• 산업공학
• /
• 제17권spc호
• /
• pp.11-19
• /
• 2004

The purpose of this study is to identify the determinants of new venture performance according to years of operation in the view of integrated research framework. We propose the integrated new ventures performance model which is composed of entrepreneur, organization/resources, industrial environment, strategy/foundation process and availability of supporting systems as corresponding variables to new ventures performance. The determinants of new venture performance according to years of operation are identified through the multi-variate statistical analysis such as moderating regression analysis with the data gathered from 110 executives of venture companies. For internal variables, entrepreneur's managerial ability and technical expertise and employee's ability affect venture's performance increasingly as years of operation increases but resource procurement ability affects decreasingly. Related to external variables, years of operation plays positive moderating role on market size growth and supporting system availability, but negative role on government venture policy for venture performances. Though this study has limitation of small sample, limited questionnaire and performance measure, it has managerial contribution of identifying determinants of new venture performance according to years of operation.

• 기술경영경제학회:학술대회논문집
• /
• 기술경영경제학회 1998년도 제13회 하계학술발표회 논문집
• /
• pp.57-90
• /
• 1998

This study attempts to explore the evolution paths of Korean SMEs'strategies and their technological teaming processes. Several different evolution paths are identified based on a dynamic strategic group analysis of 115 SMEs'strategy in the Korean electronic component industry for the period of 1990-1995. Further, inadept case analyses on technological learning processes in 5 firms are undertaken. Major findings of this study can be summarized as follows : 1) There are three dominant evolution paths in SMEs'strategy. First path indicates the evolution from a subcontractor or petty imitator group(a strategic group with the narrow product/market domain and the low level of accumulated resource/capabilities) into an innovator group(a strategic group with the narrow domain but high level of technological capability) by accumulating technological capabilities. Second, some firms move from a subcontractor group into a generalizer group(a strategic group with broad product/market domain but relatively low level of technological capability) by simply adding product lines. Third path involves firms which evolve from a subcontractor group into a production focus group(a strategic group with high level of production capability) by investing in production capabilities. 2) An in-depth case analysis shows those who succeeded in technological learning are managed by CEOs, who have technological expertise and strategic vision, and have made an effort to establish management practices to support innovation, such employee educational program, performance-based reward system, etc. The successful firms also aggressively pursue diverse external linkages with outside technology sources to learn product and process technologies. Fiendly, this study discusses several implications of the findings for the theoretical development and strategic management of small firms in Korea.

• Asian Journal of Innovation and Policy
• /
• 제9권3호
• /
• pp.308-338
• /
• 2020

The entrepreneurial journey is not short of challenges, and about 90% + tech start-ups experience failure (Startup Genome, 2019). The magnitude of the challenges varies across the tech start-up lifecycle stages, namely emergence, stability, and growth. This opens the research question, do the profiles of a start-up and its co-founder impact start-up success or failure across its lifecycle stages? This study aims to understand and identify the profiles of tech start-ups and their co-founders. We gathered primary data from 151 start-ups (Status: 101 failed and 50 successful ones), and they are across different lifecycle stages and represent six major start-up hubs in India. The chi-square test on status and start-up's lifecycle stage indicates a noticeable correlation, and they are not independent. The Kruskal Wallis test was used to distinguish statistically significant profile attributes. The parameters distinguishing success and failure are identified, and the need to deliver customer experience is emphasized by the start-up profile attributes: Product/service, high-tech nature of a start-up, investor fund availed, co-founder experience, and employee count. The importance of entrepreneurial experience is ascertained with entrepreneur profile attributes: Entrepreneurial expertise, the number of prior and current start-ups, their willingness to start again in the event of failure, and age of co-founder, which is a proxy to learning and experience. This study has implications for entrepreneurs, investors, and policymakers.

