• 한국병원경영학회지
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• 제28권2호
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• pp.21-31
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• 2023

Purposes: Patient experience is a tool to evaluate the process and results of medical services provided by medical institutions from the patient's point of view. Patient satisfaction surveys are a meaningful and essential source of information for improving quality in healthcare organizations. This study aims to provide basic data for improving the quality of medical service that patients can feel by analyzing the recommendation intention and satisfaction of inpatients in specialty hospitals. Methodology: The subjects of this study were 879 inpatients in 28 specialty hospitals in 14 designated fields. We conducted a telephone survey with a structured questionnaire on the satisfaction and recommendation intention for specialty hospitals. Findings: In inpatients, hospital satisfaction was higher in nursing care services and hospital satisfaction was low in physicians care services. The overall patient satisfaction score was 91.4(SD=11.9) out of 100, and the intention of recommendation was 92.0(SD=14.1) out of 100. The factors affecting patient experience were designated fields, sex, age, residential area, monthly household income, and perceived health status. Practical Implications: This study confirmed the high level of patient satisfaction and recommendation intention among inpatients of specialty hospitals. Patient satisfaction can be of great value to healthcare providers in recognizing and improving the quality of care, as well as predicting patients' willingness to revisit medical institutions. This study can be used to improve the quality of hospital care services in specialty hospitals rather than general and tertiary general hospitals.

• 한국응급구조학회지
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• 제25권2호
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• pp.99-112
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• 2021

Purpose: The study aimed to analyze the current status of traffic accident victims who were transported by 119 ambulances within the administrative district of Chungnam province and provide essential data for accident prevention. Methods: The pre-hospital care records of patients who called the 119 emergency service in 2019 were obtained from the Chungnam Fire Department. Data pertaining to 13,663 traffic accident victims who were transported to hospitals were analyzed. Results: Patients in those aged ≥60 years accounted for 49.8% of the total cases. In patients aged ≥80 years(n=2,154), motor cycle accidents were highest as 28.3%. In addition, cultivator (n=135) and buggy car (n=79) accident victims were the highest in aged ≥80 years as 66.7% and 67.1%, respectively. Traffic accident victims-population ratio in Chungnam was 0.65%, wherein 2.03% included population aged ≥80 years. Conclusion: It was clear that accidents varied across administrative districts depending on the age group of population distribution. Thus, safety measures for preventing motorcycle, cultivator, and buggy car accidents are necessary for areas with many older people aged ≥80 years.

• Journal of Yeungnam Medical Science
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• 제39권2호
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• pp.98-107
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• 2022

Background: Stroke patients usually experience damage to multiple functions and a long rehabilitation period. Hence, there is a large volume of patient clinical information. It thus takes a long time for clinicians to identify the patient's information and essential pieces of information may be overlooked. To solve this, we stored the essential clinical information of stroke patients in a blockchain and implemented the blockchain technology using the Java programming language. Methods: We created a mini blockchain to store the medical information of patients using the Java programming language. Results: After generating a unique pair of public/private keys for identity verification, a patient's identity is verified by applying the Elliptic Curve Digital Signature Algorithm based on the generated keys. When the identity verification is complete, new medical data are stored in the transaction list and the generated transaction is verified. When verification is completed normally, the block hash value is derived using the transaction value and the hash value of the previous block. The hash value of the previous block is then stored in the generated block to interconnect the blocks. Conclusion: We demonstrated that blockchain can be used to store and deliver the patient information of stroke patients. It may be difficult to directly implement the code that we developed in the medical field, but it can serve as a starting point for the creation of a blockchain system to be used in the field.

• 한국식품영양과학회지
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• 제25권3호
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• pp.415-422
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• 1996

This study was conducted to evaluate the necessity of clinical nutrition education in the medical school curriculum. One hundred and eighty five medical school students, residents, nurses, and forty undergraduate students majoring in food science and nutrition were involved in this study. The survey included questions about nutritional knowledge, necessity of nutrition counseling, necessity of clinical nutrition and nutritional attitudes. The nutritional knowledge scores of the subjects in medical school and residents were significantly lower than those of the students majoring in food science and nutrition. Subjects of 91.3% strongly agreed to the necessity of nutrition counseling for patients ; 78.9% agreed that the present nutrition education in medical schools was inadequate. Most subjects (94.1%) agreed that clinical nutrition was an important field in the treatment of diseases. The medical profession is facing the challenges of the 1990s with the shift to outpatient care and preventative services. Clinical nutrition is an essential element in the process of curriculum change. The nutrition educator will be expected to take a leading role in integrating clinical nutrition into medical school curriculum.

