• 한국수학사학회지
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• 제32권1호
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• pp.27-44
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• 2019

This study analyses and discusses on the characteristic and the origin of the exhaustion method caused by the controversy over whether that method succeeded to the Antiphone's complete exhaustion idea and whether that method is similar to the method of limits. First, this study analyses 'principle of exhaustion method' which play an important role in that method in order to grasp the local characteristic of it. And this study speculates the origin of the exhaustion method by considering the time and situation of appearance and looking through the local characteristic of it. Also, this study takes a view of the overall characteristic of the exhaustion method by inquiring into the process of actual application of 'principle of exhaustion method' in a proof. As these results, this study reveals that the exhaustion method uprose not as a succession of Antiphone's idea but as a reaction to its idea, and that the exhaustion method has the recognized character of 'finitude' as distinct from the method of limits.

• 한국컴퓨터정보학회논문지
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• 제22권9호
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• pp.171-177
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• 2017

The purpose of this study is to suggest the implications of social welfare workers' understanding of emotional labor and prevention of psychological exhaustion. In order to achieve this goal, I analyzed the effects of the levels of surface acting and deep acting, which are components of emotional labor in social welfare workers in social welfare center, on emotional exhaustion, depersonalization, and lack of sense of personal accomplishment which are components of psychological exhaustion. And I empirically analyzed how emotional labor affects psychological exhaustion, when superior support and fellow support as components of social support play a role as moderating variables. Empirical results show that emotional labor affects psychological exhaustion and social support plays a moderating role. Based on these results, theoretical and policy implications and future research directions are presented.

• 유통과학연구
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• 제15권2호
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• pp.101-109
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• 2017

Purpose - Previous studies related to emotional labor of salespeople have mainly focused on identifying the antecedents of emotional exhaustion and turnover intention and exploring the mitigating effects salespeople's motivation on emotional exhaustion and turnover intention. They also demonstrates that there are different roles for moderating in social support, which means mental/physical support related to the job in supervisors, colleagues and organizations. The purpose of this paper is to investigate how service employees' surface acting affect turnover intention through emotional exhaustion. Another important objective of this paper is to investigate whether perceived social support moderates 1) the relationship between surface acting and emotional exhaustion 2) the relationship between emotional exhaustion and turnover intention. Research design, data, and methodology - To test the hypotheses, we collected the data from Korean insurance company sales employees. A total of 235 responses were received, from which 220 usable responses were obtained after list-wise deletion. Working with a sample of 220 responses, structural equation modeling was employed to empirically test research hypotheses(

The relationship between surface acting and emotion exhaustion,

The relationship between emotion exhaustion and turnover intention,

The moderating effect of perceived social support(PSS) on the relationship between surface acting and emotion exhaustion, and

The moderating effect of perceived social support(PSS) on the relationship between emotion exhaustion and turnover intention. SPSS 22.0 and AMOS software were used in these data analysis. Results - The service employees' surface acting was positively related to the emotional exhaustion; in turn, the service employees' feelings on emotional exhaustion are positively related to turnover intention. In addition, Perceived Social Support significantly moderated the relationship between surface acting and emotional exhaustion. However, perceived social support has a non-significant moderating effect on the path from emotional exhaustion to turnover intention. On the basis of these results, the following conclusion can be drawn. First, distribution service companies will be needed the administrative efforts to offer counseling programs and space to provide their members with enough rest in experiencing psychological pain due to the salespeople's surface acting. Also, it is necessary for distribution service companies to identify and share the examples of successfully solving emotional exhaustion caused by salespeople's surface acting.

• Safety and Health at Work
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• 제11권3호
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• pp.353-360
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• 2020

Background: Urban bus drivers work under conditions that are among the most demanding, stressful, and unhealthy with higher rates of mortality and morbidity as well as absenteeism and turnover. Methods: Drawing on the job demand-resource model, this study investigates the impacts of job characteristics on emotional exhaustion and the effects of emotional exhaustion on job outcomes (including job satisfaction, life satisfaction, organizational commitment, and turnover intention) in the context of bus drivers. Results: Using self-reported survey data collected from a sample of 320 Taiwanese urban bus drivers, results reveal that role overload and work-family conflict (as job demand factors) positively relate to emotional exhaustion, and organizational support (as a job resource factor) is negatively associated with emotional exhaustion. Emotional exhaustion has negative effects on both job satisfaction and organizational commitment. Job satisfaction positively leads to life satisfaction, whereas organizational commitment negatively relates to turnover intention. Conclusion: This study concludes that role overload and work-family conflict as two stressors related to job demands and organizational support as the job resource factor to affect emotional exhaustion which further influence well-being in bus driver context. The moderating effects of both extraversion and neuroticism on the relationship between job demands and emotional exhaustion are evident.

• 한국의사학회지
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• 제32권2호
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• pp.51-59
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• 2019

All Deficiency section (諸虛門) in Euibangyoochui (醫方類聚), fills volumes 143-154 of Euibangyoochui's 266 volumes. In it, diverse and meaningful concepts such as Consumptive Disease (虛勞) and Fatigue Due to Overexertion (勞倦) are introduced to describe deficiency-oriented diseases. Before the 10th century, there are classified into six categories: muscle exhaustion, pulse exhaustion, flush exhaustion, Qi exhaustion, essence exhaustion, bone exhaustion, and prescribing treatments for treating diseases corresponding to each exhaustion. As medical knowledge was integrated through the medical books compiled by the government, awareness of Consumptive Disease was advanced to clarify the concept of pathways. The Confucian doctors have led to changes in recognition of the cause of the Consumptive Disease from damage of human factors to an internal problem. It can be seen that the classification of hurdles has become more diverse just before the outbreak of Euibangyoochui and that they include various diseases.

