• 제목/요약/키워드: impulsive buying behavior

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소규모 디자이너 부띠끄에서 관련변수들의 의복충동구매행동에 대한 인과적 관계 (Causal Relationships of Related Variables on Impulsive Buying Behaviors in Boutiques)

  • 박은주
    • 복식문화연구
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    • 제10권5호
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    • pp.565-577
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    • 2002
  • Impulsive buying behavior is an important aspect of consumer behavior and is of significant interest to researchers and retail management alike. It is a familiar from of in-apparel store behavior because of its social-psychological characteristics. The objectives of this study were to find out the variable(5) influencing impulsive and non-impulsive buying behavior, as well as to investigate the causal relationships between variables related to impulsive buying behaviors in boutiques. A questionnaire was completed by 345 boutiques customers in Busan, Korea. Demographics showed that consumers were more educated and had higher incomes than average consumers in Korea. Data was analysed by discriminant analysis and path analysis. Results showed that "Clothing involvement" was the most influencing variable determined impulsive buying behavior. "Self-monitoring" proved negatively influencing on impulsive buying behavior in boutiques. Consumers with low interest in apparel reacted positively to the in-store purchasing situation, and did negatively to their affective factors. As a result, they provided the useful information for consumer behavior researchers and boutiques retailers.

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고등학생의 소비지향적 태도와 충동구매에 관한 연구 (A Study on Consumption-Oriented Attitude and Impulsive Buying of High School Students)

  • 이민희;홍은실
    • 가정과삶의질연구
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    • 제27권3호
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    • pp.15-30
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    • 2009
  • This study explored the level and general propensity of consumption-oriented attitude and impulsive buying behavior of high school students, and clarified factors affecting impulsive buying. The research results can be summarized as follows. 1. The degree of consumption-oriented attitude and impulsive buying behavior of high school students were relatively low. 2. Consumption-oriented attitude was found to have significant differences among students based on monthly allowance, self-esteem, influence of friends, influence of mass media and influence of consumer education at school. Moreover, impulsive buying behavior was found to have significant differences according to sex, level of parents's education, fathers job, monthly household income, monthly allowance, influence of home, influence of friends and influence of mass media. 3. The impulsive buying differed significantly according to consumption-oriented attitude. That is, the group showing a higher degree of consumption-oriented attitude also indicated higher impulsive buying. 4. The variables affecting the level of impulsive buying behavior were the level of consumption-oriented attitude, influence of mass media, influence of friends and sex. In other words, consumption-oriented attitude, influence of mass media and influence of friends had a positive affect, and female students were more apt to impulsive buying than male students.

모바일 패션 쇼핑몰에서 패션제품 속성과 모바일 쇼핑몰 속성이 충동구매 행동 및 만족에 미치는 영향 (Impacts of Fashion Products Attributes and Mobile Shopping Mall Attributes on Impulse Buying Behavior and Satisfaction in Mobile Fashion Shopping Mall)

  • 박은주;강은미
    • 한국의류산업학회지
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    • 제18권2호
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    • pp.158-166
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    • 2016
  • This study investigates the impact of fashion product attributes and mobile shopping mall attributes on impulse buying behavior and mobile shopping satisfaction. The findings provide new information to marketers on marketing strategy for mobile shopping malls. We obtained 283 usable questionnaires from college students. Data were analyzed by frequency analysis, correlation analysis, factor analysis using SPSS for Window 21.0 and confirmatory factor analysis and structural equation model analysis by AMOS 21.0. The results were as follows. The utility of fashion products attributes had the greatest impact on impulse buying behavior when buying fashion products in a mobile mall. Utility had a negative effect on impulsive buying behavior and exhibitionistic had a positive effect on impulsive buying behavior. Next, continuous management of mobile shopping mall attributes influenced impulse buying behavior. In addition, impulse buying behavior showed that the positive effect on satisfaction. Fashion product attributes had a greater impact on impulsive buying behavior than mobile mall properties when buying fashion products in the mobile mall; in addition, impulse buying facilitated customer satisfaction.

