• 제목/요약/키워드: individual satisfaction

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전산세무회계 교육용 소프트웨어의 시스템특성 및 개인적 특성이 교육만족도를 매개로 교육성과에 미치는 영향; 한국세무사회의 KcLep(케이렙) 교육생을 중심으로 (Effecting the System Characteristic and Individual Characteristic of Computerized Tax Accounting to Education Performance through Education Satisfaction; Based on KcLep Education Students of Korean Association of Certified Public Tax Accountants)

  • 김현규;소원현;김하균
    • 수산해양교육연구
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    • 제27권1호
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    • pp.1-12
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    • 2015
  • This article starts with a review of the system characteristic(easiness, flexibility, reliability) and individual characteristic(self-efficacy, achievement motive, computer ability) through education satisfaction especially in relation to the education performance(perceived usefulness, educatee value). We found that all variables significantly affect the education satisfaction, but only computerized ability doesn't significantly affect the education satisfaction. Education satisfaction significantly affect the education performance. This paper suggests that the followings; first, response time of systems is valuable factor in KcLep. Second, self-efficacy and achievement motive are more important then computer ability in KcLep educatee. Finally, software developer and teacher always think about rapid response time of systems and exchange of data for the education performance in KcLep.

통제 위치와 조직공정성 및 조직유효성의 관계에 관한 연구 (An Empirical Study on the Relationships Among Locus of Control, Organizational Equity Factors and Psychological Organizational Effectiveness)

  • 이철기;이광희
    • 산업경영시스템학회지
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    • 제33권3호
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    • pp.208-218
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    • 2010
  • The purpose of this study is to examine the dynamic relationships among locus of control as a individual traits, the three organizational equity factors(distributive equity, procedural equity and interactional equity), individual attitudes and behaviors(job satisfaction, organizational commitment and turnover intention). In this study, we designed research model based on extensive literature review and tested each hypothesis through empirical analysis of which single public organization was the subject. The results are as follows : locus of control negatively affect all the three equity factors. And distributive equity positively affect job satisfaction whereas both procedural equity and interactional equity positively affect organizational commitment. Also only organizational commitment not job satisfaction positively affect turnover intention. The various implications to manage organizational equity, job satisfaction and organizational commitment and the limitations of the study and directions for future research were discussed.

의료기관 전자상거래 성공요인의 평가 (Evaluation of e-commerce system success factors in health care)

  • 박재성;김혜숙
    • 보건의료산업학회지
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    • 제3권2호
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    • pp.17-27
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    • 2009
  • The purpose of this study was to identify the impact of e-commerce system satisfaction on e business success factors. We developed the questionnaire for measuring system satisfaction and success factors and tested internal reliability and construct validity. Cronbach's alphas of all system satisfaction factors were above .79 and that of e business success factors were above .82 except partnership (.66). In the regression models, we tried to identify all possible independent variables such as individual factors, organizational factors, system vendor size, order items in their systems and system satisfactions. Using Partial F-test, the regression model with system satisfaction factors, individual and organizational factors was identified as the optimal model in explaining the dependant variable. In the best model, system readiness and timeliness was significant determinants of e-business success evaluation. After using 7 success evaluations factors as the dependant variables, only three models were significant linear models, which were the models with partnership, CEO willingness to e-commerce and e-commerce support. In those models, system readiness and timeliness showed consistent influences to success factors.

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Service Satisfaction and Continuous Use Intention on Omnichannel-Based Pickup Service

  • LEE, Kyoung-Hee;KIM, Bo-Young
    • 유통과학연구
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    • 제19권10호
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    • pp.5-15
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    • 2021
  • Purpose: This study aims to present individual motivation and channel characteristics affecting omnichannel service use, as well as the effect relationship of the brand factor on consumption value, service satisfaction, and continuous usability based on convenience store pickup service, one of online shopping customers' omnichannel use services. Primarily, this study divided consumption value into emotional value and functional value and examined the consumption value characteristics of omnichannel-based pickup service customers. Research design, data and methodology: A questionnaire survey was carried out targeting 324 consumers having the omnichannel-based pickup service user experience in online shopping in Korea. A confirmatory factor analysis and path analysis were carried out based on the structural equation to verify hypotheses. Results: According to the analysis result, individual motivation affected the emotional value, and the omnichannel characteristics affected functional value. The brand effect influenced both emotional and functional values. The emotional value affected continuous use intention, and the functional value affected service satisfaction. Conclusions: Therefore, consumers' emotional and functional values showed differences in consumption behavior. In online shopping companies' marketing strategy construction for omnichannel, it was confirmed that a differentiated approach is needed depending on the strategic goal of satisfaction improvement and continuous use intention consolidation.

