• 한국산학기술학회논문지
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• 제14권10호
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• pp.4935-4942
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• 2013

이 연구는 우리나라 종합병원에 근무하는 직원들의 의사소통에 대한 만족도와 조직유효성 인식과의 관계를 실증적으로 조사하기 위한 것이다. 이와 같은 연구의 목적을 달성하기 위해 4개의 연구가설을 설정하였으며, 가설검증을 위해 전국 10개 병원에 근무하는 의사, 진료지원직, 행정직 직원 473명에 대한 설문조사를 2013년 1월 3일부터 2월 8일까지 실시했다. 단계적 회귀분석 결과, 병원 직원들의 의사소통에 대한 만족도는 조직유효성에 정(+)의 영향을 미치는 것으로 나타났다. 또한 의사소통 만족도와 직종 간의 상호작용 효과는 조직유효성 중 안정성보다는 성장성에 더 크게 영향을 미치는 것으로 나타났다. 직종별 의사소통 만족도조사에서는 진료지원직종이 5점 만점에 3.11점으로 가장 낮아 문제점으로 지적되었다. 병원이 조직의 통합을 원한다면 직종 간 의사소통 만족도를 높이기 위한 세부적인 전략 개발이 필요하다고 하겠다.

• 산업경영시스템학회지
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• 제32권3호
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• pp.49-58
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• 2009

Healthcare organizations need mutual cooperation among various medical professionals in order to carry out the performance of their duties spite of haying a strong job specialization and independence based on license. However, spite of the importance of leadership roles, there have not been enough researches dealt with leadership effect under the complex duties' relationship of a healthcare organization. This study suggested a new model by combining characteristics of leadership style, job satisfaction, and organizational commitment using Structural Equation Model (SEM). The data were self-administered questionnaires collected in 2006 from 437 employees (nurses, medical technicians, and administrative staffs) of 5 hospitals located in Seoul. The items of questionnaire were composed as a method of choosing new leadership style based on the Bass's standardized questionnaire on a Iransactionaljtransformational leadership combining the Leader Behavior Description Questionnaire-XII (LBDQ-XII) of the Ohio State University and Graen and Uhl-Bien's LMK scale through simulation techniques responding to organizational commitment. As a result, the leadership style increasing employees' self-confidence and having continuous response relationship between managers and employees improved their discretion and empowerment as well as worthwhileness and pride. However, the leadership style emphasizing reward and a sense of duty brought about a bed result that was not able to effectively respond to employees' discretion and empowerment and even weakened their worthwhileness and pride. After all, the leadership style based on vision and change had an effect on organizational commitment but the other one based on reward and a sense of duty seemed to be unsuccessful in organizational commitment. Therefore, the desirable leadership in a healthcare organization should be based on employees' self-confidence and continuous response relationship between managers and employees.

• Journal of Preventive Medicine and Public Health
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• 제35권2호
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• pp.160-168
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• 2002

Objectives : This study was intended to investigate the differences of job stressors between managers and low level employees among white-collar workers. Another objective of this study was to examine whether the effects of job stressors on mental health differ between the two groups. Methods : Data was obtained from 204 managers and 258 low level employees who were employed in white-collar jobs. Fourteen job stressors and seven job stress variables were measured. Results : Among the 14 job stressors, role overload, job insecurity, and work-family conflict were higher job stressors for the manager group whereas role conflict, work-aptitude incongruity, participation in decision making, and promotion problems were higher job stressors for the low level of employees. There were no differences in job stress scores between the two groups. However, differences in the effects of job stressors on job stress were found between the two groups. For the manager group, job insecurity, work-aptitude incongruity, and work-family conflict significantly affected in explanation of job stress whereas for the low level employees, role underload, peer satisfaction, and environmental problems significantly explaining the job stress variables. Conclusions : There were significant differences in job stressors between managers and low level employees among white-collar workers. Additionally there were differences in the effects of job stressors on job stress between the two groups.

• 산업공학
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• 제16권2호
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• pp.222-228
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• 2003

Computer-dominated jobs and industrial automation have rapidly created work-related musculoskeletal disorders(WMSDs) and WMSDs are also founded in employees of other general industries. WMSDs has been growing problems for Korean industries with higher incidence rate every year. The objective of this paper is to analyze the effects of the neck muscle workload according to postures(joint angle) and load weights. Seven male students participated in this study. Neck workload was rated on each person using a Borg's CR-10 scale. ANOVA showed that the CR-10 ratings were statistically significant according to postures and load weights. To reduce the large number and severity of WMSDs, which employees have been experiencing, we need to redesign the job in workplace so that we can control hazards that are reasonably likely to be causing or contributing to the WMSDs. The results of this study can be used to establish the safety criteria of joint angle and weight of neck workload.

• 산업경영시스템학회지
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• 제31권4호
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• pp.162-167
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• 2008

FMEA (failure mode and effect analysis)is a widely used technique to assess or to improve reliability of product not only at early stage of design and development, but at the process and service phase during the product life cycle. In designing a service system, this study proposes a fuzzy service FMEA with the service blueprints as a tool which describes customer actions, onstage contact employees actions, backstage contact employees actions, support processes, and physical evidences, in order to analyse and inform service delivery system design. We fuzzified only two risk factors, occurrence and severity, to more effectively assess the potential failure modes in service. Proposed fuzzy risk grades are applied to Gaussian membership function, defuzzified into Fuzzy Inference System, and eventually identified the ranks on the potential fail points.

