• Title/Summary/Keyword: financial satisfaction

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A Study on the Retirement Satisfaction according to the General Characteristics of Retired Elderly

  • KIM, Jong-Jin
    • 산경연구논집
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    • 제10권12호
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    • pp.25-34
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    • 2019
  • Purpose - In this study, we would like to analyze how the general characteristics of retired senior citizens affect directly the satisfaction of retirees' lives. As the life cycle continues to grow longer, post-retirement environment is recognized as important, and this study is conducted to analysis the factors that concerns which parts influence future retirement life. Research design, data, and methodology - First, Pearson's correlation analysis was conducted to analyze the correlation between the satisfaction of retirement life and the characteristics of the elderly. Secondly, a one-way analysis of variance was conducted to find out the difference in the satisfaction level of post-retirement life depending on the characteristics of the elderly. Results - First, the demographic factors for the satisfaction of retirement life have shown a definite difference. Second, the family factors for the satisfaction of retirement life have shown a clear difference. Third, financial factors for the satisfaction of retirement life have shown a clear difference. Conclusions - Early retirement, especially in major jobs, is the basis for incomplete retirement preparation, which is a factor in unstable later life. If a prospective retiree can retire in a predictable retirement age, it would be sufficient to prepare for retirement in various areas, or to prepare for further directions.

ISO 9001 품질경영시스템(QMS)이 종업원 만족에 미치는 영향에 관한 연구 (A Study on the Influence of ISO 9001 Quality Management System(QMS) on Employee's Satisfaction)

  • 이회식;최용정;김유라
    • 품질경영학회지
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    • 제35권4호
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    • pp.16-25
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    • 2007
  • The purpose of this study is to research and analyze the influence of ISO 9001 QMS(Quality Management System) certification on the employer's financial goal and the employee' satisfaction. In this study, we could find that ISO 9001 QMS certification influenced eight factors which contribute to employee's satisfaction, and the purpose and background of ISO 9001 QMS certification was analyzed to have a good influence on the employee's satisfaction. In the future, the implementation strategy of ISO 9001 QMS needs to be studied to make the employees satisfied more with their duties and to pursue the employer's financial goals at the same time.

노인의 여가활동참여 결정요인에 관한 연구 (The Factors Influenced Leisure Activities Participation in the Elderly)

  • 박경란;이영숙
    • 한국생활과학회지
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    • 제16권3호
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    • pp.465-477
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    • 2007
  • The purpose of this study was to investigate factors affecting leisure activities participation in the elderly. The factors considered were leisure opportunities, leisure motivation, leisure satisfaction and some background variables. Subjects were 291 elderly persons who completed the questionnaire assessing the variables in the study. The results of this study were as follows: 1) Leisure activities participation of the elderly was affected by leisure opportunities, leisure motivation, leisure satisfaction, gender, and education. 2) Leisure satisfaction influenced by leisure opportunities, motivation, health, and financial condition. 3) Leisure opportunities and motivation had effects on leisure activities participation indirectly via leisure satisfaction. 4) Also, status of health and financial condition of the elderly had an indirect effect on leisure activities participation via leisure motivation.

The Effects of Export Market Prioritization on Superior Financial Performance: A Focus on Propositional Development

  • Oh, Han-Mo
    • 아태비즈니스연구
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    • 제10권3호
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    • pp.143-151
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    • 2019
  • Whether export-market prioritization is effective on financial performance is a controversial issue. Nevertheless, few studies have addressed this issue. The present study attempted to explicate the effects of exporters' market prioritization on their superior financial performance. Based prominently on the market-segmentation theory and the relationship-marketing theory, the current study developed propositions of whether export-market prioritization is economically reasonable. It is posited that export-market prioritization postively influences buyer satisfaction in a primary market; that export-market prioritization negatively affects on buyer satisfaction in a secondary market; that export market prioritization reduces costs in relation to export marketing and sales; that buyer satisfaction positively influences buyer loyalty for both buyers in primary markets and ones in secondary markets; that buyer loyalty positively influences share of wallet for both buyers in primary markets and ones in secondary markets; and that share of wallet positively influences sales per buyer for both buyers in primary markets and ones in secondary markets. Thus, exporters should identify suitable export-market segments and prioritize export markets. The present study suggested that exporters monitor market profitability, assess the quality of buyer information, and conduct selective organizational alignment in order to develop a prioritization strategy.

