• Title/Summary/Keyword: family emotional environment

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The Analysis of the Differences of Evaluation Level of Service Encounter Quality, Emotional Responses, Customer Satisfaction and Service Loyalty by Types of Restaurants (레스토랑 유형에 따른 레스토랑 서비스 인카운터 품질 평가 수준, 감정적 반응, 고객 만족 및 서비스 충성도 차이 분석)

  • Yang, Il-Sun;Jo, Mi-Na
    • Journal of the Korean Society of Food Culture
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    • v.21 no.5
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    • pp.524-535
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    • 2006
  • The purpose of this study was to identify the differences of cognitive responses, emotional responses, customer satisfaction, and service loyalty about service encounter quality by types of restaurants and to analyse emotional responses, customer satisfaction, and service loyalty in accordance with level of service encounter quality. The questionnaire were collected from customers (N=812) who had used restaurants in Seoul, aiming at 15 or more-year-old customers from October 24, 2005 to November 6, 2005. The main results of this study were as follows: Statistically significant difference was showed in importance and performance of interaction quality, importance and performance of physical environment quality, performance of outcome quality depending on types of restaurants, while significant difference was not indicated in importance of outcome quality by types of restaurants. Positive emotional response was significantly high by types of restaurants in order of fine-dining restaurants, family restaurants, and fast-food restaurants, while negative emotional responses were significantly higher in fast-food restaurants than in the other two types. As far as Customer satisfaction are concerned, fine-dining restaurants showed higher customer satisfaction than the other two types. Attitudinal service loyalty was high in fine-dining restaurants, family restaurants and fast-food restaurants in order and behavioral loyalty was not significantly different with each type of restaurant. In accordance with level of service encounter quality, cluster analysis was conducted and the clusters were divided into 'high-valuation' and 'low-valuation'. 'High-valuation cluster' and 'low-valuation cluster' showed significant difference depending on types of restaurants that customers used(p<.001). The customers who used fine-dining restaurants and family restaurants valued the performance of service encounter highly. However, in fast-food restaurants, a lot of low-valuation customers existed. Therefore, fast-food restaurants have to improve performance of interaction quality, outcome quality and physical environment quality in service encounter. In addition, in 'high-valuation cluster' who valued service encounter quality highly showed higher scores in positive responses, customer satisfaction, service loyalty than in 'low-valuation cluster', and showed low negative responses.

Effects of Harm Avoidance Temperament and Novelty Seeking Temperament on School Adjustment in Middle School Students: Mediating Effects of Emotional Regulation (자극 추구 기질과 위험회피 기질이 중학생의 학교생활 적응에 미치는 영향 : 정서조절 능력의 매개효과를 중심으로)

  • Choi, Ara;Lee, Sook
    • The Korean Journal of Community Living Science
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    • v.28 no.2
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    • pp.273-287
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    • 2017
  • This study was conducted to explore the effects of novelty seeking temperament and harm avoidance temperament on school adjustment in middle school students and to investigate the mediating effects of emotional regulation on the relationship between temperament and school adjustment. A survey was conducted on a random sample of 672 middle school students. Data were analyzed using PASW ver. 18.0 and AMOS ver. 18.0 to carry out descriptive statistics, correlation analysis, and the structural equation model. The main results of analysis could be summarized as follows. First, novelty seeking temperament and harm avoidance temperament had a negative influence upon school adjustment in middle school students. Second, emotional regulation had a positive influence upon school adjustment in middle school students. Third, temperament acted as a partial mediator for emotional regulation affecting school adjustment in middle school students. The study contributes to the literature by providing fundamental insights into school adjustment in middle school students.

The effects of a chronic disease/disability and stress from health on depressive symptoms among one-person households: A focus on the moderating effect of social support (1인 가구의 만성질환 및 장애여부, 건강 스트레스와 우울감과의 관계: 사회적 지지 조절효과를 중심으로)

  • Chung, Hyeeun
    • Human Ecology Research
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    • v.57 no.2
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    • pp.201-211
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    • 2019
  • This study examines the effects of chronic disease/disability and stress from health on depressive symptoms among one-person households living in Seoul and Gyeonggi Province in Korea. This study also investigates the moderating effect of social support on the relationship between 1)having a chronic disease/disability and depressive symptoms as well as 2)stress from health and depressive symptoms. This study used data from an online survey targeting one-person households living in Seoul and Gyeonggi Province. The final sample included 499 one-person households. Using a multiple regression analysis with SPSS 20.0, results showed that having a chronic disease/disability was associated with a higher level of depressive symptoms. In addition, stress from health was associated with a higher level of depressive symptoms. In regard to the roles of social support, economic support and emotional support had a direct negative effect on depressive symptoms. Emotional support had a moderating effect on the relationship between having a chronic disease/disability and depressive symptoms. In addition, emotional support also had a moderating effect on the relationship between stress from health and depressive symptoms. Based on these findings, this study suggests that policy makers should reduce the economic burden from a chronic disease/disability and help one-person households to strengthen their social support network.