• 한국관광식음료학회지:관광식음료경영연구
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• 제12권2호
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• pp.59-78
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• 2001

The domestic food service industry has established its industrial basis since the overseas brands were introduced and international events were held in Korea. It also has showed a prominent growth rate as consumers began to show more interests in leisure and quality of working life(QWL) At this, the employees, constituting Points of contacts with consumers of the food service industry, have emerged as a Primarily critical concern in order for the food service industry, which can affect people in various ways, to adopt our own food culture and develop its business quality. In the food service industry, as a relatively labour-intensive industry, the manpower service is considered very important. Whether the industry succeeds or not depends on the role of employees as the quality of service of employees can decide the quality of the industry itself. In spite of the importance of employees in the food service industry, not many researches have been Performed on the personnel management of the industry, as Koreans traditionally have hold a prejudiced view on the food service industry and it is only a short time since the food business began to be considered as an industry. This thesis aims at research on the factors affecting job satisfaction of the employees by dealing with the importance and characteristics of the role of employees of the food service industry and theoretical background of the job satisfaction. The presumable factors affecting the job satisfaction are divided into several groups ; characteristics of organization, working condition, human relationship, psychological factors, and its reputation in the labour market. Hypotheses and models, where those factors affect the employees, are formed. Statistical methods such as correlation analysis and multiple regression are used in order to verify those hypotheses. Alternatives to improve job satisfaction of employees are suggested based on the analysis. It is expected that there will be more active researches on employees of the food service industry, as this thesis has selected employees of the food service industry as its subjects while subjects of similar researches have been mainly hotel employees so far.

• 동아시아경상학회지
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• 제11권2호
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• pp.91-108
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• 2023

Purpose - This research paper empirically analyzes the effect of changes in the employment environment due to the 4th industrial revolution on the turnover intention of cosmetic employers and employees and seeks the necessary measures for job instability in the industrial field. Research design, data, and methodology - A self-report questionnaire was conducted on 513 cosmetic implementers. Statistical processing of the data collected by the data analysis method was analyzed using the Statistical Package for Social Science (SPSS) WIN23.0 statistical package program through data coding and data organizing process. Results - Changes in the employment environment were found to have a significant effect on the effect of job instability (t=13.218, p<0.05). As for the effect of organizational commitment on turnover intention, the higher the organizational commitment, which is a parameter, has a negative (-) effect on turnover intention, a dependent variable (p<0.05). Conclusions - Our results are based on an analysis that allows cosmetic employers and workers to explore ways to address job insecurity. Based on the analysis results, it will help the growth of the cosmetics industry by providing basic data for the identity of the cosmetics industry and the development of the cosmetics service organization.

• 대한안전경영과학회지
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• 제16권4호
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• pp.215-227
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• 2014

This paper is to investigate the employees' corresponding types and casual analysis. It proposes the legal and practical measures for improvement of Industrial Accident Compensation Insurance's usability. The results from the empirical analysis indicate that (1) 91.4 percent of the respondents feel the necessity of Industrial Accident Compensation Insurance, (2) 67.4 percent of the respondents perceive that Industrial Accident Compensation Insurance is useful, (3) employers' perceptions of the specific items of Industrial Accident Compensation Insurance appears to be low. (4) 35.9 percent of the respondents deal with industrial accidents through other ways such as health insurance and car insurance. The study ends with discussion of the findings and provides several theoretical and managerial implications and recommendations for future research and applications.

• 한국산업보건학회지
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• 제33권1호
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• pp.70 -77
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• 2023

Objectives: The purpose of this study was to identify information on the workers at major industrial health institutions. Methods: The subjects were employees at work environment measurement institutions, specialized health management institutions, special health examination institutions, and health checkup institutions. Data on these employees was identified by age, career, region, and qualification. Results: The sample totaled 6,449 workers at major industrial health institutions. The number of doctors, nurses, and industrial hygienists was identified at 4,609. For their age groups, 34.1% were in their 30s, and 56.3% had less than five years of work experience. The distribution by region was 24.3% in Gyeonggi-do Province, 12.7% in Seoul, and 8.7% in Gyeongsangnam-do Province. Conclusions: Information on occupational health human resources has been published irregularly and is limited by specialty. Therefore, it is necessary to systematize information on human resources and disclose it regularly so that supply and demand conditions can be predicted when establishing industrial accident prevention policies.

• 산경연구논집
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• 제7권3호
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• pp.13-18
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• 2016

Purpose - Usage of E-services is critical for businesses to maximize work efficiency and gain competitive advantage. The aim of the study is to explore how awareness of technology and e-services usage in an emerging economy in Pakistan. The studies aimed to explore as to what extent these factors can potentially motivate transport employees towards e-services; who are generally not aware about technology and hence also not confident in using it also. Research design, data, and methodology - Employees from the three transport subsidiary units from a large private company in Pakistan were sampled for the study. Through using self-administered technique, the questionnaires were distributed during the month of April, 2016 to 189 employees. A total of 150 responses were taken further for analysis where the study found a positive link between awareness of technology and e-services usage. Results - This study found positive relationship between intention to use and e-service usage among the employees of three subsidiary units. The paper has reported 30 percent variance explained by the predicting variables in relation with e-services usage. Conclusions - Employees could be motivated to use e-services and latest technology through enhancing their awareness about their respective importance and viability. Accordingly, organizations can foster employees' intentions to use to enhance e-service usage.