• Title/Summary/Keyword: end-user support

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A Study on Establishment of Mid- to Long-Term Comprehensive Development Plan for the Bank of Korea Library (시대적 변화에 따른 경제·금융전문도서관 발전 방향 모색에 관한 연구 - 한국은행 도서관을 중심으로 -)

  • Noh, Younghee;Ko, Jae-Min;Chang, Inho;Ro, Ji-Yoon
    • Journal of Korean Library and Information Science Society
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    • v.52 no.2
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    • pp.65-84
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    • 2021
  • This study aimed to analyze the overall operation status of the Bank of Korea library representing the economic library in Korea, investigate user satisfaction and demand, and to propose a direction for the development of the economic library in the future. To this end, a case study was conducted on changes in the external environment of major libraries at home and abroad, and a user survey was conducted. As a result, the future tasks include introducing smart systems, robotics some library services, non-face-to-face service response spaces that reflect the times, introducing big data analysis services, strengthening user-tailored systems, and activating SNS communication. It proposed developing specialized libraries, online reference and research support services, and providing original DBs for publications to strengthen expertise, maintaining and expanding cloud services, maintaining and expanding cooperative projects, and collecting national knowledge and information.

The Information Distortion, Overstock and Stock-out Caused by the Budgetary Process in the Logistic Support (군수지원체계에서 예산과정에 의해 발생하는 정보왜곡과 초과재고 및 재고부족 분석)

  • Lim, Junoh;Park, Chong Goo
    • Journal of the Korea Society for Simulation
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    • v.25 no.4
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    • pp.65-75
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    • 2016
  • Unused spare parts of military equipments which have been kept in the warehouse for a long term have been recognized as wasting of defense budget which also decreased people's confidence in the field of national defence. It is known that overstock is caused by information distortion and bullwhip effect from downstream to upstream in the logistic support as is like business cases. After upgrading the logistic information system, it is possible for Army Logistics Command(ALC) to know demand information of end-user which is the key factor to reduce bullwhip effect. However, inventory is still overstocked and stock-out at the same time. Previous studies have not accounted for these phenomenons and have mainly focused on forecasting inventory level instead of budgetary process(budget period, PROLT, ASL/N-ASL). Thus, this study focuses on the information distortion, overstock and stock-out which caused by budgetary process in the logistic support with system dynamics and simulation.

The Relationship between the Task Characteristics and the Success Factors of End-User Computing (현업부서의 과업특성과 현업사용자주도 전산의 성공요인과의 관계)

  • 김상훈
    • Journal of Korea Society of Industrial Information Systems
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    • v.5 no.1
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    • pp.87-101
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    • 2000
  • End-User Computing(EUC) is a rapidly growing phenomenon in organizations As EUC gets to be a major segment of information systems, it becomes more important to manage EUC effectively. This paper focuses on developing an integrative framework of EUC management in the contingent perspective. The characterstic of task for which EUC is implemented was considered as a contingent variable. Based on systematic review of previous research on success factors of EUC implementation, three generic variables for EUC management were identified theoretically, which were support, promotion and control. The contingent relationships between these three EUC management variables and EUC performance were reasoned and four hypotheses concerning these relationships were derived. A field study was undertaken to test the hypotheses. Data were collected from 83 End-Users belonging to Korean business organizations. Correlation analyses and Fisher's Z tests were employed to test the hypotheses. The results supported the hypotheses for the most part and gave implications and future research directions for the management for EUC.

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End-to-end Packet Statistics Analysis using OPNET Modeler Wireless Suite (OPNET Modeler Wireless Suite를 이용한 종단간 패킷 통계 분석)

