• Title/Summary/Keyword: emotional sharing

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The Effects of Task Interdependence and Emotional Commitment on Employees' Two-way Communication and Their Knowledge Sharing (과업 상호의존성과 정서적 조직몰입이 구성원의 양방향 커뮤니케이션과 지식공유에 미치는 영향)

  • Lee, Seung Lim;Baek, Seung Nyoung
    • The Journal of Information Systems
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    • v.29 no.4
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    • pp.77-99
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    • 2020
  • Purpose The purpose of this study is to investigate the effect of two-way communication and knowledge sharing on the task performance of employees in the interdependent task structure in organizations. Based on the theories of social interdependence and organizational commitment, this study hypothesized the effects of task interdependency and emotional commitment on two-way communication and knowledge sharing, followed by the effects of these variables on the task performance of employees. Design/methodology/approach Survey results show that task interdependence and emotional commitment have positive effects on the degree of two-way communication and knowledge sharing. Two-way communication also has a positive impact on knowledge sharing, and knowledge sharing also improved the task performance of members. However, the relationship between two-way communication and task performance shows no significant impact. Findings Theoretically, this study is meaningful in that the process of task interdependence in relation to emotional commitment leading to task performance is theorized. In practice, this research suggests it is important to improve employees' two-way communication and knowledge sharing in order to lead to increase task performance in the interdependent task environment.

The Relationship between Job Burnout, Social Support and Knowledge Creation and Sharing (직무소진, 사회적 지원과 지식창출, 공유와의 관계)

  • Cho, Yoonhyung;Moon, Myung
    • Knowledge Management Research
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    • v.15 no.1
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    • pp.21-43
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    • 2014
  • This paper investigate relationship between job burnout, social support and knowledge creation, sharing. also, social support are moderate on the relationship between job burnout and knowledge creation, sharing. We build up main effect and moderating effect hypothesis. To test hypothesis, survey method are performed. The results are as follows. first, emotional exhaustion and low personal accomplishment have negative effects on knowledge creation, but haven't effect on knowledge sharing. second, social support significant positively impact on knowledge creation and sharing. third, both of supervisor' support and coworker's support partially moderate the relationship between job burnout and knowledge creation, sharing. especially, emotional exhaustion reduce supervisor' support to knowledge creation, sharing and low personal accomplishment reduce co-worker' support to knowledge sharing, which means although job burnout preceded, if employees perceived high level of social support that have buffering effects on the relationships.

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A Study on the Impact of the Emotional Intelligence of Flight Attendants upon Customer Orientation : Focusing on the Mediating Effect regarding Knowledge Sharing (항공사 승무원의 감성지능이 고객지향성에 미치는 영향 : 지식공유에 대한 매개효과를 중심으로)

  • Park, Hye-sun
    • The Journal of the Korea Contents Association
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    • v.22 no.1
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    • pp.444-455
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    • 2022
  • The purpose of this study is to examine the roles of emotional intelligence and knowledge sharing, while focusing on the customer orientation of flight attendants, to identify the strategies to improve the quality of services provided by flight attendants. For this purpose, the researcher examined the relationships between emotional intelligence and customer orientation, as well as the impact of knowledge sharing in the process. The survey was conducted over three weeks from May 6, 2021, to May 27, 2021, and the 426 questionnaires recovered were analyzed using statistical software programs SPSS 23.0 and AMOS 23.0. The findings of this study are as follows; First, the emotional intelligence of flight attendants had a positive impact on customer orientation. Second, the emotional intelligence of flight attendants had a positive impact on knowledge sharing. Third, the knowledge sharing of flight attendants had a positive impact on customer orientation. Fourth, in the relationship between the emotional intelligence of flight attendants and their customer orientation, knowledge sharing had a significant mediating effect. Based on the findings of this study, it would be possible to consider support strategies for organizations, including the training programs for enhancing the emotional intelligence of flight attendants and a corporate culture in which knowledge sharing can be promoted.