• BMB Reports
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• 제44권4호
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• pp.217-231
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• 2011

T cell exhaustion develops under conditions of antigen-persistence caused by infection with various chronic pathogens, such as human immunodeficiency virus (HIV) and myco-bacterium tuberculosis (TB), or by the development of cancer. T cell exhaustion is characterized by stepwise and progressive loss of T cell function, which is probably the main reason for the failed immunological control of chronic pathogens and cancers. Recent observations have detailed some of the intrinsic and extrinsic factors that influence the severity of T cell exhaustion. Duration and magnitude of antigenic activation of T cells might be associated with up-regulation of inhibitory receptors, which is a major intrinsic factor of T cell exhaustion. Extrinsic factors might include the production of suppressive cytokines, T cell priming by either non-professional antigenpresenting cells (APCs) or tolerogenic dendritic cells (DCs), and alteration of regulatory T (Treg) cells. Further investigation of the cellular and molecular processes behind the development of T cell exhaustion can reveal therapeutic targets and strategies for the treatment of chronic infections and cancers. Here, we report the properties and the mechanisms of T cell exhaustion in a chronic environment.

• 패션비즈니스
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• 제20권1호
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• pp.69-81
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• 2016

In this study investigated the effect of emotional labor, emotional exhaustion, and depression on the job-related attitudes. Sample subjects used in this study were salespeople of a fashion shop in Jeollabukdo and Jeollanamdo. Questionnaire data from 160 fashion shop salespeople were analyzed through a reliability analysis, factor analysis, and multiple regression analysis. The results of the study were as follows. First, emotional labor of salespeople was divided into 2 factors, surface acting and deep acting. Second, emotional labor had a significant influence on the emotional exhaustion and depression. Third, the surface acting of emotional labor had a positive influence on the emotional exhaustion and depression; whereas, the deep acting of emotional labor had a negative influence on the emotional exhaustion and depression. Fourth, the surface acting of emotional labor, emotional exhaustion, and depression had a negative influence on job involvement; in addition, the deep acting of emotional labor had a positive influence on job involvement. Fifth, the surface acting of emotional labor, emotional exhaustion, and depression had a positive influence on turnover intention; in addition, the deep acting of emotional labor had a negative influence on turnover intention.

• 한국콘텐츠학회논문지
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• 제8권4호
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• pp.197-210
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• 2008

본 연구는 고객과 직접적인 대면을 하지 않고 전화를 이용하여 감정노동(emotional labor)을 수행하는 콜센터 상담원들의 감정노동의 결과로 표출되는 감정소진(emotional exhaustion)과 이직의도에 영향을 주는 요인을 연구하였다. 본 연구는 감정소진이 직무만족을 저해시켜 이직의도를 높이는 것으로 이직율이 높은 콜센터 운영에서 관리하여야할 중요한 요소라는 것을 실증하였다. 감정소진을 낮추기 위해서는 시간적 압력을 낮추고 업무의 자율성을 부여하여야 하며, 이직의도를 낮추는 위해서는 상사지원이 중요한 요소로 나타났다. 본 연구는 콜센터 운영에 있어서 감정노동이 상담원의 관리에 중요하다는 것을 제시하였다는 데 의의 가 있다.

• 한국보육지원학회지
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• 제12권3호
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• pp.177-195
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• 2016

The purpose of this study was to investigate the effect of early educator's psychological exhaustion and happiness on adapting ability of children in early education settings. Two hundred ten early educators and six hundred thirty children were selected as subjects of this study and were requested to participate in a survey. The results of this study were as follows: First, as a result of analyzing the relationship between early educator's psychological exhaustion and happiness as well as children's adaptability on education facility, higher psychological exhaustion and lower happiness were related to lower children's adaptability on education facility. Second, as a result of comparing comparative impact that psychological exhaustion and happiness has on children's adaptability on education facility, psychological exhaustion of the teacher impacts negatively on children's adaptability on education facility and happiness of the teacher did not significantly impact children's adaptability on education facility. This research is expected to be used as foundational data that helps to recognize the importance of psychological exhaustion and happiness of the teacher and could be used to develop various programs that support teachers to recover from burnout and to increase happiness.

• 한국컴퓨터정보학회논문지
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• 제13권5호
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• pp.291-308
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• 2008

본 연구는 고객과 직접적인 대면을 하지 알고 전화를 이용하여 감정노동(emotional labor)을 수행하는 콜센터 상담원들의 감정노동의 결과로 표출되는 감정소진(emotional exhaustion)에 영향을 주는 요인을 연구하였다. 본 연구는 감정소진이 직무만족을 저해시켜 이직의도를 높이는 것으로 이직율이 높은 콜센터 경영에서 관리하여야할 중요한 요소라는 것에 대한 실증적인 증거를 제시하였다. 감정소진을 낮추기 위해서는 시간적 압력을 낮추고 업무의 자율성을 부여하여야 하며, 이직의도를 낮추는 위해서는 상사지원이 중요한 요소로 나타났다. 본 연구의 의의는 콜센터 경영에 있어서 감정노동이 상담원의 관리에 중요하다는 것을 제시하였다는 것이다.