• Title/Summary/Keyword: information management and services

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The Relationship of Privacy Violation and Psychological Distance in Korean Ubiquitous Government Service (한국 유비쿼터스 정부 서비스에서의 사생활 침해와 심리적 거리와의 관계)

  • Cho, Sung-Bin;Kim, Jin-Hwa;Ha, Byoung-Chun
    • Journal of the Korean Operations Research and Management Science Society
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    • v.34 no.2
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    • pp.15-34
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    • 2009
  • Today the u-government services are becoming more personalized and intelligent. For the successful implementation of personalization, individual user's privacy concerns must be respected and taken care of. Based on the empirical survey results, this research summarizes the reluctance to the government's use of private information using six categories. We measure user's psychological distance toward e-government using the four levels, adopting the suggestions by the Proxemics. Since a positive correlation is Identified between people's psychological Intimacy toward e-government and their tolerance to the use of private Information, the amount and/or types of private information should be sequentially used in personalization systems. Initially allowing the least intolerable private information such as occupation information, the personalization system should additionally use the next tolerable Information such as health information or service request/interest information, as user's psychological distance toward government services becomes shorter.

Performance Evaluation of the Question and Answer Services in Internet Portals (인터넷포털 지식검색의 질문응답서비스 성능평가)

  • Chang, Hye-Rhan;Lee, Eun-Tae
    • Journal of Information Management
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    • v.37 no.2
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    • pp.137-156
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    • 2006
  • To evaluate the performance of the question and answer services provided through the internet portals in Korea, question and answer transcript of four major services were sampled systematically. Using the digital reference evaluation framework, number and types of questions, response rate, timeliness, accuracy for information questions and user satisfaction were measured and analyzed. The level of the service performance is identified and compared. The conclusion includes suggestions for service improvement.

Simulation on the Change of Practice Pattern after the Introduction of 7 Diagnosis-related Groups Prospective Payment System in a University Hospital (7개 질병군 포괄수가제 도입에 따른 일개 대학병원의 진료행태 변화 모의실험)

  • Shin, Sam-Chul;Kang, Gil-Won;Kim, Sang-Won
    • Health Policy and Management
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    • v.23 no.2
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    • pp.103-111
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    • 2013
  • Seven diagnosis-related groups (DRGs) prospective payment system is going to expand to all hospitals including university hospitals this year. However there are few studies on the change of practice pattern under prospective payment system in the university hospital setting. So This study was intended to predict the practice pattern change after the introduction of 7 DRGs prospective payment system in a university hospital setting. To predict the change of practice pattern, this study used simulation technique. Five hundred and nineteen patients classified as 5 DRGs in a university hospital were selected for simulation. The change of practice pattern were predicted based on clinicians' opinion. We also predicted payment change by service items. Major findings of this study are as follows. First, the total medical payment was reduced by 14.4%. The drug payment change (8.8%) took most of total payment reduction. The followings are the change of treatment material cost (3.2%), the change of laboratory tests cost (1.8%), the change of room charge (0.5%), and other payment change (0.1%), respectively. Second, most of the reduction in total medical payment resulted from the decreased amount of medical services themselves. The transfer of medical services to outpatient setting took up only 4.9% of the total payment reduction. The change of unit price or composition took up 5.5% of the total payment reduction. In this study we found that it is possible to reduce the inpatient services through practice pattern change in university hospital setting. However, it needs to be careful to adjust DRG payment after the reduction of provided services, because most of reduction was not due to service transfer but to service volume reduction. It is desirable to utilize the saving from practice pattern change as incentive to improve quality of care.

Customer Satisfaction from Open Source Software Services in the Presence of Commercially Licensed Software

  • Moon, Jung Oh;Lee, Habin;Kim, Jong Woo;Aktas, Emel;Tsohou, Aggeliki;Choi, Youngseok
    • Asia pacific journal of information systems
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    • v.25 no.3
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    • pp.473-499
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    • 2015
  • The limited literature on Open Source Software (OSS) customers' adoption does not provide explanations on how OSS services are adopted by customers in the presence of functionally superior commercially licensed software (CLS). This paper aims to uncover the process that shapes customer satisfaction of OSS services in comparison to CLS. Expectation Disconfirmation Theory (EDT) is adapted and integrated with pre implementation factor model that influences software customers' expectations including cost, reputation, and experience. The constructed research model is empirically validated using a field survey of OSS and CLS database management system (DBMS) customers in Korea. The theoretical contribution of the paper lies on the application of EDT to explain the wide adoption of OSS DBMS services in the presence of functionally superior CLS DBMSs. Furthermore, this paper integrates EDT with pre-implementation factors for customers' expectations, which has been considered a limitation of the theory. Among the practical contributions, this study draws attention to the substantive differences between OSS and CLS customers' expectations. Additionally, it offers initial explanations for the differences in customer behavior for OSS and CLS and the way that customers' expectations and actual performance are mingled together to form customer satisfaction.