• 한국조경학회지
• /
• 제42권3호
• /
• pp.13-24
• /
• 2014

본 연구는 우리나라 조경도입 40년을 즈음하여 빠르게 변화하고 있는 사회의 요구에 조경교육이 적절히 대응할 수 있도록 대학 조경교육에 대한 현장 실무자의 인식을 조사하고자 하였다. 본 연구에서는 모두 257명의 실무자를 대상으로 조경교육에 대한 전반적인 인식, 교과목 유형별 중요도와 실무활용도, 조경업무 단계별 중요도와 실무활용도 등에 대한 설문조사가 진행되었다. 조사결과, 전반적인 대학 조경교육에 대한 실무자의 인식은 다소 부정적으로 나타났는데, 특히 대학 졸업 직후 현장에서 활용할 수 있는 현장중심의 교육을 보강할 필요가 있는 것으로 판단된다. 대학 교육에 대한 요구로도 현실적인 전문지식, 인접분야에 대한 이해 등의 현장에서 활용 가능한 내용이 주를 이루고 있었으며, 신입사원 교육을 통해서 실무스킬이나 컴퓨터, 법제도 관련 사항을 보완하고 있었다. 대학 교육 개선을 위해서는 전임교수는 물론이고, 학생과 실무자들의 공동의 노력이 중요한 것으로 인식하고 있었다. 과목별로는 식재설계, 조경설계, 조경재료, 조경계획, 조경시공 및 관리 등의 과목이 중요한 과목으로 조사되었으나 부분적으로는 분야별 특성이 나타났다. 업무단계별로는 중요도 측면에서는 계획, 설계, 시공관련 과목이 고르게 중요한 단계로 인식되었으나, 실무활용도 측면에서는 계획과 설계과목으로 한정되어 현대학 교육이 계획과 설계 중심으로 진행되고 있는 경향을 보여주었다. 학문연구를 기본으로 하는 대학입장에서 실무자 의견을 그대로 교육과정에 반영할 될 수는 없겠으나, 현실을 반영한 교육에 대한 요구와 계획, 설계 중심의 교육에서 탈피하여 균형감 있는 교육이 될 수 있도록 하는 노력은 필요하리라 생각한다. 본 연구에서는 설문응답자가 수도권에 집중되었으며 실무자 의견 조사에 한정되어, 대학 조경교육에 대한 종합적인 개선방안 제시를 위해서는 교육자나 피교육자의 의견이 포함된 연구가 필요할 것으로 판단된다.

• 한국실천공학교육학회논문지
• /
• 제4권1호
• /
• pp.132-139
• /
• 2012

민간 부문에서 구인자 또는 구직자에 대한 고용정보의 제공, 직업소개, 직업지도 또는 직업능력개발 등 고용을 지원하는 민간고용서비스의 중요성이 높아지고 있다. 특히 민간고용서비스의 질을 제고하기 위해서는 민간고용서비스에 종사하는 사람들에 대한 직업능력을 향상시키는 것이 중요하다는 주장이 제기되고 있다. 본 연구에서는 민간고용서비스의 현황을 먼저 살펴보고, 이 부문에 종사하는 사람들의 현황을 파악하며, 이를 향상시키기 위한 몇 가지 방안을 제안하고자 한다. 연구결과, 민간고용서비스 종사자들의 직업능력을 향상시키기 위해서는 민간고용서비스 분야의 국가기술자격취득에 대한 질 관리 체계화하고, 종사자 직업지위와 전문성 향상을 위한 인증제를 도입하고, 민간고용서비스 종사자의 교육을 위한 전문기관을 육성하는 것이 중요하다. 또한 고용서비스 상담인력의 슈퍼비전을 현실화하고, 종사자 공제회를 결성하여 복지의 질을 제고하는 것이 이들의 직업유지에 중요하다. 또한 전문화, 세분화로 이들의 직업능력개발 프로그램 운영의 효율성을 확보하는 것이 중요하다.

• The Journal of Asian Finance, Economics and Business
• /
• 제7권9호
• /
• pp.697-706
• /
• 2020

The relationship between education and work is of the greatest concern to individuals and society because they are the key drivers of growth and development. In the context of Industry 4.0, labor and educators are facing the challenges of big changes in the workplace. How to prepare undergraduate students for the world of employment has become the most important mission of higher education providers. This paper explored the competency gap in the labor market in Vietnam from the perspective of employees who have been dissatisfied with the current status. First, a qualitative method with the Delphi technique was applied to confirm this consensus in an employees' competency model. Then, the satisfaction level for each competency criterion was explored by applying the advance quantitative method, namely, best non-fuzzy performance approach. Lifelong learning was ranked first, followed by creativity and innovation, foreign languages, expertise and digitalization, adaptability, and finally, organizing and managing ability. Critical thinking and problem-solving were perceived to have the biggest gap. The order of competency satisfaction is useful in explaining the mismatch between education quality and labor market demand. The findings provide valuable guidelines for education managers who seek to bridge the competency gap and improve education quality.

