• Title/Summary/Keyword: information management and services

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Oncology Nurses Knowledge and Attitudes Regarding Cancer Pain Management

  • Shahriary, Shahdad;Shiryazdi, Seyed Mostafa;Shiryazdi, Seyed Ali;Arjomandi, Amir;Haghighi, Fatemeh;Vakili, Fariba Mir;Mostafaie, Naiemeh
    • Asian Pacific Journal of Cancer Prevention
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    • v.16 no.17
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    • pp.7501-7506
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    • 2015
  • Background: Oncology nurses play a crucial role in cancer pain management and must be highly informed to ensure their effective practice in the cancer setting. The aim of this study was to determine the baseline level of knowledge and attitudes of oncology nurses regarding cancer pain management. Materials and Methods: A cross-sectional survey research design was employed. The sample comprised 58 cancer nurses working in Shahid Sadoughi hospital, Yazd, Iran. The "Nurses Knowledge and Attitudes Survey Regarding Pain" (NKAS) tool and a demographic form were utilized to ascertain the knowledge and attitudes of oncology nurses working in oncology settings. Results: The average correct response rate for oncology nurses was 66.6%, ranging from 12.1% to 94.8%. The nurses mean score on the knowledge and attitudes survey regarding pain management was 28.5%. Results revealed that the mean percentage score overall was 65.7%. Only 8.6% of nurse participants obtained a passing score of 75% or greater. Widespread knowledge deficits and poor attitudes were noted in this study, particularly regard pharmacological management of pain. Conclusions: The present study provides important information about knowledge deficits in pain management among oncology nurses and limited training regarding pain management. Our results support the universal concern of inadequate knowledge and attitudes of nurses regarding cancer pain. It is suggested educational and quality improvement initiatives in pain management could enhance nurses knowledge in the area of pain and possibly improve practice.

A Multi-Layered Approach to Assessing Level of Ubiquitous Computing Services (유비쿼터스 컴퓨팅 서비스 수준평가를 위한 다계층적 접근법)

  • Kwon, Oh-Byung;Kim, Ji-Hoon
    • Information Systems Review
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    • v.8 no.1
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    • pp.43-61
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    • 2006
  • Evaluating ubiquitous computing services is important for the commercialization of the ubiquitous services which will be running on electronic markets. However, despite its importance and usefulness, assessing ubiquitous computing services is still in its early stage. Moreover, sufficient study of making a distinction what are 'ubiquitous computing services' or not has not been provided yet. Hence, this paper aims to propose an integrated methodology to assess the ubiquitous computing services. A multilayered approach is considered to assess not only technical but also behavioral perspectives. To show the feasibility of the assessment model, three use cases are studied and evaluated.

A Study of Strategic Planning for Archival Information Services in the National Archives of Korea (기록정보서비스 전략계획 수립을 위한 기초 연구: 국가기록원을 중심으로)

  • Seol, Moon-Won
    • Journal of the Korean Society for information Management
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    • v.25 no.3
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    • pp.249-271
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    • 2008
  • This is a preliminary study to suggest the directions of strategic planning for archival information services in the National Archives of Korea(NAK). It has three parts. Firstly, it articulates the concept and the process of strategic planning and analyses the archival service strategies for NARA(US) and TNA(UK). Secondly, regarding our conditions, it suggests strategic goals, action plans and principles for the archival information services of NAK. Thirdly, it evaluates the current archival information services of NAK based on the suggested goals and plans and points out the aspects that is to be more strengthened to achieve these goals.

Service Session Object Modeling and Session Management for Multimedia Service on Open Networking Architecture (개방형 통신망에서 서비스 세션 객체 모델링 및 세션 관리)

  • Shin, Young-Seok;Oh, Hyun-Ju
    • The Transactions of the Korea Information Processing Society
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    • v.4 no.12
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    • pp.3097-3110
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    • 1997
  • As to the recent advances in computer technologies and high-speed networks, telecommunication services and provision of multimedia services will be provided on the basic of a new software architecture adapting networking infrastructure on open information networking architecture. In this paper, the video conference services has been selected as a target service example because it is expected to become one of the most important services on the full service network. In fact, it can be viewed as the basis for providing telecommunication services such as video telephony and video conferencing. This paper presents the prototyping of TINA (Telecommunication Information Networking Architecture) based desktop video conference system using the concepts of session management. The prototyping of desktop video conference system aims at assessing TINA concepts and refinement of the mapping between session graph and connection graph, and provides object modeling methodologies towards distribution and objected-orientation.

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The Empirical Analysis on the Performance of Inter-firm Network Management in the IT Service Firms (IT서비스 기업에서의 네트워크 경영 관련 성과 요인에 대한 실증 연구)

  • Ahn, Yeon S.
    • Journal of Information Technology Services
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    • v.10 no.1
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    • pp.47-64
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    • 2011
  • In the IT(Information Technology) service, which supply the solutions related to business management and IT, network construction and application trends, the related service business are increasing according to the enlargement of project scope and the diversity of project types as the need of service customers. In this paper, I propose the significant effect factors on the network management of IT service firms. The key findings are from the analysis result about 94 IT service firms as follows. For implementation the high performance of network management in the IT service firms, the strategic elements in the process of network construction are more conceived highly than the basic element in them. Also the perspective of project objectives are considered than the nominal perspectives in the partner selection process. The competency of partner firms', the cooperation process between the partner firms', network relation operation management and network relation structure management are the significant effect factors of network management.

