• Title/Summary/Keyword: industrial communication

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A Study on the Customer Experience Analysis for the Silver Generation in the Communication Service Market using CEM (CEM을 활용한 통신서비스 시장의 실버고객 경험분석에 관한 연구)

  • Bae, Jae-Ho;Wang, Gi-Nam
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.32 no.2
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    • pp.66-75
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    • 2009
  • As the population of the silver generation is increasing, the importance and effects of the market for the silver generation are also growing. We segments the categories of the silver generation into six sub-segments using based on the factors like life style, life stage, or performing role from the point of view in communication industry. After segmenting those categories, we observed the experience of each segmented group in detail. Likewise, we executed both FGD(Focused Group Discussion) and participants' observations together to effectively collect the expressed and/or potential needs. Customer's experience was collected along the touch points and customer corridors after dividing the customer's experience world into two groups; communication styles in usual life (life log) and direct contact channels. The effects of delivering an affirmative customer's experience would be empowered by eliminating negative experiences or complementing affirmative experiences. For this purpose, this paper presents the improvement points for the better customer's experience based on the observed customer's experience. This paper presented a sample way of customer-centric approach to design the services or products in the communication industry. In addition to that, the analyzed results of this paper will be useful to find out an effective approach to the market of silver generation.

Development of DSP-based Modbus Communication Scheme and Control Module for Controlling Actuators in Industrial Equipment (산업용 장비에서의 액추에이터를 제어 하기 위한 DSP에서의 Modbus통신 구현과 제어 모듈 개발)

  • Kim, Won-Jun;Gwak, Dong-Gi;Kim, Dong Hwan
    • Transactions of the Korean Society of Mechanical Engineers A
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    • v.41 no.11
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    • pp.1109-1117
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    • 2017
  • In this work, a new control module and communication system associated with DSP are proposed to overcome the limitations of the contemporary prevailing PLC-based industrial equipment controller, and the performance of the proposed system was experimentally verified. In the light of this issue, a communication conversion scheme from RS-485 to Modbus, the dominant communication protocol used by PLC, was developed and shown to yield enhanced compatibility between devices. The proposed system allows for ~50% cost reduction as well as downsizing of the industrial controllers. Furthermore, the design includes 24 V general digital I/O pins, which facilitate partial expansion of inputs and outputs. With Modbus communication implemented in DSP with the RS-485 interface, multi-to-multi communication may also be achieved.

The Effect of Rubber Roller's Roughness & Compounds on Printability (고무 롤러이 원료 및 표면 조도가 잉크 전이에 미치는 영향에 관한 연구)

  • Ko, Ki-Hun;Ha, Young-Baeck;Lee, Jae-Soo;Oh, Sung-Sang;Lee, Euy-Soo
    • Journal of the Korean Graphic Arts Communication Society
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    • v.24 no.2
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    • pp.61-68
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    • 2006
  • Rubber rollers in off-set printing process are one of the most important factor, transferring the ink and water to the plate. Each different roughness of roller surface and different rubber compounds could effect to ink transparency and printability. Three different rubber compounds (NBR, EPDM, PU) and each different roughness of roller surface would show us different result of ink transparency and density of actual printing result. There might be a differences from actual printing result not only the amount of transferred ink, but there is also some other point we should check it out. According to the result of this studies, we found that different rubber compounds and their surface roughness directly effect to the rate of ink transfer. It also shows that the amount of transferred ink is not even and stable amount what we expect to get optimum printability. To reach a targeted printability with rollers, firstly it is necessary to choose correct rubber compounds with certain purpose and the roughness of roller surface has to be as smooth as less than $5{\mu}m{\sim}7{\mu}m$.

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A Study on HMD-AR based Industrial Training System for Live Machinery Operation

  • Lee, Beomhee;Choi, Jinyeong;Choi, Byunghoon;Lee, Jisung;Min, Byungjun;Cho, Juphil
    • International Journal of Internet, Broadcasting and Communication
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    • v.10 no.1
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    • pp.65-70
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    • 2018
  • As technological development is progressing recently, various technologies are actively being studied in the course of the 4th industrial revolution. So, even in the educational field, virtual reality and augmented reality technology are used in educational environments, but specialized additional equipment is required and the price is very expensive. Also, since a plurality of equipment are required for a large number of people, it is urgent to study the technology that can be effectively applied to the industrial education field. So in this paper, we propose an industrial training system for HMD-AR, MPEG-DASH and SOAP based HTTP based Live Machinery Operation using Smartphone to solve the problems of existing system.