Effects of Financial Education and Impulsive Buying on Saving Behavior of Korean College Students

  • Lee, Yoon-G.;Lown, Jean M.
    • International Journal of Human Ecology
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    • 제13권1호
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    • pp.159-169
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    • 2012
  • This study examined how financial education, impulsive buying, and socio-demographic factors affect saving behavior of 500 Korean college students. The descriptive results show that students who received financial education reported more positive saving behavior compared to students who did not receive financial education in school. The OLS results indicate that all else being equal, students with financial education reported more positive saving behavior than those without financial education. As predictors of saving behavior among Korean college students, the OLS results also reveal that impulsive buying, gender, and age were statistically significant. This study concludes that receiving financial education early, such as in elementary school, plays an important role in determining the saving behavior of Korean college students.

의복충동구매행동에 대한 점포내구매상황과 감정적 요인의 영향 -소규모 디자이너 부띠끄를 증심으로- (The Effects of Purchasing Situations and Affective Factors on Impulsive Buying Behavior in Boutiques)

  • 박은주;정영옥
    • 한국의류학회지
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    • 제26권3_4호
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    • pp.379-389
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    • 2002
  • The purposes of this study were 1) to examine the conceptual structure of purchasing situations and affective states, 2) and to fine out the relationships among impulsive buying behavior, purchasing situations, and affective states in boutiques. The questionnaire was completed by 345 boutiques customers in Busan. Demographics showed that the customers were higher educated and had higher incomes than the average consumer in Busan. Data were analysed by factor analysis, and t-test. First, the purchasing situation perceived by boutiques customers consisted of five factors; Crowding, Atmosphere/service, Exhausting/salesman's attire, Display, and Price. The affective states related to the impulsive buying behavior in boutiques composed of three factors; Pleasant, Unpleasant, and Insecure. Second, the impulsive buyer perceived Exhausting/salesman's attire and the pleasant affection in stores higher than the unimpulsive buyer, and the unimpulsive buyer made higher scores than the impulsive buyer in the situation of C개wding, Atmophere/service, and the Unpleasant affection at boutiques. The results showed that impulsive buyer was influenced by purchasing situations and affective states in stores. They provided informations about impulsive buying useful to consumer behavior researchers and retailers related to boutiques.

The Apparel Purchasing Behavior of Adult Female Group Segmented by Their Materialism

  • Lee, Ok-Hee
    • The International Journal of Costume Culture
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    • 제3권3호
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    • pp.246-261
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    • 2000
  • The purpose of this study was to investigate the apparel purchasing behavior of adult women consumer groups divided by materialism. The specific objects of this study were ; 1) to examine the degree of materialism, impulsive buying, and conspicuous consumption. 2) to examine the correlation between impulsive buying, materialism, and conspicuous consumption, and to examine the relative influences of impulsive buying, materialism affecting conspicuous consumption. 3) to classify groups according to the level of the propensity for materialism, and to examine the clothing purchasing behavior of the divided groups. Data were administered to 357 adult women living in Sunchol from June to July 1999. For analysis of the data, factor analysis, one-way ANOVE, duncan's multiple range test, frequency and χ²-test were employed. The results of this study were summarized as follows. 1. Materialism and impulsive buying have shown higher than middle score, and conspicuous consumption has shown similar to middle score. 2. The correlation between materialism, impulsive buying, and conspicuous consumption has shown similar to middle score. The higher the materialism and experience of impulsive buying was, the higher was the conspicuous consumption. According to the results of regression analysis examining the relative influence of variables affecting conspicuous consumption. According to the results of regression analysis examining the relative influence of variables affecting conspicuous consumption, the relative importance of the variables were in the order of ; success-symbolic materialism, life-centered materialism, happiness-pursuing materialism, in the order of ; success-symbolic materialism, life-centered materialism, happiness-pursuing materialism, impulsive buying and their explanatory power totalled 35.2%. 3. Evaluating attributes of product, the type of purchasing store, the place of purchasing, the need of high class department store, purchasing price range, and accompanying people when purchasing were the factors influencing the apparel purchasing behavior.

