• Asian Journal of Innovation and Policy
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• 제3권2호
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• pp.140-153
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• 2014

Modern education, with special reference to higher education (HE), is far taken out of the traditional meaning of education. A number of business features have infiltrated these institutions of HE where students assume the place of a customer. In the present business scenario customer relationship management (CRM) technology assumes an important role in managing customers. Therefore a relevant question would be to know whether educational institutions need to implement this technology to manage their constituent relationships. This paper makes an attempt to evaluate studies on commercial features of a modern educational system and then present the findings of a study conducted to know the relevance of CRM Technology in HE. An evaluation is also made to know the awareness of the concept of CRM among the educators. The findings show that the educators' awareness of CRM strategies is good, of CRM concepts is poor and of practice is average. Further, an overwhelming majority of the respondents felt that CRM is relevant for educational institutions in the present scenario.

• 영어어문교육
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• 제9권spc호
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• pp.39-60
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• 2003

The purpose of the present classroom research is to investigate teacher talk in the primary English classroom with special reference to teacher questions. The analysis of the recorded teacher questions reveals that the teacher asks a carefully structured sequence of questions leading to the clear pedagogical goals she has set: to encourage students to correct themselves; to find out what students know; to personalize the task; and to elicit culture talk. It is also shown that her use of display questions is supportive of learning; the teacher provides feedback in a way which is as communicative as possible in the context of the classroom and which facilitates the attainment of the pedagogical purposes. All these findings suggest that we consider how teacher talk may perform communicative functions in the classroom context rather terms defining communicative teacher talk purely in terms of the norms of communication outside the classroom.

• 한국경영과학회:학술대회논문집
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• 대한산업공학회/한국경영과학회 2004년도 춘계공동학술대회 논문집
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• pp.298-301
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• 2004

In the last ten years, manufacturing companies like GE, IBM, Motorola and service companies like GE Capital and CITIBANK have realized that Six Sigma has standed for quality reform movemant. Six Sigma management which makes the critic effects on the quality management have enlarged and applied office indirect work process and service department as well beyond question manufacturing process. Then Can Six Sigma application methodology from manufacturing industry be applied to service industry without transformation? Can Six Sigma be applied on improvement of Information system quality which is the critic key figure of current successful companies? These questions would be resolved by conducting researches about application and evaluation of Six Sigma on manufacturing industry and service industry. This paper will furnish information of Six Sigma's new function for future business situation through comparing those researches

• 한국정보시스템학회지:정보시스템연구
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• 제25권3호
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• pp.217-245
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• 2016

Purpose With the increasing number of foreign travelers visiting Korea, it is a heavy question to evaluate service quality of typical domestic hotel companies. Our research aims to evaluate service quality of domestic hotels in Korea from the perspective of foreign travelers in order to provide the quality improvements that call attention for the hotel management. Design/Methodology/Approach In this paper, topics of sentiment followed Lodging Quality Index(LQI) dimensions classifying lodging service quality appropriately. Also, we employed word2vec algorithm which calculates similarity and affinity among the vocabularies accurately. To calculate sentiment of each dimension, we adopted scores from SentiWordNet. Findings From the result, we found the number of foreign travelers particularly satisfied with cleanliness, politeness, and problem solving skills. In contrast, it has also been found out that both promptness of services and efficiency of communication do not fulfill the requirements of travelers.

• 한국지반공학회:학술대회논문집
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• 한국지반공학회 1993년도 봄 학술회 논문집
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• pp.33-40
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• 1993

The Bieniawski's geomechanics classification system(1984) is widely employed as a tool of engineering evaluation of rock masses for tunnel design. Since the siz parameters adoped in the system are believed to control the engineering behavior of rock mass under an external load, no question may be raised to the conceptional idea immanent in the system. However, the rating grade for each individual parameter given in the system may be properly measured since an engineering property of rock mass is not stepwise changed but continuously changed. In order to get the proper rating grade based upon the continuously changed properties in each parameter, several equations presented in this paper are obtained through regration analyses with the grades and median values of properties givne in the system. A FORTRAN computer program given in the paper could provide not only RMR value but also rock mass properties (E, c, o, v, etc.) using the empirical equations.