Analyses of Users Behavior to Construct and Manage Auto Campsites - A Case of the Auto Campsite in Jangsu Nuri Park -

  • Ahn, Deugsoo;Jeong, Nara
    • 휴양 및 경관연구
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    • 제12권4호
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    • pp.11-16
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    • 2018
  • The aim of this study is to obtain basic data to set the direction for construct and managing auto campsites. A survey was conducted with users of an auto campsite located in Jangsu Nuri Park in October 2018, and 32 copies of the questionnaire were used in the analysis. Auto camping is typically undertaken for a night or two with family or friends/colleagues. The adequacy of fees and location are important factors in choosing the campsite, so it is desirable to build one in the suburbs of the city and offer it at a reasonable price. Proximity to tourist spots and convenience in using facilities are also factors that must be considered. People are generally engaged in activities such as taking walks, relaxing, and looking around campsites, and they want to enjoy various other amenities like attractions, experiences, entertainment, and active leisure options, which is why there must be facilities to support these behaviors. The first-time visitors of the campsite showed high satisfaction with its individual facilities, while repeat visitors showed high overall satisfaction, which indicates that satisfaction with individual elements did not lead to overall satisfaction.

가상 학습 공간에서의 협력 학습이 학업 성취도 및 만족도에 미치는 영향 (Effects of Collaborative Learning in a Virtual Environment on Students' Academic Achievement and Satisfaction)

  • 김미화
    • 디지털융복합연구
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    • 제19권4호
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    • pp.1-8
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    • 2021
  • 본 연구는 가상 환경에서의 협력 학습에의 참여가 학생들의 학업 성취도와 만족도에 미치는 영향을 조사하고자 하였다. 세컨드라이프라는 가상현실 플랫폼에 고등학생이 국사 과목을 학습할 수 있는 공간을 만들고 이를 활용하였다. 총 119명의 참가자를 '협력학습 유형'이나 '개인학습 유형'에 무선 할당하였으며, 학생들의 학업 성취도와 만족도를 측정 도구로 수집하였다. 가상공간에서의 협력학습의 효과를 검토하려 독립표본 t검증 및 대응표본 t검증을 실행하였고, 연구의 결과는 개인학습 유형에 참여한 경우보다 협력학습 유형에 참여한 경우가 학업성취도와 만족도에 유의미하게 긍정적 영향을 미치는 것으로 나타났다. 마지막으로 향후 가상현실을 기반으로 한 협력학습의 활용에 대한 제언이 논의되었다.

비정상상황에 대한 항공교통관제사의 개인 및 팀 차원의 대응이 조직효과성에 미치는 영향 연구 : 인지전략 구성요인을 중심으로 (A Study for the Effect of Air Traffic Controller's Individual and Team Response against Emergency Situation on Organizational Effectiveness)

  • 전종덕;이남령;이진숙;박성식
    • 한국항공운항학회지
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    • 제26권1호
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    • pp.10-24
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    • 2018
  • This paper tried to analyze the response of air traffic controller(ATC) against abnormal situations using survey based on cognitive strategies suggested by Malakis et al.(2010). The survey designed to empirically analyze the effect of the cognitive strategy factors on organizational effectiveness. The main purpose of this research was as follows: First, it was analyzed both the individual-scale and team-scale factors which constructed the cognitive strategy against abnormal situations. Secondly, how seriously impact the ATC's cognitive strategies on their organizational effectiveness. The organizational effectiveness was divided into such two latent variables as job absorption and job satisfaction. According to the a analysis, it was proven that premeditated act of ATC had a positive significant effect on team-scale cognitive strategies such as teamwork, communication and error management. Moreover, it was found out the team-scale cognitive strategies had also a positive significant effect on job absorption. On the other hands, individual-scale cognitive strategies had no or negative effect on job absorption. Job absorption was proven to have a significant effect on job satisfaction of ATC.