Digital Library and Information Management (디지털 도서관(圖書館)과 정보관리)

  • Kim, Soon-Ja
    • Journal of Information Management
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    • v.26 no.1
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    • pp.16-51
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    • 1995
  • Information management area faced new challenge arised from the developments of the computer and the information network, and the advent of information super highway. With deep perception of importance of the information, developments of information technologies, and change of the users' environment, we came to envision the digital library. This paper intends to describe the concept and function of the digital library, and to examine some of information technologies such as CD-ROM, OCR technology and image scanning, hypertext, hypermedia and multimedia. And it also considers the strategies for electronic information services and the applicability of the current information technology for digitalization by case studies of the existing database systems.

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Analyzing Research Trends on Research Support Services Using Topic Modeling (토픽모델링을 활용한 국내외 연구지원서비스 연구동향 분석)

  • Ji Soo Kim;Yoo Kyung Jeong
    • Journal of the Korean Society for information Management
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    • v.41 no.3
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    • pp.309-330
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    • 2024
  • This study aims to identify and compare the primary research topics in domestic and international research support services through topic modeling. The analysis revealed 12 major topics in domestic studies and 15 in international ones. The findings highlight the need for in-depth research on digital technology in open access, data management, research data management in university libraries, and digital research support services. Furthermore, the need for further research has been identified to analyze specific types of digital research support services and to explore the evolving role of information professionals in research data management. This study is significant in that it comprehensively analyzes existing research and provides guidance for future research directions.

Proposal for Service Model for Internet Identity Management (인터넷 ID관리를 위한 서비스 모델 제안)

  • Song, Jung-Hwan;Kang, Yeon-Jung;Jang, Hwan-Seok
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.18 no.4
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    • pp.143-152
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    • 2008
  • The incredible progress of information and communication technology has allowed various information and communication services to emerge in the Web environment. Such a service is initiated when the user provides his/her personal information to the service provider and is then given an identifier and authentication data. A series of the processes is inconvenient as it requires authentication by the service provider each time that the user requests the service. Furthermore, as the user subscribes to more services, the volume of ID and authentication information increases. This compels the users to use an ID that is easy to remember or to register the same ID over and over, increasing the risk of ID hacking. It is clear that such threats will become more serious as our lives become more dependent upon the Internet and as the Internet service environment advances. With the introduction of different services, the need to efficiently manage ID has been raised. In this paper, a Internet Identity Management Service that enables the control of the flow of the user’s personal information, which is used and stored for the Internet service, is proposed from the user's perspective.

Design and Implementation of Proxy DNS for Supporting ENUM Service (ENUM서비스를 위한 Proxy DNS설계 및 구현)

  • 권성호;김희철;이용두
    • Proceedings of the IEEK Conference
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    • 2002.06a
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    • pp.351-354
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    • 2002
  • NAPTR(Naming Authority Pointer) is a type of resource record specified IETF RFC 2915. NAPTR enables to register various services in tile domain name systems and thus Provides a way to discover services available on specific hosts. This paper describes the design and implementation of a proxy DNS system aimed at supporting NAPTRS. The goal of this work is to study on the feasibility of the service discovery registered in DNS via NAPTR records. This research result can be applied to service discovery in the resource information management for high performance GRID environments as well as to implement generic ENUM services

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A Study on Occupational Nursing Services in Small Sacle Industry with Reference to Phenomenological Study (현상학적 방법에 의한 소규모 사업장 산업간호활동에 관한 연구)

  • Jung Moon-Hee;Cho Chung-Min;Lee Soo-Yeon
    • Journal of Korean Public Health Nursing
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    • v.12 no.1
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    • pp.13-22
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    • 1998
  • This study was conducted to find qualitative approaches to occupational reference to group health practices. In-depth interviewing was done on 8 subjects health monitor members, owners and occupational nurses, respectively). The major findings were as follows; 1. Visiting health management Useful services were 'health counseling', 'medical examination', 'providing informations about managing diseases', 'agency business in relation to Labour Ministry' and 'giving a recognition about occupational health service to owners'. Insufficiencies were 'lack of treatment service after medical examination' and 'lack of follow up services constantly'. 2. Occupational nursing service Useful services were 'providing health information' and 'counselling about health'. Major contents of occupational nursing services were 'management of occupational and adult diseases' and 'explanation of the results after medical examination'. Insufficiencies were 'deficiency of the place where group health education could be performed', 'lack of additional or closer examinations needed in counselling' and 'discontinuous selection of additional or more exact examinations'. 3. Health monitor members Health monitor members in industries were classified into two. Some were selected by owners and the others were selected simply by considering their administrative abilities such as proficient management of documents. Their major tasks were to connect workers with occupational health management agencies. This study suggests that programs should be developed which enable health monitor members to cooperate with occupational nurses.

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Strategies for Improving Scholarly Information Service with Citation Information (인용정보를 활용한 학술정보서비스 고도화 전략)

  • Lee, Jung-Yeoun;Yu, So-Young;Lee, Jae-Yun
    • Journal of Information Management
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    • v.41 no.1
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    • pp.43-67
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    • 2010
  • We examine several citation information services to analyze their functional items and resources as interests and concerns on citation information services have been increasing. Based on our analysis, we suggest a blueprint and model for national citation information services. As a result, We find that there are different service items and resources among the type of the citation information services. We also suggest three principles and personal services scenarios for developing national scholarly information service using citation information. And expert survey shows the priority of the services. This study would be a fundamental material for drawing big pictures on national citation information services.