• 제목/요약/키워드: emotional supports

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조직문화와 정서노동과의 관계: 사회적 지지의 매개효과 (The Relationship between Organizational Culture and Emotional Labor: The Mediating Effect of Social Support)

  • 이종호;안명숙;허희영
    • 한국항공운항학회지
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    • 제20권4호
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    • pp.115-125
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    • 2012
  • The purpose of this study is to investigate the relationship between organizational culture(constructive and defensive culture) and emotional labor along with the social supports (supervisor support, colleague support). Using data obtained from a survey of 419 flight attendants of a major airline company in south Korea. The results are as follows: Organizational culture had a significant effect on emotional labor. At this point, colleague support mediated the relationship between constructive culture and emotional labor. In addition, supervisor support and colleague support had a mediating role between defensive culture and emotional labor. This result concludes that flight attendants positively accept the essential manuals and safety regulations in the special working condition with a unified team service. Furthermore, the results show that social supports are an important job resource for flight attendants helping them reach their work-related goals.

한국의 가족 및 친족간의 접촉빈도와 사회적 지원의 양상: 국제간 비교의 맥락에서 (Contact frequency and Social Supports among Korean Kin: From the comparative perspective)

  • 정재기
    • 한국인구학
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    • 제30권3호
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    • pp.157-178
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    • 2007
  • 본 연구의 목적은 한국의 가족 및 친족관계의 특성을 국제 비교적 맥락에서 분석하는 것이다. ISSP (International Social Survey Program)의 모듈인 '사회관계와 지원체계'를 조사한 2004년 한국일반종합조사의 자료를 바탕으로 하여, 한국의 친족 간 접촉빈도와 사회적 지원에서 친족이 차지하는 위치를 비교적 시각에서 분석하였다. 연구결과는 한국의 대면적 친족접촉빈도가 조사대상 국 중 최하위 권에 있으며, 한국의 가족 및 친족이 정서적 지원보다는 도구적 지원의 대상으로 작동하는 성격이 보다 강함을 보여주고 있다. 한국의 낮은 친족접촉빈도는 한국의 경제발전 수준이나, 강한 가족주의의 전통으로는 쉽게 설명되기 어렵다는 점에 주목하여, 유교적 전통 중 위계적 집합주의가 섬소한 대면적 접촉빈도를 설명할 수 있음을 주장하였다. 사회적 지원과 관련하여서는 한국의 가족주의가 도구적 가족주의의 성격을 가지고 있음을 확인하는 한편, 친족집단의 낮은 정서적 지원정도와 위계적 집합주의와의 관련이 논의되었다. 또, 이러한 낮은 정서적 지원의 양상이 반드시 한국의 가족관계가 비정서적인 것을 의미하는 것은 아니라는 것이 지적되었다.

노인의 여가유형과 사회적 지지가 우울에 미치는 영향 (The Effect of Leisure Types and Social Supports on Elderly Depression)

  • 김정옥;엄인숙
    • 대한가정학회지
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    • 제45권4호
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    • pp.29-42
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    • 2007
  • The purpose of this study is to investigate the leisure and social support types which affect elderly depression. The study sample comprised 275 cases, and the analysis was performed by t-test, ANOVA, multiple regression and stepwise regression on SPSS ver. 10.0. The following three principle results were obtained: First, the types of leisure and social support differed according to domographic profiles. Second, among 6 sub-factors of leisure type, sports and viewing impressions activities contributed positively to elderly depression, as did emotional and appraisement supports among 4 sub-factors of social support. Third, stepwise regression analysis, conducted to determine the effect weights of factors of leisure types and social supports, showed that emotional support, social relationships activity, and viewing impressions activity strongly affected elderly depression in the order listed. Based of these results, the study suggested methods for developing an active leisure activities program which is necessary to minimize elderly depression.

위계적 선형모형을 이용한 유아 인성 발달 영향 요인 연구: 교사 정서적 지원의 영향력을 중심으로 (Exploring Predictors Affecting Children's Character Development Using Hierarchical Linear Modeling: Focusing on Effects of Child Care Teachers' Emotional Support)

