• Title/Summary/Keyword: high contact services

Search Result 58, Processing Time 0.026 seconds

의료급여텔레케어사업 효과 - 일 시범지역을 대상으로 - (Outcome of a Pilot Project on Case Management Service for Medical Aid Clients)

  • 오진주
    • 한국보건간호학회지
    • /
    • 제24권1호
    • /
    • pp.61-70
    • /
    • 2010
  • Purpose: This study analyzed outcomes of a Telecare case management service pilot project for Korean Medicaid Program Clients in Seoul. Outcome data for provided services and medical aid cost data were analyzed. Methods: Case management services were delivered by 10 medical aid managers. The period of the project was from July to December 2007. Results: The total number of the objects was 9714, representing 43.4% of the total medical aid clients in the area. The average number of consults was 2.58. Consults were most frequently via letter and telephone, with in- person visits being least common. Of the total, 213 cases were referred to community services, 87.8% were transacted successfully. The medical expenditure was less than that from January-June, 2007. Conclusion: Telecare service via mail or telephone allows contact with many clients in a short time which can enable the discover and monitoring of high risk clients. This can be accomplished at a cost savings to the Korean Medicaid Program.

e-비즈니스 구현 모델에 관한 연구 : 가구산업 중심으로 (A Study on e-Business Establishment Model : Furniture Industry)

  • 이영민;주상호
    • 한국IT서비스학회지
    • /
    • 제1권1호
    • /
    • pp.67-80
    • /
    • 2002
  • This study aims to explore the ways of reinforcing the competitive edge and substance of company through e-business in furniture industry by presenting the e-business model of furniture industry which faces the opportunity of challenge in the course of industrial restructuring. e-business model can take various types depending on the environment, feature and competitive edge that each company faces. For example, it is general in the fields of manufacturing company to study the model by dividing into Sell Side for sales to the customers, and Buy Side for purchase of raw materials, Integrating both sides. In furniture industry, Sell Side has the feature of giving a priority in the quality and price rather than brand image in the purchase type of consumer. Especially, it shall not be overlooked that majority of furniture is delivered to the consumer indirectly through the construction company. As such, e-business should be promoted in a way to expand the point of contact for consumers, rather than to construct its own point of contact for consumers. The percentage of importation of raw lumber is high and the standardization was insufficient in Buy Side.

Retail Distribution Strategies for Train Tickets: The Extended UTAUT Model

  • PARK, Yoon-Joo;AHN, Sung-Sook
    • 유통과학연구
    • /
    • 제19권9호
    • /
    • pp.5-17
    • /
    • 2021
  • Purpose: As mobile devices are commonly used and contact-free services are widespread due to the COVID-19 pandemic in the recent distribution environment, this study suggests retail strategies for consumers using high-speed railways. To this end, we analyzed how consumer perception on technologies necessary for use of mobile apps is related to the attitude that drives consumers to continue using the app services. Research design, data and methodology: Based on the extended unified theory of technology acceptance and use of technology model by Venkatesh, Morris, Davis and Davis (2003), we added variables proposed by existing theories that studied the technology acceptance model from multiple perspectives and empirically analyzed the relationship between user satisfaction and use intention with structural equation modeling. Results: As expected, factors necessary for the use of app services such as performance expectancy, social influence, price value, facilitating conditions, security, and aesthetics had positive effects on user satisfaction, whereas the effect of effort expectancy on user satisfaction was rejected. And user satisfaction was found to have a significant effect on intention to use. Conclusions: The results provide implications that strategic retail management of the above factors can motivate passengers to continuously use high-speed railways.

