• Title/Summary/Keyword: face satisfaction

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A Study on Factors Affecting Learning Satisfaction and Continuous Use Intention in Non-face-to-face Classes based on Metaverse Platform Gather.Town (메타버스 플랫폼 게더타운 기반 비대면수업의 학습만족도와 지속이용의도에 미치는 요인 연구)

  • Na Rang Kim;Yeonkook J. Kim
    • Journal of Korea Society of Industrial Information Systems
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    • v.28 no.2
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    • pp.77-94
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    • 2023
  • This study aims to determine the factors that affect learning satisfaction and continuous use intention in metaverse-based non-face-to-face classes. Therefore, a hypothesis was established based on the technology acceptance model and information system success model, and a survey was conducted from November 22, 2021 to January 03, 2022 for students who had class experience using Gather.town-a metaverse platform. PLS Structural Equation was conducted on 122 copies, excluding the questionnaires with insincere responses. The results reveal that "all platform quality" factors influenced "easiness," "content quality" influenced "usefulness," "easiness" influenced "usefulness," "easiness" and "usefulness" influenced "learning satisfaction," "usefulness" and "learning satisfaction" had a positive effect on "continuous use intention." This study is significant because it empirically analyzes the variables that affect learning satisfaction and continuous use intention in metaverse-based non-face-to-face classes. In follow-up studies, additional research is required on the variables that affect learning satisfaction and continuous use intention targeting various metaverse-based platforms, including Gather.town.

A comparison of blended learning and traditional face-to-face learning for some dental technology students in practice teaching (실습 수업에서 일부 치기공과 학생들의 블렌디드 러닝과 전통적인 면대면 수업 비교 연구)

  • Kang, Wol;Kim, Im-sun
    • Journal of Technologic Dentistry
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    • v.42 no.3
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    • pp.248-253
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    • 2020
  • Purpose: This study aimed to verify whether blended learning is worth alternating with traditional face-to-face learning for some dental technology students in practice teaching. Methods: A total of 68 students were included in this study. They were divided into two groups to compare blended learning and traditional face-to-face learning. The experiment had been carried out over 15 weeks. The following tests were performed: test of instructional quality, test of learning satisfaction, test of perceived usefulness, and test of learning flow. The IBM SPSS software was used to analyze the data. Results: The learning satisfaction and the perceived useful of blended learning by students appeared to be higher than that of traditional face-to-face learning. However, there was no significant difference in the variables of traditional face-to-face learning and those of blended learning (p<0.05). Conclusion: Blended learning is an alternative to traditional face-to-face learning for some dental technology students in practice teaching.

A Study on the Perception of Dental Student's about Online Classes Based on Non-face-to-face Education Course (비대면 교육 운영에 따른 온라인수업에 대한 치과대학생의 인식 연구)

  • Hwang, Jae yeon
    • Journal of Digital Convergence
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    • v.20 no.2
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    • pp.289-297
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    • 2022
  • The purpose of this study was to investigate the perception of dental students based on their experiences of online classes after taking non-face-to-face education courses for all the school semesters in 2020. For the research method, an online survey was conducted on A survey was conducted on 161 dental students enrolled in A University. The analytical method was conducted through frequency analysis, correlation analysis, and multiple regression analysis. The survey analysis findings showed that the satisfaction of dental students' about the non-face-to-face education course was above 4.2, and the detailed items were in the order of the appropriateness of the attendance processing method, satisfaction with recorded video lectures, and the assessment method of the course grade. In the case of the factors that affect the satisfaction of non-face-to-face education courses, the learning system and assessment method were statistically significant. The online class type that is most preferred by the students is recorded video lectures, and the highest number of participants chose 21~30 minutes as the appropriate time for the class content. It is considered that the application of the online system will continue to be used together with face-to-face education courses in the education site and various university-level efforts like systematic support are required to achieve effective learning achievements. This study only investigated the non-face-to-face education operation conditions of A University, so it cannot be generalized to all universities, but it can be used as basic data to provide education curriculum design and supportive measures for the compatibility of face-to-face and non-face-to-face courses.

