• Title/Summary/Keyword: evaluation of informatization

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An Empirical Study on Development of IS Evaluation Indices : In Case of Public Sectors (정보시스템 평가지표 개발에 관한 실증적 연구 : 공공부문을 중심으로)

  • 정해용;김상훈
    • Journal of the Korean Operations Research and Management Science Society
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    • v.28 no.4
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    • pp.155-189
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    • 2003
  • In this research, the comprehensive evaluation model of IS(information systems) for public sectors is theoretically constructed through reviewing and integrating previous IS evaluation-related research. This model is hypothesized to consist of five sectors(System Sector, User Sector, Organization and Management Sector, Resource Management Sector and Strategic Contribution Sector), ten evaluation items belonging to these five evaluation sectors, and sixty two evaluation indices for these ten evaluation items. The results of empirical analyses to test the validity of the research model show that the evaluation sectors turn out to be the same ones as proposed in the hypothetical model. The evaluation items(System Quality, Information Quality, Service Quality) in System Sector proves to be consistent with the hypothetical model. However, in case of User Sector, two evaluation items(Perceived Usefulness and User Satisfaction) which are included in the hypothetical model are found to be merged into one item(User Satisfaction). And, it is shown that four evaluation items such as the Efficiency of Internal Process, Customer Satisfaction, Organizational Innovation, and the Degree of Informatization competence improvement are included in Organization and Management Sector, differently from the research model in which the items, Organizational innovation and the Degree of Informatization competence improvement, are not divided. As a final result, sixty two evaluation indices that comprise all the evaluation items belonging to five sectors are found to be reduced to fifty seven ones through factor analyses, criterion-related validity tests and reliability analyses.

An Analysis on the Expected Performance of Constructing and Operating the Integrated Computing Environment in case of Culture Informatization (문화정보화 부문의 통합전산환경 구축.운영의 기대 성과분석)

  • Jung, Hae-Yong;Kim, Sang-Hoon
    • Journal of the Korea Society of Computer and Information
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    • v.11 no.1 s.39
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    • pp.203-222
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    • 2006
  • This study proposes the methodology of analyzing the expected performance of the Integrated Computing Environment(ICE) on the assumption that the ICE of the agencies and the affiliated organizations under Ministry of Culture and Tourism is constructed and operated. The main objectives of the study are as follows : 1) deriving the performance criteria divided into the operational expected value and the strategic expected value of constructing and operating the ICE for Culture and Tourism informatization, 2) proposing the ways of extracting the detailed criteria for four performance areas(the degree of jnformatization efficiency, the degree of public service, the innovation and development of IS organization, the culture and tourism value creation) to evaluate the operational expected value based on the BSC(Balanced Scorecard) Perspective by using the CSF(Critical Success Factors) methodology, and 3) developing the detailed performance criteria and measures for the economic evaluation of the informatization efficiency from the TCO(Total Cost of Ownership) perspective and suggesting the practical evaluation method by applying them to the case of Culture and Tourism informatization.

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A Study on the Role Model of an Integrated Management System for Government Informatization (국가정보화의 통합적 관리체계를 위한 역할 모형에 관한 연구)

  • Im, Sung-Mook
    • Journal of the military operations research society of Korea
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    • v.32 no.1
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    • pp.159-175
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    • 2006
  • Korea e-government sets the goal of reaching the full integration stage. In this study, we propose a role model of the National Informatization Agency which is a fundamental organization for achieving the goal. The National Informatization Agency assumes full charge of support functions needed for consistent and efficient accomplishment of all the e-government projects, and those functions include e-government planning, project administration, national IT resource operation, national standards management, and project audit and evaluation. The proposed role-model is expected to be a theoretical basis for innovative government at informatization.