An Exploratory Study on Causal Relationship between Perceptual Level of Employees and Information System Performance : Case of Public Side Information System Use (조직구성원의 인식 수준이 정보시스템 활용 성과에 미치는 영향에 관한 탐색적 연구 : 공공부문 정보시스템 사례를 중심으로)

  • Park, Ki-Ho
    • Journal of Information Technology Services
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    • v.7 no.2
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    • pp.165-180
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    • 2008
  • Although a number of studies concerning the performance of information system (hereafter, IS) have been performed, those in governmental organizations have rarely conducted. Moreover, there were not many that the perceptual level of individuals might have influence on the information system performance actually. This study tried to investigate the causal relationship between personal perceptual level on the operation and performance of IS, as a result of project for public innovation which deployed in a governmental organization. The targeted IS is for task management. Our survey's respondents are real users in a governmental organization. As a result of statistical analysis, the affecting factors, the perceptual level of individuals such as task process standardization, training and system education, and the active participation of manager positively affected system performance. The result of study can provide some implications to the governmental organizations who want to improve the system performance and efficiently operate their own IS for achieving the organizational goals.

Analyzing Customer Experience in Hotel Services Using Topic Modeling

  • Nguyen, Van-Ho;Ho, Thanh
    • Journal of Information Processing Systems
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    • v.17 no.3
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    • pp.586-598
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    • 2021
  • Nowadays, users' reviews and feedback on e-commerce sites stored in text create a huge source of information for analyzing customers' experience with goods and services provided by a business. In other words, collecting and analyzing this information is necessary to better understand customer needs. In this study, we first collected a corpus with 99,322 customers' comments and opinions in English. From this corpus we chose the best number of topics (K) using Perplexity and Coherence Score measurements as the input parameters for the model. Finally, we conducted an experiment using the latent Dirichlet allocation (LDA) topic model with K coefficients to explore the topic. The model results found hidden topics and keyword sets with high probability that are interesting to users. The application of empirical results from the model will support decision-making to help businesses improve products and services as well as business management and development in the field of hotel services.

Improvement of ITSM IT Service Efficiency in Military Electronic Service

  • Woo, Hanchul;Jeong, Suk-Jae;Huh, Jun-Ho
    • Journal of Information Processing Systems
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    • v.16 no.2
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    • pp.246-260
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    • 2020
  • IT Service Management (ITSM) achieves consolidated management for the IT services supporting the acquisition system, and no outside connections can be established with such ITSM. Issues pertaining to the D2B can be addressed to System Q&A or a Call Center for problem-solving. In other words, internal staff can take the necessary measures for problems by directly connecting with ITSM. Currently, diverse innovative technologies are being used in electronics and ubiquitous computing environments. This allows us to create a better world by providing the backbone for remarkable development in our human society in the fields of electronics, devices, computer science, and engineering. Following the expansion of IT services in the military acquisition sector such as Defense Electronic Procurement, military export/import support system, etc., customers' dependence on IT for conducting business with the military or related companies is increasing, including the military's dependence on the same technology for services to the public. Nonetheless, issues pertaining to the simplified/integrated management of complex IT service management systems, including slow system recovery, lack of integrated customer service window, and insufficient information sharing, have become the priority problems that IT managers are required to solve. Therefore, this study conducted research on the integrated management of IT services provided by Korea's national defense acquisition system, which was developed based on the existing system IT Infrastructure Library (ITIL) v2, and investigated the level of satisfaction with services with focus on ensuring that it can be used for understanding the necessity of the system and its advancement in the future.

Problems of alternative means of Inhabitants Registration Identification Number on Internet and their Countermeasures (인터넷상의 주민등록번호 대체수단의 문제점들과 해결방법)

  • Ahn, Jeong Hee
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.4 no.3
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    • pp.45-53
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    • 2008
  • As internet is wide spread, the number of internet service provider is increased. Internet service providers gather the personnel information with inhabitants registration identification number for the user management and the adult authentication. The personnel information is spreaded thorough the Internet by the system hacking, mismanagement and malicious resale. And the personnel information is used for spam email, phishing scams, etc. by malicious others. So the Ministry of Information and Communication Republic of Korea developments I-PIN system of the personnel identification. But, I-PIN has some problem the guideline for it and the method of 5 I-PIN services. In this paper, we analyze the problem about the guideline for I-PIN and the method of 5 I-PIN services. And we propose the countermeasure about the problem.

Design of Portal System Architecture for Large Consumers and Its Prototype Implementation (대수용가 포털 시스템 아키텍처 설계 및 프로토타입 구현)

  • Yang, Il-Kwon;Kim, Sun-Ic;Song, Jae-Ju;Oh, Do-Eun;Lee, Sang-Ho
    • The Transactions of The Korean Institute of Electrical Engineers
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    • v.57 no.11
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    • pp.2117-2123
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    • 2008
  • This paper describes the portal system architecture of large consumers for ESP(Energy Service Provider) to provide customers with various value added services such as monitoring and controlling a wide variety of electric devices in consumer's premises for optimal energy management from both consumer side and ESP side, and the prototype implementation of 2 kinds of value added services. The architecture is composed of the device portal which gathers the information from electric devices and controls them and the consumer portal which can make ESP operate the optimal energy management with two-way communications. The demand side management and energy management functions was chosen and implemented for the prototype system as value added services. The prototype was designed to create, manage, and trace the events about services between ESP and customers.