An Exploratory study on derivation and Improvement of Kano Quality Attributes in Untact Classes (비대면 수업의 Kano 품질속성 도출과 개선에 관한 탐색적 연구)

  • Daeho Byun;Jaehoon Yang
    • Journal of Service Research and Studies
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    • v.12 no.2
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    • pp.65-79
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    • 2022
  • Non-face-to-face classes continue due to Covid-19. There have been e-learning classes since the past, but the difference is that the current non-face-to-face classes are blended classes that combine real-time and recording classes or combine face-to-face and non-face classes. It is also characterized by being able to self-filmed or choose various lecture platforms in a place other than a dedicated studio. The advantages of non-face-to-face classes can be learned beyond time and space, and repetitive viewing and learning speed can be adjusted. Greening classes have no time and place constraints, and real-time classes have the advantage of high communication effects with learners. Evaluating whether non-face-to-face classes provide sufficient quality compared to face-to-face classes or e-learning will be necessary if branded classes are considered for post Covid. In this paper, for the evaluation of the service quality of non-face-to-face classes, the essential attributes desired by the instructors were derived from the viewpoint of Kano quality attributes and a quality improvement plan was proposed. After expressing the degree of functions that non-face-to-face classes should have on the X-axis and the satisfaction of learners on the Y-axis, 23 quality attributes were classified into 6 quality dimensions. In addition, satisfaction coefficient, dissatisfaction coefficient, and customer satisfaction improvement index were derived. As a result, 50% of learners were satisfied with non-face-to-face classes, but the preference was slightly higher than satisfaction, suggesting the sustainability of non-face-to-face classes. In terms of the customer satisfaction improvement index, the ranking of attributes with the largest increase in satisfaction when improving class quality was as follows. Professors' quick answers to learners' questions, content that can fully explain the subject, what the professor explains easily, develop high-quality content that can be learned on mobile phones, fairness of attendance checks, and real-time classes should start on time.

A Case Study on Educational Effect and Operation of Blended Learning for Engineering Education (공학교육을 위한 블렌디드 러닝의 운영사례 및 교육효과 연구)

  • Hyung-kun Park
    • Journal of Practical Engineering Education
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    • v.15 no.1
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    • pp.39-44
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    • 2023
  • With the development of e-learning teaching methods, the demand for blended learning, which combines face-to-face education and e-learning, is increasing, and it shows a learning effect that can replace the existing face-to-face class. Engineering subjects have various learning activities such as practice, so it is not easy to operate them with traditional blended learning. Therefore, a different teaching and learning design is required according to the learning activities required for the subject. In this paper, examples of teaching method design and operation for blended learning in engineering subjects were introduced, and their effects investigated and analyzed. Learning activities were subdivided into theoretical classes, practical classes, quizzes and Q&A, assignments and solutions, and teaching and learning methods such as online videos, LMS utilization, and face-to-face classes were applied according to learning activities. According to the results of the student satisfaction survey, blended learning showed higher satisfaction than pure online and face-to-face classes in engineering subjects, and showed differentiated satisfaction for each learning activity.

Impact of Societal Participation on Customer Satisfaction: Economic-Environmental Analysis from Saudi Banks

  • SOMILI, Hassan M.
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.5
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    • pp.177-186
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    • 2022
  • This study aimed to measure the impact of societal participation of Saudi banks on customer satisfaction and determine the statistical differences in customer satisfaction according to sex, age, income, education, and work type. Societal participation has economic and environmental dimensions. The study population includes all Saudis in the government, military, and private sectors reaching 3.58 million in 2021. The unit of analysis is Saudi customers of commercial banks. The 12 banks have societal programs. The research tool is a "Questionnaire," It is distributed face-to-face at places of work. The study concludes that economic participation has no impact on customer satisfaction; however, the impact of environmental participation on customer satisfaction is proved. The study shows no statistical differences in customer satisfaction according to mediators (sex, age, income, education, and work type). Despite the environmental participation being the tangible product by Saudi banks in the local market, the study concludes the positive relationship between societal participation and customer satisfaction. The study presents a set of recommendations for enhancing societal participation in the Saudi businesses environment.

The effect of non-face-to-face class satisfaction on major commitment of nursing students after COVID-19 (COVID-19 이후 비대면 수업 만족도가 간호대학생의 전공몰입도에 미치는 영향)

  • Jae-Eun, Seo;Woo-Ri-Byeol, Song;Ji-Yoon, Park;Soo-Hyun, Bong;Yeun-Mi, Kim
    • Journal of Digital Policy
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    • v.1 no.2
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    • pp.89-98
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    • 2022
  • The study is a descriptive correlational study, aimed to identify the effect of non-face-to-face class satisfaction on major commitment of nursing students after COVID-19. The subjects are 123 3rd and 4th grade nursing students at three universities located in S city and G province, data were collected using the Google Online Questionnaire from March 9th to April 9th, 2022. The collected data were analyzed using SPSS/WIN 28.0 program. As a result of the analysis, the factors that affect major commitment are the upper grade (β=.290, p=.013), the middle grade (β=.272, p=.022), and the contents of non-face-to-face class satisfaction (β=.308, p=.008) accounting for 16.5%. Therefore, developmental strategies and educational programs to organize the contents of non-face-to-face classes are required to be enhanced in order to improve nursing students' class satisfaction and major commitment.