An Analysis of the Time-Lag Effect on the Investment of Informatization for Industrial Human Resources (정보화사업 투자에 대한 시차효과 분석: 산업인력정보화 중심)

  • Lim, Gyoo-Gun;Cho, Nam-Jae;Lee, Dae-Chul
    • Information Systems Review
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    • v.10 no.3
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    • pp.133-153
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    • 2008
  • Understanding of the length of time required to realize the return on the investment of informatization is important for policy makers and decision makers of information system adoption. Previous researchers, however, assessed this issue with the performance measurement approach that was primarily based on static point of view. However, the static analysis on the outcome of the informatization investment is limited in measuring the priori and ex ante effects of the informatization implementation on temporal basis. This study present a methodology to capture the outcome of the informatization investment on dynamic basis. This assessment was performed based on an e-government project in Korea, called "Industry Human Resource Project." Particularly, the study addressed how long it takes to obtain the benefit of WorkNet System, which was part of this Korean e-government project. We proposed various approaches to illustrate the importance and temporal effect of the WorkNet System by analyzing DB data, time reduction of WorkNet business processes and return of investment of IT.

The Analysis on Evaluation Model for Efficiency of GDOC (정부문서유통시스템의 효율성 측면에 대한 성과평가모델 분석)

  • 유은숙;도경화;정기원
    • Journal of the Korea Society of Computer and Information
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    • v.9 no.1
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    • pp.111-121
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    • 2004
  • This paper presents the methods of evaluating validity and effectiveness of informatization budget investment for e-Government, through the preliminary evaluation. the progress evaluation and the Post evaluation of the investment, and a quantitative evaluation model which improves conformance of IT ROI (Return On Investment) using the evaluation results. the right evaluation targets of informatization investment for the development project to GDOC(Government electronic Document Distribution Center), and KPIs(Key Performance Indexes) which is enable to evaluate objectively effectiveness in the preliminary and the post evaluation phases are developed, and according to using the quantitative evaluation model . improved effectiveness evaluation results for each index in the point of view of usage and innovation are come out.

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A New Approach to Evaluation of Industrial Informatization (차세대 기업 정보화수준 평가 시스템에 관한 연구)

  • Leem, Choon-Seong;Yu, Eun-Jung;Kim, Byeong-Wan;Shin, Seon-Do;Lee, Byeong-Ryul;Cha, Jeong-Hoon
    • The Journal of Society for e-Business Studies
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    • v.13 no.4
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    • pp.125-144
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    • 2008
  • Recently, the main concerns of enterprise management activities is how to strengthen the competitiveness to quickly respond to changes and sustain the growth in business environment. As IT(Information Technology) has become to be viewed as a key driver for the business competitiveness, new paradigms, such as business and IT alignment, IT-driven product/service innovation and so on, are regarded as the hot topic in many industries. However, previous studies related to IT evaluation, which is more critical than any other IT activities, have focused on quantitative IT deployment, utilization and its economical effects. Therefore, this study presents the newly-developed evaluation domains and items based on four pairs of relative concepts in industrial informatization, and their multi-dimensional analysis methodology which explains various types of IT characteristics of enterprises. And finally, pilot tests at 2 companies in financial service sector will be performed in order to verify the practicality of the evaluation system.

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A Comparative Analysis of Informatization Level for Agricultural Corporations and SMEs (농업법인과 중소기업의 정보화수준 비교 분석)

  • Bock, Gene;Kim, Bae-Bong;Lee, Jae-Keun
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.40 no.5
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    • pp.892-902
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    • 2015
  • Agri-food ICT(Information and Communications Technologies) convergence has been raised as an important issue for agricultural industry competence. In this situation, this study is to enhance agricultural competitiveness and seek to development plan for agricultural corporation by diagnosing informatization level. For this purpose, this study conducted survey on informatization level of 3,019 agricultural corporations and calculated level score. And result is compared with SMEs(Small and Medium Enterprise) informatization survey, including manufacturing and service industries, conducted by Korea Technology & Information Promotion Agency for SMEs in recent agricultural corporations' growing with automation of agricultural production and improving service to customer satisfaction. Evaluation system is established to calculate informatization level score and AHP(Analytic Hierarchy Process) method was used by the experts to investigate weighting of assessment area, assessment indicators, assessment items. As a result, agricultural corporation informatization level score was 40.16 points which is lower than the benefitted organization of agri-food IT convergence modeling(43.44 points). By assessment area, the informatization level of promotional environment area was low and investment and training items were analyzed low especially so need to improve urgently. In the analysis result by organization type, agricultural company corporation's informatization level was higher than the agricultural association corporation and 'Processing and distribution' was higher than others by business type. Informatization level of agricultural corporation is 80 percent of 2013 SMEs' level(50.18 points) and 59.4 percent of a large corporation(67.64 points). In particular, big difference is occurred in investment feasibility analysis, informatization investment and education which will be need to improve.

