• 제목/요약/키워드: fuzzy process

검색결과 1,497건 처리시간 0.026초

콜센터 서비스인증 심사기준의 중요도 평가 (Evaluating the Importance of Certification Criteria for Call Center Services)

  • 이미나;소순후
    • 한국정보통신학회:학술대회논문집
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    • 한국정보통신학회 2016년도 추계학술대회
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    • pp.139-141
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    • 2016
  • 콜센터에 국가표준(KS)이 도입되면서 고객들이 질 좋은 서비스를 이용할 수 있을 것으로 기대된다. 본 연구는 Fuzzy AHP(Analytic Hierarchy Process) 기법을 이용하여 콜센터 서비스 인증 심사기준의 상대적 중요도를 평가하기 위해서 수행되었다. Fuzzy AHP는 AHP 기법에 Fuzzy 집합 이론을 결합한 것으로, 의사결정과정에서 발생할 수 있는 애매모호함과 불확실성을 해결하기 위하여 제시된 방법이다. 본 연구에서 제시한 평가방법론은 현재 국가적으로 추진되고 있는 KS 서비스 인증제도에서도 응용될 수 있을 것으로 본다.

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퍼지 추론 네트워크를 이용한 절삭 가공 공정의 춤질관리를 위한 공정 분석 시스템 (A process analysis system using Fuzzy reasoning networks for quality control of cutting)

  • 홍준희;대원성부
    • 한국정밀공학회지
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    • 제12권6호
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    • pp.64-71
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    • 1995
  • The objective of this paper is to realize an analysis system that is capable of controlling the quality of an entire cutting process by including a 3 coordinate measuring machine in the process line. Fuzzy reasoning networks based on fuzzy associative memories has been intro- duced in the measuring process, the control limits for the control process have been obtained, and the efficiency and reliability of the system have been determined by examining the simu- lated reasoning control values.

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A Strategy of modeling for fermentation process by using genetic-fuzzy system

  • 나정걸;이태화;장용근;정봉현
    • 한국생물공학회:학술대회논문집
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    • 한국생물공학회 2000년도 춘계학술발표대회
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    • pp.177-180
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    • 2000
  • An algorithm for modeling of yeast fermentation process using genetic-fuzzy algorithm is presented in this work. The algorithm involves developing the fuzzy modeling of the process and model update capability against the system change. The membership functions of state variables and specific rates and the decision table were generated using genetic algorithm. This algorithm could replace the complex mathematical model to simple fuzzy model and cope with the change of process characteristics well.

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하수처리 시스템에서의 활성오니공정 제어를 위한 퍼지제어기 설계 (Design of fuzzy controller for activated sludge process in sewage water treatment system)

  • 황희수;오성권;김현기;우광방
    • 제어로봇시스템학회:학술대회논문집
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    • 제어로봇시스템학회 1990년도 한국자동제어학술회의논문집(국내학술편); KOEX, Seoul; 26-27 Oct. 1990
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    • pp.209-212
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    • 1990
  • The activated sludge process is a commonly used method for treating sewage and waste waters. The process is characterized by a lack of measurement instrumentations and control goals that are neither well defined nor well understood. In the present study the concept of fuzzy control is employed for such process in which a design method for fuzzy controller based on a multivariable fuzzy reasoning algorithms is investigated and then simulation results are presented.

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Fuzzy SOC를 이용한 하이드로 포밍 고정의 압력제어기 설계 (A fuzzy SOC based pressure tracking controller design for hydroforming process)

  • 김문종;박희재;조형석
    • 제어로봇시스템학회:학술대회논문집
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    • 제어로봇시스템학회 1990년도 한국자동제어학술회의논문집(국내학술편); KOEX, Seoul; 26-27 Oct. 1990
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    • pp.350-355
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    • 1990
  • A pressure tracking of hydroforming process is considered in this paper. To account for nonlinearities and uncertainty of the process. A fuzzy SOC based iterative learning control algorithm is proposed. A series of experimentals were performed for the pressure tracking control of the process. The experimental results show that regardless of inherent nonlinearties and uncertainties associated with hydraulic system. A good pressure tracking control performance is obtained using the proposed fuzzy learning control algorithm.

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하수처리 활성오니공정을 위한 규칙 베이스 퍼지 제어기 설계 (Design of Rule-Based Fuzzy Controller for Activated Sludge Process in Sewage Water Treatment)

  • 황희수;김현기;오성권;우광방
    • 전자공학회논문지B
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    • 제28B권7호
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    • pp.557-565
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    • 1991
  • The activated sludge process is a commonly used method for terating sewage and waste waters. The process is chatacterized by a lack of measurement instrumentations and control goals that are not always clear and not well understood. In such process, fuzzy control concept may be able to be adapted, do this paper presents a design method for fuzzy controller based on a selected sub-rule set from the total rule set and a multivariable fuzzy reasoning algorithms. In order to achievesystematic and efficient control of the activated sludge process under a great deal of disiutbances and a variety of perfotmance characteristics, a top-level rule-based fuzzy controller os proposed which provises lower-controllers with the suitable set-points according tothe onput-output states of the process.