호스피스 자원봉사자의 자원봉사활동 만족도와 삶의 의미 (Satisfaction for Voluntary Activity and the Meaning of Life in Hospice Volunteers)

  • 박금자
    • 종양간호연구
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    • 제6권2호
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    • pp.104-110
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    • 2006
  • Purpose: This study was to investigate the satisfaction for voluntary activity and the meaning of life in hospice volunteers. Method: Data were obtained by self-reported questionnaire from 102 volunteers and were analyzed using a t-test, ANOVA and Pearson's correlation. Result: The mean score of the satisfaction for hospice volunteer activity was $2.48{\pm}0.38$. Of the domains of the satisfaction, the experience domain had the highest mean score $(2.93{\pm}0.53)$, and the social exchange domain had the lowest mean score $(1.65{\pm}0.63)$. The mean score of the meaning of life was $3.20{\pm}0.33$. The score of satisfaction was significantly different by economic status, and volunteering time per week. The score of meaning of life was statically different by financial status. There was a positive correlation between satisfaction for voluntary activity and the meaning of life. Conclusion: Satisfaction for hospice volunteer activity was significantly related to their meaning of life. In order to increase the satisfaction of volunteers, it is important to consider their financial aspect and the volunteering time.

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The Effects of Entrepreneurial Self-Efficacy on Perceived Firm-Efficacy, Policy Satisfaction, and Managerial Performance in SMEs and Startups: Focusing on Government Support Policies for SMEs and Startups

  • Jong-Han Lee;Myung-Soo Kang;Jeong-Hoon Lee
    • Journal of Information Technology Applications and Management
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    • 제30권6호
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    • pp.31-52
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    • 2023
  • The government's various support policies have helped Korea's SMEs and startups to grow from the beginning to the end, from domestic companies to exporters. In particular, direct business support policies such as financial support, R&D projects, and export support have been effective in helping a large number of entrepreneurs and startup companies to establish themselves in the market and have achieved tangible results every year since the establishment of the Ministry of SMEs and Startups. As such, the government is making significant efforts to create and promote various types of support policies and to help companies utilize them in their business. However, this study aims to analyze the factors that affect the satisfaction of government policies and the achievement of managerial performance from the companies' perspective and to suggest the purpose of government support policies and the direction companies should take. Specifically, this study categorizes entrepreneurial self-efficacy into marketing, innovation, management, risk-taking, and financial management, using the relationship model of self-efficacy and collective efficacy to ultimately lead to practical results for SMEs and startups support policies. It uses perceived firm efficacy as a variable to reveal the influence relationship. In addition, the direct and mediating effects of entrepreneurial self-efficacy and policy satisfaction on managerial performance were analyzed to determine what SMEs and startups support policies should do. The results showed that, first, among the five components of entrepreneurial self-efficacy, innovation, and risk-taking efficacy positively affected perceived firm efficacy. Second, the specific components of entrepreneurial self-efficacy, marketing, and financial management efficacy positively influenced policy satisfaction. Third, we found that perceived firm efficacy positively influenced policy satisfaction and managerial performance, which are factors of SMEs and startups' policy performance. Specifically, perceived firm efficacy positively influenced policy satisfaction managerial performance. Fourth, we found that policy satisfaction positively influenced managerial performance.

경제적 부담과 건강 문제를 겪는 노인들의 여가만족 요인에 관한 연구: 여가활동을 중심으로 (Factors Influencing Leisure Satisfaction Among Elderly with Economic Burden and Health Problems: Focusing on Leisure Activities)