• KDI Journal of Economic Policy
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• 제29권1호
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• pp.41-78
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• 2007

의료자원량의 지역 간 격차 해소는 오랫동안 정책과제로 지적되어 왔으며, 이에 따라 공공의료 확충계획과 병상수급관리 정책 등 지역 간 자원균점을 목표로 하는 정책방향이 수립되어 왔다. 그러나 정책방향으로서의 형평의 성격이나 측정기준이 무엇인지에 대한 구체적인 방향이 정립되어 있지는 않았기에, 정책방향에 대한 폭넓은 동의가 이루어지지 못해왔다. 본 연구는 의료기관들의 불균등분포가 초래하는 문제는 결국 진료를 위해 환자들이 이동해야 하는 불편함이라는 것에 착안하여, 우선 환자이동상황을 관찰한 후 이를 통해 병상수급관리에 대한 시사점을 도출하는 것을 목표로 한다. 또한 불편함을 초래하는 환자의 이동은 단일하고 동질적인 현상이 아니라 다양한 성격과 수준을 가진 현상이라는 점을 고려하였다. 먼저 이동기준에 관해서는 거주 행정구역을 벗어나거나, 인접지역을 포함한 지역을 벗어나거나, 생활권기준의 지역을 벗어나는 경우 등 세가지의 이동기준을 이용했고, 다양한 이동 수준을 반영한 다항로짓모형을 분석하였다. 결과적으로, 생활권을 기준으로 이동현황을 측정하는 경우에는 거주행정구역을 기준으로 한 경우보다 지역 간 불균등 정도가 크게 감소하였고, 이동기준과 이동수준에 따라 이동형태나 이동요인에도 차이가 나타났기에, 지역의 자원보유현황을 평가함에 있어 이동기준 설정과 이동의 원인과 폭을 파악하는 과정이 중요시되어야 한다는 점을 확인하였다.

• 품질경영학회지
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• 제27권2호
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• pp.1-19
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• 1999

It is truism to say that today's customers demand high quality products and services; nevertheless, nowhere is this more prevalent than in the medical industry. Korea's globalization has increased it's citizen's awareness of greater life expectancies and medical improvements in other regions of the globe. Therefore, it is universally essential that in order to be successful in the medical industry, vendors must meet the ever increasing demands of better educated customers. The purpose of this study was twofold: 1) The first objective was discover what health care services are in demand and the quality factors related to these services. 2) The second objective was to determine a strategy for improving health care service through quality function deployment(QFD). One hundred and ninety-five respondents were randomly selected and asked to fill out a questionnaire after having undergone treatment at a medical clinic, located in Daejon, South Korea. The questionnaire was designed to obtain information about both he clients' satisfaction with, and their sense of the value of the medical treatment they received. Penalty-reward analysis and QFD were used to interpret the survey results and to deploy the collective voices of the customers. The results of the penalty-reward analysis illustrated that the 'communication' service quality factor was classified into an excitement factor that incurs no penalty if not achieved but adds value if the requirement is exceeded. As a result of the QFD analysis on the 'communication' service quality factor, eleven strategic alternatives were prioritized, and isolated a vital service quality characteristic. This characteristic can be implemented to bring value-added changes for the improvement of health care services.

• 한국중재학회지:중재연구
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• 제30권4호
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• pp.121-138
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• 2020

The O2O services in the healthcare sector have only been in full swing for about three years, and unlike existing O2O consumer goods, the scale and scope of the dispute are more complicated due to restrictions on medical treatment. In this study, O2O service platform operators and medical institutions' roles and responsibilities were redefined as a countermeasure for resolving disputes in healthcare O2O services and the laws for changing the transaction environment. A change in institutional mechanisms was proposed. This study looked at the types of consumer disputes related to healthcare O2O services as insufficient information problems, problems in the course of medical service implementation, problems with immunity provisions for platform operators, cancellations, and non-compliance with refunds. All the information generated during transactions in the healthcare sector was extensive in scale and included the most sensitive information among personal information, stressing the importance of ensuring security. The area that started in the O2O range before the medical institution visit also proposed a plan to establish a system for the delivery of proven information as a pre-medical person. The scale and growth will grow faster, given that consumers can experience the information they want anytime, anywhere they want. However, the platform broker's role, a link player, will become more important because consumers who use the service will have their first meeting with non-face-to-face product providers. On the other hand, service providers may have side effects of misleading consumers by providing false information or misleading consumers through exaggerated advertisements. The O2O service market is expected to expand beyond distribution and dining out to the entire industry. However, since it is challenging to check accurate statistics on the detailed market, various disputes and consumer protection measures will be required for each detailed market, and comprehensive leading solutions will be essential in the future.

