practical use of external information through information public sharing network is even more crucial. But, few studies that use both internal and external information sharing systems together have been conducted. In this research, we carried on the depth interview to analyze the main factors that intend to utilize outside information as well as to share inside information voluntarily. In conclusion, sharing internal information is directly involved with the performance of their job exchanging simple data, past documents, and technical materials. On the other hand, using the external information belonged to several other organizations is mostly caused by the voluntary participants' satisfaction sharing their individual experience through the network systems. Based on the study, we propose the idea that can activate both internal and external information sharing network through the system with user feedback function regarding the customized information, and with the space expansion where people can freely raise their private opinion. We also introduce the plan of the construction of communication systems with various experts, and the development of compatible devices with diverse interfaces.

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