The Impacts of Positive Festival Memory on Traveler's Experience Sharing: An Online Friendship Moderation Model

  • Kim, Hyeon-Cheol;Zhu, Zong-Yi
    • International Journal of Internet, Broadcasting and Communication
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    • v.13 no.4
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    • pp.176-184
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    • 2021
  • This study aims to examine 1) the influence of festival emotional and function values on travelers' positive festival memory, festival attachment, and experience sharing behavior, and (2) the moderation effect of online friendship among the path. In the present study, the proposed model was developed based on the MTS from 340 collected participants who have experienced the festival held in Guangdong Province in China. The SPSS and AMOS were used for statistical analysis. The results revealed that emotional and function festival values are positively related to the positive festival memory of travelers; positive festival memory significantly influences festival attachment and experience sharing behavior of travelers. Meanwhile, festival attachment also has a significantly positive effect on the experience-sharing behavior of travelers. Moreover, the presented differential experience sharing behavior of travelers follows the level of their online friendship. Travelers with high online friendships presented higher sharing behavior than travelers with low online friendships. Depending on the results of this study, we could provide some theoretical implications for future festival research and online communication research. These results could provide some practical implications for festival managers to develop more communication strategies.

A Study on Influence of Adolescents' Participation Type/Degree in Recreational Activities on Emotional Empathy (청소년의 레크리에이션 활동 참여유형과 참여정도가 정서적 공감에 미치는 영향)

  • Han, Sang-Jun
    • Journal of Digital Convergence
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    • v.16 no.8
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    • pp.321-329
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    • 2018
  • The aim of this study is to examine the effects on emotional empathy given by type and degree of adolescent participation in recreational activities, and investigate the associated causal relationships. The following conclusions were obtained: First, analyzing the differences in emotional empathy based on demographic characteristics, the results statistically indicated emotional contagion is a subfactor of emotional empathy. Second, analyzing the differences based on participation type, the results statistically indicated emotional contagion is more influential than positive sharing and emotional intervention, which are sub-factors of emotional empathy. Third, analyzing the differences based on participation degree, the variables influencing participation frequency, participation time, and participation period were positive sharing and emotional contagion, rather than emotional intervention. Fourth, analyzing the causal relationship between participation degree and emotional empathy, the results revealed that participation degree affects positive sharing and emotional contagion, which are sub-factors of emotional empathy.

Factors Influencing Emotion Sharing Intention Among Couple-fans of Movie and TV Drama on Social Media : The Case of China

  • Wu Dan;Tumennast Erdenebold
    • Asia-Pacific Journal of Business
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    • v.15 no.2
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    • pp.1-22
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    • 2024
  • Purpose - The Chinese fan community includes a significant number of young and middle-aged individuals, playing a crucial role in emotional mobilization and social engagement. In recent years, the impact of Celebrity Pairing or Character Pairing (CP) on Weibo has grown notably, partly due to features like Super Topics and Hot Searches. This phenomenon has enhanced fan engagement, resulting in heightened participation in discussions and interactions on the platform. Our study targets CP fans of movies and television dramas on Weibo and aims to identify the factors that drive their emotional sharing. Design/methodology/approach - The research methodology integrates Self-Determination Theory and Social Sharing of Emotion Theory within the EASI (Emotion, Attachment, and Social Integration) model. This approach aims to uncover how CP fans meet their emotional needs via social media and determine the factors influencing their sharing intentions and behaviours. Data were collected through online surveys, yielding 504 valid responses Findings - The analysis, performed with SPSS and Smart PLS software, reveals that self-determination, interpersonal relationships, and social media tolerance significantly affect fans' intentions to share content. Specifically, intrinsic motivation, driven by self-determination, is a critical factor in CP fans' propensity to share content, highlighting the importance of 'inward socialization.' Additionally, the study finds that external factors, like the social media environment, play a more minor role than internal motivators. Research implications or Originality - This research enhances quantitative research methodologies by identifying intrinsic and extrinsic motivations that satisfy the emotional needs of CP fans. It distinguishes between individual, interpersonal, and collective/social factors as motivational elements, providing insights into the emotional and psychological needs of the Chinese movie and TV drama fan community.

