• Culinary science and hospitality research
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• v.22 no.5
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• pp.277-294
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• 2016

This study was to empirically determine the relationship between hotel food & beverage service quality, and customer satisfaction and brand loyalty. A total of 260 survey responses were collected from food & beverage' customers of seven five star hotels in Seoul. The results of hypothesis testing can be summarized as follows. The results showed that facility and reliability factors, and employee service and excellence factors had significant effects on customer satisfaction, and then reliability factors and excellence factor had significant effects on brand loyalty. Customer satisfaction also had a significant effect on brand loyalty. It can be concluded that the service quality components of hotel food & beverages are perceived responsiveness, service capabilities, food and beverages products, and physical environments. A strategy should be developed to create internal communication programs based on the empirical analysis results of this study.

• The Journal of the Korea Contents Association
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• v.6 no.11
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• pp.85-94
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• 2006

This study was conducted to suggest new development model for national & public parks by applying fascinating theme to the existing standardized development of those park. For this purpose, YeonIn Mountain Provincial Park was chosen as object of this research, which is located in GaPyeong, Kyonggi Province. The results from analysis of demand for tourism trend and development were as follows. Most of visitors(87%) come from the metropolitan area and their age are between the ages of 20 and 30. And the visitors' preference for accommodation is the independent villa style. For commercial facility, the strong expansion for food and beverage facilities and stores was needed. The future facilities and activities which they want to experience and e are health-recreation facility and ecological experience based on nature. From these results, It might conclude that we have to develop the qualified nature park with various theme focused on experience and recreation, and that we do preserve the environment.

• Journal of the East Asian Society of Dietary Life
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• v.22 no.5
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• pp.701-710
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• 2012

The purpose of this study was to classify customer's satisfaction of coffee shops in term of economic and non-economic satisfaction, as well as to examine the effects of coffee shops image on customer's economic and non-economic satisfaction and customer brand loyalty. For this purpose, we collected data from 301 coffee shops, as well as from customers who visited brand name coffee shops in Seoul, Korea. The result of this CFA shows that this study was valid and reliable. Our findings were as follow: (1) Product and accessibility image of coffee shops influenced customer's economic satisfaction, whereas facility and staff image did not. (2) The effects of product, facility, staff and accessibility image on customer's non-economic satisfaction were significant. (3) Coffee shop image was not influenced by brand loyalty. (4) Economic and non-economic satisfaction had a significant impact on brand loyalty.

• Journal of Korean Society of Water and Wastewater
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• v.28 no.3
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• pp.339-344
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• 2014

The predictive capacity of wastewater treatment facility in the industrial park was estimated by the traditional method and on-the-spot survey such as certification of wastewater report and the invoices of water supply and ground water supply. The ratios of a converted wastewater to supplied industrial water between traditional method and on-the-spot survey in the estimation methods were different. By using traditional method, the business type of clothes, accessary and fur production had 77.18 % of waste ratio of wastewater and $10.72m^3/day{\cdot}1000m^2$ unit mass of wastewater as the highest among 9 business types. With the respect to the on-the-spot survey, food manufacturing business type had 75 % of waste ratio of wastewater and $8.35m^3/day{\cdot}1000m^2$ unit mass of wastewater as the highest values. The amount of wastewater from on-the-spot survey method was 541 $m^3/day$ less than one from traditional method.

• Journal of Family Resource Management and Policy Review
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• v.4 no.2
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• pp.1-15
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• 2000

The purpose of this study is to suggest the way to improve the life satisfaction of the aged in the institutional household by examing some of factors such as individual, social support and facility that influence their life satisfaction. In the view of statistical results, the level of their life satisfaction is influenced by individual, social support and facility related to factors. First, the level of the aged’s life satisfaction is high when the person has spouse who lives together, has many children, presumes oneself as in healthy and has high-satisfaction of religion. Second, the level of the aged’s life satisfaction is high when the person has good relationship with friends in institutional household and one’s children. And the person whose relative call her or him frequently and she or he is proud of one’s being in institutional household has high-satisfaction of one’s life. Third, the level of the aged’s life satisfaction is high when the person satisfies the quality of food-services and housing services. Finally, the results of in-depth interview show that the person who has financial power, a certain of hobby and one’s role has high-satisfaction of one’s life

• Journal of the Korea Safety Management & Science
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• v.13 no.2
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• pp.203-210
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• 2011

Incheon Port has been served as not only the center of the Yellow Sea and port for trade with China but also domestic gateway port for the metropolitan area, playing a professional role as the greatest domestic Port which processes a variety of items such as imported raw materials, bulk cargo, oil and gas and so on. This study was conducted based on step by step business process between port entry and departure of ship, and incurred cost according to port industry classification and performance on the port facility. Bulk cargo and general cargo such as grain, food, steel, scrap metal, wood, coal, LNG, LPG and oil etc., which have a vast majority of import goods, have been treated by 57,062 thousand tons and 7,409 thousand tons of container cargo were processed at Incheon Port in 2009. Bulk vessels and carriers moving items such as LPG, LNG and oil recorded 38,836 thousand won and full-container vessels recorded 11,001 thousand won as the amount of notified port facility usage fees in 2008.