이용자 중심의 스마트공원 조성을 위한 공원서비스의 상대적 중요도 분석 (An Analysis of the Relative Importance of Park Services for User-Oriented Smart Park Development)

  • 이주용;이형숙
    • 한국조경학회지
    • /
    • 제49권4호
    • /
    • pp.55-63
    • /
    • 2021
  • 최근 스마트도시의 급부상에 따라 스마트공원에 대한 관심이 증대되고 전국적으로 확산되고 있으나, 획일적인 시설물 도입과 기술 위주의 스마트공원 개발에 대한 우려 또한 커지고 있다. 본 연구는 향후 이용자 중심의 스마트공원을 개발하기 위해 지향해야 할 가치 및 우선적으로 고려될 공원서비스가 무엇일지 전문가와의 심층인터뷰와 계층분석기법을 통해 그 상대적 중요도를 평가하는 것을 목적으로 하였다. 이를 위해 공원 기능 및 서비스에 대한 선행연구 및 문헌을 고찰하였고, IT전문가 및 조경분야 전문가를 대상으로 전문가 인터뷰를 2차례 실시하여 내용분석을 통해 서비스 항목을 도출하였다. 4개의 가치와 15개의 공원서비스로 구성된 AHP 모델을 구축하고 38명의 조경 전문가들을 대상으로 한 설문조사를 통해 공원서비스의 중요도를 산정하였다. 그 결과, 자연접촉, 휴식, 운동·산책 등 공원의 본질적인 기능 향상을 위한 서비스의 중요도가 높았으며, 미세먼지나 폭염 등 기후변화에 대응하는 재난재해 방지 및 안전성 관련 서비스도 높게 나타났다. 사회통합 관련 서비스의 중요도 값은 상대적으로 낮았으나, 지역주민들의 참여와 체감도 제고에 있어서는 중요한 서비스로 논의되었다. 향후 스마트공원 개발에 있어 과다한 인공시설물과 기술의 도입으로 인해 자연접촉과 휴식이라는 기존의 공원 기능이 퇴색되지 않도록 하며, 이용자의 요구에 근거하고 지역특성을 반영하는 스마트기술의 적용이 필요할 것이다. 스마트공원의 홍보교육 강화를 통해 이용자의 친밀감을 높이고, 스마트공원에 대한 이해도를 제고하는 노력이 요구된다.

A Study on Non-Contact Care Robot System through Deep Learning

  • Hyun-Sik Ham;Sae Jun Ko
    • 한국컴퓨터정보학회논문지
    • /
    • 제28권12호
    • /
    • pp.33-40
    • /
    • 2023
  • 한국이 초고령사회로 진입하면서 노인 복지에 대한 필요성이 증가하고 있으나 현재 복지 인력 부족이 사회문제로 대두되고 있다. 이에 대한 해결책으로 노인의 사회적 고립감 완화와 위급 상황 시 비상 연락 등의 기능을 하는 노인 돌봄 로봇이 활발히 연구되고 있다. 하지만 이러한 기능들은 사용자의 접촉이 있어야만 작동하여 기존 노인 돌봄 로봇의 한계점으로 자리 잡고 있다. 본 논문에서는 기존의 문제를 해결하기 위해 상용화된 노인 돌봄 로봇과 카메라를 통해 직접적인 접촉 없이도 사용자와 상호작용할 수 있는 돌봄 로봇 시스템을 제안한다. 돌봄 로봇에 연결된 엣지 디바이스에 표정 인식 모델과 행동 인식 모델을 탑재하였고, 공공데이터를 통해 모델의 학습 및 성능검증을 진행했다. 실험 결과를 통해 표정 인식과 행동 인식의 성능이 각각 정확도 96.5%, 90.9%인 것을 확인할 수 있으며, 수행 시간의 경우에는 각각 50ms, 350ms인 것을 확인할 수 있다. 해당 결과는 제안한 시스템의 표정 및 행동 인식 정확도가 높고 추론 시간이 효율적임을 확인하며, 이는 비접촉 상황에서도 원활한 상호작용을 가능하게 한다.

뉴질랜드 이민 일세대 한국인의 건강관리 실태에 관한 연구 (Health Care Status of First Generation Korean Immigrants in New Zealand.)