• 한국학교수학회논문집
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• 제5권1호
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• pp.1-11
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• 2002

The purpose of this study is to find out if there are meaningful differences between small rural middle schools and nearby urban ones In the mathematical diagnostic evaluation. It also says how to improve students' scholastic abilities, making up a question of attitudes towards math to know the mathematical abilities lowering cause in small rural middle schools. Findings are, 1. Students must recognize that studying math is essential and be interested in it. 2. The mathematical confidence is needed. 3. A strong will of studying math hard is important. 4. Students must have a motivational triggering, while solving math problems and then checking answers for themselves. 5. Backward countries' humanistic and social environmental factors should be overcome. In conclusion, we expect the mathematical abilities improvement, making students remove the mathematical abilities lowering cause after having a learning experience suitable for the rural community instead of the negative attitudes towards math.

• 한국정밀공학회지
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• 제20권9호
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• pp.188-196
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• 2003

In order to increase competitiveness and to gain economic benefit, companies ask more and more how to recycle their products in a efficient way. So far, to answer this question, companies are not sufficiently supported by suitable methods specially in the area of disassembly process planning. For this reason, we develop in collaboration with an industrial partner a new method for generating an optimal disassembly sequence. In the presented paper this method will be described in detail by considering the exiting assembly information, disassembly method and disassembly depth. PLM (Profit-Loss Margin) curve that is used to determine disassembly depth consists of profit value, disassembly cost and disassembly effect. Using assessment parameters, generated alternative disassembly sequences are evaluated and optimal disassembly sequence is proposed. This method is applied to generate the optimal disassembly sequence of Door Trim as an example.

• International Journal of Precision Engineering and Manufacturing
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• 제6권1호
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• pp.42-50
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• 2005

In order to increase competitiveness and to gain economic benefit, companies ask more and more how to recycle their products in an efficient way. So far, to answer this question, companies are not sufficiently supported by suitable methods specially in the area of disassembly process planning. For this reason, we develop in collaboration with an industrial partner a new method for generating an optimal disassembly sequence. In this paper this method will be described in detail by considering the exiting assembly information, disassembly method and disassembly depth. PLM(Profit-Loss Margin) curve that is used to determine disassembly depth consists of profit value, disassembly cost and disassembly effect. Using assessment parameters, generated alternative disassembly sequences are evaluated and an optimal disassembly sequence is proposed. This method is applied to generate the optimal disassembly sequence of Door Trim as an example.

• 디지털산업정보학회논문지
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• 제8권1호
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• pp.1-7
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• 2012

In this paper Vehicle driving simulator have been used in the development and modification of models. A real-time simulation system and washout algorithm for an excavator have been developed for a driving simulator with six degrees of freedom. An interesting question, "how the 6 DOF Driving Simulator can be controlled optimally for the various tasks?" is not easy to be answered. This paper presents the hardware and software developed for a driving simulator of construction vehicle. A simulator can reduce cost and time a variety of driving simulations in the laboratory. Using its 6 DOF Simulator can move in various modes, and perform dexterous tasks. Driving simulators have begun to proliferate in the automotive industry and the associated research community. This effort involves the real-time dynamic of wheel-type excavator the design and manufacturing of the Stewart platform an integrated control system of the platform and three-dimensional graphic modeling of the driving environments.

• 한국수학사학회지
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• 제27권5호
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• pp.313-327
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• 2014

Based on the importance and the necessity of the study on history of mathematics and mathemtics education using history of mathematics for finding the cultural identity and values of our traditional mathematics, we refer to two types of teaching and learning methods utilizing 'WonYongSamBangHoGu', the second theme of 'SanSulGwanGyeon' written by Lee Sang Hyuk. First, we present various cases of 'WonYongSamBangHoGu' constructed utilizing kind of mathematics learning software, GeoGebra by high school freshmen belonging to the Education Centers for the Gifted in Seoul Science Park. Second, We modernly reinterpret the questions contained in 'WonYongSamBangHoGu' and show several developed items using it.