• Microbiology and Biotechnology Letters
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• v.52 no.2
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• pp.189-194
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• 2024

Plastics are consistently produced owing to their practicality and convenience. Unmanaged plastics enter the oceans, where they adversely impact marine life, and their degradation into nano-plastics due to sunlight and weathering is of concern for all living beings. Nano-plastics affect humans via the food chain, emphasizing the necessity for effective solutions. Microbial biodegradation has been suggested as a solution, offering the advantages of minimal environmental impact and the utilization of decomposition byproducts in microbial metabolic pathways. In this study, fifty-seven bacterial strains were isolated and identified from a waste-treatment facility. Cultivation in a minimum medium with low-density polyethylene (LDPE) beads as the sole carbon source resulted in the selection of the LDPE-degrading strain Acinetobacter guillouiae PL211. The selected strain was cultured at high cell density with LDPE as a carbon source, and Fourier transform infrared (FT-IR) analysis confirmed chemical changes on the LDPE bead's surface. Field-emission scanning electron microscopy (FE-SEM) analysis revealed substantial biodegradation of the LDPE surface. These results demonstrated the capability of A. guillouiae PL211 to biodegrade LDPE beads. This discovery demonstrates the potential of an environmentally friendly process to addressing polyethylene waste issues.

• Nutrition Research and Practice
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• v.7 no.1
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• pp.66-71
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• 2013

This study analyzes important factors of foodservice in school through comparison of students' satisfaction of using foodservice in Korea and US in order to meet students' expectations. The survey was composed of 4 categories including menu, service, hygiene, and facility and it was carried out in both countries to evaluate satisfaction. First, comparison of satisfaction between two countries was made using t-test. Secondly, multiple regression was performed to identify factors affecting satisfaction. As a result Korean students were more satisfied than American students in all aspects. However, regardless of nationality, the top three factors affecting the students' satisfaction were the same. The predictors were food taste (Korean 0.375 and American 0.350), menu variety (Korean 0.305 and American 0.278), and service line (Korean 0.226 and American 0.192). Despite the similarity of the predicators, it can be concluded that the difference in satisfaction level between the two nationscan be explained by the approaches to create comfortable and acceptable changes in schools' foodservice. Korea has been increasing the foodservice quality based on their objectives to provide students comfortable and positive environment when eating nutritious meals. However, US have made their main objectives on making changes to decrease youth obesity. Foodservice improvements according to continuous evaluations and surveys are necessary in order to increase students' satisfaction.

• Journal of the Korean Society of Food Culture
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• v.30 no.5
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• pp.621-628
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• 2015

The objective of the current study was to analyze the major factors affecting quality of life improvement for contract foodservice customers by identifying the contract foodservice environment consisting of the customer, foodservice management, and competitor. Qualitative research method was performed on foodservice customers and foodservice management using in-depth interviews. First, the customer environment was classified into three categories, including convenience of location, foodservice management environment into six categories, including comfort level of dining facility, and competitor environment into three categories, including service competition between foodservice providers. Second, quality of life was defined as the level of contentment felt by both the customer and foodservice management consuming the food provided. Third, both the customer and foodservice management perceived that the management environment of contract foodservice had a "medium" effect on quality of customer life. The findings of this study could be applicable for development of a contract foodservice business strategy through objective comparative analysis of the customer, foodservice management, and competitor environments.

• Journal of the Korea Organic Resources Recycling Association
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• v.31 no.1
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• pp.69-84
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• 2023

Despite the continuous installation and regular inspection of waste treatment facilities, complaints about excessive incineration and illegal dumping stench continue to occur at on-site treatment facilities. In addition, field surveys were conducted on the waste treatment facilities currently in operation (6 type) to understand the waste treatment process for each field, to grasp the main operating factors applied to the inspection. In addition, we calculated the material·energy balance for each main process and confirmed the proper operation of the waste disposal facility. As a result of the site survey, in the case of heat treatment facilities such as incineration, cement kilns, and incineration heat recovery facilities, the main factors are maintenance of the temperature of the incinerator required for incineration and treatment of the generated air pollutants, and in the case of landfill facilities Retaining wall stability, closed landfill leachate and emission control emerged as major factors. In the case of sterilization and crushing facilities, the most important factor is whether or not sterilization is possible (apobacterium inspection).In the case of food distribution waste treatment facilities, retention time and odor control during fermentation (digestion, decomposed) are major factors. Calculation results of material balance and energy resin for each waste treatment facility In the case of incineration facilities, it was confirmed that the amount of flooring materials generated is about 14 % and the amount of scattering materials is about 3 % of the amount of waste input, and that the facility is being operated properly. In addition, among foodwaste facilities, in the case of an anaerobic digestion facility, the amount of biogas generated relative to the amount of inflow is about 17 %, and the biogas conversion efficiency is about 81 %, in the case of composting facility, about 11 % composting of the inflow waste was produced, and it was comfirmend that all were properly operated. As a result, in order to improve the inspection method for waste treatment facilities, it is necessary not only to accumulate quantitative standards for detailed inspection methods, but also to collect operational data for one year at the time of regular inspections of each facility, Grasping the flow and judging whether or not the treatment facility is properly operated. It is then determined that the operation and management efficiency of the treatment facility will increase.