The Effect of Adult-Children Support Network on the Psychological Well-Being of the Single and Couple Elderly Households in Rural Areas (성인자녀관계망이 농촌단독가구노인의 심리적 복지감에 미치는 영향)

  • Oh, Young-Eun;Lee, Jeong-Hwa
    • The Korean Journal of Community Living Science
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    • v.22 no.4
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    • pp.557-572
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    • 2011
  • This study examines the effect of adult-children support network on the psychological well-being of the single and couple elderly households in rural areas. Adult-children support networks include both structural and functional characteristics. For the purpose of this research, 476 participants, who are older than 60 years old, living in rural areas, were selected. The results of this study are summarized as follows: the average degree of psychological well-being of the rural elderly was high. Emotional support from adult children was higher than economic or instrumental support. In the case of the single elderly households, adult children's economic support was the strongest variable affecting the psychological well-being. In the case of the couple elderly households, adult children's emotional support had the greater effect on psychological well-being. On the basis of this analysis, policy implications regarding the single and couple elderly households in rural areas were discussed.

Effect of Psychosocial Work Environment and Self-efficacy on Mental Health of Office Workers (사무직 근로자의 사회심리적 업무환경과 자기효능감이 정신건강에 미치는 영향)

  • June, Kyung Ja;Choi, Eun Suk;Park, Mi-Jin
    • Korean Journal of Occupational Health Nursing
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    • v.22 no.3
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    • pp.228-239
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    • 2013
  • Purpose: This study aims to assess the effects of psychosocial work environment and self-efficacy on stress, depression, and burn-out among office workers. Methods: Survey data were collected from 331 office workers who worked in one workplace from April 10 to 30, 2012. The impact of psychosocial work environment and self-efficacy on stress, depression, and burn-out was analyzed with hierarchical multiple regression using SAS version 9.3. Results: Work-family conflicts and emotional demands were identified as main factors influencing mental health. Other work environment factors influencing mental health were role clarity for stress, possibilities for development, meaning-of work, social support-from supervisors and job insecurity for depression, and social community at work for burn-out. Self-efficacy was correlated with most psychosocial work environment and factor with independent influence on stress and depression. The final models including general characteristics, psychosocial work environment, and self-efficacy accounted for 34%, 44%, and 36% for stress, depression, and burn-out respectively. Conclusion: To promote mental health in office workers, there is a need to decrease work-family conflicts and emotional demands and to improve work organization and job contents, social support, and self-efficacy.

Individual, Family, and Work Factors Influencing the Psychosocial Well-being of Working Mothers with Preschool Children (미취학 자녀를 둔 취업모의 심리사회적 안녕감에 영향을 미치는 요인 탐색: 개인, 가족, 직장 관련 변인 중심으로)

  • Choe, Myeong Ae;An, Jeong Shin
    • Human Ecology Research
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    • v.60 no.3
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    • pp.317-330
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    • 2022
  • This study examined the factors influencing the psychosocial well-being of working mothers of preschool children. It investigated the mediation effects of sociological ambivalence in the relations of psychosocial well-being with a family-supportive work environment and with the gender-role stereotype of family members. In addition, it tested the moderated mediation effects of the traditional gender-role attitudes in workplace and meta-mood. Data were obtained from 476 working mothers of preschool children. Using SPSS 25.0, Cronbach's alpha reliability was calculated, descriptive statistics were generated, and Pearson's correlation analysis performed. Mediation and moderated mediation analyses were carried out using the SPSS process macro 3.5 program. The main results were as follows: first, sociological ambivalence mediated the relationship between psychosocial well-being and a family-supportive work environment. The mediating effect of sociological ambivalence was moderated by emotional attention, a sub-factor of meta-mood. Second, sociological ambivalence mediated the relationship between psychosocial well-being and the gender-role stereotype of family members. In addition, the traditional gender-role attitudes in workplace moderated the mediating effect of sociological ambivalence on the relationship between the gender-role stereotype of family members and psychosocial well-being. These results can be used to inform discussion on changing policy and education to improve the psychosocial well-being of working mothers with preschool children.