  • Kim, Jeong-Su
    • The KIPS Transactions:PartC
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    • v.18C no.4
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    • pp.265-278
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    • 2011
  • The objective of this paper is to analyze and characterize end-to-end packet statistics after modeling and simulation of WiFi (IEEE 802.11g) and WiMAX (IEEE 802.16e) of a virtual wireless network using OPNET Modeler Wireless Suite. Wireless internal and external network simulators such as Remcom's Wireless InSite Real Time (RT) module, WinProp: W-LAN/Fixed WiMAX/Mobile WiMAX, and SMI system, are designed to consider data transfer rate based on wireless propagation signal strength. However, we approached our research in a different perspective without support for characteristic of these wireless network simulators. That is, we will discuss the purpose of a visual analysis for these packets, how to receive each point packets (e.g., wireless user, base station or access point, and http server) through end-to-end virtual network modeling based on integrated wired and wireless network without wireless propagation signal strength. Measuring packet statistics is important in QoS metric analysis among wireless network performance metrics. Clear packet statistics is an especially essential metric in guaranteeing QoS for WiMAX users. We have found some interesting results through modeling and simulation for virtual wireless network using OPNET Modeler Wireless Suite. We are also able to analyze multi-view efficiency through experiment/observation result.

An exploration of the factors affecting the social capital building of the youth (청년층의 사회적 자본 형성에 영향을 미치는 요인 탐색)

  • Kim, Young-sik;Shin, Cholkyun;Moon, ChanJu
    • Journal of vocational education research
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    • v.37 no.4
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    • pp.45-66
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    • 2018
  • The purpose of this study is to explore the factors affecting the social capital of youth and to draw implications for the policies related to development of the social capital of them. To this end, we utilized the OLS regression model and the quantile regression model exploiting the 12th year dataset of the Korean Education & Employment Panel(KEEP). First, this study shows that the effect on trust is higher than that of the counterpart when the case is a) unmarried, b) with the high level of education, c) with a large asset, d) with high self-respect and the satisfaction for financial situation, and e) social media user. On the other hand, the higher the monthly average income, the lower the trust level. In addition, when the cases are grouped into 25 quantile, 50 quantile, and 75 quantile according to the level of trust, it is revealed empirically that the factors affecting social capital formation are somewhat different. Second, this study also shows that the effect is higher in a specific condition. The effect is higher compared to the counterpart when the case is a) male, b) with children, c) metropolitan city resident, d) non-employee, e) with a large asset, f) with high level of happiness, g) with high expense of purchasing books, and h) social media user. As a result, it is found that there are no personal characteristics that have statistically significant influence on students belonging to the 25th quantile of social capital. This study suggests that, in order to support the formation of social capital of Korean youths, it is necessary to enhance their psychological satisfaction and to provide cultural support or policies. In addition, it suggests that a tailored social capital accumulation program is needed according to the level of social capital, and the support for this need to be changed according to the amount of social capital of young people.

An Operations and Management Framework for The Integrated Software Defined Network Environment (소프트웨어 정의 네트워크 통합 운영 및 관리 프레임워크)

  • Kim, Dongkyun;Gil, Joon-Min
    • Journal of Digital Contents Society
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    • v.14 no.4
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    • pp.557-564
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    • 2013
  • An important research challenge about the traditional Internet environment is to enable open networking architecture on which end users are able to innovate the Internet based on the technologies of network programmability, virtualization, and federation. The SDN (Software Defined Network) technology that includes OpenFlow protocol specifications, is suggested as a major driver for the open networking architecture, and is closely coupled with the classical Internet (non-SDN). Therefore, it is very important to keep the integrated SDN and non-SDN network infrastructure reliable from the view point of network operators and engineers. Under this background, this paper proposes an operations and management framework for the combined software defined network environment across not only a single-domain network, but also multi-domain networks. The suggested framework is designed to allow SDN controllers and DvNOC systems to interact with each other to achieve sustainable end-to-end user-oriented SDN and non-SDN integrated network environment. Plus, the proposed scheme is designed to apply enhanced functionalities on DvNOC to support four major network failure scenarios over the combined network infrastructure, mainly derived from SDN controllers, SDN devices, and the connected network paths.