  • 이은숙
    • 대한간호학회지
    • /
    • 제29권1호
    • /
    • pp.183-195
    • /
    • 1999
  • The purpose of this study is to describe the health care status of Korean Immigrants in New Zealand. The sample consisted of 155 Koreans who were randomly selected from the Korean Immigrants telephone book in Auckland, N.Z. They had health problems that required health management both physically (50.3%) and psychologically(70.3%). During the previous year, the average rate of medical contact with a general practitioner was 1$\pm$1.29 times. Korean immigrants who had health problems first attempted to resolve the problem through self medication rather than utilize health care services. They would only visit a general practitioner if they had severe subjective symptoms or no relief from self medication. Even if they think they need to visit the health care service, 41.9% of the subjects did not go back for follow-up care. Generally, the person who demonstrated positive health care behaviors was male, a college level graduate or higher, lived in N.Z. longer than 2 years, had a high score on health status by self assessment, and he placed few demands on health care services. Barriers to a healthy lifestyle are communication difficulties in expressing subjective symptoms, understanding the physician's treatment and medication plans, difficulty in accessing the appointment system and the high cost of service.

  • PDF

Breast Cancer Survival at a Leading Cancer Centre in Malaysia

  • Abdullah, Matin Mellor;Mohamed, Ahmad Kamal;Foo, Yoke Ching;Lee, Catherine May Ling;Chua, Chin Teong;Wu, Chin Huei;Hoo, LP;Lim, Teck Onn;Yen, Sze Whey
    • Asian Pacific Journal of Cancer Prevention
    • /
    • 제16권18호
    • /
    • pp.8513-8517
    • /
    • 2016
  • Background: GLOBOCAN12 recently reported high cancer mortality in Malaysia suggesting its cancer health services are under-performing. Cancer survival is a key index of the overall effectiveness of health services in the management of patients. This report focuses on Subang Jaya Medical Centre (SJMC) care performance as measured by patient survival outcome for up to 5 years. Materials and Methods: All women with breast cancer treated at SJMC between 2008 and 2012 were enrolled for this observational cohort study. Mortality outcome was ascertained through record linkage with national death register, linkage with hospital registration system and finally through direct contact by phone or home visits. Results: A total of 675 patients treated between 2008 and 2012 were included in the present survival analysis, 65% with early breast cancer, 20% with locally advanced breast cancer (LABC) and 4% with metastatic breast cancer (MBC). The overall relative survival (RS) at 5 years was 88%. RS for stage I was 100% and for stage II, III and IV disease was 95%, 69% and 36% respectively. Conclusions: SJMC is among the first hospitals in Malaysia to embark on routine measurement of the performance of its cancer care services and its results are comparable to any leading centers in developed countries.

The Influence of Personality Traits on Airline Untact Check-in: Focusing on Mobile Check-in User

  • YANG, Jae-Pil;PARK, Sang-Beom
    • 산경연구논집
    • /
    • 제12권1호
    • /
    • pp.15-30
    • /
    • 2021
  • Purpose: Year of 2020, COVID-19 has been changing the people's everyday life to ways never been thought of before all over the world. The IT and electronic industry, the methods of supplying goods and services have been changed from contact to un-tact environments based on un-tact systems very rapidly. COVID-19 has been striking the tourism and the travel industry, especially the airline and hotel industry of which services are provided by human. For the passenger service of airliner, automation has been propelled and un-tact style of service has become mainstreams except cabin service since 2000's. For passenger transportation, due to traffic regulations and exclusions etc., switching to new ways is not easy. However, under the new environment made by COVID-19, kiosk check-in, web check-in and mobile check-in has become more important. In this study, the characteristics of airline customers using mobile goods are investigated to find ways to raise the rate of utilizing mobile check-in and to increase the efficiency of boarding process. Research design, data, and methodology: Considering the COVID-19 environment, survey was done by online research company. The research model is designed to integrate the user characteristics and usage/purchase motive and technology acceptance theory. Especially considering infectious diseases prevention, concern of safety is adopted as one of the usage motive variable. Results: Extraversion or conscientiousness characteristics prefers counter check-in(contact service), while openness characteristics prefers mobile check-in(un-tact service). Concern of safety for infectious disease shows strong non-preference on counter check-in. Conclusions: Regarding service type regardless of type of the industry, automation and un-tact have been mainstreams due to high costs of labor, efficiency and standardization issue, etc., and COVID-19 has given impetus to them. For airliner, un-tact service including boarding process service has been more and more important. To raise the rate of un-tact service use, the characteristics of the user should be analyzed first. The study results indicate that for extraversion or conscientiousness, some kinds of methods to induce them to use un-tact service more are needed.