Family Meal Time and Life Satisfaction of Fathers with a Child Younger than 18 Years Old (18세 이하 자녀를 둔 아버지의 가족식사시간과 생활만족도)

  • Kim, Soyoung
    • Human Ecology Research
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    • v.55 no.5
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    • pp.465-480
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    • 2017
  • This study examined the relationship between family meal time and emotional well-being for 5,186 fathers who were employed and had at least one child aged under 18 for the years 2009 and 2014 by analyzing their time diaries. In doing so, changes in time spent by fathers on family meals between 2009 and 2014 were also examined along with the factors associated with the amount of meal time for each year in order to understand ways to increase paternal participation in family meals. Analytic results showed that a father's family meal time had a positive association with his time use and life satisfaction; however, fathers who spent more than 40 minutes a day having meals with the family reported the highest score in time use and life satisfaction. The amount of time fathers spent on family meals increased from 38 minutes in 2009 to 43 minutes in 2014, whose change turned out to be mainly attributable to something more than the compositional change in the population between the two years, such as growing public awareness or cultural acceptance of the value of family meal. Fathers in dual-earner households tend to have longer family meal times; however, different factors were associated with their family meal times in 2009 and 2014. Policy implications are discussed in light of the government-initiated dining table education campaign to increase family meal time for the sake of children's character education at home.

The Characteristics of Family Foster Care Types and Factors of the Adjustability for the Foster Children (가정위탁서비스의 보호형태별 특성과 위탁아동의 적응에 관한 요인)

  • 양심영
    • Journal of the Korean Home Economics Association
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    • v.41 no.5
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    • pp.131-148
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    • 2003
  • This study investigated family foster care characteristics according to types of foster parents-surrogate, kin, general parents and predicting factors of foster children's adjustability to new environment. Participants were 618 cases of foster parents in 17 areas of the country through stratified sampling. It was found that the surrogate foster parent, tends to be older, received less education, has lower income, and is in poor health, as opposed to kin parents or general foster parents. There were significant effects of foster parent's age, living arrangement, income, education, consideration of foster child, and the periods of foster care experience as well as child's sex, contact of biological parents on emotional, behavioral, and family relational adjustment of the foster children.

The Mediating Effect of Emotional Intelligence on the Relationship between Mothers' Attachments to Young Children and the Creative Personality of the Children (유아에 대한 어머니 애착과 유아의 창의적 인성간의 관계에서 정서지능의 매개효과)

  • Nam, Yun-Ju
    • The Korean Journal of Community Living Science
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    • v.27 no.2
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    • pp.199-209
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    • 2016
  • This study examined the mediating effects of emotional intelligence on the relationship between mothers' attachments to young children and the creative personality of the children. Pearson's correlations between variables were analyzed, and hierarchical regression analyses were conducted to identify the direct and indirect effects of a mothers' attachments to young children and the emotional intelligence and creative personality of the children. The sample included a total of 228 children aged 4-5 who were attending nursery in Gwangju, Korea. Significant differences were observed by gender and age, but no significant differences were found to be associated with the mother's attachment to the child by age. However, emotional intelligence partially mediated the relationships between the mother's attachment to the child and the child's creative personality. The results suggest that emotional intelligence may edify the creative personality of young child as a mediating response to the mother's attachment.

Relationships between Body Image, Self-esteem and Family Strengths in Late School Aged Children (학령기 후기 아동의 신체상과 자존감, 가족건강성)

  • Bang, Kyung-Sook;Chae, Sun-Mi;Kim, Ji-Young;Kang, Hyun-Ju
    • Korean Parent-Child Health Journal
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    • v.15 no.1
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    • pp.33-38
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    • 2012
  • Purpose: The family is a primary environment and has pivotal role for child health and development. This study was conducted to identify the relations of family strengths to body image and self-esteem in late school aged children. Methods: Data were collected from 455 children at 5th and 6th grades in four provinces of South Korea using self-report questionnaires for measuring body image, self-esteem, and family strengths. Pearson's correlation analysis and t-test, ANOVA were used to identify the relationships among variables, and compare body image, self-esteem, and family strengths according to general characteristics. Results: Body image, self-esteem and family strengths were significantly different according to economic status and academic performance. Family strengths were also affected by the presence of both parents. Body image, self-esteem and family strengths showed significant positive correlations. Conclusion: The family relations of school aged children are important for child's body image and self-esteem. We recommend that psycho-emotional interventions should be developed for both the children and their parents with low family strengths to improve body image and self-esteem.

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