An Investigative Study of the Awareness of Person in Charge on the Improvement of Extended Support Project Operation for the Public Libraries' Opening Hours (공공도서관 개관시간 연장지원 사업 운영 개선에 대한 담당자 인식조사 연구)

  • Noh, Younghee;Kim, Dongseok;Kwak, Woojung
    • Journal of the Korean Society for Library and Information Science
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    • v.54 no.1
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    • pp.115-143
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    • 2020
  • This study conducted a survey on the current status and satisfaction of libraries participating in the opening hours support project in order to continue it to meet the purpose of improving information access and life welfare. To this end, a questionnaire and interview survey were conducted for those in charge of opening hours for each library, and the results are as follows. First, the opening hours support project is a project that needs a strategy that fits the characteristics of the region and the environment. Therefore, it is necessary to consider operating independently rather than relying on national support in the future through the preparation of regional-oriented operation plans. Second, it is necessary to establish a flexible operating model for opening hours that both employees and users can understand. Third, it is necessary to prepare an organizational operation plan that requires both duties and responsibilities along with the rights equivalent to existing regular employees. Fourth, in order for national public libraries in Korea to develop and implement a consistent policy for specific policies and projects, it is necessary to unify the separate public library operating system in the future. Fifth, it is necessary to prepare education and guidelines for the continuity and stable operation of the project, and to activate services other than labor costs, such as support for improving the space for the user's pleasant use.

Desing of the High-Perfrimance Group Transport Protocol To support QoS for Distributed Multimedia Application over ATM (ATM 상에서 분산 멀티미디어 응용을 위한 서비스 품질을 지원하는 고성능 그룹 트랜스포트 프로토콜 설계)

  • Song, Byeong-Gwon
    • The Transactions of the Korea Information Processing Society
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    • v.4 no.4
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    • pp.1059-1075
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    • 1997
  • The transprot layer protocol for distrubuted multimedia applications in high speed network should gurantee the Quality of Serivce(QoS)requested by uwer.,The QoS Parmenters can be divied into two calssifications:those depend on the speed of a network such as bandiwidth,end-to-end transmission delay and throughput;and net- woek independent parameters such as various typed of group communications, retransmission method based on multimeda characteristic,acceptable packet wrror rate and transmission priority.In this proposed protocol,we divided user's QoS into performance redated parmeters and non-performance related parameters.The perform- ance-related paramenters are mapped into ATM traddic paramenters by the Distributed QoS Manger(DQM),the QoS manager,and the non-performance redlted paramenters are supported by the Distributed Multimedia Trans-port protocol(DMTP),a high-performance group transport protocol.Especially,becaues the DMTP is designed with considering the IP protocol,it can be efficiently used as an underlying protocol not onlu in ATM,but also in Ethernet,Token ring and FDDI LAN.

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On the Design of a New Briadband Personalized Multimedia Network for Future Requirements (미래의 환경에 맞는 새로운 개인 휴대 통신 서비스를 위한 광대역 멀티미디어 통신망의 설계)

  • 최진식;은종관
    • Information and Communications Magazine
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    • v.12 no.10
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    • pp.76-86
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    • 1995
  • In this paper, we propose a new network architecture for the future broadband personalized multimedia network. We first consider the service and technical requirements for supporting future advanced services such as personalized and intelligent communication services. In addition, we consider the design and implementation of the future network. Considering these requirements. we propose a new network architecture and its control scheme that can efficiently support the future personalized and intelligent services as well as broadband multimedia services. The network provides only a relatively simple core set of functions such as basic end-to-end connectivity, integrated access, and primitive network intelligence of user location. More intelligent features (e.g., personalized calling, virtual private networking and so on) can be offered through the additional network facilities or computing devices through an intelligent network.

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Response Time Simulation for 2-tier and 3-tier C/S System (2-계층과 3-계층 C/S 시스템의 응답시간 시뮬레이션)

  • Kim Yong-Soo
    • Journal of the Korea Society of Computer and Information
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    • v.9 no.3
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    • pp.45-53
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    • 2004
  • The fact that the end-user response time could become unacceptable in the 2-tier C/S system has been well known to C/S system developers. But inexperienced new developers who want to provide mobile solutions using PDA sometimes do not realize the ominous consequences of the 2-tier C/S systems. Except for the easy of development. the 2-tier C/S system has many weak points like in application deployment, security, scalability, application reuse, heterogeneous DBMS support, availability. and response time. This paper analyzes the response time in the 2-tier and 3-tier C/S systems through simulation. Although the problem space is confined to the 2 and 3 tiers, the result could be equally applied to any multi-tier systems.

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