응급구조(학)과 학생들의 정신 및 행동장애 환자에 관한 인식과 개선방안 (Awareness and its improvement to patients with mental and behavioral disorders of paramedic students)

  • 최수아;최고은;강지혜;조근자
    • 한국응급구조학회지
    • /
    • 제26권3호
    • /
    • pp.105-119
    • /
    • 2022
  • Purpose: This study was attempted to identify the awareness of paramedic students to patients with mental and behavioral disorders and suggest its improvement measures. Methods: Data were collected from the paramedic students after consent to this study through online. The period of data collection was from May 18 to August 1, 2022 and 120 questionnaires were analyzed using SPSS statistics 28.0. Results: The level of prejudice of subjects showed 2.73 points and their level of discrimination showed 2.52 points. There was statistically significant difference according to gender, grade, experience of field practice, reason for major selection etc. in prejudice and discrimination levels. There was statistically significant difference according to contact experience to patients, contact place, taking subjects etc. in prejudice and discrimination levels. The high correlation showed between total prejudice and discrimination (r=.853, p<.001). The improvement measures of an awareness about patients were positive role of mass media, better educational contents etc. Conclusion: Paramedic students need to treat patients with mental and behavioral disorders without prejudice and discrimination. Therefore, it needed to develop and apply the various educational programs for paramedic students to be able to improve an awareness about patients with positive role of mass media about them.

일부 대학 신입생의 에이즈에 대한 지식 및 태도 (A Study on knowledge and attitude in freshmen of an university about HIV/AIDS)

  • 김진회
    • 한국응급구조학회지
    • /
    • 제10권2호
    • /
    • pp.63-76
    • /
    • 2006
  • This study was designed to get basic data about AIDS educational program development of students of university, especially for students of the department of Emergecy Medical Technology. The objective of this study was to identify the level of AIDS related Knowledge and Attitude of freshmen of university. The subject for this study consisted of 2022 male and female students who entered in 2005to Gongju National university in Chungnam province. Data was colledted by self-reporting questionaire consist of 66 items on 20th, February, 2005. The findings of this study can be summarized as follows. 1) The mean overall knowledge score was estimated to be 70.22%. 2) The knowledge score about definition of AIDS was high(93.2%). but knowledge score about progression and incubation period was low(48%). 3) AIDS related knowledge about diagnosis with blood was was high(91.2%), but those about period of antibody formation was relatively low(66.2%). 4) The score about latent appearance of AIDS-related symptoms was hlgh(93.7%), but those of apprehension of individual symptom was very low(57.5%). 5) Percentage of correctly answered respondent about transmission with needle and transfusion was very high(>94%), but the score of transmission through the anal and oral sex was relatively low(75-79%). 6) The knowledge score about prevention with condom was high(89.5%), but misconception of disinfection and vaccination was also high. 7) Acknowledgement about utility of consultation, information, treatment was very low (10-17%). In the end, the study concludes that it is necessary to develop comprehensive AIDS education programs to improve knowledge about the disease as well as to allay the fears and anxiety of the contact.

  • PDF