Research on Utilization of Satellite Communication in 4th Industrial Revolution: Case Study of Australian Policy (4차 산업혁명에서의 위성통신의 활용 방안 연구 호주 정책 사례를 중심으로)

  • Park, Sejin;Park, Jaewoo
    • Journal of Satellite, Information and Communications
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    • v.12 no.1
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    • pp.88-93
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    • 2017
  • Policy maker inevitably faces two restraints once they attempt to accomplish $4^{th}$ Industrial Revolution through development of Industrial Internet of Things(i.e. IIoT). One is to construct physical network by substituting old equipment and infrastructure into smart equipment and the other is to connect the physical network into national telecommunications infrastructure. Australia, as she proceeds National Broadband Network programme, has assembled all medium of telecommunications to provide every Australian premises regardless to its physical location by creating wholes-sale only carrier, NBN co. At the same time, Australian government also provides its own IIoT policy; Co-development and New-Development projects. Meanwhile, NBN co. has launched its own two communication satellites in 2015 and 2016 to replace the old satellite communication services depended on the other companies' satellites. This article, in the end, analyses the role of satellite communication in $4^{th}$ industrial revolution with case study on Australian policy.

SIMULATION IN AUTOMOBILE INFORMATION AND COMMUNICATION SYSTEMS

  • Takaba, Sadao
    • Proceedings of the Korea Society for Simulation Conference
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    • 1991.10a
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    • pp.41-77
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    • 1991
  • A large number of R & D projects in automobile information and communication systems have been achieved in these twenty years to improve various aspects on automobile usage. Examples on simulation for evaluation of these systems such as these on road to vehicle communication, inter-vehicle communication, and vehicle guidance are shown.

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Design of Inner Key scheduler block for Smart Card (스마트 카드용 내장형 키 스케쥴러 블록 설계)

  • Song, Je-Ho
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.11 no.12
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    • pp.4962-4967
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    • 2010
  • Security of the electronic commercial transaction especially through the information communication network is gaining its significance due to rapid development of information and communication related fields. For that, some kind of cryptographic algorithm is already in use for the smart card. However, the growing needs of handling multimedia and real time communication bring the smart card into more stringent use of its resources. Therefore, we proposed a key scheduler block of the smart card to facilitate multimedia communication and real time communication.

Application of CRM to Mobile Communication Industry

  • Tian, Liang;Zhang, Xian-Hua
    • Proceedings of the Korea Society for Industrial Systems Conference
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    • 2007.02a
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    • pp.40-46
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    • 2007
  • Established CRM system provides a powerful help for maintaining existing client, attracting new client, making profit from client or mobile communication industry. In the system structure of CRM eye, the mobile communication industry of CRM can be divided into three levels. : channel layer; operation layer, analysis layer. The data mining of CRM in mobile communication industry fall into six stages. Finally article gives some CRM's examples to illustrate how to gain client, enhance client's value, and how to maintain existing client.

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The Study on Distribution Clock Synchronization of EtherCAT Communication System (이더캣 통신시스템에서 분산 클럭 동기화에 관한 연구)

  • Moon, Yongseomn;Vo, Trong Tuan Anh;Lee, Youngpil;Cha, Hyunrok
    • The Journal of the Korea institute of electronic communication sciences
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    • v.4 no.4
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    • pp.293-300
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    • 2009
  • In this paper, we describe a method for synchronization protocol method used in control system based on network and IEEE 1599 synchronization method which used for implementation of synchronization technology of advanced industrial Ethernet. We also implement and perform the experiment for synchronization technology of EtherCAT communication which is one of the industrial Ethernet technology used IEEE 1599 synchronization technology based on time. And we describe an evaluation for experiment result, improve the problem and future plan.

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