CRPN (Customer-oriented Risk Priority Number): RPN Evaluation Method Based on Customer Opinion through SNS Opinion Mining (CRPN(Customer-oriented Risk Priority Number): SNS 오피니언 마이닝을 활용한 고객 의견 기반의 RPN 평가 기법)
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- Journal of Korean Society for Quality Management
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- v.47 no.1
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- pp.97-108
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- 2019