  • 신나리;오정순
    • 한국보육지원학회지
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    • 제11권2호
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    • pp.59-85
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    • 2015
  • 본 연구에서는 보육교사가 일과 중에 학급 유아를 대상으로 실행하는 정서적 지원 수준이 유아의 인성에 미치는 영향을 살펴보고자, 위계적 선형모형을 사용하여 교사의 정서적 지원 및 유아 개인의 성과 월령, 교사의 학력과 경력, 그리고 학급의 교사 대 유아 비율 및 기관설립유형이 유아의 인성 특성인 자기통제, 주장성, 협력성 및 책임성에 미치는 영향력을 분석하였다. 연구대상은 만5세 유아 646명과 이들의 담임교사 32명, 주양육자 555명으로, HLM 7.0을 이용하여 수집된 자료를 분석하였다. 연구 결과 교사가 보고한 유아의 자기통제, 주장성 및 협력성은 학급 간 차이가 있었으나, 부모가 보고한 자기통제, 주장성, 협력성 및 책임성은 학급 간 차이가 없었다. 또한 남아보다 여아가, 월령이 높을수록 유아의 인성 특성의 수준이 높은 것으로 나타났으나, 교사의 정서적 지원뿐만 아니라 학력, 경력 및 교사 대 유아 비율과 기관설립유형은 학급 간 차이를 예측하지 못하였다. 그러나 학급 수준의 예측변인 투입 이후에도 교사가 지각한 유아의 인성 특성에서 여전히 학급 간 차이가 존재하는 것으로 밝혀져, 추후 연구에서는 인성 특성의 학급 간 차이에 영향을 미치는 예측변인을 추가적으로 탐색하는 것이 요구됨을 시사하였다.

학령기 행동문제의 위험요인과 보호요인으로서의 또래관계 (Peer Relationships as Risk and Protective Factors in the Behavior Problems of Elementary School Children)

  • 정선진;이은해;고윤주;김영신
    • 아동학회지
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    • 제22권3호
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    • pp.91-106
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    • 2001
  • This study examined relationships between peer variables and externalizing behavior problems of 290 4th and 5th grade children in elementary school. The children completed the Friendship Quality Scale and the peer nomination questionnaire. Parents and teachers rated behavior problems of children using the Connors' Rating Scale. Results indicated that rejected children had more behavior problems than popular, average, or neglected children. Socio-emotional supports from a close friend and satisfaction with the friend were negatively related to behavior problems. Behavior problems were mainly predicted by low peer acceptance, and behavior problems of rejected children were negatively and strongly related to socio-emotional supports of a close friend. In conclusion, peer rejection was a risk factor and a friend's support was a protective factor for externalizing behavior problems in 4th and 5th graders.

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사회적 지원기능이 브랜드 개설 SNS 페이지 소비자 수용에 미치는 영향에 관한 연구 (The Influence of Social Supports on Intention to Use of Brands' SNS Page)

  • 이윤재;이정훈
    • Journal of Information Technology Applications and Management
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    • 제22권1호
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    • pp.17-36
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    • 2015
  • Many companies are now trying to utilize SNS (social network service) by building it as marketing communication platform that delivers marketing messages and builds customer relationship. This study investigates the factors affecting consumers' intention to use of brand's SNS identity page (e.g., fan page in Facebook). It specifically focuses on four social support functions -self-esteem, informational, emotional and social networking support-in virtual space. Research model attempts to explore the impact of social supports on brands' SNS identity page adoption with modified technology acceptance model which includes perceived usefulness, ease of use and enjoyment. Empirical study adopts SEM (structural equation modelling) to test research model. The result indicates that perceived ease of use is influenced by informational support, and perceived usefulness is influenced by informational, emotional, and self-esteem support. And perceived enjoyment is influenced by emotional support. In addition, it reveals that there were no significant effects of social networking support on both perceived usefulness and enjoyment. These findings provide managerial implications for attracting potential and actual customers to brand's SNS identity page. And it also suggests the importance of managing sociability in brand's SNS identity page to make it as marketing communication platform.

학령기 아동의 정서 조절 능력과 아동이 지각하는 사회적 지원이 남아와 여아의 문제 행동에 미치는 영향 (Effects of Children's Emotional Regulation and Social Support on Gender-Specific Children's Behavioral Problems)

  • 한준아;김지현
    • 대한가정학회지
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    • 제49권3호
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    • pp.11-21
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    • 2011
  • The purposes of this study were to explore the gender differences in children's behavior problems, emotional regulation and social support, and to investigate differences between boys and girls in the interrelationships between these kinds of variables. The participants were 189 children in 4 to 6 grades and their teachers from one elementary school in Seoul. The data were analyzed using descriptive statistics, t-test, Pearson's correlation, and multiple regression. The results were as follows: (1) There were statistically significant gender differences in the children's behavior problems, emotional regulation and social support. (2) Children's negative emotion explained boys and girls acting out problems and learning problems. Children's positive emotion regulation explained boys' and girls' shy-anxious and learning problems. Boys, who perceived less support from parents, displayed more acting out behavior, boys who perceived less supports from friends showed more shy-anxious behavior, and boys who perceived less supports from teachers exhibited more learning problems.