Deriving AI-Based E-Learning and Personalized Education Methods to Improve Efficient Class Satisfaction in the Post-Covid-19 Environment Using Statistical Techniques (통계기법을 활용한 Covid-19 이후의 환경에서 효율적인 수업만족도 향상을 위한 AI 기반 e-러닝과 개인화 교육방법 도출방안)

  • Sun-Kyoung, Lee;Jeong-Min, Seong
    • The Journal of the Korea institute of electronic communication sciences
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    • v.17 no.6
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    • pp.1213-1220
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    • 2022
  • This study was conducted to understand how to derive educational methods to efficiently improve class satisfaction for 130 college students who experienced non-face-to-face classes during the last Covid-19. The appropriateness of class time, improvement of learning effect, continuity of non-face-to-face classes, and use of educational media were set as items corresponding to class satisfaction. Research was attempted to derive an educational method for efficient class satisfaction improvement by grasping the difference and relationship between variables.

Effects of professor's images on learning immersion and satisfaction in blended learning (face-to-face + non-face) classes - For Koreans and foreign students majoring in beauty at H University in Seoul - (블렌디드 러닝(대면+비대면)수업에서 교수자 이미지가 학습몰입도 및 학습만족도에 미치는 영향 - 서울소재 H대학 뷰티전공 내·외국인학생 대상으로 -)

  • Kwon, Oh Hyeok
    • Journal of the Korea Fashion and Costume Design Association
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    • v.23 no.3
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    • pp.87-98
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    • 2021
  • Due to the influence of COVID-19, many changes have been made in the education methods in universities. In respomse, this study intendsto present an efficient learning method by identifying the impact of professor images on learning immersion and the learning satisfaction of classes taught with blended learning for university students majoring in beauty at H University in Seoul. For final analysis, 232 of the 234 questionnaires administered from May 17, 2021 to June 2, 2021 were analyzed. For statistical analysis, SPSS 21.0 was utilized; frequency analysis was conducted to identify demographic characteristics, factor analysis was used to verify the research model, and regression analysis was conducted to verify the hypothesis. First, images of professors have been shown to affect learning immersion. Second, the professor image were shown to affect learning satisfaction. Third, education immersion has been shown to affect educational satisfaction. In order to overcome the limitations of online lectures in universities that suddenly began with onset of COVID-19, it is believed that students' satisfaction can be increased by applying blended learning as a way to improve the quality of classes.

Development and Application of Blended Learning Strategy for Collaborative Learning (협력학습을 위한 혼합학습 전략 개발 및 적용)

  • Ku, Jin-Hui;Choi, Won-Sik
    • 대한공업교육학회지
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    • v.34 no.2
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    • pp.267-285
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    • 2009
  • The collaborative learning has been considered as an efficient teaching model and under the recent basic learning environment, even face-to-face classroom circumstance rapidly increases the courses of blended learning which utilize the merits of e-learning environment. Nonetheless, the study on the strategy for systematic blended learning is quite scarce. In this study, the survey was done for developing the blended learning strategy, based on the collaborative learning model at the face-to-face environment and judging the satisfaction on the courses which the model was applied to. The survey consists of demographic questions, satisfaction in the whole courses, satisfaction in the collaborative learning under the blended learning environment and satisfaction in the blended learning strategy and support tools applied to each step of the learning. The result of this study is as follows. First, in response to the question that the blended learning can complement the face-to-face classroom courses, the respondents represented average 4.09 at 5-point Likert scale. And to the question whether the collaborative learning is more efficient under the blended learning environment than the face-to-face classroom, the response corresponds to 4.06 scale on the average. Second, as for the satisfaction in the blended learning strategy and support tools applied to the each step of the blended learning, the satisfaction degree is analyzed as high as over 4.0 on the average toward all the questions. Third, regarding the support tools used for the blended learning strategy, the learners consider the tools as most helpful in order of chatting, team community, mail & note and archive. Lastly, I would like to suggest that the study result should be highly reflected in constructing the collaborative learning module of learning control system in the future.