• 한국항행학회논문지
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• 제18권6호
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• pp.633-639
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• 2014

최근 IT와 BT를 융합한 스마트 헬스케어를 통해 다양한 의료 서비스를 제공하는 연구가 활발하게 진행되고 있다. 짧은 시간에 최상의 응급 의료 서비스를 제공하기 위해서는 응급 상황 발생시 신속한 응급 조치가 필수적이다. 본 논문에서는 NFC 태그를 휴대하거나 NFC 기능을 적용한 스마트폰을 휴대한 사람이 의식을 잃는 사고를 당했을 때 효율적으로 응급 조치를 취할 수 있는 응급 의료 서비스 플랫폼을 제안한다. NFC를 이용하면 일상생활 중에서 낙상과 같은 사고로 의식이 없는 응급 환자에게 신체 접촉 없이 도움을 주는 것이 가능하다. 본 논문에서는 모바일 응급 의료시스템을 구현하여 환자가 스마트폰을 활용하여 응급 상황 발생시 주위 사람들에게 도움을 청하고 응급 조치 정보를 전달할 수 있음을 보였다.

• 의료ㆍ복지 건축 : 한국의료복지건축학회 논문집
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• 제19권3호
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• pp.29-39
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• 2013

Purpose: As emergency medical service fund is further expanded due to amendment of the law on emergency medical services in 2008, Korean government has prepared to intervene in a comprehensive manner to strengthen a trauma treatment system. As a result, it announced a master plan to establish a serious trauma treatment center in 16 areas across the nation. Therefore, this study has attempted to investigate the current status of the serious trauma treatment centers and suggest the goal and improvement plan of future serious trauma treatment centers. Methods: As of 2011, Korea operates 23 emergency cerebrovascular service centers, 23 emergency heart disease centers and 35 severe trauma treatment centers across the country. 12 emergency medical service centers have been chosen among the serious trauma treatment centers. Then, top six (6) centers chosen at Emergency Medical Institute Assessment 2011 by Ministry of Health and Welfare have been selected, and floor layout and spatial allocation by usage have been reviewed and analyzed. Results: Consequently, this study has investigated the spatial components, circulation layout and spatial allocation of a serious trauma treatment. For construction planning in consideration of the fundamental objectives and goal of emergency medical services, it is essential to allot spaces and select exact spatial components. It appears that it is necessary to design spaces for emergency medical services and come up with construction planning through appropriate spatial allocation.

• 한국화재소방학회논문지
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• 제20권3호
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• pp.42-47
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• 2006

응급의료체계에서의 의료지도는 필수적인 요소로 인정되어지고 있다. 응급의료에관한법률에 의해서도 응급구조사에 의한 응급처치 시 의사의 지도를 필수적인 것으로 규정하고 있다. 그러나 법에서 정하는 응급처치의 범위 외에 119 구급대에서조차 의료지도가 필요한 상황에 대한 구체적인 기준이 마련되어 있지 않고 지도의사의 자격이나 역할, 책임과 권리 등에 대한 구체적인 내용이 없어 소방에서 2004년 1월부터 서울 119에서 서울종합방제센터에 지도의사를 두고 직접적 의료지도를 담당하고 있으나 그 이용이 활성화되어 있지 못하다. 이에 서울종합방재센터의 의료지도 사례를 바탕으로 의사의 직접적 의료지도가 필요한 범위를 설정하고 이를 토대로 의료지도의 수요를 추정하여 의료지도체계를 확립하는데 필수적인 자료를 제공하고자 이 연구를 시행하였다. 이에 2004년 11월 한 달 동안 서울종합방재센터 의료지도실에 의뢰되어진 의료지도 793건을 사례집단으로 직접적 의료지도가 필요한 기준의 타당성을 검증한 결과 직접적 의료지도가 필요한 기준으로 환자의 상태에 따른 조건, 응급처치에 따른 조건과 사고의 종류에 따른 조건으로 구분하여 각 항목의 직접적 의료지도 필요는 비정상적인 의식상태, 산소투여 등 6가지 응급처치를 시행한 경우, 교통사고 등 4가지 손상기전과 분만이 직접적 의료지도가 필요한 환자의 조건으로 설정되었고 서울 소방의 전체 구급대 이송환자 중 직접적 의료지도가 필요하다고 판단되는 환자는 45.9%에 달했다. 직접적 의료지도를 받아야 할 경우로 판단되었으나 실제 의료지도가 의뢰된 경우는 4.6%였다. 따라서 이상적인 직접적 의료지도 체계는 응급의학과 의사 등의 지도의사를 확보하고 각 응급의료기관과의 의사소통과정을 통해 구급대의 문제점을 개선하고 향상시키는 교육과 정책이 마련되어야 할 것이다.