Development of Methodology for Evaluation Performance Model of Information Systems (정보시스템 성과 평가 모형 방법론 개발에 관한 연구)

  • Kim, Changkyu;Park, Wonhee
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.17 no.8
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    • pp.527-535
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    • 2016
  • In the information systems literature from Korea, there has not been much research on formative constructs. It is crucial to establish a proper relationship between constructs and indicators. In other words, it is fundamental to specify reflective or formative constructs in evaluating performance as closely as possible to reality, and in testing the appropriateness of a proper causal model. One purpose of this study is that, through a comprehensive literature review, reflective and formative indicators are accurately understood, and a proper specification and development methodology is applied to the information system evaluation field. In addition, this study provides a useful guideline for developing formative indicators for performance evaluation of informatization programs. The following activities were undertaken to achieve the aforementioned purposes. First, the basic theories and preceding study models on successful factors of informatization programs and performance evaluations were reviewed, and a comprehensive interdisciplinary literature review was conducted to better understand the formative constructs. Lastly, we provide a construct for performance evaluation of informatization programs and evaluation indicators, as well as guidelines for specifying them. Therefore, by systematically specifying proper constructs, future domestic researchers can develop better constructs for performance evaluation of informatization programs.

Exploring Strategies for Enhancing Competitiveness of International Ship Supply Business at Busan Port Focusing on the Informatization Competencies- (부산항 국제 선용품 공급업 경쟁력 제고방안에 관한 탐색적 연구 : 정보화 역량을 중심으로)

  • Lee, Hong-Girl
    • Journal of Korea Port Economic Association
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    • v.33 no.1
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    • pp.61-74
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    • 2017
  • The aim of this study is to analyze informatization competencies of the international ship supply companies at Busan port. This study comprehensively suggests certain issues attributed to the successful implementation of total information management system for ship supply. To achieve this objective, evaluation was undertaken based on the model of the National Competency Standards (NCS). This model consisted of three evaluation areas, including 20 items. Analysis of information competencies of ship supply companies was undertaken using the Importance-Performance Analysis (IPA) method. Survey data was collected from ship supply companies located in the ship supply center at Busan port. Results found that there were significant differences between importance and performance. In addition, overall informatization competency was very low. Thus, in order to ensure successful implementation of total information management system, re-education programs for ICT usage and dedicated support organization are necessary.

Web-based Performance and Informatization Measurement System for the Construction Industryz (건설산업의 성과 및 정보화수준 평가를 위한 웹기반 시스템)

  • Yu, Il-Han;Kim, Kyung-Rai;Jung, Young-Soo;Chin, Sang-Yoon
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2006.11a
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    • pp.92-97
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    • 2006
  • The construction industry has mainly relied on financially focused performance measurements, and studies on performance measurement systems (PMSs) have been carried out at the project level. However, recently, the demand for performance evaluation and management at the company level has increased. A few previous efforts have aimed to develop a conceptual model for company performance, but there have been few follow-up studies. From this perspective, we have developed a web-based performance and informatization measurement system to measure and compare the business performance and the level of informatization of construction companies. Then, we carried out a performance evaluation and system test using the data set of 78 Korean construction companies and identified practical issues for the implementation of our PMS.

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