이러닝 환경에서 학습촉진을 위한 개인화된 e-튜터 설계 및 개발에 관한 연구 (A Study on Designing and Developing a Personalized e-Tutor to Facilitate e-Learning)

  • 김정화;강명희
    • 컴퓨터교육학회논문지
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    • 제14권1호
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    • pp.91-109
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    • 2011
  • 본 연구는 튜터의 존재감이 낮은 이러닝 환경에서 인간 튜터를 대신하거나 이를 보완할 수 있는 존재로서 개인화된 e-튜터를 설계하고 개발하는 것을 목적으로 한다. 본 연구에서는 인간 튜터가 기존에 수행했던 인지적, 감성적, 사회적 측면에서의 학습지원 역할에 근거하여 14개의 학습지원요소를 규명하고, 학습자의 학습상태에 따라 개인화된 학습지원을 제공할 수 있도록 e-튜터를 설계하고 개발하였다. 본 연구에서 개발된 개인화된 e-튜터의 학습지원에 대한 유용성 검증은 기업에 종사하는 202명의 성인학습자들을 대상으로 학습지원의 유용성 설문을 통해 조사되었다. 본 연구는 e-튜터를 적용하고자 하는 차세대 이러닝 시스템의 설계와 개발에 대한 지침을 제공하고, 인지적 학습 경험이 주를 이루었던 이러닝에 감성적, 사회적 경험을 추가함으로써 이러닝의 질적 수준을 높일 수 있기를 기대한다.

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대학생의 자각증상과 우울 및 스트레스 대처행동에 관계 (Symptoms, Depression, and Coping Behaviors of University Students)

  • 최미경
    • 대한간호학회지
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    • 제33권3호
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    • pp.433-439
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    • 2003
  • Purpose: The purpose of this study was to examine the relationship among subjective symptoms, depression, and stress coping behavior of university students. Method: The survey was carried out on a convenience sample of 298 university students. The questionnaire consisted of each scale for symptoms, depression, and stress coping behaviors. Data analysis procedure included the factor analysis for stress coping behaviors, and the correlation analysis describing a relationship among symptoms, depression, and stress coping behaviors. Result: There were significant correlations between depression and the three types of symptoms: general, psychological, and somatic symptom. Subjects using the negative-emotional-response coping and the self-control coping showed a more severe depression, and those using the problem-solvingㆍreappraisal coping and the positive-emotional-response coping showed a milder depression. Subjects using the negative-emotional-response coping complained of all 3 types of symptoms severely, and those using the positive-emotional-response coping complained of general symptoms mildly. Of five stress coping methods, the negative-emotional-response and the positive-emotional-response coping methods were related to both symptoms and depression significantly. Conclusion: This study suggests that the emotional-oriented coping method has more important role for university student’s depression and their subjective symptoms than the problem-oriented coping or social supports seeking coping. Further study needs to be conducted to help students effective coping mechanism for good mental health. Also it is necessary for university students to recognize that their symptoms are associated with depression.

Risk Factors Associated with Emotional and Conduct Behavior Problems of UK Female Adolescents: Comparative Exploration between Non-Stepfamilies and Stepfamilies

  • Sohn, Byoung-Duk
    • International Journal of Human Ecology
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    • 제8권2호
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    • pp.61-74
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    • 2007
  • Adolescents from stepfamilies have been considered as at-risk group of mental and behavioral problems. This study aims to determine whether there is a group difference of emotional or behavior disturbance between young people in step and non-stepfamilies and whether risk factors linked to emotional and behavior symptoms of young people in stepfamilies are different from those of girls in non-stepfamilies. The study used 'the Mental Health of Children and Young People in Great Britain, 2004 (MHCYP 2004)'. In the MHCYP 2004, the Rutter Problem Behavior Questionnaire, the Strengths and Difficulties Questionnaire (SDQ), and Child Behavior Checklist (CBCL) were administered to parents, teachers, and children drawn from young people aged 5-17 living in private households in England, Scotland (including the Highlands and Islands) and Wales. The total of 2,471 samples of aged 13 through 17 from them were selected for this study. The selected data was analyzed using SPSS. The findings showed group differences in emotional and behavior symptoms between young people in step and non-stepfamilies: Young people from stepfamilies were more emotional and have behavioral disturbances than those from nonstepfamilies. The result also confirmed the different risk factors associated with emotional behavior problems. The study supports that professionals need to develop effective treatment and preventive approaches designed for young people in stepfamilies who may have different risk factors different from those in non-stepfamilies.