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계층 분석방법을 이용한 교통량검지를 위한 퍼지센서 알고리즘 (Fuzzy Sensor Algorithm for Measuring Traffic Information using Analytic Hierarchy Process)

  • 진현수
    • 한국지능시스템학회논문지
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    • 제12권3호
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    • pp.193-201
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    • 2002
  • 교통의 혼잡량이라든가 공기의 쾌적도등을 측정할 때는 상징적인 정보량을 이용한 퍼지 센서 알고리즘을 사용한다. 그런데 퍼지센서를 구현할 경우 몇 개의 상징적인 정보량을 퍼지 규칙으로서 종합하여 출력을 산출하는데 상징적인 정보량을 퍼지 규칙이라는 막연한 방법을 사용하므로서 정확하지 못한 결과를 산출 할 수 밖에 없다. 따라서 본 논문에서는 퍼지 규칙으로 퍼지센서를 구현하는 방법이 아닌 계층분석 방법이라는 분석적인 방법을 이용하여 퍼지센서를 구현하였고 이를 검증하기 위하여 퍼지 규칙방법의 퍼지센서와 계층분석방법의 퍼지센서를 교통량 제어에 적용하여 많은 통과차량수의 검증을 통하여 비교하여 보았다

제철소 연속주조 공정에서의 퍼지제어를 위한 기능코드의 구현 연구 (A Study on Realization of Function Code for Fuzzy Control in the Continuous Casting Process of the Iron & Steel Works)

  • 허영기;박세화;이재혁
    • 전자공학회논문지B
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    • 제32B권12호
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    • pp.1545-1551
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    • 1995
  • As the modern industrial processes become more complex, it is getting more difficult to model and control the processes. Naturally, an advanced type of DCS(Distributed Control System) with higher level functions is being sought. Advanced DCS is a DCS with advanced functions such as fault diagnosis, GPC(Generalized Predictive Control), NN(Neural Network), and Fuzzy Control. In this thesis, we have studied a fuzzy control algorithm for realizing an advanced DCS. Its algorithm is implemented in a form of function code which is a process control language, being used by the industrial engineers. To verify the realized function code of the fuzzy control, the function code is applied to a continuous casting process of the Pohang Iron & Steel Works in Kwangyang. The rules of the fuzzy control were collected via interviews of the field operators and their operation documents. Finally under a real-time operating system environment, usability of the function code of the fuzzy control is shown via simulation for the continuous casting process.

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퍼지이론을 이용한 선삭의 절삭력제어 (Cutting Force Control of Turning Process Using Fuzzy Theory)

  • 노상현;정선환;김교형
    • 대한기계학회논문집
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    • 제18권1호
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    • pp.113-120
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    • 1994
  • The dynamic characteristics of turning processes are complex, non-linear and time-varying. Consequently, the conventional techniques based on crisp mathematical model may not guarantee cutting force regulation. This paper presents a fuzzy controller which can regulate cutting force in turning process under varying cutting conditions. The fuzzy control rules are extablished from operator experience and expert knowledge about the process dynamics. Regulation which increases productivity and tool life is achieved by adjusting feedrate according to the variation of cutting conditions. The performance of the proposed controller is evaluated by cutting experiments in the converted conventional lathe. The results of experiments show that the proposed fuzzy controller has a good cutting force regulation capability in spite of the variation of cutting conditions.

BSC와 Fuzzy AHP를 활용한 웹 기반의 BPM 대상 프로세스 선정에 관한 연구 (Study on aWeb-based Business Process Evaluation Model for BPM using BSC and Fuzzy AHP)

  • 이승신;조지운
    • 산업공학
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    • 제22권1호
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    • pp.26-37
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    • 2009
  • BPM(Business Process Management) secures the agility of an enterprise through automation, integration, and optimization of business process. For the successful BPM introduction, the evaluation and selection of suitable processes for BPM are very important. But as to process evaluation and selection standards, in fact, various selection elements exist and they have to be considered. Therefore, it is very difficult to evaluate systematically and reasonably business processes for enterprises or concerned persons that plan to introduce BPM. This paper describes a Web-based business process evaluation model for BPM using BSC(Balanced Scorecard) and fuzzy AHP(Analytic Hierarchy Process). A Web-based business process evaluation system was implemented based on this and it provides many useful business process evaluation results to enterprises or concerned persons that have insufficient experience and knowledge about BPM, and initially plan to implement BPMS(Business Process Management System). Thus, this paper demonstrates the applicability of fuzzy AHP concept in business process evaluation and selection for BPM, and provides a systemic guidance in the decision-making process.