• 한국건설관리학회:학술대회논문집
• /
• 한국건설관리학회 2001년도 학술대회지
• /
• pp.333-336
• /
• 2001

향후 미래의 산업에 있어서는 조직의 노하우, 인적자원의 의욕과 역량, 고객 만족도와 같은 보이지 않는 무형의 자산이 더 많은 기업가치를 창출하는 시대이다. 이러한 무형의 지식자산을 어떻게 운영하느냐가 기업의 성장 잠재력과 경쟁력에 영향을 미치게 된다. 건설업 또한 이러한 경영 패러다임의 변화에 따라, 지식경영을 도입하고자 노력하고 있다. 대형 건설업체의 경우 지식관리 시스템을 구축하여 자체적으로 자사의 지식을 관리하려는 시도를 보이고 있으나, 건설업의 지식자산에 대한 정의와 구성요소를 명확히 제시하지는 못하고 있는 실정이다. 지식자산의 분류방안에 대하여 수행된 기존의 연구들은 지식자산의 분류가 건설업을 기반으로 만들어진 것이 아니기 때문에, 이를 건설업의 지식자산 분류에 일방적으로 적용하는 것보다는 건설업의 특성을 고려한 건설업 지식자산에 대한 정의와 분류방안이 필요하다. 또한, 이러한 지식자산 분류체계를 바탕으로 하여, 향후, 기업 지식자산을 위한 평가모델 작성, 지식관리 시스템 구축을 위한 지식 맵으로의 활용이 가능할 것이다.

• 한국안광학회지
• /
• 제17권4호
• /
• pp.335-343
• /
• 2012

목적: 안경원 근무자특성을 전문성, 고객만족도, 애사심 등으로 분류하고 이 근무자 특성이 안경원의 경영성과에 미치는 영향을 알아보고자 한다. 방법: 2011년 8월부터 10월까지 약 2개월 동안 안경원 경영자 및 관리자를 대상으로 설문지를 배포하여 SPSS v 14.0 통계 패키지 프로그램을 활용하여 분석하였다. 결과: 안경원에 근무하는 근무자 특성에 따라 안경원의 재무성과 및 만족성과가 다르게 나타났으며 특히 안경원의 재무성과 향상에는 고객만족도 항목이, 만족성과 향상에는 애사심이 가장 중요한 요인으로 나타났다. 결론: 이 결과에 따르면 우리는 근무자의 애사심과 고객만족도를 고취시키기 위해 노력해야 할 것이다. 무엇보다 각각의 안경원에서 현장에 맞게 합리적인 방안으로 근무자를 격려할 수 있는 연구가 필요할 것으로 생각된다.

• 산업경영시스템학회지
• /
• 제40권4호
• /
• pp.87-95
• /
• 2017

This study aims to configure what dimensions make up for smart phone after service quality, and how this service quality affects customer satisfaction and customer loyalty. Smart phone market is a market of the device leading the digital convergence as well as positioning itself as one of the national growth driving industry. To survive in this matured market, companies should have to respond actively to radical changes and customers needs in the so-called Smart Revolution environment. Lately, however, the smart phone market is prospected to move from growth phase to mature phase by the scholars. In order to proactively respond to the change in such market condition, companies need to provide absolute advantage in customer loyalty over their competitors by revolutionizing the after-sales service quality. Qualified A/S will lead to service satisfaction and achieve customer loyalty. The empirical analysis results obtained through A/S quality are as follows : First, human quality (attitude, expertise, problem-solvability), environment quality (handling agility, convenience, comfort), service policy quality (quality guarantee, additional service operation) are dimensions that make up for A/S quality. Second, A/S quality dimension showed a significant positive influence on service satisfaction and A/S satisfaction showed a positive influence on customer loyalty as well. Based on this empirical study, we propose some implications for A/S quality improvement. First, human quality dimension has relatively higher influence on A/S satisfaction in case of free A/S, so companies need to solve the product problem completely when consumer's first visit by continual employee education. Second, in case of paid A/S, the service policy quality-especially A/S Warranty period- has higher influence on A/S satisfaction.

• Safety and Health at Work
• /
• 제6권4호
• /
• pp.295-304
• /
• 2015

Background: While attention has been paid to physical risks in the work environment and the promotion of individual employee health, mental health protection and promotion have received much less focus. Psychosocial risk management has not yet been fully incorporated in such efforts. This paper presents good practices in promoting mental health in the workplace in line with World Health Organization (WHO) guidance by identifying barriers, opportunities, and the way forward in this area. Methods: Semistructured interviews were conducted with 17 experts who were selected on the basis of their knowledge and expertise in relation to good practice identified tools. Interviewees were asked to evaluate the approaches on the basis of the WHO model for healthy workplaces. Results: The examples of good practice for Workplace Mental Health Promotion (WMHP) are in line with the principles and the five keys of the WHO model. They support the third objective of the WHO comprehensive mental health action plan 2013-2020 for multisectoral implementation of WMHP strategies. Examples of good practice include the engagement of all stakeholders and representatives, science-driven practice, dissemination of good practice, continual improvement, and evaluation. Actions to inform policies/legislation, promote education on psychosocial risks, and provide better evidence were suggested for higher WMHP success. Conclusion: The study identified commonalities in good practice approaches in different countries and stressed the importance of a strong policy and enforcement framework as well as organizational responsibility for WMHP. For progress to be achieved in this area, a holistic and multidisciplinary approach was unanimously suggested as a way to successful implementation.