  • 홍석호
    • 한국노년학
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    • 제40권1호
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    • pp.197-216
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    • 2020
  • 본 연구는 노인들의 여가활동 제약요인들을 살피고, 특정 제약요인을 가진 노인들의 여가만족도를 높이기 위해서 실천적 측면에서 노인의 특성과 욕구에 기반 한 여가활동을 제안하고 정책적 지원 방안을 마련 할 목적으로 수행되었다. 노후보장패널 6차 부가조사자료를 활용하여 65세 이상 노인들 가운데 경제적 부담과 건강문제로 여가활동에 제약을 경험한다고 응답한 3167케이스를 분석하였다. 여가활동의 제약요인 집단별 여가만족도의 영향요인을 분석하기 위하여 인구사회적 특성(나이, 성별, 교육, 혼인상태, 독거여부, 지역, 적정생활비수준, 건강상태), 여가관련 변인(여가시간, 여가동기), 여가활동 변인(선호 활동, 비선호 활동)을 단계적으로 위계선형 회귀 모형에 입력하였다. 연구 결과는 다음과 같다. 첫째, 노인 여가활동의 주요한 제약원인으로는 경제적 부담과 건강 문제가 압도적으로 높았다. 둘째, 세 집단(재정취약집단, 건강취약집단, 재정+건강취약집단) 간의 여가관련 변인에서 차이가 나타났다. 여가활동 만족 수준은 재정취약집단이 가장 높게, 다음으로 건강취약집단, 재정+건강취약집단의 순서로 나타났다. 여가시간은 재정취약집단에서 가장 짧았으며, 여가동기에서는 재정취약집단에서 가족 및 주변 관계 때문이라는 응답은 높았으며, 건강유지라는 응답은 상대적으로 낮게 나타났다. 건강취약집단에서 휴식활동을, 재정취약집단에서는 오락취미 활동을, 그리고 재정+건강취약집단에서 사회활동을 선호 한다는 응답이 상대적으로 높게 나타났다. 셋째, 재정취약집단의 경우, 애완동물 돌보기 및 정원손질 같은 활동들을 선호 한다고 응답할수록 여가만족도가 높게 나타난 반면, 국내여행을 선호 한다고 대답할수록 여가만족도가 낮게 나타났다. 건강취약집단의 경우, TV 시청 및 라디오 듣기 등의 휴식활동을 선호 한다고 응답할수록 그리고, 비선호 한다고 응답할수록 모두의 경우에서 여가만족도가 낮게 나타났다. 이밖에도 종교활동 혹은 친목단체 활동과 같은 사회참여 활동을 선호 한다고 응답할수록 여가만족도가 높게 나타났다. 재정+건강취약집단의 경우, 집근처 산책 혹은 TV 시청, 국내여행 등의 활동을 여가활동으로 선호 한다고 응답한 노인일수록 여가만족도가 낮게 나타난 반면, 바둑, 장기, 체스 등의 오락 활동과 등산과 같은 취미활동, 그리고 친목단체 활동 등을 선호 한다고 응답한 노인일수록 여가만족도가 높게 나타났다. 본 연구는 노인 여가활동에 대한 전국단위의 데이터를 실증적으로 분석한 결과를 바탕으로 맞춤형 여가활동을 제안하고 정책적 지원 방안에 대한 논의를 포함하고 있다.

고객관계관리(CRM)가 기업 경영성과에 미치는 영향에 대한 실증적 연구 -소비자 유형에 따른 CRM 인식도 차이를 중심으로- (A case study on how CRM influences the performance of business management -By the difference in CRM marketing recognition based on consumers type-)

  • 이명학;김선배
    • 디지털융복합연구
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    • 제10권3호
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    • pp.79-92
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    • 2012
  • 본 연구는 소비자 유형에 따른 CRM 마케팅 우선순위에 대한 인식과 만족도의 차이를 알아보고, 기업 종업원의 CRM 마케팅 우선순위와 성과에 대한 인식이 기업의 재무 비재무적 성과에 미치는 영향을 규명하고자 했다. 연구결과, 조사대상 기업은 소비자 유형에 따라 CRM 마케팅 우선순위에 대한 인식과 만족도가 다르게 나타났고, 종업원의 CRM 마케팅 우선순위에 대한 인식은 소비자의 인식과 차이는 있었지만 우선순위의 순서는 일치하였다. CRM 마케팅 우선순위에 대한 소비자의 만족도와 종업원이 인식하는 성과를 비교한 결과는 소비자의 만족도에 비해서 종업원의 성과 평가가 과대평가 되었다. 그리고 CRM 마케팅 우선순위 중에서 고객 차별화와 고객유지 활동은 기업의 재무 비재무적 성과에 영향을 미쳤지만, 고객만족 활동은 미치지 않았다.