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CATV홈쇼핑에 관련된 충동구매행동 - 패션제품을 중심으로- (Impulsive Buying Behavior of CATV Home-Shopping on Fashion Product)

  • 박은주;소귀숙
    • 한국유통학회지:유통연구
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    • 제7권1호
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    • pp.21-40
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    • 2002
  • 본 연구는 CATV홈쇼핑에 관련된 충동구매행동에 관한 연구로서 특히 의류제품의 CATV홈쇼핑에 관련된 소비자 특성, 마케팅 요인이 충동구매행동에 미치는 영향에 대하여 알아보고자 하였다. 이러한 연구 목적을 위하여 부산시내 거주의 CATV홈쇼핑 방송을 시청하거나 CATV홈쇼핑을 통해서 구매경험이 있는 20~50대 성인 여성을 대상으로 설문조사를 실시하였으며, 263부의 설문지를 최종분석에 사용하였다. SPSS을 이용하여 요인 분석, t-test. $\chi$2-test, 판별분석을 실시하였고, 연구를 통해 밝혀진 결과 및 결론은 다음과 같다. 첫째, 소비자들은 CATV홈쇼핑을 탐색할 때 '애고적 탐색행위' , '상품중심적 탐색행위'로 구성되어, 소비자들은 자주 이용하는 홈쇼핑채널을 이용하여 홈쇼핑 프로그램을 즐기고 있었으며, 새로운 상품이나 상표를 보기 위해 CATV홈쇼핑을 탐색하였다. CATV 홈쇼핑에 관련된 마케팅 요인은 '촉진요인' , '제품요인' , '대금결제방식요인'으로 구성되어, CATV홈쇼핑에서 제시하는 사은품, 긴박한 상황조성, 구매재촉 등에 충동구매행동이 많은 자극을 받았으며 제품의 디자인이나 색상, 상표의 유명도 등 제품특성과 신용카드 사용여부 등 대금결제방식요인이 충동구매행동을 자극하였다. 둘째, CATV 홈쇼핑에서 충동구매집단과 비충동구매집단간에는 소비자특성에 차이가 있었으며, 마케팅요인으로부터 받는 영향력도 달랐다. CATV 홈쇼핑의 충동구매여부는 소비자의 충동성향, 마케팅자극의 촉진요인에 의해 판별되며 애고적 탐색행위, 자기통제력, 대금결제방식요인, 제품요인에 의해 판별되는 것으로 나타났다. 즉, 소비자들은 CATV홈쇼핑을 시청할 때 프로그램을 즐기며 새로운 상품을 찾았으며, 마케터가 제시하는 다양한 자극들로부터 영향을 받았다. 충동구매를 하는 사람들은 소비자특성, 마케팅자극으로부터 받는 영향에 차이가 있었으며, 소비자의 충동성향과 마케팅 촉진요인은 CATV홈쇼핑에서 패션제품의 충동구매여부를 판별해주는 중요한 변수로 나타났다.

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쇼핑체험과 충동구매간 관계에서 의류 구매자의 조절초점 역할에 관한 연구 (The Moderating effects of clothing consumers' regulatory focus on the relationship between shopping experience and impulsive buying)

  • 서용한
    • 경영과정보연구
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    • 제32권2호
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    • pp.237-257
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    • 2013
  • 본 연구는 쇼핑체험이 충동구매에 미치는 영향에 있어 소비자의 조절초점이 어떤 역할을 하는지 검토하는데 초점을 맞춘다. 즉 의류매장에서 느끼는 쇼핑체험이 소비자의 조절초점성향에 따라 충동구매에 미치는 영향에 차이가 있는지를 실증한다. 실증연구 결과를 요약하면 다음과 같다. 첫째, 의류매장의 체험요소인 감각적 체험과 감성적 체험은 통계적으로 유의한 수준에서 충동구매에 긍정적인 영향을 미치고 있는 것으로 나타난 반면, 합리적 체험은 충동구매에 부정적 영향을 미치고 있는 것으로 조사되었다. 둘째, 쇼핑체험 요소가 충동구매에 미치는 영향은 소비자의 조절초점성향에 따라 차이가 있음을 확인하였다. 감성적 체험이 충동구매에 미치는 영향은 예방초점 소비자보다는 향상초점 소비자에게서 더 크게 작용하는 것으로 나타났다. 이에 반해 합리적 체험이 충동구매에 미치는 부(-)적 영향은 향상초점 소비자보다는 예방초점 소비자집단에서 더 낮은 것으로 나타났다. 연구결과를 종합하면, 소비자의 쇼핑체험은 충동구매행동에 유의한 영향을 미치며, 이러한 영향은 소비자의 조절초점에 따라 차이가 있음이 확인되었다.