The Effects of Hospital's Affect Climate on Organizational Commitment and Organizational Performance: Mediating Effect of Emotional Sharing to Leader (의료기관 감정환경이 조직몰입 및 조직성과에 미치는 영향 : 상사와 감정공유의 매개효과)

  • Cho, Kyoung Won;Sagong, Mi
    • Korea Journal of Hospital Management
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    • v.26 no.4
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    • pp.38-50
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    • 2021
  • Purpose: The purpose of this study was to identify the relation among affect climate, organizational commitment and organizational performance. Methodology: The survey was conducted through online questionnaires from April 28 to May 1, 2020 for workers in medical institutions. Multiple regression analysis and mediating effects test were performed to identify the influence relationship. Findings: The results, based on a sample of 344 workers in medical institutions, indicate that Positive display climate, Positive experiential climate and Authentic experiential climate are positively related to both organizational commitment and organizational performance. We also found that the lemotional sharing has a partial mediation effect in the relationship that positive display climate, positive experiential climate, and authentic experiential climate affect affective organizational commitment. Practical Implications: Emotional sharing is encouraged for hospital's workers, and the authentic experiential climate contributes to improving work efficiency as well as organizational performance.

Promotion of mental health through emotional sharing: K-culture, Yangbanchum dance performance on YouTube (https://youtu.be/KM-pIjQOwAE)

  • Ko, Kyung Ja;Cho, Hyun-Yong
    • CELLMED
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    • v.12 no.2
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    • pp.8.1-8.2
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    • 2022
  • The Yangbanchum was reconstructed based on mask play that had been handed down in Goseong, Gyeongsangnam-do, Korea. Talnori, called Goseong Ogwangdae, is a Korean folk cultural heritage designated as National Important Intangible Cultural Property No. 57. This mask play provides catharsis to the audience by unraveling the hypocrisy and lies of the aristocrats through satire and humor. Our performance team, the ensemble Better Than Medicine (eBTM) used a large fan (Boochae)to create a performance that blew away anxiety and pain. Watching this performance, the performer and the audience feel the consensus of sharing emotions and send strong bonds and support to each other. This study provides that Yangbanchum dance promotes the mental health by feeling emotional sharing through vicarious satisfaction and mirror effect.

The Effect of Perceived Value in Pop-up Stores on Consumers' Sharing Intentions: Focusing on the Moderating Effect of Immersion and the Mediating Effect of Brand Attachment (팝업 스토어에서의 지각된 가치가 소비자의 공유 의도에 미치는 영향 : 몰입의 조절효과와 브랜드 애착의 매개효과를 중심으로)

  • Suk-Kyoung Yang
    • Journal of the Korea Fashion and Costume Design Association
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    • v.26 no.3
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    • pp.145-161
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    • 2024
  • This study explored how perceived value-specifically self-expressive, emotional, and utilitarian values-experienced by consumers at luxury fashion brand pop-up stores influenced their sharing intentions. Additionally, it examined how the level of immersion in the pop-up store and brand attachment act as moderators and mediators in these relationships. An online survey was conducted among women in their 20s and 30s residing in Seoul, Gyeonggi, and Incheon, who had visited luxury fashion brand pop-up stores. A total of 307 responses were analyzed using the SPSS statistical program, incorporating factor analysis, regression analysis, and tests for moderation and mediation effects. The study found that all dimensions of perceived value-self-expressivesignificantly impacted consumers' sharing intentions. Moreover, immersion levels at the pop-up stores significantly moderated the relationship between these values and sharing intentions, while brand attachment mediated this relationship. The research concludes that luxury fashion brand pop-up stores are an effective marketing strategy offering various consumer values that encourage sharing behavior. The findings provide valuable insights for luxury brands in formulating strategies that enhance emotional connections with consumers and amplify voluntary promotional efforts.

A Study on the Factors Influencing Information Sharing in the Social Network Services (소셜네트워크 서비스(SNS)에서의 정보공유에 미치는 영향요인에 관한 연구)

  • Shin, Ho-Kyoung;Shin, Ji-Myoung;Lee, Ho
    • Journal of Information Management
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    • v.42 no.1
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    • pp.137-156
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    • 2011
  • In this paper, our goal is to examine the factors of user's satisfaction and information sharing in Social Network Services(SNS). Based on the theoretical framework like attachment theory and self-presentation theory, we develop and test a theoretical model, propose hypotheses and analyze the effects of emotional attachment and self-presentation on the satisfaction and information sharing of SNS users. For this research, questionnaire survey was conducted with literature study and the PLS(Partial Least Square) was used to analyze the measurement model and hypotheses testing. The PLS analysis results indicate that emotional attachment affects SNS users' satisfaction and information sharing. Further, information sharing is influenced by self-presentation of SNS users. Practical implications of these findings and future research implications are also discussed.