자동차 유통시스템의 고객만족도가 기업의 재무적 성과에 미치는 영향 (The Effects of Customer Satisfaction of Automobile Distribution System on Corporate Financial Performance)

  • 이원일
    • 유통과학연구
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    • 제6권1호
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    • pp.79-98
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    • 2008
  • 기업성과 평가는 일정기간동안 기업 활동의 결과로서 기업의 경쟁력 수준을 제시함과 동시에 미래 기업의 활동 방향에 대한 지침으로서 역할을 수행한다. 경영환경이 급속히 변화하는 지식정보사회에서 재무적인 측정지표에 근거한 성과측정은 그 효과성이 제한되어 있음을 부인할 수 없다. 그러나 재무지표의 비중을 너무 가볍게 여겨서는 안 될 것이다. 그 이유는 품질이나 고객만족 또는 혁신 등과 같은 기업 목표들은 매우 전략적이고 좋은 것이기는 하지만 이것들은 반드시 재무적인 성과로 연결이 되어야 하고 나아가 기업성과로 구체화되어야 하기 때문이다. 즉, 재무적 성과는 다른 관점의 성과들과 상호보완적이고 균형적인 관계를 유지해야 한다. 자동차 유통시스템의 고객만족도와 재무적 성과 사이에 차이가 있는지를 살펴본 결과 신뢰도, 고객충성도, 재구매의사 및 구전광고에서는 유의한 차이가 있는 것으로 나타났으며, 고객만족도와 재무적 성과 사이에 차이가 있는지를 살펴본 결과 재무적 성과 변수인 안정성, 성장성, 활동성에 유의한 차이가 있는 것으로 나타났다.

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균형성과표를 활용한 전자의무기록시스템의 성과측정 모형개발 (Development of the Performance Measurement Model of Electronic Medical Record System - Focused on Balanced Score Card -)

  • 이경희;김영훈;부유경
    • 한국병원경영학회지
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    • 제21권4호
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    • pp.1-12
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    • 2016
  • The purpose of this study are suggest to performance measurement model of Electronic Medical Record(EMR) and Key Performance Index(KPI). For data collection, 665 questionnaires were distributed to medical record administrators and insurance reviewers at 31 hospitals, and 580 questionnaires were collected(collection rate: 87.2%). Regarding methodology, Critical Success Factor(CSF) and index of the information system were derived based on previous studies, and these were set as performance measurement factors of EMR system. The performance measurement factors were constructed by perspective using BSC, and analysis on causal relationship between factors was conducted. A model of causal relationship was established, and performance measurement model of EMR system was proposed through model validation. Analysis on causal relationship between performance management factors revealed that utility cognition of the learning & growth perspective factor had causal relationship with job efficiency(${\beta}=0.20$) and decision support(${\beta}=0.66$) of the internal process perspective factors, and security had causal relationship with system satisfaction(${\beta}=0.31$) of the customer perspective factor. System quality had causal relationship with job efficiency(${\beta}=0.66$) and decision support(${\beta}=0.76$) of the internal process perspective factors, all of which were statistically significant(P<0.01). Job efficiency of the internal process perspective had causal relationship with system satisfaction(${\beta}=0.43$), and decision support had causal relationship with decision support satisfaction(${\beta}=0.91$) and job satisfaction (${\beta}=0.74$), all of which were statistically significant(P<0.01). System satisfaction of the customer perspective had causal relationship with job satisfaction(${\beta}=0.12$), job satisfaction had causal relationship with cost reduction(${\beta}=0.53$) of the financial perspective, and decision support satisfaction had causal relationship with productivity improvement(${\beta}=0.40$)of the financial perspective(P<0.01). Also, cost reduction of the financial perspective had causal relationship with productivity improvement(${\beta}=0.37$), all which were statistically significant(P<0.05). Suitability index verification of the performance measurement model whose causal relationship was found to be statistically significant revealed that $X^2/df=2.875$, RMR=0.036, GFI=0.831, AGFI=0.810, CFI=0.887, NFI=0.838, IFI=0.888, RMSEA=0.057, PNFI=0.781, and PCFI=0.827, all of which were in suitable levels. In conclusion, the performance measurement indices of EMR system include utility cognition, security, and system quality of the learning & growth perspective, decision support and job efficiency of the internal process perspective, system satisfaction, decision support satisfaction, and job satisfaction of the customer perspective, and productivity improvement and cost reduction of the financial perspective. In this study, it is expected that the performance measurement indices and model of EMR system which are suggested by the author, will be a measurement tool available for system performance measurement of EMR system in medical institutions.