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의류점포서비스가 의복충동구매행동에 미치는 영향 (The Effects of Apparel Store Services on Impulsive Buying Behaviors)

  • 최영은;박은주
    • 한국의류학회지
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    • 제26권11호
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    • pp.1615-1626
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    • 2002
  • The purpose of this study was to investigate the effect of shopping orientation, and service quality and satisfaction on impulsive buying behavior in two types of apparel store. The sample consisted of 616 females aged 20-30 who were shopping at department stores and shopping malls in Busan. Data were analyzed with factor analysis, t-test, cross analysis and path analysis. The results showed that consumers of department stores showed more strongly convenient orientation than those of the shopping mall, consumers of the shopping mall showed more strongly recreational orientation and practical orientation than those of the department. Stores services of the department were perceived better than that of the shopping mall in promotional services, salespersons' services and environmental services. But it didn't show any differences between store types in product services. Consumers 'satisfaction with the service was greater in department stores than the shopping mall. But it didn't show any difference between apparel store types in the impulsive buying behaviors. Impulsive buying behavior of department store shoppers is directly affected by a shopper' shopping orientation as well as store service quality perceived by shoppers rather than a shopper' satisfaction. The service quality does not have directly related to consumers’ service satisfaction. The causal relationships of impulsive buying behaviors showed similarity in shopping malls and department stores. The perceived quality and satisfaction with store service were higher at department store than shopping malls. In impulse buying behavior of a department store was directly affected by a shopper' shopping orientation as well as store service quality perceived by shoppers rather than a shopper’ store service satisfaction.

모바일 소셜커머스 이용자의 충동구매에 영향을 미치는 요인 (Exploring Factors of Consumer's Impulsive Buying Behavior in Mobile Social Commerce)

  • 문정근;곽나연;이중정
    • 디지털융복합연구
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    • 제17권2호
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    • pp.113-125
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    • 2019
  • 모바일 소셜커머스는 최근 모바일 쇼핑의 빠른 확산 중에서도 가장 빠르게 성장하는 유통채널이다. 따라서 경쟁이 심화되는 모바일 소셜커머스 시장에서 지속적으로 성장하기 위해 모바일 소셜커머스에서의 고객 구매행동에 대한 이해가 중요하다. 이에 본 연구는 모바일 소셜커머스 시장에서 소비자 태도 실증을 위해 온라인 쇼핑에서 고객 행동 관련 연구에서 다수 활용된 충동구매(Impulsive buying behavior)가 모바일 쇼핑에서 어떻게 적용되며, 충동구매에 영향을 미치는 요인이 무엇인지 확인했다. 연구는 모바일 소셜커머스 경험자를 대상으로 진행한 설문 중 총 280부의 데이터를 Smart PLS 3.0을 통해 분석하여 진행했다. 결과적으로 개인적 특성 중 소비자의 혁신성과 구매경험이 모바일 소셜커머스에서 충동구매에 영향을 미치고, 제공되는 정보의 속성 중 희소성메세지가 충동구매에 영향을 미치는 것을 확인했다. 본 연구를 통해 기존 온라인 쇼핑에서 많이 활용된 고객 행동 관련 변수인 충동구매를 모바일 쇼핑으로 확장하여 살펴보았다는데 이론적 시사점이 있으며, 실무적으로 모바일 소셜커머스 시장에서의 고객 전략 수립에 유효한 시사점을 제공할 것이다.