기업의 조직분위기가 직무만족과 직무성과에 미치는 영향에 관한 연구 (A study on the Effect of the Organizational Climate on the Job Satisfaction and Job Performance)

  • 이선규;김영형;이웅희
    • 산업경영시스템학회지
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    • 제32권3호
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    • pp.20-28
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    • 2009
  • Member's perception toward organizational climate is an concept but generally it has been used in the meaning of Organizational climate by members, in an attempt to give an idea of what kind of meaning an organization can have from a psychological point of view to its members. This thesis insists Individual attitudes in the organization be changed characteristics of organization and individual who percepts the organization, one the basis of Organization climate effects individual attitudes directly and indirectly, and objective of the study is to verify the dependence of cause and effect between organization climate and job satisfaction and performance with manufacturing firms within Gumi National Industrial Complex. As a result, to promote the effectiveness and efficiency of the enterprise, firstly, we have to set an appropriate objectives within the organization, Secondly, the manager should recognize the controversial issue be solved in public. Lastly, the members should be inspired loyalty into their organization.

웹 기반 교육 환경에서 만족도 향상을 위한 개인화 시스템에 관한 연구 (A Study on Personalization System for Improving Satisfaction in Web-based Education Environment)

  • 백장현;김영식
    • 컴퓨터교육학회논문지
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    • 제6권4호
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    • pp.171-180
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    • 2003
  • 최근의 웹 기반 교수-학습의 패러다임은 학습자의 능력, 적성, 요구, 흥미, 학습 이력, 학습 활동 프로파일등에 입각하여 학습자의 학습 패턴을 분석해내고, 학습자 개개인에게 적응적인 환경을 제공하는 방향으로 변화되고 있다. 본 연구에서는 학습 활동 데이터를 이용하여 학습자의 학습 패턴을 Apriori 알고리즘을 이용하여 분석해내고 학습자 개개인에게 적응적인 학습 환경을 제공하는 개인화 시스템을 개발하였다. 개인화 시스템은 학습경로, 인터페이스, 상호작용 개인화의 세 부분으로 구성되어있다. 개발된 개인화 시스템을 웹 기반 교수-학습 과정에서 학습자 개인의 학습 만족도를 향상시키는데 효과가 있는 것으로 나타났다.

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감정노동을 수행하는 임상간호사의 개인적 안녕에 대한 경로모형 (Psychosocial Well-Being of Clinical Nurses Performing Emotional Labor: A Path Analytic Model Approach)

  • 이윤정;김현리
    • 대한간호학회지
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    • 제49권3호
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    • pp.307-316
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    • 2019
  • Purpose: This study was conducted to investigate the influence of emotional expressivity, emotional intelligence, affectivity, job autonomy, social support, and emotional labor on clinical nurses' individual well-being and to provide guidelines for interventions and strategies for its improvement. Methods: The sample consisted of 207 nurses recruited from a general hospital in Korea. The participants completed a structured self-report questionnaire comprising measures of emotional expressivity, emotional intelligence, positive affectivity, negative affectivity, job autonomy, supervisor support, coworker support, deep acting, surface acting, emotional exhaustion, and job satisfaction. Data were analyzed using SPSS statistics 22.0 and AMOS 22.0. Results: The final model was a good fit for the data based on the model fit indices. In the path analysis, surface acting, negative affectivity, supervisor support, and coworker support had statistically significant effects on emotional exhaustion, explaining 29.0% of the variance. Deep acting, emotional exhaustion, positive affectivity, and emotional intelligence had statistically significant effects on job satisfaction, explaining 43.0% of the variance. Conclusion: Effective strategies to improve clinical nurses' individual well-being should focus on surface acting, deep acting, affectivity, social support, and emotional intelligence. The results of this study can be utilized as base data to manage emotional labor and improve clinical nurses' individual well-being.